Tikona Digital Networks Complaints & Reviews

I took Tikona broadband connection(user ID- [protected]) on 25 December, 2012 with payment of Rs. 2613.20 which includes installation charge + 1 month rental till 14 February, 2013, but in 2014 I got frustrated with the pathetic service and after multiple unanswered complains, I requested for disconnection on 11 July 2014 (via email and voice call) and found the attached response from company. As per the ambiguity shown by mail i concluded...

I am having problem with my Internet from 24 august 2014, it works okay(okay means 300Kbps in 2mbps connection) at morning from 5 to 6 A.M after that whole day even tikona login page didn't open, I called customer care for it almost 2-3 weeks on daily basis, some day some guy says"Sir our tower in your location is not working properly wait for 24 hours it will be resolved" . After 24 hours when it still didn't work I again called...

My name is Rinita. I have been a user of Tikona Broadband (User ID: [protected]) for the last 2 years. They are not delivering at all what they promise. I was promised a speed of 2 Mbps (Monthly charge of 1123 approx.). Since August 2014, I have been harrassed by the people of Tikona, be it from the customer care, technical help desk or even the field service engineer guys (btw field service engineers all are hired on contract so they have...

I have had tikona broadband for over a year and half and it has continously given me problems and their customer care doesnt seem to care even if you call them many times. On december, 26 2013, my internet stopped working and i complaint to the customer care but the problem did not get resolved nor did any technician come over for 1 week. Finally, after 1 week of complaints, they sent over a technician and he accepted that there is a problem...

Dear all i have tikona Internet last 6 months but i am facing problem from last month so i call to customer care many time but no reply from there then i got tikona nodal officer (surat) number from some where and number is [protected] and name is Ronak patel and i call him and within a an hour my problem is solve so i request you all if you have any problems please call given numbers he will solve your problems....

I took Tikona broadband connection(user ID- [protected]) on 16 June, 2014 with payment of Rs. 2576 which includes installation charge + 2 months rental till 15 August, 2014, but soon I got frustrated with the pathetic service and after multiple unanswered complains, I requested for disconnection on 1st July and found the attached response from company. As per the ambiguity shown by mail i concluded that it will be disconnected in 10-12 days....

I terminated my tikona connection in the Bangalore address on 2 feb 2014. I cleared the balance and your representative recovered the Device. I had all sorts of calls with the customer care to close the account. Still in may I paid the final settlement amount which was recovered based on the usage. Then still I got the calls from the Advocates from Delhi stating the account is pending. For which I paid the amount. Now again in September...

I was also a tikona user (user ID [protected]). I moved into a new flat but the society was very strict and did not allow me to connect their device on the roof. Since I was on the first floor, placing the modem on the window will also not work, as confirmed by the engineer and I asked for disconnection. Ever since I asked for a disconnection, they are acting like I am an enemy. Their procedures and attitude towards customers are really...

I had got Tikona internet connection (ID: [protected]) installed at my home in Delhi in April 2014, however, since the very first day we are facing continuous issues with the service and internet speed. After repeated attempts to get the connection working, there has been no progress on the same. Few days back, i requested your customer care to disconnect my connection, as i have stopped using your services, however, despite repeated attempts...

I am fed up with tikona .. i was not using there connection so i asked them to close the connection . . on june but they asked me to dont close and change plan to minimum amount which is 550+ taxes .. which is around 618 .. so i sad ok and they taken the request .. And also send me confirmation email ..which i am attaching below .. Even i send them several emails and calls .. They even taken 618 payment last month and instantly they said...

My billing period occurs 15 of every month..on 14 of april at 1.30 pm i had make a call to terminate the connection..the representative first tried to convince me to not terminate the connection..n repeatedly and unnecessary tried to engage me upto half an hour...and at sharp 12 am he told me sir actually your billing period extends because its 15 of april now..and you have to pay the bill of this month also irrespective whether you terminate...

Dear sir / Madam, Tikona ID : [protected]. On 21/06/2014, i got mail from tikona stating that service has been terminated, final settlement amount is Rs. 0, and I have tried my best to return the modem. There is no local address of tikona where the modem can be returned by hand and the executives fail to come and collect it. I tried to contact the executive numbers which are mentioned in the mail, but they never responded. Now on 3rd...

Today, I have received a call from someone claiming to be government lawyer filing case for Tikona against me forthe user ID i had with tikona [protected], whichhe said, would be non bailable. This is pure case ofextortion guys. I have asked Tikona for disconnection for a longtime and finally the disconnected after 2 months, took back the device, andpromised me waiving of the bill since their connection was never working thosedays. All...

Userid:[protected]
I am not getting speed as per ur plan in secondary 4mbps(Fluctation)...Getting max 700kbps and every time below 250kbps.. I talked with supervisor name : mr.Ashwin...Really he is mad guys and mental harshment me and not even taking my compaint... My cpe device is connected to annandam nagar main tower... Plz. Resolve bandwidth problem cheating customer... And waiver is not provided inspite of having only 4hrs connectivity...

My tikona account [protected] was disconnected in December. I was informed by the customer care that a mail will be sent to my id and that a executive will collect the modem in 7 days. The email id stored in the tikona database was incorrect, which when I pointed out, I was told that it cannot be changed as the account has been disconnected. Hence I couldnt get the final confirmation mail. As I didnt get any call from the executive...

Re: Extortion call from +91 [protected] to extract Rs 1500 from citizens by threatening to pay up or do a case in Delhi District Court, Gurgaon – second threat call in less than 4 months

I like to place on record that I received a call on my mobile number, at 1048 hrs today, 2nd September 2014 from cell phone number (0)[protected] earlier today from a girl by the name of Priyanka who claimed to be calling from Delhi District...

Respected Sir, It's almost more than a month and I have not yet received any update from tikona. This complain is for Tikona Digital Networks. At the time of activation of my internet connection, I request for the Rs.499/- plan. But, Tikona sales person informed me that the Rs.499/- plan is only for existing customer and I HAVE TO subscribe postpaid plan for 3 Months (called bundled usage, which is only default option for new...

hi, I am having my 2 mbps plan and was working fine but now its getting 700kbps and much lesses. but the strange thing is my sister's home is beside me with same plan having full 2mbps speed working fine. and we are on same device of tikona .. still her net is having 2mbps and mine having 700kbps which i m paying and took 2mpbs plan.I already called 5-10 times to customer care.. all same pattern no resolution.. restart things and that.....

I have subscribed to a 2mbps plan but the speed I get is a third or a fourth of what I pay for (and that too if I am lucky). I have raised more than a dozen complaints but the customer service always have a fixed reply that "there is some issue in the backend/tower. This problem will be resolved within the next 24 hours". Its been more than 6 months and I am still waiting for a proper connection.They automatically close all my complains marked...

Hi Team,

Custmer ID =[protected], from the past 1 Year i'm using Tikona Broadband connection.On Aug 26th, 2014 is reneweal date is getting completed.I made call to Tikona customer care on 23 rd Aug and requested for Disconnection of Broadband.There Accepted the same .Today 27th Aug One of the Tikona Champion made call to me and forceming to continue with Broadband connection and he is forcing me to Pay Next bill cycle...