Tikona Digital Networks Complaints & Reviews

I had requested for tikona broadband service termination on 26th Oct and they said that my connection will be terminated in 15 days and i will receive full and final settlement mail.Today is the 15th day neither I have received any confirmation from them regarding account termination nor I have got full and final mail.When I am trying to call their customer care number every time I am getting a message saying we will call you back. And I...

I REQUESTED 2 CLOSE MY CONNECTION ON 17-OCT-2014 BUT CONNECTION ITS STILL ACTIVE AND UNNECESSARY I HAVE 2 PAY ? THEY JUST GENERATE THE BILL INSTEAD OF FULL AND FINAL SETTLEMENT AMOUNT. I CALL CUST. CARE EXECUTIVES BUT ALWAYS SAYING WILL HIGHLIGHT AND NO REPLY I WANT 2 CLOSE IT BECAUSE WORST SERVICES, WORST COMPANY, WORST EMPLOYEE.EVEN NO REPLY FROM MR J.NAIR.(IF YOU NEED MAILS I SHARE IT 2 U.(Thu, Oct 2, 2014 at 5:08 PM) EXECUTIVE...

Thane and Palghar should have strong ISP to throw Tikona out from here. I took tikona 4 months back and paid for 3 months at once. Initial 2 days were fine but after that it I have been complaining everyday. I am paying 700 a month and getting speed of 40-90kbps. I have attached the screen shot of it. Nobody is there to look after and find solutions, they only contact me when the payment is due. Only problem for me is that there are no...

Hello Team,

Due to our personal reasons v wanted to terminate tikona
service and informed properly . 3 times called by your officers and sent a final mail
on[protected]. v have given your connection on middle of september'14 but
terminated in october 1st week. i paid around rs.3500 for installation and 2
months rent. it’s been 7 weeks now, since the Tikona service is decommissioned and...

THis is a post to alert all the citizens to be aware of Tikona's modus operandi. They are very unethical company with no sense of customer service. Following is my experience and I have email and documentary evidence to back it. A simple google will give you an idea about the number of customers cheated by this company. 1. I had applied for a broadband connection from Tikona broadband in June 2014. Immediately after installation,...

my user i.d is [protected] NAME IS ELIZABETH FROM BANGALORE MY MOBILE NUMEBER IS [protected] AND MY EMAIL IS [protected]@gmail.com billing account number is[protected] i STARTED USING TIKONA FROM THE 14TH OF FEBRUARY 2014 BUT I STOPPED USING IT IN APRIL 2014 BECAUSE POOR SERVICE, I ASKED TIKONA REPRESENTAIVES TO TERMINATE MY ACCOUNT AND I ALSO SENT EMAILS TO CONFIRM TERMINATION.THE INTERNET WAS THEN DISCONNECTED SO I ASSUMED THAT TERMINATION...

I am Revathy Sri (Tikona user id: [protected], e-mail: k.[protected]@gmail.com), who unsubscribed from Tikona an year ago after a terrible customer care experience. I received a text message from AM-LEGALC today afternoon (Nov 5, 2014) that a legal processing will be charged against me within two days if I don't clear my dues. 1. My dues were cleared till September 2013 after which I did not use Tikona's service, while the disconnection was...

I am a new user for Tikona installed before 2 days. After so much request for installation i agreed for the connection and was assured for the good service in case of any problem. But in Two days i have to call for customer support 3 times, once they disconnected the line, and unable to solve the problem. No service person visited my place. thanks to airtel that i does not disconnected the line. CA Chandan Mittal [protected]...

Hi i am a tikona user from april my id is [protected] from the starting i had a lot of problems when i purchased it initially they said that there is no FUP so for selling the, sales person tell all the lies possible after purchasing i came to know about it.. after talking to them a lot then i changed my plan.the connection is not at all working. In a month almost 5-15 days its not working. for the past two three months i am having the...

Hi, My user id is : [protected], I raised request for closing of connection on 17th September 2014 but still not close/terminated till date I got calls from tikona for confirmation but unfortunately i missed the call and as per talk to customer care on 28 September 2014, i sent a mail to customer care from my registered mail id saying " I want to cancel the connection and take the mail as final confirmation as i may not able to...

Tikona Services has been harassing me over calls which are apparently made from Delhi Court for non-payment. I have never in my LIFE signed up with Tikona nor did I hear the name of the company ever in my life till one fine day I recieve a rude threat call from the Delhi court for payment of services which I never used. The calls continued over for the next few months till I finally blocked the number. Before I blocked the number, my...

my user id : [protected] I got my connection with tikona network on[protected] and I didnt get access from the day it was installed... After complaining manytimes a service man came to home and fixed it on[protected]... Then I got only one day connectivity then again I got problem with this internet connection... I asked them to remove their connection and they are not responding name: Daniel abraham mail ID: [protected]@gmail.com ph...

Dear Sir, I am a user of Tikona Digital Networks and I had been complaining about unavailability of service since the month of May. I had made repeated follow up calls to get the issue solved but no action was taken. On every complain i was told that an engineer would be sent to resolve the issue but no one was sent and the problem persists still today. As my complains were not adhered to I stopped using the service and stopped the monthly...

My name is Rajan Gohel User id: [protected] Past the last 3 months I've been having a very bad connection, haven't been able to use the broadband properly, paid everything in time. In the end they tell me that they terminated my account because I couldn't pay my bills. When I called and asked about the issue they said that they could no longer provide service to me because they had an issue with network. Though I haven't been able to...

Hi, my tikona customer id is [protected], i am tired calling and requesting them to close my interent connection, as i am travelling out of mumbai for ever, these people and not ready to close and keep on offering me different plan, plus threat me if i dont contiune they will send me legal notice for not paying bills, when i am not gone use the plan why are they not disconnecting the same.please help...

I have a Tikona connection [protected] and while taking the connection, was assured that Tikona Technical support will check and confirm if the area is covered under network or not and trusting the same input I have gone ahead and taken a Prepaid connection. Initially I was at dahisar, mumbai and did have few issues with network connectivity. As I decided to shift to Thane, I was assured by Tikona Technical support that Thane west and manpada...

Dear Sir/Madam, Today I got a call from Mobile Number +91-[protected] saying that they would block my PAN card if I don't pay the due amount. Last time I got a call from same number on Oct 14, 2014 saying that I have not paid Tikona bill. She also told me that if I fail to pay the said amount I would need to visit the court. But I have paid all the due amount and have terminated my Tikona broadband connection(User ID. [protected]). I...

I have had issue with this company before and again i i am facing same trouble . I have a plan of 2 Mbps Speed and speed was down to 50 kbps and while i made a complaint on 18-Oct-2014 ( Complaint No - 1-[protected]) and spoke with customer service guy Vinayak on 18th Oct 2014 and this guy informed that their was some issue with Tower in my area hence told me to wait for 8 hrs to get it fixed . I waited for 24 Hours and spoke with other agent...

Hi, I am regularly raising the complaints but they are not resolving the problem and not giving the waiver for the days I got interrupted seervices. I already raised complaint as per below details: 11 oct 2014 with online request number is:1-[protected] 12th oct with online request number is : 1-[protected]. 13 oct with online request number is 1-[protected]. 14 oct with online request number is 1-[protected]. 15 oct with online request...

Hi team, My Tikona ID was [protected]. I was a user of Tikona broandband. When I got a call for renew of the account for another 6 months, I informed them that please do not renew it as I will be leaving the city and please disconnect it. Later I got a call that wherever you are going, we can shift your connection there. I told them that please I don't want your connection and please disconnect it as we pay the bill in advance, thus...