Tikona Digital Networks Complaints & Reviews

Initially the service was good but now it has been terrible the automated customer complaints no say that you are experiencing a problem n we will resolve it by 1 am or 5 am. I have lost a hell lot money because of their negligence. Even when i say i wish to disconnect the billing department tells me that they cant do it without the technical team approval. What bs. I have tried to reach them oon facebook to get their attention but they keep...

We have acquired connection for Tikona Broadband service for Internet and though it was not upto the expectation but as we don't have any other Internet service providers we had to stick with Tikona. But September - 2012 it just stopped working, we have called to customer care thousand of times but no response. No body cares of your complaint, and sometimes they were quite rude. As we were not able to use the internet we stopped paying the...

I had taken Tickona Wi-Bro connection and [protected] was my id and since there was slow speed issues and also time to time non working of the connection I had requested for TERMINATION and also made the payment for the same and also I got the confirmation mail for the Termination of connection on Mon - Sept 8 2014. The service technician Abdul had come to my flat and had removed all the connections that was set up for the Tickona Wi-Bro connection....

Hi, I was using Tikona Broadband in Bangalore for past 2 years, and during June-2014 i have asked them to disconnect the service. Even I have paid the bill for June month too. Also i have got a confirmation call from Tikona for disconnection. But later on, from next month i was repeatedly getting Bill for July & August too. And now they are asking me to pay the amount and some advocate from Mumbai ([protected] ) called me and threatening...

We have taken a 4MBPS plan on 3rd Sept 2014. We paid for 3 months in advance. After the 2nd day we are getting connection issues. Its not that we were getting less speed. We were unable to connect to Tikona lan. We complained to Tikona Customer care. The Area Manager visited the place. He said that the vendor should not have connected the receiver here as there are 3 mobile towers that are in the Line of Sight of the receiver and Tikona access...

I have used Tikona services (Tikona Service ID No [protected]) for more than a year until end of June'14. Initially their service was good but we started experiencing many issues with their service since February. I thought it may be because of the speed issue, I called their customer care number and complained them. Their technical people are untrained and they did not know how to check the connection also. I even upgraded my service thinking...

Tikona team, Name : Zohra Jabeen Email : [protected]@rediffmail.com Tikona Id : [protected]. My connection got terminated 2 months ago, Tikona people came to collect the wi fi modem and other related equipments, but I am keep getting calls from different people using different numbers[protected], [protected])that she or he is a lawyer from high court harassing me for paying the bill otherwise they will process my file she was also...

i had cancel the internet connection in june itself and they charged me bill upto september by mentally harassing me. I got a call from [protected] and harassing me about case against me..I had to pay Rs 2000 without any usage of internet. I didn't had any proof regarding cancellation of internet so i paid 2000 Rs. Worst company.. Please kindly take strict action against them...

I recently got the tikona network in Chennai and the network is really bad. It keeps disconnecting every 5 min and I was not given proper solution by customer service. I tried to connect to seniors for escalating the issue but CUSTOMER SERVICE MEMBERS ARE NOT READY TO CONNECT TO SENIOR FOR ESCALATING THE ISSUE. THEY SIMPLY SAY "NO" I WONT CONNECT. This is the worst answer a customer service can give. They are not even taking the disconnect...

My user is [protected]. I used Tikona for three years. I experienced a technical issue will Tikona failed to resolve. I called for cancellation and they said that they will get back and I have to attend a confirmation call. I failed to attend the call but in informed them in the first time itself that I don't want another call and I gave the final confirmation in the first call itself. They billed me for two months, even though that I couldn't...

I bought their connection one week ago and from first day, this connection didn't even work for one complete day. I have dialing tikona customer care number on daily basis and 4-5 times in a day to complaint about this problem but never received any resolution from them. My user ID [protected] After one week of horrible support experience, I requested them to disconnect the connection and refund my money but no reply from them....

I never had such a terrible experience with an internet service provider. I thought BSNL was crap but these guys just kicked up their crappyness a notch. 1) First they sold me their connection telling that it's unlimited internet with no speed restrictions, but then later on they tell me the limit is 80gb and the speed will reduce after that. 2) You are lucky if the connection is working fine. When the connection goes down and you think...

To start of with I have no words to describe how much irritated I am feeling about opting to use Tikona services. I havent been cheated just once but twice. I had registered a complaint with your customer for disconnection because i wasnt getting the service that I was promised during the installation. Due to some silly mistake of your customer service representative my request wasnt taken for disconnection and I got billed. But still recently...

Dear Sir, I am Santhanakumar from Chennai, Tamilnadu and my Tikona Customer ID is [protected] and was in the plan 849 few months before. As per the plan 849, they assured that I can get speed upto 4 MBPS for first 5 GBs and upto 1 MBPS after fair usage. But I was getting just 40-50 Kbps after fair usage and I have made MANY complaints related about this low speed through mail. There was NO RESPONSES FROM TIKONA for my mail...

I Have A Cyber Cafe & M Uses Tikona Digital Network Connection For Internet. I Face Networking Problem Sice 4-July-2014. and Per Day I Have Loss Of 1000 Rupees Due To This Problem, Presently I Have Same Issue & Company Could Not Solve My Problem....

Story after clearing all the dues: This is in regards to the telephonic call received from Delhi stating that my dues are pending and tikona has registered a legal complaint against the user ID [protected] I was shocked to get a call (+[protected] at 1:14 PM) from delhi stating that Mr. Karla from Tikona, Okhla, Delhi office has lodge a legal complaint for the dues and asked to immediately pay 2875 before 2:00 PM or we shall file...

From The Person who is having worst internet experience To The Worst Internet Provider I am writing this mail in the basic HTML view of GMail Because Guess what i cannot access it in standard view . You know why? Because the speed is so low i am just greatfull atleast i am able to sign in BASIC HTML because based on my experience this is not bad. I paid three months money and guess what i get to do? Call #TikonaDontCare and they...

This is a system generated Email, please do not reply to this mail. For further assistance please feel free to write to us at [protected]@tikona.in


Demand Notice


SRINIVAS PACHAVA
FLAT NO 13 A WING MOUNT N GLORY NEAR EON IT PARK KHARADI PUNE 411014 KHARADI

Sub: Your Tikona Service ID No [protected] & Billing Account Number[protected]
Dear Customer,
We...

This is a system generated Email, please do not reply to this mail. Kindly refer to the customer care details provided in the mail below. Dear Mr. LAKSHMANA BABU CHIMATA, As per your request for termination of Tikona broadband User ID [protected], registered against your name, your service has been terminated. Mentioned below are the Full and Final Settlement details for your Account no.[protected]: Amount Payable : Rs.0/- Non...

Dear Sir, I was having tikona broad band prepaid service since April-25 2014 at Panvel, but after that I relocated and I requested for relocating the same service at my new location but due to nonavailability of tikona service, company was reluctant to do the same. So I requested to close the account on 2nd May and settle the all due. But inspite of repetitive reminder from my side No-one turned on to come at my location for bill payment...