Tikona Digital Networks Complaints & Reviews

Hi All, This is Vinod (User Id: [protected]) and I am here to report the cheapest of customer service through Tikona Internet Services. Whenever we call the customer care, Users are never allowed to speak to any of the managers or floor supervisors. We will have to go through calls with associates who hardly speak English nor are trained technically. If we speak technical, they don't understand us either. I have been facing Intermittent...

I have been facing serious broadband issues from Tikona since last 2 Months. I have purchased a plan of 2Mbps Internet speed from Tikona. But everyday during the evening/night time I have not recieved speed of more that 200Kbps due to which I am not able perform my official works from home resulting in full loss of my office duteis. I have been regularly following up with the Tikona Service Providers from past 2 months now. These executives...

On 17th May 2014 I paid Rs. 1999/- on request to continue to be Tikona subscriber. My user id. [protected] On 20th on compliant of not getting connection a Technition come and corrected the " device" and we were getting connection. But the connection was cut on 22nd. On enquiry we were asked to pay old balance of Rs. 6/- on old account. I paid Rs. 10/- on 24th May. NO connection. Compliant given compliant and was assure of...

Hello, My Tikona Service number is [protected] I took this connection 18-may-2014. I was able to access Internet just one hour after installation since then connection goes down. I have called tikona technical support more than 10 times and I haven't received proper support. They said they will send an engineer to my place to rectify the issue but they did not. I have paid 2950 INR for the connection and for the first three months...

Hi All, Am sharing my worst experience of my life because o[censored]sing Tikona boradband service. I got a call to my mobile from some anonymous person named Devaraj claiming him as a senior advocate for Tikona.His phone number - [protected] & his subordinate number - [protected], They were threatening me to pay the last month bill else will be filing a case to High Court in Delhi. Though I clarified them my problems that I faced &...

Ticket # 1-[protected] | User ID # [protected] | Unresolved since 17-May-14 Mr. Nair and Team, Can I request your immediate attention on the connectivity issue since 17 May, please? Efforts from Tikona: 1. Engineer visited on 20 May (Tue) and the connection didn't even worked for 3 hours. He realigned the roof top device to the AP, earlier which your team claimed that the AP was the problem and asked for 20 days to rectify the...

On 24th of April 2014 I registered a request by calling Tikona customer care for the disconnection of my service as they generate a new bill on 26th of each month .I mentioned in that complain that please do not generate a new bill as I'll be leaving Bangalore by 5th of May. They Cancelled that request and gave me a reason that my cell number was not reachable which is totally wrong, I have activated miss call alerts and if my cell number...

I am using tikona for the past 8months. initially it was fine but for the past 3 months the connection is very slow. not able to do even a single task using the net connection. i have raised many complaints and whenever i raise, they will send an engineer. just for resolving in time they will increase the bandwidth or does something and the connection will be fine for few days then again the problem will start. very worst connection another...

Hi, I took the Tikona broadband connection (ID [protected]) on Dec. 4, 2013 and pre-paid the 3 months of rental, total sum of Rs. 2950/-. But since then I was facing the issue of "frequent disconnection" in of my Internet. I raised several complaints and even Tikona's technical team agreed with the issue but they were not able to resolve it in next 4 months. Hence, in the end I requested Tikona to disconnect my connection and...

Hi, I took Tikona broadband connection (ID [protected]) on Dec. 4, 2013 and pre-paid the 3 months of rental, total sum of Rs. 2950/-. But since then I was facing the issue of "frequent disconnection" in of my Internet. I raised several complaints and even Tikona's technical team agreed with the issue but they were not able to resolve it in next 4 months. Hence, in the end I requested Tikona to disconnect my connection and refund my pre-paid...

Tikona building bad image for themselves & it will suffer due to bad publicity. Tikona Subscriber Id - [protected] I was using tikona service for last 3-4 years(opted the services in 2011). I paid all the tikona bills well in time till Feb 2014(Mistake from my side - I did not ckecked the indivisual components & just paid the final bill amount every month. But this does not means that I get penalized for that & it's not...

Customer care i guess the company has changed the whole meaning of care . You buy there connection and that is when the pain start. In 3 months o[censored]sage I have got speed issue 3 times . I have 2 MBPS connection but for last two days i getting inconsistent speeds. Some times it is 900 Kbps and sometimes its 200 Kbps. I have tried calling customer care for 6 times . But they have standard answer that you must have exhausted you speed...

I had been using Tikona way before and my user id was [protected]. I had submitted what ever these people had provided us but then i received a call from the office of their so called legal advisor stating that they are filing a case against me for a sum amount of 1700 which is no where in the picture. When i asked the details they said that the amount is for the modem which was returned almost 2 months back these didn't have track on their...

Tikona - Not meeting QoS and harassment calls


I have been using tikona service since feb 2013 .I have been facing the connectivity problem and speed problem .Every month I have to make complain several times. Some times they sent service engineer but they couldn't resolve the problem.Internet Connectivity was not working for atleast 5 days in a month.But In the month of feb 2014 we faced connectivity issue for...

tikona ID[protected].

3 months i requested to surrender my connection and discontinue my services.

they did not and generated the bill.

i did not paid the bill as i instructed them i will not pay i[censored] do not discotinue my connection.

company send their executive to collect the bill forcefully.

which i had to pay left with new choice as to maintain a rapo in neighbourhood.br...

Complaint
5th Reminder

Prakash Bajpai (Founder, MD & CEO)
Tikona Digital Networks Pvt Ltd (Registered Office)
Office 3 A, Corpora Building, 3rd Floor,
Lbs Marg, Bhandup West,
Mumbai – 400078
j.[protected]@tikona.in, [protected]@tikona.in, nodal.[protected]@tikona.in, nodal.[protected]@tikona.in, p.[protected]@tikona.in‎, tikona.[protected]@gmail.com

Dated 14/05/2014br...

hi, my user id no. is [protected] I have bought Tikona rs. 2950 plan which consists of 3 months subscription having 2 mbps speed upto 20gb and then 512 Kbps speed including all the installation charges and taxes. but i am experiencing very very bad network and service from Tikona. I need to call their chargeable customer care service center regulary for network issue.The completed half month will complete full month on 21st may 2014. please...

Through this forum I raised my complaint to Tikona Digital Network on 1 April 2014. Till date neither they are able to provide a permanent solution for my problem of no connectivity or no speed, also the fluctuating latency (from 20ms to 4508ms in moments) which affect both. When I asked for disconnection they asked for ten days and from very same day 16th April from evening my connection became showpiece. On 18th there executive came made...

When I asked for a subscription from TIKONA broadband when I was living at B-401, Indian Oil Apartments, Noida Sector-62, their sales representative named Abhishek came in for installation and demanded Rupees 2950 as three months advance with installation and taxes, we paid the entire sum and was promised that if we move to another property they will move the connection to the new property and if they fail to do so, they will refund the security...

I had made a recharge of a pack of 30GB and an friend of mineby mistake had made another recharge in my account. Both had us made requests to revert the payment of plan done by my friend. Later i was told that i can use this pack activated by my friend when i have used my existing 30GB but i have to make a call to get it activated. Today i received a sms informing me that my data is almost over. After an enquiry through the customer care...