Tikona Digital Networks Complaints & Reviews

I got the broadband connection in April 2013. I used it for one month, but because the speed was not good, i decide to opt out off the service from Tikona. Since June 2013, I have not used any service of tikona broadband. But till date that is 12/03/2014, they have made me regular calls and mails harassing me to pay the uncleared bill of Rs. 2630.00. I had informed them to disconnect the connection and also to take the modem....

Dear Sir/Madam, I have been using Tikona Broadband from 26th of April 2013 in Kolkata, West Bengal. I was a Customer for them approximately for 9 (Nine) Months. I was promised a speed of 512kbps when I took the Plan. They gave me the New Connection in just 2 days. But after a couple of months the grim reality of Tikona started to appear. Whenever I used to call the Tikona Customer Care, I was put on hold for close to 20 to 25 minutes,...

I took Tikona connectionon 24th April'2013 (Subcriber Id# [protected] in Pune). Since June' 2013 I started getting interrupted connection from Tikona. I called the customer service several times and issue was resolved temporarily but never got continuous service since then. Finally Tikona guys admitted that there is a tower collapse in my area and would take 10-15 days for repair. I waited but the problem persisted. Finally, I spoke to Ms....

I had used Tikona broadband service from May 2013 till October 2013. My user id is [protected]. Thereafter, I had requested disconnection from Tikona. I had received a call in January 2014 from Tikona that I had to return the modem. I was renting my flat 503 Mohini Grace, Veera Desai, Andheri . This was the registered Tikona address. I along with one of recollection team member Mr. Shailender( Mob- [protected]) went to the flat to recollect...

Hello Everyone,
Never opt for the Internet services from TIKONA as when you need the new connection you will get hundred's of call for the activation but once you plan to disconnect the service their won't be any follow up from any of the support number .I have been trying to disconnect the service from the month of October 2013, even tried to reach them on their toll free no:[protected],[protected],[protected]...

I took tikona internet connection in the month of december, i was asked to pay 2600 as they take two months bill in advance, i didn't take any modem from them as i already had a modem with me, the service was so pathetic that i raised a request for disconnection within 1 month, i was told that i have to pay 588 rupees extra as a TAX which i was not told about earlier. I told them i didn't use your service entirely as i paid two month bill...

I had Tikona connection with Service ID No [protected] & Billing Account Number[protected], yesterday I paid money Rs 1409 for last two months (Sep, Oct 2013) without usage. Few guys from Tikona team are calling through [protected], [protected], [protected], etc… for these kind of due bill recovery. They are acting like Delhi civil court lawyers. These guys are not sharing email ID for further reference . You can observe [protected] no Tikona...

Hello,

I moved to Delhi and search about Best ISP provider in my AREA so I have seen a poster about TIKONA so I searched in Internet got their official website TIKONA.IN But Tikona Tagline is : NO GB RESTRICTION.

First I got like this :D ( Very Happy ) as I am a 24/7 Internet User . . In starting all goes really smooth - I'm Just Loving IT but in the end of my Cycle Month My speed reduces to 1Mbps getting...

I made a payment of Rs 1500 on 6 February 2014 which was due for my Tikona account with user id -[protected] but because of some transactional error, the payment was made twice and total amount of rs 3000 was deducted .I raised a request for refund on 7th February 2014 and till now not got my amount back. Transaction-id of extra payment was [protected]....

I had Tikona broadband connection, and i called them from my mobile to disconnect them in the month of december. I spoke with customer support few times and verified with them that they will disconnect the connections. So, they offered me different offers asked me to port connection with new place, asked me to get in touch with friend for transfer of the connection.After all discussion I have said I already have connection and none of my...

Hi This is to update you that I have disconnected the connection User ID [protected] long time back and cleared all the dues, now I have started receiving calls from some Mumbai advocate for not clearing the dues. They are harassing me unnecessarily. Please help.. Pooja malla [protected]...

Dear Sir, I made the payment of Rs. 3206 on 14 Dec. 2013, and I am not using Tikona connection from about last One year. My payment was only 1600/- (as I asked in Tikona Care same day before make the payment ) but I got a call saying that He is calling from Tis Hazari Court and My payment is due Rs. 3206. I told them that I am not using any Tikona services from last One Year and even there Device is taken by there Marketing executive. But...

I have said tikona to terminate service on Jan 8 and the modem was taken by the tikona representative on Jan 9 whom I used to pay my bill. But tikona has been sending messages and mails to pay the payment for January month and also now for February. I strictly informed them that I have nothing to pay since I haven't used your service for past two months. Now many fake calls had been done as pretending to be Delhi high Court lawyers telling...

My Tikona Plane ADULM2048 Download Speed: 2Mbps (Contention 1:20) FUP Limit: 50 GB Post FUP Download Speed: 2Mbps (Contention 1:50) Activate date today 14/2/2014 internet speed very slow. Download Speed: 285 kbps (35.6 KB/sec transfer rate) Upload Speed: 479 kbps (59.9 KB/sec transfer rate) Latency: 12 ms 2/14/2014 10:10:10 PM Have taken tikona net connectiona and always facing the slowness of the connection. Have taken...

This is Manish Kumar Tiwari. I had a Tikona Broadband connection with User ID : [protected]. This connection is a post paid plan where i do payment in advance. On 15th-Jan-2014 I have requested for the transfer of my Connection to the new location in Bangalore. On the same date Bill for the next three months is also generated. Tikona service team had informed me that the Tikona services are not available in the new location,...

I had two Tikona broadband connections, and i called them from my registered mobile to disconnect both of them in the month of december. I spoke with customer support few times and verified with them that they will disconnect both the connections. So, they disconneted one of the connections and the other one they did not. They generated the bill in Jan again, my manager called them again and they said it's the last bill and after this,...

Hi sir,
Rakesh this side I have pay all my bill liability to tikona through online payment of credit card. There is a equipment installed at my home of tikona after even disconnection of the services there executive even concern department not contact me for submission of equipment. They charge Rs.1498 against this they don't communicate with me regarding to this. They told me that they send me mail regarding to this but I don't...

Received a demand notice for a connection I had disconnected 8 months ago..


Demand Notice

Date: 10th Feb 2014
VAJAY SHEKHAWAT
B 108 ICICI MANITAL APP CHOKKAMAHALLI YEHLANKA

Sub: Your Tikona Service ID No [protected] & Billing Account Number[protected]
Dear Customer,
We wish to draw your kind attention to the following facts:
That Tikona Digital...

They have install the Internet in my house on 12th of Jan. Since then It is not working properly since. Their engineer come and said it was wrongly install it not feasible on your building. In last one month not in even a month engineer has visited 6 time. It has not been fix. People on the help desk said. It networking issue will be resolve soon and it been 1 month nothing has changed...

hello sir i'm a tikona Internet user from the last six months my user id is = [protected], I had already applied for disconnection of tikona service wide complaint # 1-[protected] dated 14/01/2014 & 1-[protected] dated 05/02/2014 coz of poor Internet quality service. The complain is with regard to the person who has visited my home yesterday (05/02/2014) at nalasopara west at noon time for the payment of Internet connection from...