Tikona Digital Networks Complaints & Reviews

Dear Sir/ Madam,

I am A.Thakur from Raipur (C.G.) and I have a TIKONA connection (). This is a complaint against TIKONA wireless broadband providers. Their payment portal is very unreliable and it shows payment failure on cards with no CVV no. We called the Tikona customer Care as we could not pay the bill online through debit cards, because of faulty designed payment portals.The customer care just transferred calls from one...

Tikona is cheating me.I have taken (user id-[protected]) 1Mpbs plan and getting speed of 15-20Kbps.It is really pathetic. Also frequent disconnection.I called customer guy and they told me yes you will get varying speed. And its not varying, It is constant Low speed. I am cheated, I want my 3500/- back.Please do something consumer complaint...

I had been using Tikona connection [protected] and since March 2013 I had stopped using there connection since we shifted the place. I had informed there customer support and they said they have processed for termination . I couldnt saw any of there guy coming and collecting the devices. we left those devices and left After one month i look at they raising bill and no one talking about process of termination. Just misusing the system and...

Dear Sir/Madam, I am Anup Borkar, residing in Pune. I have taken the Tikona Broadband Connection " My User ID[protected]" since more than 8 months.I was regular bill payer of my whatever internet usage.In the month of "Feb-2014", I have told "Tikona-Customer-Care" to CLOSE my Tikona BroadBand Connection & also the raised Request to do so.But they have not closed it earlier & charged the BroadBand Usage Bill which "I did not...

Its not been a month taking a tikona broadband connection which has created alot of problem's ever everytime the connection goes down and even not able to get the landing page for tikona. Called tikona customer care 5-6 time to ESCALATE the issue they arrange a engineer everytime the engineer come checks the problem and its resolved and it works good for a day and again the same issue goes on until the next engineer does not arrive. Even...

Dear Sir /Mam, I unfortunately happen to choose Tikona Broadband connection (User ID- [protected]) and got it installed at my place on 7th April 2014 ( less than 2 weeks before). From last Friday onwards, I am unable use your internet services as it is not showing any network. I complained regarding this on 21st April in morning, and I was told technician will visit to our place in next 24 hours and resolve the issue. Its been almost 24...

I am using internet service of Tikona Digital Network service provider(ISP) from dated 28th Feb.2014. From the initial month of connection I am facing a problem in service due to the network issue in the service of tikona. I try to seek help from the customer care of tikona several time in order to resolve my problem, but they didn't responded well and I am still facing the same problem continuously. And now after this type of inconsistent...

The Tikona Internet connection has been pathetic. I had subscribed to a decent plan. But I have never got the speed promised. Also, the connectivity is very poor. Internet gets disconnected every now and then. Can someone please take an action?...

I used to have a tikona Broadband connection for few months the speed and connectivity is fine. From mod Dec 2013 the speed has gown down. I used to complain, they used to say after 4-5 days it is fixed, speed will be fine for few days and again same story. Once in end of Jan 2014 or first weeks of Feb I said to terminate the connection since I am not happy with the speed, They escilated the call to someone higher, they convinced me to give...

I bought this service in OMR. They promised 4 MBPS of internet connection. I paid online rs 3000 got the connection. It was working for one day then the rest of month it did not work at all. I called the so called customer support of TIKONA, They are not able to solve the problem after 7 unsuccesful attempt. This entire one month I never had an connection working for me to connect to internet. I disconnected the service. Then they charged...

Tikona Cus No : [protected] There was no internet connection on January-2014 around 20 days. 100% it was dead. I requested for waiver these unused days. 1) I got phone call from tikona ppl that I supposed to pay only Rs 607 only. 2) Also Jan 29th mail from from Tikona customer care like "As per your request we have provided waiver of Rs.59/- on your account". But this amount was not adjusted in next month(Jan-15th-2014) bill. As usual...

As i clear my all balance while disconnecting Tikona Broadband Services, The service engineer came to my house for taking my modem back . I given every thing but when i ask for any paper you will give me he told nothing sir every thing is done .
After that i called to customer care and ask for my full and final settlement . They told me sir it will take 30 working days .
Mine will i contact to customer care via mail also .br...

Very very Poor response from Customer Care. We supposed to call to this customer care no.[protected]tollfree) in case we have any kind of issue. But if we call its very difficult to get connection. it will be a miracle if we get connected to their customer care executive. At last if we got connection/someone picked up the line, sometimes at the middle of the they will say some reason and terminate call. Then again we need call and...

I have using tikona Internet service for the last 6months. Since Dec 2013 I have been facing the connectivity problem and speed problem. I complained so many times and they sent service engineer so many times but they couldn't resolve the problem. I told them to disconnect the connection in the mid of Jan 2014 because of the poor service.
They didn't accept my complaint and told like they will send engineer one more time...

I would like to bring to your kind attention that I had been having internet connection problems since almost 3 months and I had been calling the Customer Care of Tikona and had requested them to send the engineer to resolve the issue. As usual, we all know about Customer Care in India (pathetic, rotten). I started to call the Customer Care of Tikona since March 20th 2014 or something and the answer I got was, it would be rectified within...

I was using tikona for 3 years(no other option where I lived). Connection was okay but disconnection every 3 days and outages also you never get the said speed. Still it was survivable. Recently airtel started providing and I switched and real tikona emerged. I called to disconnect and the customer care person registered the call I disconnected the device and started on airtel. I got a call back in a week and asked me to lower the speed...

Dear Sir, My Tikona user Id is [protected], I have already clear my all the back dues but still i found threatening call from tikona, i am mentally harassed. I have already paid your payable amount Rs. 675/- for full and final settlement.I have already send multiple mails to tikona to collect tikona equipment but yet you have not sent your technical person to the mentioned address. As my current address is changed, i am residing somewhere...

Dear Sir, I got a new connection (user I.D. [protected]) installed at my premises at 4060, sector 23 A, Gurgaon. I was issued a ID of [protected]. Despite of my reminders and their executive visits i could not enjoy my internet. The network is not working since inception on 13th March 2014. they are even asking for payment now, despite the fact that i have not used it for even a single day. it would be nice to get my installation fees...

Wrost service ever seen, i got a connection for 2mbps and its like i rearly get that speed. i'd assume it wil be my lucky day when im get 2mbps connection. connection is never constant and it kind of irritates me alot. cant do anything even while i have 2mbps connection. when i call the guy here, he would say 1. turn off the power for modem for a while and try 2. disable/enable LAN. that never works!! regreting about the new connection, its...

Hi All,

Please do no opt for TIKONA broadband connection.
Initially they ask you to pay nearly 3 months advance and they wont provide good service.
The internet speed they say is upto 1 mbps .. please note that is UPTO 1Mmps however i am getting 126 kbps
After talking to the customer support they say the same old story clearing the cache, and they blame our equipment stating the latency is too much on...