Tikona Digital Networks Complaints & Reviews

Contact information: TIKONA DIGITAL NETWORK India tikona.in Dear Sir /Madam, My Name Is : Priyanka Gupta Cust ID : [protected] I Request you to please refund my cash & take back your line. I have been struggling with your services since two month and I have paid 3 months advance. I m not getting even 300 Kbps which I'm supposed to get 1 Mbps secondary speed. I understand contention ratio but 200 Kbps is unacceptable. I have...

Hi, I got Tikona connection at my residence in November 2013. Due to non-resloving connectivity issue i applied for disconnection in December. The Invoice got generated in December and it shows over 2000Rs to be returned but no cheque is been provided for the refund even after calling them almost every 2 weeks from then. They refuse to generate a request no even because the account is disconnected and every time say that the cheque will...

I had a very bad experience with Tikona. My customer ID is [protected] and I live in Wakad Pune. I got the connection 2 days back and paid 3700 upfront for 6 months. The technician was very prompt in coming and setting up the connection. However, the service is really bad. 80% of the times, the network is not available (both wired and through wifi). I have tried calling service center 4-5 times. They said that they will fix the connection...

HI,

I had an tikona account with user ID -[protected].

I have raised termination request of my connection in Dec 2013 and after giving so many options they finally got ready to terminate my connection.

Now after 2 months got call from them for NOC of termination . Their advocate said to get NOC you should pay 1510 otherwise will file case against you.

This is a new way to make money...

I am customer of tikona internet services with customer id [protected]. I am facing problem in my internet services from the provider side from last 3-4months. I always face no connectivity or lower speed than my subscription, even after so many complaints there is no solution. Even after no or inconsistent services for 15-20days in month, the company is very much eager to on time bill payment and sending reminder through sms and calls. But...

I have a complain against a agent of Tikona Digital networks named Sachin saxena whose mobile number is [protected].He received payment of Rs673 to deposit Broadband internet bill for month of March but not deposited. I complained against him but no response from the company side.What should I do now plz suggest and take action as per rule....

Dear Sir, I had subscribed for Internet service from Tikona Ltd. But the internet connectivity was uneven and often we had to call their customer care and lodgecomplaint. My internet plan was quarterly and I paid the amount at the beginning of every quarter. My last payment was in October 2013, for the period 26thOctober 2013 to 25th January 2014. But in November 2013, the internet connectivity was lost totally. I was out of country at...

Hi, I requested for disconnection of my Tikona connection on 3rd March'2014 since i got permanently relocated out of Bangalore. So, i called up their helpline number on 3rd March requesting them to disconnect my connection and take their equipments before 6th March'14 since i was leaving Bangalore on 6th March. So Tikona executive assured me that their technician will visit my place on 4th March and take away the equipments (complaint...

m getting torture calls and mails from tikona or their legal department saying about legal summon from court. Earlier to this i have mailed to tikona on 25 sep 13 "I have got a call Tis Hazari Court from number "[protected]" they are asking to pay Tikona Bill of 1840, We have already registered many complaints about your internet service and then discontinued the service due to non satisfaction, then why r u asking for payment,...

I have been complaining tikona customer care and also the appellant team of Mr. J. Nair about the network issue i have been facing from past 20 days during night time, but these guys have no time to understand the situation and not even a single person visited my place, as if their is an network issue that should be faced during day time also this is i think a system generated problem as i think, but i had enough of it an now after lodging...

This is to let you know about the current situation of your tikona service support team. I am using the tikona connection from last two years with id#[protected]. On 16th of March i registered a complaint on [protected] that my internet is not working properly. The connection was very slow. No action was taken till 23rd March 2014. On 23rd March one engineer came at my place and changed the wire port(connected at roof) and went. But on...

Hi, This is venkata bhanukiran, taken the connection on 5th mar 2014 with id [protected]. Without checking the feasibility they given the connection. From the next day onwards i'm facing problem with the connection. Regarding the same raised the following complaints Request Number Status Reported On 1-[protected] Progressing 20/03/2014 1-[protected] Closed 19/03/2014 1-[protected] Progressing 17/03/2014 1-[protected] Closed 15/03/2014 1-[protected] ...

I was Tikona Subscriber ID([protected]). I have raised a request on 6-Jan-2014 that I want to disconnect but they have called me on 16-Jan-2014 and disconnected my connection. After that I just want to continue this connection so I called customer care They have told first you have to pay the due bill and then it will be activate but no one called me I paid due amount and start using the service from 20-Jan-2014 to 23-Jan-2014, And I got a...

Hi
I got the connection [ User ID : [protected] ] on 12th of Jan 2014 for 2950 INR in the period of 3 months[ jan 2014 to april 2014]. but i face problem of connectivity from 21th feb 2014 then i call customer and raise the many requests about that
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I was a Tikona Broadband customer with id [protected].I placed a request for deactivation of tikona services on 10th february 2014.My billing period was 26th to 26th.Instead of charging from 26th january to 10th february, Tikona people charged for the whole month even though i have not used any data.I denied to pay them and told thenm that im willing to make payment on pro-rata basis for how much ever i used.Someone called Pankaj Rajput called...

I got the connection on 2nd of feb14 for 2950 INR in the period of 3 months. Since my connection day i am not able to use more than few min as per their commitment of 2GBPS till 20GB and 512 MBPS o[censored]nlimited post usage.I have called for disconnection and refund they said if i go disconnection i have to pay more 1500 for disconnection and other charges etc. But still i am with my subscription period. The customer support is very worst always...

Hi Sir, With due respect I want to highlight the dispute going on with Tikona BroadbandInternet company. I bought Tikona internet connection in August 2013. Subscriber ID: [protected] I paid original sum of 2950/- (plan 699/-) which included 3 months advance bill plus security deposit. I requested termination of my connection on 20th October 2013 as I had to leave the city urgently for family issues. When I called Tikona they were...

Hi Sir, With due respect I want to highlight the dispute going on with Tikona BroadbandInternet company. I bought Tikona internet connection in August 2013. Subscriber ID: [protected] I paid original sum of 2950/- (plan 699/-) which included 3 months advance bill plus security deposit. I requested termination of my connection on 20th October 2013 as I had to leave the city urgently for family issues. When I called Tikona they were...

Hi, I am using tikona brodband services from last 6 months. Initially service was very good. It has good internet speed. Except in improper weather conditions it were working very fine. But from past 15 days, the internet connection is getting disconnected from 2:00 PM to 11:PM. The plan I use is 2 Mbps Unlimited plan for Rs. 1000 monthly rental. Despite of taking high value/high money plan from tikona, the services are getting worsen...

Pune-Maharastra-India: Take my words for it Tikona Digital Networks Broadband service is worst service on the planet.

You call customer care incessantly and they don"t care, I've called more than 12 times, registered my complaints, but they are dumb and deaf for my complaint.

In my case I've registered for Tikona Broadband service for 699/- plan deposited 2950/- on the same day.Since the same...