Tikona Digital Networks Complaints & Reviews

Hi,
Details of your Tikona WI-Bro Service Account are - BAN –[protected] & Service ID – [protected]

I have sent Disconnection request on Jul 27 2022 but still its not done.
There is no response to email sent to tikona email id.
Whenever i chat on whatsapp they ask the reason and provide new offers.

I said i dont want any offers I moved out of city and will not come back. So PLEASE DISCCONCT...

I stopped my service and agreed to return modem and other parts of equipment’s. But no one is came to collect the equipment’s . Hence company is generated bill against me and harassing me to pay the bill over a phone call again again. I was trying to submit the modem to office . but they have no any physical office for customer . because they dont want to listen to custmore problems they only want to take money from people who are busy...

I (user id - [protected])have emailed, called and also whatsapp tikona on 26thjuly2022 for disconnection. Also talked to their customer care executive (she introduced herself Tina)on the same day and after discussion with her she raised a ticket(ticket number 1-[protected]) for disconnection and assured me that within 10 days my tikona account will be closed and disconnected and their person will collect the adaptor and other equipment. I...

My name is Om Prakash Sharma, I'm using tikona for last 1 year and my connection username/ID is [protected], many times i face internet connection problem but they usually fix in 1-2 days, last month i face the same problem, not able to connect with internet, i raised multiple request, try to connect with customer care, local tikona support but no one respond, i raised connectivity issue request on 21 july and wait till 26th july but no one...

My Tikona connection was discontinued because there was some issue with the tower, till date I am writing to them to credit my refund. I have twitted my case but I am still getting same automated response.

Please help....

I received a Tikona bill of rs 2400 first after stopped using 2 months in sep 2021 then when I contacted customer care they said it is postpaid connection, not a prepaid connection (I kept saying that i was informed its a prepaid service) then I sent mail for disconnection before and after paying the bill they did not reply and again they generated a bill saying if your service is suspended u will receive a bill. Then after 4 months I am...

I applied for broadband connection in your tikona website I paid the money also 3533rs for 40mbps 6 months with zero rs installation fee and the website said that if connection not done in 7 days it will refund it. So I paid it.
When I recahed to customer care then they told me your request is not registered so I gave all details then they said service engineer will call you.
Service engineer called me said it will charge 2000rs...

We have continuously asked to terminate our wifi subscription with user ID [protected]. However, no necessary action has been taken and have instead been sent a post paid billing for our prepaid plan....

Tikona has not been providing internet services and I’m being billed for the same.

Not able to contact the customer care as everything is automated.

Have registered several complaints for no network....

We emailed and called and WhatsApped also to disconnect the wifi after completion of the plan of seven months they didn't disconnect it even after telling and then sent a bill and then blackmailed us saying that they will take us to court and will make a case .we payed the amount then they started the wifi again we didn't asked for and we didn't wanted that .we WhatsApp and called and emailed too we don't wanted to continue.they called and...

Tikona Sunscriber ID number: [protected]

I had opted for Tikona couple of years back but due to issues with the service I chose to discontinue it before my half yearly payment got due.

So in the month of April 2022 I spoke to the customer service and they raised a ticket for the same. But soon enough I started to get calls for non payment of the bill due which I ignored as I had already raised this and was relying...

This is the 4th day that intern access has been disconnected. There is a problem with the modem/router and despite repeated requests, no engineer has been sent to check this issue. I keep getting messages that the connectivity is fine till the rooftop but still I am unable to have internet access.
I have mentioned to multiple representatives that the router or modem is malfunctioning....

Hello,

Past many months I am facing issue with tikona net connection. I have complained about this issue many times but still this is not resolved. Engineer comes fix it and then again in next 2 days same problem. I don't understand what kind of service they are giving.
I am planning to discontinue tikona now....

My I'd is [protected]
Mobile num: [protected]
I have tried reaching several numbers if tikona broadband but no one is able to connect me to customer care
I have problems with connections and also with billing I have tried mailing them several time through app and email id still no response of solution is given plzz help me I have renewal and they are not answering me

Thank you.
Parth doshi
Ahmedabad-...

We have taken a prepaid plan for 6 month in October 2021.
We have already closed tikona broadband wifi id [protected] in march 2022.

Date 12.07.2022 i received call from this mobile no [protected] an unknown lady and she is telling me to do the tikona bill payment immediately.

If i taken prepaid plan that duration is 6 month and within duration shop closed included tikona wifi in march 2022. So how is it...

I have paid the bills but still they are asking for outstanding amount i paid for the plan rs 5900 something but still they asked for late payment and yesterday i paid 350 by doing that i paid 7032 rs till 10 6 2022
[04/06, 4:21 pm] +[protected]: 5, 885.56 you paid on 5/7/2022
[04/06, 4:21 pm] +[protected]: 102.44 you paid on 6/3/2022
[04/06, 4:21 pm] +[protected]: you paid 592.77 on 6/3/2022
I sent...

The double payment that was made by mistake has not been refunded even after the confirmation from the managers that it will get refunded
Will have to go to consumer court if no further action taken and i will not leave until my money is refunded
You cannot keep the money that has been sent bymistake...

Since Past 4 days there is no internet at my place, when registered through app, no response on call or no service engineer visited.

Kindly look into this and resolve the issue at earliest...

Service id : [protected]
Firstly, I pay all the bills related to the internet usage to tikona by 19th for every three months, since my plan is a 3months plan. My last bill payment is on 19th Jan 2022 for three months, i.e till 19 th of Apr 2022, and the billing of tikona starts on 7th of every month, so I will get a bill generated on 7th of every month and due date is 22nd .Even till date, I don't know why TIKONA charges its customers...

I am getting threat calls from Tikona. the caller has threatened to harm me.
I received calls from - [protected] today 5th July, around 3pm.

Background- I subscribed for Tikona services from Oct2022 - April 2022. Tikona connection ID -[protected] |

Due to bad service, I stopped using the service and moved to a different service provider. Me not renewing the plan further was communicated vide email to the...