Tikona Digital Networks Complaints & Reviews

Hi, i am having frequent disconnection issue for past 3 months and with raising multiple complains to the company, still there is no resolution being provided. This is now impacting my work and i am working from home.

i subscribed for the most expensive plan the company has and still getting the same issue, and my voice is not getting heard by the company.

Tickona id [protected]...

Hi Team,

There is no internet connection in my house since last 3 days, I work in lT industry and currently working from home.

Hence this is a work stoppage for me.

I just received an update that one of your engineer will visit my premises, but no one showed up yet or called me.

Can you please check and assist on priority.

Regards,
Sagar Dhawan
[protected]...

I have stopped using Tikona services this January. Still I received bills for payment eventhough data usage shows zero. My plan was prepaid so when I stopped service there should not be any money charged. But recently I got legal notice to pay certain amount to them. Even after disconnet mail they do not respond. While joining connection we bought our own devices for home. So I do not get for what they are charging money. I atleast need some...

I have canceled connection still getting calls and bills

[protected] connection number

Thanks and Regards
Darshana...

Dear Sir / Madam,
My problem with the internet connection has not been able to settle by your core team. I had requested for temporary disconnection of my net service due to I was out of town.
I had requested the same in Oct 2021 via mail more than a week before going out of town however intentionally or unintentionally, my request had been ignored. Even after the several reminders from the last few weeks, Tikona has not settled...

Hi Team,
I have been writing and calling provider since Feb for no services and service deactivation. Instead they choose to ignore my emails. They have sent bill in Mar'22 which I have not received either. Now they have sent another reminder on 15th and 18th Apr again with due date 20th Apr.
I have not used services and why should I paid for this.
I have also called customer care which is only useless mode of connect...

We have been continuously following up since 15 days to get transfer of our Tikona setup from one building to another in Dahisar West to Dahisar East Mumbai. We are surprised to note that everytime we have been allocated a new complaint number or issue is escalated but no response is received.

The last complaint no. was [protected].

Consider this as the last reminder as we have raise complaint at the higher authorities.br...

My Tikona user id : [protected]
RMN : [protected]
I have already requested &mailed you multiple times to discontinue my connection from past 15 days because I am going abroad but seems you guys are not interested in my request you continue your cheap unprofessional behaviour you have to face consequences for this I am filing consumer complaint against you .This is totally unacceptable And harassment pathetic service.online complaint...

I have taken a connection of tikon for 3 months where as not even completed 3 months of service as service is far below expectations and have requested to close the accounts but they instead of closing my account they deactivated my monthly plan and kept my account open and billed me on kbs usage.

No 1 Cheater in industry and also the sales person gives wrong and false information

Regards

Tanveer...

False commitment and excess billing and very bad service...

Dear Sir,

Due to very very poor connection and poor service of tikona broadband i have stoped using internet from November 21 and had requested to customer care several times to disconnect the service due to their negliance it was not disconnected by them and now they are asking me to pay Rs.1706.48. sending legal notice and harasing several times on call with fake advocate (Advocate Pooja Mishra [protected]).
br...

I had registered for tikona service to install the wireless device at my residence for 2 years plan at Chennai for BAN :[protected]. Advance amount of Rs 1000 was paid as installation charges, service engineer came to visit and perform the installation but failed to perform installation due to location constraint. It seems that at my building there are some blocks due to tree and other high rise building and there is no line of sight. Hence...

In the June of 2021, I had decided to disconnect my Tikona Broadband connection, after talking multiple times with customer care and getting multiple confirmations for my disconnect, my connection was still not disconnected and I was being billed even after about ) usage of the services. I tried mailing the authorities regarding confirmation of my disconnection request multiple times still got no response.
I got a response from Tikona...

I have been using Tikona internet services during my tenure in Bangalore. They provided very poor service and as it's a new apartment, I had no other options for other providers. I normally pay for a year subscription so poor service was guaranteed. On the onset of Covid, I had to relocate and tried their Customer service desk to cancel my subscription however no response. I ensured there isn't any due amount and I left Bangalore. Post that...

Hello
My user details below

Name : Deepak
User ID : [protected]
Registered Mobile Number : [protected]

I would like to raise a complaint against Tikona broadband service, As i am been facing a poor and Network Disconnection frequently for bout more than 1 month

I have raised plenty f complaints but there was no action been taken, am been fraud promised by tikona that engineer...

Hello,

My user id is [protected]

This is the mohit shah here and my contact number is [protected].
I have a booked connection on 26th feb 2022 nd i made a Rs. 1000/- payment though tikona link via debit card.

After almost a month im still following up for my refund nd this Ashish Mishra and his person team is not giving any proper date or relevenat reply for the same. Even i tried on customer...

I want to End my Internet Subscription with Tikona but they are not Responding my mails and Generating Bills Every month, I don't want to use their service anymore due to this.
My Tikona ID is [protected]...

The engineer visited on Monday 28/03/22 he said he has fixed the issue but since that day every night there's no internet at all is this a part time network which will work in day time but not at night? Very unprofessional...

Hi All,

This is to make people aware how these fraud company makes money, i have taken a year subscription with this [censored] company on Nov 21, after 5 days the connection got activated the Internet stopped working, then i made end number of calls, emails and lodged complain from the App but no one was able to address the issue faced by me, later the internet was resumed after 23 days, Now again since 5th Mar the internet stopped...

I have been using Tikona Services since a long time with User id : [protected].
Since a year i have been facing a lot of issues and have registered complaints several times but still there has been no improvement in services given by Tikona . In december, I had almost a call of an hour with their teams for account deactivation, but they assured good services . They used to charge me very high with Rs.1239 for 30Mbps till date and now...