Tikona Digital Networks Complaints & Reviews

Getting an initamation from Adv Aggarwal hired by Tikona to pay dues inspite of paying all the bills on time— harassment by tikona

This has been a regular practise by such fraudulent organisation, recently to extort money by hiring such legal agencies, as they are well aware that common people like us donot have time for such botheration and would unwillinging pay the debts inspite of being a victim of the situation caused...

Sub: Refund my money and Deactivate the wifi service.

Tikona ID: [protected]

Refund the money & would like to de-activate the subscription. Not at all happy with the network connection.
1. Very frequent disconnecting issues.
2. Network drop issues.
3. Specific website not working issues.

I am only raising complaints and getting them resolved.
Is this what you want me...

I opted for a wifi installation on 24th of Dec 2021, and after 15 days they told me that they didn't have the necessary device for installation and it will take longer. So I canceled the installation and opted for a refund. Then they said to write an email regarding the cancellation for the installation, and they told me they will refund the money in 10-12 days. Then after 12 days i called again and they said that the refund wasn't placed...

Dear Team,

My Tikona user id[protected]. I am going out of Pune permanently so I want to remove/disconnect Tikona internet connection permanently before my new billing cycle starts with 7th Feb 2022. I am not going to use Tikona after 7th Feb 2022.

I tried to call on[protected] only IVR machine handle call and there is not having any option to talk directly with Tikona executive person.

Kindly...

Tikona — Not Provide Proper Service & unethical behaviour
R
Rohitvish21
from Virar, Maharashtra
Feb 7, 2022
Mark as Resolved
User ID:
[protected]

My internet is not working from 2-3 days, the same complaint is raised but still there is no resolution from customer care they have assigned the engineer but the engineer is not receiving the call we are trying to reach the engineer...

My internet is not working from 2-3 days, the same complaint is raised but still there is no resolution from customer care they have assigned the engineer but the engineer is not receiving the call we are trying to reach the engineer but he is disconnecting the every Single call Let us know whom we should reach. Also the Service is pathetic they take monthly but every 2-3 the internet doesn't work if you call them to support no support...

My internet is not working from 3 days company broadband service is very poor .my money wasted with this company. I m fed up....

Hi,
I have raised disconnection request ion on 31 dec 21 and I received confirmation mail on 15 Jan 2022 monthly rental is stopped but device is not collected from my building. I dropped multiple mails as well as raised concern with appellate authority but no response.

I would strongly advice never to opt for tikona as they will not listen to your words and will landup with threatning calls from advocates.
br...

Tikona has the worst customer service team that i have ever come across in my life. I have asked company for close my Timon connection and take up devices from my home via mail by company has not replying to my mail and I have also twitted company for the same but not got reply even in twitter I have sent mail on 6 jan 2022 and also taken follow up for many times but no response and got 1 call before some days in that call company person...

User ID: [protected]
tikona escalation no[protected]
I have paid amount of 2625 online on link for new connection, installation is not done and installation request is cancelled. I have mailed for refund but i have not received refund yet.

mo no- [protected]...

Hello my name is shyam i had 60mbps plan of my broadband of tikona but from a week i am facing slow speed issue i had faced it many several time but this time it was very slow it was around 5mbps and first it was resolved automatically in few hours but this time it has been a week and no resolution is there i tried to complaint but app is not working perfectly and on their costumer care number there is no one to talk they do not connect with...

Frequent Disconnection Since last 7 days and even from customer care they just say we will assign you an engineer he will visit and solve the problem but every-time they assign the same engineer who just calls and doesn't show up when we call him he doesn't answer. how many times should we complain everyday the same thing. from last 3 days internet is down. pathetic service by Tikona highly unprofessional!
if same thing happens we...

I have got Tikona Broadband connection since July 2021.
From last 3 months I am continuously facing network issue. Now since 25th January my internet is not working. And I am unable to register a complaint through app also. It says your complaint is already registered. Its sbeen 3 days almost no action is taken and my problem is not resolved, however I am unable to work on internet. I have also got new router but there is problem...

This is with reference to my Tikona id [protected], where I clearly mentioned I will be terminating my Tikona service on permanent basis by sending mail on 7th Dec 2021. Also intimated on the same mail to collect wires etc and process with the closure. But as nobody turned up to do the same. After that they are sending mail that we tried contacting you but failed to get response. But I would say Tikona is falsely giving allegations on Customer...

I've been getting constant slow speed for the past 8-9 days, I've raised several complaints yet no action was taken to resolve the problem.
Date when the Incident Started: 15/01/2021.
The Speed I get is between 0.21 Megabit/Second to 21.05 Megabit/Second.
My ISP Plan is of 60 Megabit/Second & I didn't even get close to 50Megabit/Second in the past week.
My User ID: [protected]

I've Sent a Complaint...

User id [protected]
I want to file a complaint against my tikona internet is lost from last 24 hrs or more
And i am trying to contact but your helpline number is continues showing busy, i recently recharged my plan, and you started again that some problem, now i have to file complaint on regular basis, you start harassing me again
If you are not able to provide service properly plz come and remove your device and return...

I had a Tikona Wireless Broadband service with Sevice ID [protected]. I discontinued the service on October, 2018. I also cleared my all dues. Even after calling the Tikona Customer Support, and sending emails to Tikona billing department multiple times, my security deposit is not refunded yet....

Hi,
Please help me to file a complaint against Tikona Broadband. I'm using their services for almost a one and half year and since then I'm not receiving the expected bandwidth that was promised to me at the time of subscription. Most of the time, I cannot do my official work due to this issue and this caused me inconvenience. I've sent them multiple mails, called them multiple times but it didn't turn out positive. Now, finally they...

Dear Sir/Madam

I have purchase tikona that time it was working fine but now a days there is frequent disconnection since 30 days - even direct cable connectivity speed drooping and no use o[censored]se of this connection for my office work

My plan is 15mbps for 1year – I have accidently/unfortunately paid full one year amount for bad Qulity of internet service.

I have paid 4200 rs for this type of internet...

I call you los of time you didn't response
My network is not working plz solve ki my number is [protected]...