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Tikona Digital Networks Complaints & Reviews

3.5
Last updated Nov 24, 2022
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West)
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Maharashtra
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Tikona Digital Networks reviews & complaints page 2

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Hello, I recently relocated to Virar west and I am a new subscriber to the Tikona internet service My User ID is [protected]. After the down payment of 1000rs on AUG-15, the installation was delayed, I requested to get the installation done and after several requests, I ended up providing two CAT 6 25m Cable that was joined using duct tape and the cable barely reached a few meters to the entrance of my house. I did that because the guy said...
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Even after various attempts there is no internet at night everyday since many days same problem no resolution worst customer service by tikona.

Tikona I'd - [protected]...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tikona — Poor Internet service and harassment by legal coils

SUB: Tikona Service ID No [protected] of Tikona Infinet Pvt Ltd.

Despite informing tikona broadband service provider in Allahabad (PRAYAGRAJ) and to their main office, to disconnect my poorly working broadband connection in May of 2019, they have not stopped harassing me and asking for additional payment . Their broadband service is appalling with far SLOWER SPEED THAN THEY CLAIM. I HAVE CLEARED ALL THEIR BILLS TILL THE DATE...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tikona — Threats by Advocate Nikhil Naik thr to Seal and lock documents, and Frivolous Demand of Payment despite discontinuance of Services

IT IS BEING BROUGHT TO YOUR NOTICE THAT I HAVE BEEN CALLED BY SOME AGENCY FROM THE NUMBER [protected] WHICH SEEMS TO BE A LAWYER BY THE NAME ADVOCATE Mr. NIKHIL NAIK ENGAGED BY TIKONA WHO REPRESENTED HIMSELF TO BE A DISTRICT GOVERNMENT PLEADER .

HE ALSO THREATENED ME TO PAY TIKONA OR HE WILL ATTACH MY AADHAAR BANK ACCOUNT PHONE AND PAN CARD AT THE INSTANCE OF TIKONA TO ENSURE THAT I WILL NOT GET ANY JOB IN FUTURE
br...
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Hi All,

This is Vedanth Siddamari from Bangalore, I had availed Internet Broadband services from Tikona Ltd and was consumer to them from past 1.8 yrs.

Below are the Acc-Details:
Service ID: [protected] ACC No:[protected]

Due to my personal decision of mine where I had to move to a different location, I decided to end their services, so called them and asked them to discontinue the services....
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tikona — LegalColls (Service ID: 1126138468 ACC No: 137857517)

Hi All,

This is Vedanth Siddamari from Bangalore, I had availed Internet Broadband services from Tikona Ltd and was consumer to them from past 1.8 yrs.

Below are the Acc-Details:
Service ID: [protected] ACC No:[protected]

Due to my personal decision of mine where I had to move to a different location, I decided to end their services, so called them and asked them to discontinue the services....
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Subject:
Sent multiple Disconnection Notices to Tikona, Final Notice on 14th April 2022. All Outstanding cleared till billing cycle 14th April 2022. Tikona did not disconnect and continued monthly billing even after ZERO USAGE from me. Repeatedly harassing through sms messages and email asking for payment of wrongly charged bills.

Resolution Requested:
Stop wrongful billing & terminate connection. I have cleared...
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Hi All,

This is Vedanth Siddamari from Bangalore, I had availed Internet Broadband services from Tikona Ltd and was consumer to them from past 1.8 yrs.

Below are the Acc-Details:
Service ID: [protected] ACC No:[protected]

Due to my personal decision of mine where I had to move to a different location, I decided to end their services, so called them and asked them to discontinue the services....
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Hi,
Details of your Tikona WI-Bro Service Account are - BAN –[protected] & Service ID – [protected]

I have sent Disconnection request on Jul 27 2022 but still its not done.
There is no response to email sent to tikona email id.
Whenever i chat on whatsapp they ask the reason and provide new offers.

I said i dont want any offers I moved out of city and will not come back. So PLEASE DISCCONCT THE INTERNET CONNCETION.

attached whatsapp conversion and request email.
I am really frustrated with the Tikona service.
Tikona Digital Networks customer support has been notified about the posted complaint.
Aug 29, 2022
Updated by praveen kalva
It's been month since I requested for internet disconnection. There is no response yet.
Still nothing happened. no response from TIKONA.
There is no response yet. Worst service from Tikona. Please don't fall in this trap.
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Tikona — Generated a rental bill because of no reason

    I stopped my service and agreed to return modem and other parts of equipment’s. But no one is came to collect the equipment’s . Hence company is generated bill against me and harassing me to pay the bill over a phone call again again. I was trying to submit the modem to office . but they have no any physical office for customer . because they dont want to listen to custmore problems they only want to take money from people who are busy...
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    I (user id - [protected])have emailed, called and also whatsapp tikona on 26thjuly2022 for disconnection. Also talked to their customer care executive (she introduced herself Tina)on the same day and after discussion with her she raised a ticket(ticket number 1-[protected]) for disconnection and assured me that within 10 days my tikona account will be closed and disconnected and their person will collect the adaptor and other equipment. I...
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Tikona — Connection close and refund issue

    My name is Om Prakash Sharma, I'm using tikona for last 1 year and my connection username/ID is [protected], many times i face internet connection problem but they usually fix in 1-2 days, last month i face the same problem, not able to connect with internet, i raised multiple request, try to connect with customer care, local tikona support but no one respond, i raised connectivity issue request on 21 july and wait till 26th july but no one...
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Tikona — Refund not credited

    My Tikona connection was discontinued because there was some issue with the tower, till date I am writing to them to credit my refund. I have twitted my case but I am still getting same automated response.

    Please help....
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Tikona — Receiving call in name of bill collection even after service stopped after 8 month

    I received a Tikona bill of rs 2400 first after stopped using 2 months in sep 2021 then when I contacted customer care they said it is postpaid connection, not a prepaid connection (I kept saying that i was informed its a prepaid service) then I sent mail for disconnection before and after paying the bill they did not reply and again they generated a bill saying if your service is suspended u will receive a bill. Then after 4 months I am...
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    I applied for broadband connection in your tikona website I paid the money also 3533rs for 40mbps 6 months with zero rs installation fee and the website said that if connection not done in 7 days it will refund it. So I paid it.
    When I recahed to customer care then they told me your request is not registered so I gave all details then they said service engineer will call you.
    Service engineer called me said it will charge 2000rs...
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    We have continuously asked to terminate our wifi subscription with user ID [protected]. However, no necessary action has been taken and have instead been sent a post paid billing for our prepaid plan....
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    Tikona has not been providing internet services and I’m being billed for the same.

    Not able to contact the customer care as everything is automated.

    Have registered several complaints for no network....
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    We emailed and called and WhatsApped also to disconnect the wifi after completion of the plan of seven months they didn't disconnect it even after telling and then sent a bill and then blackmailed us saying that they will take us to court and will make a case .we payed the amount then they started the wifi again we didn't asked for and we didn't wanted that .we WhatsApp and called and emailed too we don't wanted to continue.they called and...
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    Tikona Sunscriber ID number: [protected]

    I had opted for Tikona couple of years back but due to issues with the service I chose to discontinue it before my half yearly payment got due.

    So in the month of April 2022 I spoke to the customer service and they raised a ticket for the same. But soon enough I started to get calls for non payment of the bill due which I ignored as I had already raised this and was relying...
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    This is the 4th day that intern access has been disconnected. There is a problem with the modem/router and despite repeated requests, no engineer has been sent to check this issue. I keep getting messages that the connectivity is fine till the rooftop but still I am unable to have internet access.
    I have mentioned to multiple representatives that the router or modem is malfunctioning.
    Tikona Digital Networks customer support has been notified about the posted complaint.
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