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Tikona Digital Networks
Tikona Digital Networks
Customer satisfaction rating: 65%
4951
COMPLAINTS
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Tikona Digital Networks Customer Care

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Address
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West)
Mumbai
Mumbai City District
Maharashtra
India - 400078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
194
down
288

Phone:
Phone:
+91 22 6174 9700  [Technical Queries]
up
118
down
190
+91 22 4062 9629  [Tech Support]
up
35
down
157
+91 22 6119 1700  [Non Technical Queries]
up
33
down
177

Customer satisfaction rating
65%
Complaints
4951
Pending
1410
Resolved
2791
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Tikona Digital Networks related photos (1311)

Tikona Digital Networks Complaints & Reviews

Sort by:
A
Sep 3, 2020
Hayes, United Kingdom
I buy tikon subscriptions on[protected] with one year plan on the day installation as per plan WiFi speed not available. I...
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V
Sep 3, 2020
Singapore, Singapore
Dear Sir / Madam,

I am writing to you to raise an issue about: Broadband Internet

The issue...
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N
Sep 1, 2020
Singapore, Singapore
I have installed tikona connection at my home at my home on 28th august 2020. They supposed to provide router at the time...
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D
Aug 31, 2020
Istanbul, Turkey
Hi, I have opted for yearly plan from Tikona,

after a few months it stopped working, I checked with the support...
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C
Aug 29, 2020
Hayes, United Kingdom
Customer ID[protected] had applied for a Tikona connection, I paid 3900 for the service. However the technician said that...
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F
Aug 29, 2020
Singapore, Singapore
Hi,

It's been over 4 months since I had requested the connection, paid the amount in full but nothing has been done.

Even after an executive was kind enough to inform around the month of June that the connection is not possible due to technical reasons at their end, cos the tower doesn't reach till my area I did not have any issues.

I have filed for a refund as told, but nothing has been moved and it has been over 2 months since I have filled the refund request.

The person who reached out gave me an email address which does not work [protected]@tikona.in.

Request your to please resolve this URGENTLY. I am holding very little patience at this point.

Complaint Status


[Aug 29, 2020] Tikona Digital Networks customer support has been notified about the posted complaint.
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
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    H
    Aug 28, 2020
    Singapore, Singapore
    I have made the payment in the month of march to avail internet services from tikona. However the installation did not happen due to national lock down due to covid. I have taken connection with a local cable as my work was getting hampered however i am still awaiting a refund of the below amount from tikona due to non installation and usage of thier services.
    I have emailed them multiple times since march however not getting any resolution or update.

    Below are the payment details:

    Ban :

    [protected]

    Payment amount (Rs ps):

    4602

    Payment date :

    [protected]

    Payment id :

    1-[protected]

    Transaction id* :

    [protected]tpc[protected]

    Complaint Status


    [Aug 28, 2020] Tikona Digital Networks customer support has been notified about the posted complaint.
    Dear Subscriber,

    Greetings from Tikona.

    We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

    Regards,
    Tikona Care.

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
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      M
      Aug 27, 2020
      London, United Kingdom
      I got call at IST 11:30 PM from Tikona goons saying that i have to pay their dues well when i faced peoblem about service...
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      P
      Aug 25, 2020
      San Jose, United States
      Dear Team,
      I got a Tikona connection installed on the 9th of August and now from two days, it has stopped working....
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      H
      Aug 21, 2020
      Singapore, Singapore
      I got tikona connection on 10/feb/20 with six month plan in Visakhapatnam, maddilapalem. I used 1.5 months and then due to...
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      V
      Aug 21, 2020
      Singapore, Singapore
      The issue that I have experienced was: I requested a new broadband connection from tikona. sales executive asked me to pay...
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      D
      Aug 20, 2020
      Ashburn, United States
      This is with reference to Tikona services used by us. We had requested for Tikona disconnection and one official from Tikona...
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      J
      Aug 19, 2020
      Singapore, Singapore
      Hi team,

      From past six months we are not using tikona broadband services,
      We already asked them to disconnect the connection in 1st month only.

      We dropped so many mails and raised complaint tkt on the same issue at that time they didn't respond for thr tickets and now they are demanding the money and threatening us by making calls on the name of some advocates
      Everyday we are receving 10 to 15 calls. Please look into the issue.

      Thanks - sai

      Complaint Status


      [Aug 19, 2020] Tikona Digital Networks customer support has been notified about the posted complaint.
      Dear Subscriber,

      Greetings from Tikona.

      We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

      Regards,
      Tikona Care.

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
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        S
        Aug 18, 2020
        Hounslow, United Kingdom
        I am recieving slow connection since installation. I can’t even reach to customer support team....
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        M
        Aug 17, 2020
        Islington, United Kingdom
        I am very new customer of Tikona user id [protected], paid full amount for 6 months 25mbps line connection in advance. However...
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        A
        Aug 17, 2020
        Istanbul, Turkey
        Total fraud customer care, i have been complaining since last month that my internet is going down on a daily basis. Internet...
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        A
        Aug 15, 2020
        Singapore, Singapore
        My tikona user id [protected]. My phone number xxxxxx4881.

        I have been using tikona broadband for last many...
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        B
        Aug 14, 2020
        Acton, United Kingdom
        I have requested tikona multiple time since 11th of july, but they are not disconnecting the line. Always they are replying...
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        P
        Aug 14, 2020
        Singapore, Singapore
        I am calling last 3 days continuously in tikona csutomer care number and staff mobile. But no body responding calls. I am fed up service is very poor

        Complaint Status


        [Aug 14, 2020] Tikona Digital Networks customer support has been notified about the posted complaint.

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
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          I
          Aug 14, 2020
          Singapore, Singapore
          Dear team,

          My tikona user id - [protected]. I am shifted from banglore permanently so i want to remove/disconnect...
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