Tikona Digital Networks Complaints & Reviews

We had taken the connection for 6 months from October 12, 2021 and used it till April 11, 2022. The last active was April 11, 2022 as also confirmed from an advocate called to say that we have Rs. 2055 amount pending which is absolutely wrong since we had already done the full payment while installing itself.

I had sent the disconnection emails in April itself and also informed the tikona employees whoever was calling me for...

I had requested to disconnect my internet on 20th june 2022 as i dont need it and all my dues are cleared till 26th june 2022.but tikona person is calling and forcing me to use it and pay bill they are continuously harrasing me calling and forcing to use and pay bill please help me into this matter my tikona id [protected]...

I have already requested &mailed you multiple times to discontinue my connection from past 15 days because I am going abroad but seems you guys are not interested in my request you continue your cheap unprofessional behaviour you have to face consequences for this I am filing consumer complaint against you .This is totally unacceptable And harassment pathetic service.online complaint......

Hi Sir,

Have already registered my complaint with Tikona under ref no. 1-[protected] but since 3 days no update received, Even on customer support no response.
I Have changed my Internet wireless wifi mode to half yearly before the due date on 27 Jun 22(Due date 7 Jul 22) but since then my wifi internet is not working and have logged a complaint on the same day but no call or resolution received on that.
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The internet service is slow or gets disconnected on regular basis not as per the pack. We face a lot of issues after complaining verbally as well by mail there is no follow up on time. They just say we are looking into the matter or the dish has positened is changed in the next builing etc etc....

They keep fooling me and the consumer care does sweet talk.I have been troubling them for weeks yet they just say that they will fix it.Please guide me on how to make them actually fix it...

I have already disconnected my connection around 4-5 months ago. Even I mailed to tikona care from registered mail id and got confirmation from tikona customer care call.

Lawyer from tikona called me saying he(Nikhil Nayak - mo:- [protected]) was from delhi court, threatening me to pay due bill. I have disconnected my connection 4-5 months ago, then what is this due amount for? Please help me with this.

Thanks...

I had requested to disconnect the tikona service so i had a bill to settle of 5198 rupess so i paid it but the transaction got stuck so the customer care executive said the amount will be refunded by the bank as they have not received so i made another transaction and the previous transaction also got successful so now they have twice the amount and are not refunding back...

Hello,

During installation and for first 3 months tikona people will be very polite nd nice with you and after that they will not entertain any of your queries or problem.
If you try to discontinue with tikona service also they will ask you to pay the amount which you have not even used.
I got a call from Joya Bhattacharya stating that she is from delhi court chamber 133 and tikona has sent my case to them. Tikona...

We have request 2 months back for disconnection of above ID but till now no one visited and also we have not heard any thing from the side...

I have subscription of 60mbps yearly plan since 4 month, when i paid it it was showing 0 amount pending. I got connectivity issue after few weeks nd complaint about it . No issue resolution till one month. Customer care number receives phone and tells I'll check and tell you then put your call on hold for 25 minutes half ann hour No response. As i have complaint they told me your bill of 120 rs pending saying you have not paid gst for your...

Tikona id: [protected]

I have sent a lot of emails and tried to call multiple time to disconnect the connection as i was not using connection as i was out of station for few months but they have not responded. and did not disconnected connection. and now they are asking me to pay the bill but i have not used the internet and harassing me through their agents. got call from fake lawyer that they are filing complaint in court...

User ID: [protected]
i had a prepaid connection with tikona, annual amount paid in advance, had given a request for disconnection before expiry, but company by its own extended the service on paper but had disable the service. Now they are trying to extort the service charges for the disabled service period and the modem charges.

Can someone please help. And everyone else be carefull of this company, they send legal notice...

No internet after 9:30pm and frequent disconnection in day time no resolution even after making many attempts about this very pathetic and unprofessional service by tikona.

Service I'd [protected]...

I have been using tikona internet service from last 1 year and most of the times internet never connects in first attempt and whenever I call customer care they never provide the clear resolution...

REMINDER

User ID: uday36

Im ' umakant narayan masurkar, staying in shri complex, bld-01-503, opp. Mahavir nagar, manpada road, dombivali east.

Mob. [protected],

pls disconnect my tikona connection as my one year is over,
its ur mistake without fee continued.
And harassing customer. Im not informe u to continued.
Next without payment how ur continued, I think...

User ID: uday36

Im ' umakant narayan masurkar, staying in shri complex, bld-01-503, opp. Mahavir nagar, manpada road, dombivali east.

Mob. [protected],

pls disconnect my tikona connection as my one year is over,
its ur mistake without fee continued.
And harassing customer. Im not informe u to continued.
Next without payment how ur continued, I think ur serving free to all,...

Reference to ID [protected] no installation done at place.
More than 7 days passed. No communication from their side.
No "Customer care" nothing.
Fed up of the service.

Initiate refund of the payment....

Im ' umakant narayan masurkar, staying in shri complex, bld-01-503, opp. Mahavir nagar, manpada road, dombivali east.

Mob. [protected],

pls disconnect my tikona connection as my one year is over,
its ur mistake without fee continued.
And harassing customer

i already told several time. But ur one of the tikona man talking with me rudely on this no. With me.( [protected])
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Due to re- location (In same city, different area) I had to close Tikona broadband connection. They don't have the service at my new location. Before shifting, I had submitted all the equipments to the service engineer and launched a request for re- fund. Till this day, I'm communicating via email and their customer service representative but not a single time any one had given clear picture about refunding the balance amount.
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