Tikona Digital Networks Complaints & Reviews

I am facing "No Internet access" issue from last 7 days. I have lodged complaint from mobile app by creating a ticket for 4-5 times but no proper solution has been provided to me. They have sent personnel to visit the location. He tried to connect but once he left from my place the connection gets disconnected. He reported to me that someone has stolen my device which was mounted on my terrace. So he connected my connection from another device...

Company not refunding my 45 days payment, however they declared out of service area to my home. Matter pending ain't Feb-22 and followed up many times....

I have registered a complaint with tikona regarding "no internet access" issue. Today as of 2nd June is the 3day after complaint has been registered. But still no personal has come forward to address this issue. Also this is 3rd or 4th time in last 30 days that there has been a network disruption in service.

Is there no legal obligation to provide unhindered network access to customers in this time of #Digital_INDIA. And even...

Problem in 15 to 16 days the network connection is not working till date so I request you to clear that as soon as possible thank you...

After paying all the changes and giving account closure request in advance, account was active for long time and internet service provider asking me to pay the changes for the same. There were many issues and after reporting the same service provider did not resolve the issue. Provider calling me multiple time and giving threat . They are also sending mail and saying will come to my premises and take action. Please help me to take some action...

I have taken a connection of 6 months plan from Tikona broadband service.

Since the first day it has started giving problems, the wifi is not working, always red light blinks on the router.

I called my local service provider many times but they are not answering to the calls. No one is there to listen the issue, wifi is not working since first day.

I have tried every way to reach out to any customer...

I have paid advance for the broadband internet connection but it got delayed. I have asked them to repay the advance. They never replied and refund the money....

I have paid 4000 extra to close my tikona account. As there is no update, need to refund asap....

Dear Sir,

Due to very very poor connection and poor service of tikona broadband i have stoped using internet from 07 Jan 2022 and had requested to customer care several times to disconnect the service due to their negligence it was not disconnected by them and now they are asking me to pay Rs.935. sending legal notice and harassing several times on call with fake advocate.
I have taken 5 months internet service (jan...

Hello,

my id--[protected]

on june 11 2021, i had applied to upgrade my plan from 30 mbps to 60mbps. for that i had paid 1000 charges.i had all documents regarding that, but till 13th june my plan is not upgraded.
so on 13th june i mailed reagrding that, then the customer care says it takes 4-72 hours to reflect in the system, so i says its ok.
further they ask me for my bank statement for transaction...

I am not getting internet connection from last six days, i tried to connect with customer service thru calls, mails, but haven't got any response from there.. getting mental harrasment now due to this cheap service....

They have themselves stopped my rental . Asking me to go for a plan change . These frauds are asking for money . Userid [protected]...

My plan rs499 primeul at 40 mbps . Was stopped by tikona . User id [protected].
Now they are charging for perday rates are insane ....

Hi,

I got a call from Tikona to pay 968 for month of Feb where as we do not had stopped their services as they were not responding.

Got a call - [protected] she said to make payment online via call and when asked to drop a mail she denied said it is against company policy. Also promised once payment made they will check and refund the money for services not taken. I was said I can be online and she will check...

Dear Sir,

I m using Tikona Broadband in Jaipur City & my Tikona ID:[protected] & regular facing connectivity issue now i change my house n don't need again tikona so I request them on 11th April to disconnect my connection because on 15th it will renew and on 16th April i will shift in new house but till date no response from Tikona care i tried so many times to register complain for disconnection but no complain id i receive...

User id [protected]

I had placed disconnection request before expiry of the plan but Tikona did not process it on time. Now i have been asked to pay for outstanding which i am not liable. Please help me....

Very poor network as well as customer support service.
No reply to my mails and calls.
Wrong billing,...

Dear Tikona team,

how you provide this bad service? if you are not able answer call or emails then how u make good service without customer support ?

My tikona id : [protected]

Mobile no : [protected]

I want change location of tikona conncetion
but your side no one answer in call or not answer in mail.

kindly let us know that you provide to us service or not...

Dear Tikona,

I was a tikona customer. I made a advance rental payment for 6 month in which 1 got i month extra. Now I have ended my connection due to bad connection.

Now I am getting call/Sms/Email for my pending dues and modem charges.

In regards this I want you to explain this first a fall I didn't receive any Modem from your side I have purchased my own modem so how you can charge me for that...

I have tikona WI-FI with ID no [protected]. They take money in advance for 3 months. As per my plan I was supposed to get 40 mbps. Even after complaining nobody visited for a month or resolved the issue. Sometimes the internet is off for 4-5 days & they dont care once they get the money. This is pure scam. I want my refund for the money I paid....