[Resolved]  Tikona — Extortion

Address:Bangalore, Karnataka

They have been harassing my room mate and me for a few months. I have not been using their services since feb. They called me and threatened me to pay my dues or else i would be dragged to court. I spoke to their customer care and was instructed to pay the due amount of Rs.2255 and then they will disconnect the connection and not bother me again. I did so and cleared all my dues and sent their customer care an email to discontinue my connection. They stopped calling me but they were still sending me the monthly bill. I ignored that thinking it is auto generated and it must be a mistake. But this time instead of calling me they called my roommate and threatened to drag him to court and the same process all over again and extorted Rs.1609 from him. This is extortion and fraud. Please help. Please also note that we have not been using their services since FEBRUARY.
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Aug 14, 2020
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Nikkhil,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJU0255 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Nikkhil,

This is a gentle reminder to follow-up on your concern listed on June 3, 2014. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJU0255 in the subject line.

Regards,
Tikona Care
Dear Nikkhil,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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