[Resolved] Tikona — Tikona threatens customers by making prank calls | |||
Hi All, Am sharing my worst experience of my life because o[censored]sing Tikona boradband service. I got a call to my mobile from some anonymous person named Devaraj claiming him as a senior advocate for Tikona.His phone number - [protected] & his subordinate number - [protected], They were threatening me to pay the last month bill else will be filing a case to High Court in Delhi. Though I clarified them my problems that I faced & issue in the bill that I was waiting a response, but they insisted me to pay the wrong bill. This is completely an atrocious act from Tikona which is not showing interest to solve a customer grievance & taking some brutal activities to threaten the customer to get just money. After googling, I understood that this is a regular process that Tikona does to its customers. To all Tikona users, please be aware of these prank calls from Tikona to push us for making the payment how much ever you be loyal. They have these collection agents who does all third rated rubbish works. Dont worry, raise your voice towards the issue & get the right thing before proceeding. I hat to the core as why I opted for Tiknoa... TO LEGAL EXPERTS: REQUEST YOUR ADVICE/SUGGESTION TOWARDS LEGAL PROCEEDINGS WHILE HANDLING SUCH PRANK CALLS... - Bala A Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 15 Comments | |||
Comments
Hi,
I got a call from same no. claiming to be Sub inspector from Sadar thana Delhi. I am planning to visit Sadar thana on monday. If it was a prank call I am going to register a case against them. Tikona has been giving me harassment calls almost every day. I have a signed document from there employee of final settlement. Still they keep on bothering me.
Please let me know if any one is going to file a case against them.
Thanks,
Qasim
[protected]
I got a call from same no. claiming to be Sub inspector from Sadar thana Delhi. I am planning to visit Sadar thana on monday. If it was a prank call I am going to register a case against them. Tikona has been giving me harassment calls almost every day. I have a signed document from there employee of final settlement. Still they keep on bothering me.
Please let me know if any one is going to file a case against them.
Thanks,
Qasim
[protected]
sqa
@Amol You can check many posts by Tikona on this website only. They are not calling and writing the same for all customers.
Call is prank which is coming from Tikona side from these numbers. If you want, we can come together for a complain against Tikona.
I have a lawyer with me.
Regards
Manu
[protected]@gmail.com
Call is prank which is coming from Tikona side from these numbers. If you want, we can come together for a complain against Tikona.
I have a lawyer with me.
Regards
Manu
[protected]@gmail.com
Dear Balasubramanian,
Greetings from Tikona.
With regards to our conversation on May 29, 2014, we confirm that your Tikona service account has been terminated.
Post full and final calculation, we confirm that there are no dues pending on your account and no refund is applicable.
Also the bill reminder calls have been stopped against your account.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to our conversation on May 29, 2014, we confirm that your Tikona service account has been terminated.
Post full and final calculation, we confirm that there are no dues pending on your account and no refund is applicable.
Also the bill reminder calls have been stopped against your account.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Hi All,
I have received calls from [protected], saying that he is an advocate in Delhi a month ago and again today I got a call from another number [protected] saying the same story again that he is an advocate in Delhi. I need to pay 1300/- odd towards my bill payment with Tikona. I have paid all the payments till the time I have used this connection and clearly got a confirmation email that the balance is zero, asked to return the equipment initially given by Tikona.
I have returned the equipment to the tikona's representative and got a letter as well with no dues. Now I'm receiving these prank calls from Tikona. I think it's a part of Tikona's profession to collect money even after the cancellation. Greedy . I have shouted at the person who gave me calls saying that do whatever you want to do, I'm ready to file a case against Tikona in a consumer court in Bangalore very soon.
So, guyz, whoever receives these prank calls, just ignore and dont worry too much about it.
Regards,
Prasanth
I have received calls from [protected], saying that he is an advocate in Delhi a month ago and again today I got a call from another number [protected] saying the same story again that he is an advocate in Delhi. I need to pay 1300/- odd towards my bill payment with Tikona. I have paid all the payments till the time I have used this connection and clearly got a confirmation email that the balance is zero, asked to return the equipment initially given by Tikona.
I have returned the equipment to the tikona's representative and got a letter as well with no dues. Now I'm receiving these prank calls from Tikona. I think it's a part of Tikona's profession to collect money even after the cancellation. Greedy . I have shouted at the person who gave me calls saying that do whatever you want to do, I'm ready to file a case against Tikona in a consumer court in Bangalore very soon.
So, guyz, whoever receives these prank calls, just ignore and dont worry too much about it.
Regards,
Prasanth
Hi All,
I have received calls from [protected], saying that he is an advocate in Delhi two days ago and again today I got a call from another number [protected] saying the same story again that he is an magistrate in Delhi sessions court . I don't have to pay them a pie . I've asked them to close the connection just within three days i've got it installed (PAYING 2500). I had an argument with customer care guys and made them understand, but still they try to forcefully make me use the connection though explained them the issues i've with connection. They seems to be running a business by threatening customers to forcefully use it. There isn't a way to get rid of such guys?
Though explained them clearly taking my time out (Over the calls with customer care), Now I'm receiving these prank calls from Tikona. I think it's a part of Tikona's profession to collect money even after the cancellation. huh junk guys and I have shouted at the person who gave me calls. Is there something which can be done towards them and that company, who threatens and makes us frustrate rest of the day?
Cheers,
--Me.
I have received calls from [protected], saying that he is an advocate in Delhi two days ago and again today I got a call from another number [protected] saying the same story again that he is an magistrate in Delhi sessions court . I don't have to pay them a pie . I've asked them to close the connection just within three days i've got it installed (PAYING 2500). I had an argument with customer care guys and made them understand, but still they try to forcefully make me use the connection though explained them the issues i've with connection. They seems to be running a business by threatening customers to forcefully use it. There isn't a way to get rid of such guys?
Though explained them clearly taking my time out (Over the calls with customer care), Now I'm receiving these prank calls from Tikona. I think it's a part of Tikona's profession to collect money even after the cancellation. huh junk guys and I have shouted at the person who gave me calls. Is there something which can be done towards them and that company, who threatens and makes us frustrate rest of the day?
Cheers,
--Me.
Register a complaint in the consumer court saying the situation about their torture towards you.
Dear Srikanth,
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAU0481 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAU0481 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care
Dear Srikanth,
This is a gentle reminder to follow-up on your concern listed on Aug 7, 2014. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU0481 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Aug 7, 2014. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU0481 in the subject line.
Regards,
Tikona Care
Today, I have received a call from someone claiming to be government lawyer filing case for Tikona against me for the user ID i had with tikona [protected], which he said, would be non bailable. This is pure case of extortion guys.
I have asked Tikona for disconnection for a long time and finally the disconnected after 2 months, took back the device, and promised me waiving of the bill since their connection was never working those days. All this happened in 2013
I have contacted my lawyer, and he said if we could pool together a few guys got cheated by Tikona, we can file a case under section 170 and 389 - for extortion and impersonation. He also said he'll arrage for a press conference against Tikona. Contact my lawyer at reenumohan(at)gmail.com and lets start this war against Tikona's cheating plan.
I have asked Tikona for disconnection for a long time and finally the disconnected after 2 months, took back the device, and promised me waiving of the bill since their connection was never working those days. All this happened in 2013
I have contacted my lawyer, and he said if we could pool together a few guys got cheated by Tikona, we can file a case under section 170 and 389 - for extortion and impersonation. He also said he'll arrage for a press conference against Tikona. Contact my lawyer at reenumohan(at)gmail.com and lets start this war against Tikona's cheating plan.
Dear All,
this is vijay From Ahmedabad,
i also same experience from Tickona,
same call i also got from same mobile no and same story like above,
i have stop connection before 1 month approx 4 time calling his support center then also they rise invoice for next month. and also i not used his service for that month.
may i also file cash for tikona for this. bcz this is totally fraud by tikona and harassment.
so please my mobile no : [protected]
thanks.
this is vijay From Ahmedabad,
i also same experience from Tickona,
same call i also got from same mobile no and same story like above,
i have stop connection before 1 month approx 4 time calling his support center then also they rise invoice for next month. and also i not used his service for that month.
may i also file cash for tikona for this. bcz this is totally fraud by tikona and harassment.
so please my mobile no : [protected]
thanks.
Dear Mr. Movaliya,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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I did not want clarifications on what you did. I thought of registering the whole event here so other people will get noticed on such behaviours.
Thank you Tikona for everything.