Claimed

Titan Company Complaints & Reviews

2.4
Last updated Apr 19, 2024
Complaints 1962
Resolved
902
Unresolved
1060
Quick Links
Statistics
Share
Contacts

File a complaint to Titan Company

Having problems with Titan Company?

File a complaint and get it resolved by Titan Company customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Titan Company
Customer Service Contacts

Titan Company Phone Numbers

Toll free
1800 266 0123
180
96
1800 258 2598
34
18
1800 419 8000
31
23
Phone
+91 80 6660 9000
64
20
+91 80 6660 9028
17
6
+91 43 4466 4199
15
5

View more phone numbers

Mobile
+91 98 1902 8595
71
38
Fax
+91 43 4427 6037
+91 80 2526 9923
+91 80 2526 3001

Titan Company Website

Titan Company Head Office Address

3, Sipcot Industrial Complex
Hosur
Krishnagiri District
Tamil Nadu
India
635126

Titan Company reviews & complaints page 60

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sachu1991
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issues with order number 265 dated 29/10/2016

Address:Hisar, Haryana, 125001

Dear Sir,

I have opted GHS scheme from your showroom Goyal sons Zaveri Pvt Ltd 97 Rajguru Market Hisar Pin code-125001.Scheme successfully completed and I have paid rupees 15000 in advance on 29/10/2016. GHS A/C No[protected] and My order reference number 265.I have ordered a gold chain product code -512115CGGNA100 which suppose to be delivered to me on 22/11/2016 but till today I did not get desired chain. Instead of your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dgarg78
from Gurgaon, Haryana
Report
Copy

Watch is not Properly working since two years

Address:Faridabad, Haryana, 121005

I Have purchased watch from World of titan Faridabad in October 2014 and since date of purchase watch is not working properly.

Showroom has repaired the watch but still watch is not working.

Finally I have complaint in customer care vide complaint no 1285172 DT 26.8.2016 and showroom has given me watch after reparing.

Still watch is not working

Please solve the issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kkvs
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Black ceramic womens watch REPEATED STRAP BREAKAGE

Address:600017
Website:www.titanwatchesusa.com

I had purchased a black ceramic women’s watch from titan purple collection in the tambram titan showroom. The strap of the watch detached at one end so I went to the tambaram titan showroom for help but they refused to help me and sent me to the T.nagar titan showroom for service. They also initially did not accept my complaint after continuous pleading they took the watch and told they will repair it for me. After a month I went to receive...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
arie9681
from Udupi, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating @titan service centre

Address:Bangalore, Karnataka, 560057

I loaded a new battery into my titan watch @ur malleshwaram bangalore outlet but within few hours it stopped working. When checked at the same outlet they said to get a full servicing done for the watch but i didn't give at the same time. Later i checked at a local shop and found out that the battery was still the old one. Disgusting to have such a response from such trusted brand....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Devaraj Kamble
from Mumbai, Maharashtra
Report
Copy

9300nl01 strap change

Address:Dharwad, Karnataka, 580001
Website:[email protected]

With reference to the above subject we are given to m/s sri sai agencies, opp old bus stand, dharwad580001, karanataka dealer contact no[protected] for belt replacement (strap change), now the people saying that as of now belt not available and saying that we can buy back the item at 85% of present market value of rs. 6495. Kindly help in this issue and we are awaiting your valuable reply......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prafulla chandra mohanty
from Barkot, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My watch till date not repaired submit date 9/10/2016

Address:Gurgaon, Haryana, 301019

Dear sir
Pls see complaint of my watch ref no1016AN11217B1511 date 9/10/16.sevice center timenotice given me date on 31/10/16.and I visited office at Gurgaon device center he said we already send watch Bangalore but not come, so if watch comes in 1 week I will inform to yu or yo Wii contact bill. Phone no but no any person phone not pick up now what I do pls tell me sir
Thanks
P mohanty
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
perikr
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sub Standard Product

Address:530017
Website:[email protected]

Dear Sir

Please find below mentioned communication had with Titan:-

With lot of agony I am bringing to your kind notice the following:-
As suggested by your executive over phone to day I went to TITAN service center to collect my watch and requested them to provide the service voucher along with the watch, but they refused my request to give the same and I have tried to meet the head of the service center...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
serviceuser
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional Service from Santa Cruz West Branch, Mumbai

Address:Mumbai City, Maharashtra, 400054
Website:titaneyeplus.com/storelocator.aspx

I had purchased spectacles with lens - item code : FVO066AA on 30th Sept 2016 from Santa Cruz West. The frame did not fit correctly. I had to visit the store 4 times to repair it. Finally, on 8th Nov 2016, I went to return the same.
The frame was replaced item code: FVO0253AA. However, when it came to the payment balance, I was told by the executive, Pankaj, that under warranty, the difference will not be paid to me neither by cash...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pooja Sureka
from Hojai, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service under warranty period

Address:Tinsukia, Assam, 786125

I have purchased a titan raga watch on 12-11-15 from royal watch co. Tinsukia Assam.
I have given the watch for repaire of broken glass on[protected] but till today i have not received it back. The company was supposed to give it on 20 to 25 october. The shopkeeper misbehave with my mother when she ask for her watch. The titan customer care person is giving the dates....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Baranikuttty
from Chennai, Tamil Nadu
Report
Copy

Warranty Issue - poor response and worst service-titan watch

Address:Chennai, Tamil Nadu, 600033
Website:www.titan.co.in

Please don't buy anything from titan. particularly TITAN showroom in chennai Ashok Nagar branch.

Almost 60days gone.. why this kind of cheap business cheating common
human beings. 2500rs totally waste. i sent mail to help-desk, corporate team and complaint to toll-free no use.

This way only titan growth??

Titan should have punish misbehave cheap rated manger and See
attached google...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
riyaraikar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sonata watch

Address:Mumbai City, Maharashtra, 400004

I had ordered watch which was not upto my standard so I placed a request for return of the same on 26/10/2016. Till date the watch is not picked up neither my refund is initiated.
Called several times at your customer service centre but no proper response.
Yesterday also the senior customer care executive assured me that she will arrange for the pickup.
My money has been stuck with the company.
Please arrange for...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
N
nitinsn22
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fast track stop working & service centre said call customer care

Address:Thane, Maharashtra, 421306
Website:titan Care (Fast track showroom Kalyan (w)

Dear sir/madam,

I am nitin s bendale, my cont. no.-[protected], e-mail:[protected]@gmail.com.in, i have purchase fast track wrist watch date[protected] from kalyan fast track showroom (1a, shuchak house, karnik road, kalyan(w) @rs.3000/, after few days it stopped working. i visited service centre, but they don't support to me and told call to titan customer care.so i have log a complaint in titan customer care but i have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anushree Chowdhury
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Diamond ring

Address:Varanasi, Uttar Pradesh, 221004
Website:Tanishq

The centre diamond came out and dropped off. I bought it from tanishq store bhelupur varanasi, called them to confirm that will they take any charges for fixing the diamond back they talked very rudely and said they don't know and yes they will take charges.
First of all from a brand like tanishq i don't expect such fault ornaments that the diamond will come out its such a big loss gor the customer and on top of that for your own fault...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
hey15
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Watch nh2531sl01

Address:Thiruvananthapuram, Kerala, 695035

Sir/Madam,
I had a strap to be replaced of my NH2531SL01 watch and it has been 2 months since i gave my watch for the same. Nothing has changed since, I am fed up from calling the titan service center in my area. They say there is no replacement piece available and that too after two months and now they are not ready to even give a reduction coupon . Never expected such a poor service for a watch with more than one year guarantee....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chennai, Tamil Nadu, 600056

Specifications
Brand Titan
Model Number 9449
Mechanism Quartz
Display Type Analog
Series Titan Octane
Dial Shape Round
Strap Material Metal
Best For Occasion Party-Wedding

I own this watch and its back cover fell somewhere and I gave my watch to your authorised service center. They said the spare parts will not be made and they are scrapped the model. Is it true? without...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Natesh S Bangera
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic employee in rct ghatkopar outlet mr dilip narwade the bos

Address:Mumbai City, Maharashtra, 400076

Sorry to say this...
Yesterday at tanishq rct ghatkopar outlet my wife was shopping the jewellery and she was at cash point to do the billing.. But she was using my credit card to shop.. Obviously wife will shop with husband card mostly and unfortunately i m at usa not in country but the behaviour and the experience was too bad at outlet that she couldn't shop anything.. Because of rude and unexpected behaviour by their bos means account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Youth power
from Delhi, Delhi
Report
Copy

Not refunding the money

Address:Faridabad, Haryana, 12103
Website:www.titan.com

I have purchased a watch and a gold earrings, the watch i got that in cheaper price from flipkart so i bought from there and send them the watch back which i purchased from there E.COMMERCE website and now whenever i call them they say talk to us on email we cannot see any details from our end moreover i have mailed them so many times but they say that there was a gold coin in watch which i never got and they said there was a coin so from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhulasy
from Chennai, Tamil Nadu
Report
Copy

Spectacles

Address:Madurai, Tamil Nadu, 650250

I got glasses from ss colony bypass road madurai tamil nadu costing me around 8000rs being a student I somehow managed to get it from my pocket money thinking it will last longer and I won't have to buy any new soon I got crizal len fitted as well but after 1 month spec's will get lose again n again I went to the shop plenty of times but no1 bothered now even d lenses are worn off in just few months o[censored]se of the product and when i went back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
krjeet5399
from Bongaigaon, Assam
Report
Copy

Selling of duplicates Titan eye+ frame in large scale.

Address:781171

Sir,
I would like to draw your attention towards duplicate selling of Titan Eye+ at very cheap rate in Guwahati. When I went to purchase a Eye Frame at

SATGAON OPTICALS
SATAGON BAZAR,
NEAR Military Station,
Guwahati

I given a Titan Eye+ only in Rs.200/-, When I asked about its genuineness of the product the sales man rudely abused me and threaten me to disclose the matter to someone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sushilkumarsharma
from Noida, Uttar Pradesh
Report
Copy

Manufacturing defect

Address:Agra, Uttar Pradesh, 282007

Sir,
I bought a gold chain from Tanishq Agra store but that broke off just after 20 days.i went to store they kept the chain but after few days they tell it is customer fault. Where as that was not the case... It is manufacturing defect... And the chain is likely to break at one more place also. The details of purchase are
Date 03 Sep 16
Name Sushil Kumar Sharma
PH [protected], [protected]
Item. Gold chainbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy