[Resolved] Titan — Low quality product | |||
I have purchased a titan watch (nh1494sm01 formal steel analog watch) 21 months ago from a shop at new delhi. it is in warranty period but the backside of the watch got rusted along the periphery of the watch. when i visited at a titan's service centre at jamshedpur (world of titan, bistupur, main road) they said that 'it may happen & thats ok, you clean it'. i dont know that the this is the standard of titan steel watches. i know this brand more than 25yrs but now it has totally disappointing me. next i should avoid titan's product for their cheap quality & service. Kindly suggest. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Supriyo,
Steve here from the Customer Relations team. Always here to help!
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Sincerely,
Steve
Dear Supriyo,
Thank you for confirming your contact number/email id. Our goal is to always deliver an amazing overall customer experience.
Building raving fans and brand ambassadors out of all our customers is our mission. We know how important it is to solve your complaint at the earliest. Soon you might get a call/revert mail on your contact details; please check your mail box as well.
Let us know if we can help you further. In case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Thank you for confirming your contact number/email id. Our goal is to always deliver an amazing overall customer experience.
Building raving fans and brand ambassadors out of all our customers is our mission. We know how important it is to solve your complaint at the earliest. Soon you might get a call/revert mail on your contact details; please check your mail box as well.
Let us know if we can help you further. In case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve