Travel Triangle Complaints & Reviews

We have booked trip for maldives which was scheduled to start on 4th of may 2020. Due to covid-19 issue we requested for trip modification. Travel triangle team confirmed to us that credit note worth of full trip amount will be released to us. There was no credit note provided to us till now despite of requesting this on 17th of march itself. Now, whenever i try to reach any of tt representative they are ignoring our calls and just saying some nonsense things.
This is very irritating to just keep following up on such things.

I would recommend others to not make any bookings through travel triangle. They have no sense of customer service.

I have been writing to mohd. Tanveer (Acm operations) for the status of my refund for the booking i'd 6875440 of my dubai trip which was scheduled on 2nd april but we could not go due to outbreak of covid 19, as airlines has suspended operations,
He has been writing that refund is pending from airlines.

However, i got the confirmation email from air india airlines that the refund is already refunded to travel agent boutique on 24th march.

They are such a big fraud and never expected from travel triangke.

A1 tours who are travel triangle travel agent and ankur jain who manages their operation is big liar..

I called to their customer care but no proper response

If i donot get the response i will file a complaint against them.

Booking id: 7200893 for kerala trip for this month 22nd date, booked when there was no corona outbreak in india

https://twitter.com/TheZ3st/status/[protected]?s=20
#fraudtraveltriangle

It's 48 mails in every mail they came up with new stories to eat up our money we paid as advance to kerala trip, if i'm not wrong they definitely start their new stories here also just keep watching for updates, we need support from consumer complaints to teach lessons to these cheaters.

They are playing games asking noc to eat half of the money we paid, infact noc concept was not there in their cancellation policy at the time of booking, instead of give full refund due to this lockdown they are adding crap like noc to customers to escape from law and mentally harassing from more than two months

Dear sir
Please refund my booking amount. I m calling again and again our company not responding me
Booking id - 7233178

I was going thru couple of existing complaints raised by customer and could see that complaints are marked as resolved without a solution.

I would like to highlight this as an Integrity issue.

Please revisit all your responses

Issue number 1: - with reference to the current covid-19 issue, we wanted to cancel our india to bali tour that was going to happen on 26th apr 2020. Agent was of the opinion that cancellation is from customer side and not from tour organizer side hence they are charging heavy cancellation charges.

Issue number 2:- without reaching out to the hotel in bali, they were charging me with full accommodation amount. But when i contacted hotel in bali, they also confirmed that they are not operational from 1st apr 2020 and i can contact directly with my travel agent for full refund.

Issue number 3:- now in spite of no tour happening, agent is still deducting cancellation charges. And asked me to provide my account details where refund can be credited. This communication was held on 07th apr 2020 that refund will be credited within a month to the account which i provided.

Issue number 4:-out of curiosity, when i tried following up with tt on 01st may 2020, on 04th may 2020 they told me that they have received credit note from package provider that can be used until 30th june 2021.

Issue number 5:- in spite of clearing telling them that i don’t want to now go with them even in future they are holding my money and still pushing me to avail their service in near future.

Details
Travel triangle (Agent)- jasmeet ([protected]) and rahul ([protected])
Journey routers (Pacakge providers) – abhishek and akash ([protected])

Please help me in getting my full refund since inspite of multiple follow ups i am feeling like cheated

Regards,
Anand borkar
[protected]

Without any resolution the case was marked as resolved. Where is the refund of our trip? None of the services were used, how come you can say that it’s resolved?
The team contacted me initially, where they told there is no proof against any o[censored]s. Did you even see what have we used from your services??? None, my trip has become double the amount because of this expense. We were stranded in thailand, none of the services were used and you have taken the entire money for the booking. There are so many loop holes in the entire communication. How do we file a legal case on this matter? I will make sure the rating is down, n as well spread the word among my entire travelled followers.

Travel triangle is asking for cancellation charges.
I booked for maldives.
Due to covid-19, flights and property both gave full refund.
I have mail from airlines as well as property.
Then why is travel triangle is asking for cancellation charge of 13000 including agent as i have also not cancelled the booking. It has been cancelled due to covid-19.
Never trust this websites.
Not at all reliable and customer friendly.
What is my mistake if covid arises.
What u will do of my money asking as cancellation charges.

My trip id. 7142631..
have paid rs.11800 for kerala trip for 18th to 23rd april but
but because of corona virus issue trip was not possible . contacted travel triangle many times but not ready to give refund.
I request you to give full refund amount as no one knows when this issue gonna resolve.
kindly do the needful earliest...
waiting from travel triangle to get response

I had booked trip for kerala from 18th to 23rd april & paid rs.11800...
Because of corona virus issue government has closed everything still they are not ready to give refund. They are saying cancellation charges apply but its not my fault i havent cancelled my trip...
All travel agent has revised their policy including government has also asked to refund but traveltriangle is not ready to refund..
In such crisis like medical emergency situations also they want to earn money.
Kindly refund my money as earliest as possible.

I have dropped mails and reminders to customer care but not even a single time they responded. Feedback link of google doc coming in message is also not working. I want the complete refund of my cancelled trip due to lockdown. Are you guys earning interest on these amounts. Shivangi, travel advisor is not at all responding. Kindly fire her from your company.
My booking id: 7256439

This is regarding my request to cancel my ticket for trip to mauritius. They have said that refund is initiated the refund and i get it as soon as possible. It's almost 30 days now, but the refund is yet not credited. They're giving false information about the refund to be credited. One time they are saying it will take a week, after that saying it will take another 7-8 days. My booking id is 7284250. Please help here.

Since 4 april travel triangle is cheating on me and they cant even share the cancellation details
Its been a month chasing these criminals who have kept my money and earning interest on it

1. Ritika raj
Ritika. [protected]@traveltriangle.com

2. Manisha chopra
Manisha. [protected]@traveltriangle.com

3. Stuti gupta
Stuti. [protected]@traveltriangle.com

4. Kkingsmantravel
[protected]@gmail.com

All these 4 parter in crime as holding my money
My trip has not even started yet and they cant even fetch cancellation detail... I agree there i global pandemics but why i been lied since a month and everytime i have to follow them and then they revert

I used to get 5 calls in a day when they wanted to crack a sale and once the sales pitch is done they forget there customers

I called[protected] and the adviser told me there is no way i can compliant so i have to search my self and i got over here

I dnt know where is this going to end but who so ever gets this compliant just help me
My trust and faith is gone

Bookind id : 7089929
My name achin datyal
I have full email reverts but on place to send u
Plz get back to be on my mobile [protected] or email [protected]@gmail.com

Dear sir
I have call again and again but still not refund my booking amount. This company is fraud company please don't book anyone person booking id -7233178

Dear sir
I have request again and again but still not return my booking amount in travel triangle company not co-operat the customer my booking id - 7233178

I had booked trip to paris and switz with full payment with traveltriangle and memorable hoildays (Noida based) with the full payment of 257000inr.
I had cancelled my trip before 48hrs and memorable holidays told refund will get processed very soon
It has been more than a 45 days and i still not received any refund.
The travel triangle team hardly replies to my email and when they respond they don't give clear picture.
Pooja rani who is account manager at traveltriangle she told me 10 days back that the amount will get credited within 7 days.
But i have not received any single penny and now she is telling me the airlines did not processed my refund. They keep giving me false information and not providing any clear picture.
Booking id 5533150

Trip id is 6783921

Due to pandemic (Corona) issue, all trips are cancelled. I had booked land package from travel triangle (For 10 people) and airlines by my own.

Airlines (Indogo) gave me full refund with convenience fee. However, travel triangle applied cancellation charges.

I paid total rs. 184, 320 for thailand trip. And they refunded only rs. 163, 320.
They deducted rs. 21000 as cancellation charges. This is so ridiculous and not acceptable. I personally didnt want to cancel trip. Thailand and india both cancelled international/local travel. Entire world is going through this situation and you guys are running behind cancellation charges. I didn't bring corona to this world. Please get in touch with china and ask for my cancellation charges and not to me.

I was happy customer of yours, if you really wants to do this to me. I need to further escalate this. And i will have to look for other travel agencies for my future trips.
Please check and refund my cancellation charges as well.

Thanks,
Tushar

This is in regards to the booking that we had initiated using travel triangle and sharing travels pvt ltd - delhi based travel agency. (https://www.sharingtravels.in/about.php)

Total cost of the trip was rs. 128900 of which we have paid rs. 75900. Now due to the covid19 outbreak, the airlines and the resort where the booking was done have cancelled the booking. This was not informed to us by sharing travels pvt ltd (Which should have been the case) instead when i was expressing my worry to travel in such situation along with our 1.5yr old kid, the agent was pushing me to go ahead with the plan and there is no risk involved and didn’t give any importance to my worry. Also, was continuously pressurising me to make the further payment and was harassing me mentally and emotionally to the core. Then i tried to contact the airline and resort authorities that’s when i got to know about the booking cancellations. When i showed these proofs and demanded for the refund of the amount paid they are now saying since i didn’t pay the remaining amount the booking have been cancelled automatically and i am not eligible for any refund.

We were to travel to maldives, the maldives government has temporarily suspended all the on arrival visas on 25th march, effective 27th march. But the sharing travels pvt ltd have given me a false information that the maldives government has taken the decision on 27th march and my booking was cancelled on 25th march.

Right from beginning they have been hiding important updates and providing me wrong information which i feel is a completely unfair practices.

Now when i posted about this behaviour of theirs on social media’s and told them about legal actions they said to go ahead and complain to anyone we want.

Smith from sharing travels pvt ltd told me to get confirmation from the hotel regarding the cancellation and the complete refund. If i get this then he will process my complete refund. I got an email from the hotel confirming that the booking is cancelled without any penalties. But now smith is going back on his words and trying to beat around the bush and coming up with all lame excuses. This is a clear case of deliberate cheating and fraud.

I don’t know how many more people are suffering by paying their hard earned money to this fraud travel agency.

Now the agency has said they will not even reply to any of our emails and we will have to take it up with traveltriangle further. So far traveltriangle has not even replied to any of my emails or communications on various platforms. The travel triangle, through which i got the contact of this sharing travels are also not helping me to sort the issue.

Travel triangle is cheating big time and not refunding the amount. I want my complete refund.

Dear sir,

I have booked trip to dubai with reference details : trip id 6222985 & dubai trip date 06/05/2020 to 11/05/2020. I have paid 17000/-.

Due to pandemic situation entire globe is in a fear. So we have planned not to travel. So we informed to postponed or refund amount paid.
But at this time these travel triangle services saying no refund. Please cancel & go away.

Please do the needful in getting my funds paid.

Thanks & regards
Suresh cv

Date of incident : 14-April-2020
Incident details : I have planned a 6d/5n trip to Port blair-havlock-Neil island (accommodation and local transfer etc as in quote) through TravalTriagle and partner YOUR DREAM JOURNEY (http://www.yourdreamjourney.in/) from 10 April 10, 2020 to April . Due to COVID19 pandemic situation and Prime Minister office advice, I requested travel triangle through mail on Fri, Mar 13, 4:09 PM to cancel my trip. I get response from travel triangle on Sat, Mar 14, 6:28 PM and I quote "As per the cancellation policy, you'll receive the refundable amount in your bank account within 7-9 working days."
In order to understand current unprecedented situation I patiently waited till Mar 27, 2020, 3:06 PM for my refund, then I mailed travel triangle again. They told me that your travel time frame is out side loackdown (24 march-14 April 2020) period so please wait till government next announcement for full refund. I again patiently waited till April 14, 2020 and once lockdown extended till May 3, 2020 I asked them to refund my money. In order to response my mail they replied and I quote "With regards to cancellation or refund, we cannot really give you a accurate date if Month as we are also stranded with no funds. So the refund may take 3 months, 6 months or more we would not able to promise the same. "
This is unethical business practice and consumer forum should look into it. I request you please help me to get full refund as earliest possible.

Booking ID: 7088697

Desired resolution : Immediate refund