Travel Triangle Complaints & Reviews

I booked my holidays in april 2020 with travel agency called "the desiyatri" via traveltriangle and paid 5, 000 inr as a token money. Due to pandemic and lockdown restrictions imposed i had postponed my trip to september and tried to get in touch with agency to modify the trip. As it turns out the agency completely blocked out me - didn't respond to any messages, calls for 2 months. With this frustration i had opted for cancellation with...

I have booked my andman trip in month of march. Where as i payed 37k for same to travel triangle which include land package, airline charges and the conveyance fees. As there are no land package deducted by agency of and man where they booked my hotel. Apart from 12k has been deducted for airlines. So after deducting 13k of cancellation charges which include 12 k for airlines and 1 k for travel triangle cancellation charges as per policy....

Hiee i booked a package of 9 people.
Due to covid same could not be completed.
Travel triangle and dream journey are sending us here and there and not refunding hotel charges.
Also it’s been 2 months to hear same thing.
Initially they said refund will be done as soon as lockdown open and now saying they don’t have money.
Not ever replying now.
Plz help my family members money is also in it...

I had made a booking with traveltriangle in feb. And had requested for cancellation in march. Booking id 7118071.
I was supposed to receive rs.10, 000. It has been 2 months since, but no refund yet.
When questioned, they are saying a payment was made in april. And making false promise of providing me the transaction id.in reality i haven’t received any payment in the past 2months even after so many emails & requests.
I...

This complaint is about the money which is not refunded even after paying the cancellation chargrs in covid-19 senerio. Travel triangle guys making fool to us everyday by saying that we'll process your amount in next 5 days 6 days and its happening from last 2 months need help in this....

I would like to inform you that i had booked trip for kashmir from 12th april to 17th april 2020 and paid an amount of rs. 50298/- to travel triangle and the booking id is 7121991.

Because of covid-19 the government of india was implemented lock down all over india from march 20th 2020. I have requested shri. Saurabh ahuja, accounts manager - sales and operations twice over phone, to refund the amount of rs.50, 298/-.br...

I chose travel triangle as my travelling agent for the andaman and nicobar island trip, dated :19-march-2020. Unfortunately due to pandemic covid-19, the trip was cancelled. Refund process was started on 18-mar-2020. It's now 3 month and i am still struggling to get my refund back. It's the worst company i have come across.

Everytime when i ask for an update, they start playing the game of refund will be processed in 7-10 working...

I booked trip to Thailand for 04 April -09 april, but due to COVID-19 crisis i had to cancel this.
on March 05 2020 they said refund will e processed with in 2 weeks but its more than 2 months now.
Every time i call customer care response is useless, they ask me to call the person who booked the tickets and all....

Ref: booking i'd: 7358783 dt. 12/05/20
Sub : refund of cancellation amount.
Sir, my cancellation letter has been submitted on 18/03/20. After that so many reminders sent to travel triangle for trip cancellation due to codid-19. Now, travellers are not interested to refund my amount & asking for balance trip amount.

Hope, crores of rupees cheated by travel triangle from customers.
Hence, please refund...

We have booked trip for maldives which was scheduled to start on 4th of may 2020. Due to covid-19 issue we requested for trip modification. Travel triangle team confirmed to us that credit note worth of full trip amount will be released to us. There was no credit note provided to us till now despite of requesting this on 17th of march itself. Now, whenever i try to reach any of tt representative they are ignoring our calls and just saying...

I have been writing to mohd. Tanveer (Acm operations) for the status of my refund for the booking i'd 6875440 of my dubai trip which was scheduled on 2nd april but we could not go due to outbreak of covid 19, as airlines has suspended operations,
He has been writing that refund is pending from airlines.

However, i got the confirmation email from air india airlines that the refund is already refunded to travel agent...

Booking id: 7200893 for kerala trip for this month 22nd date, booked when there was no corona outbreak in india

https://twitter.com/TheZ3st/status/[protected]?s=20
#fraudtraveltriangle

It's 48 mails in every mail they came up with new stories to eat up our money we paid as advance to kerala trip, if i'm not wrong they definitely start their new stories here also just keep watching for updates,...

Hello Team,

I had booked a Thailand package from travel triangle from Journey Routers agent on 13th Jan 2020. I paid 2 instalments of Rs. 69, 400 till 27 Feb 2020. Before paying 3rd and last instalment as corona virus was spreading in Thailand as a precautionary measures i decided to cancel my trip even the agent said that he will charge 20% amount as cancellation charge.

I went ahead and cancelled my package...

Dear sir
Please refund my booking amount. I m calling again and again our company not responding me
Booking id - 7233178...

I was going thru couple of existing complaints raised by customer and could see that complaints are marked as resolved without a solution.

I would like to highlight this as an Integrity issue.

Please revisit all your responses...

Issue number 1: - with reference to the current covid-19 issue, we wanted to cancel our india to bali tour that was going to happen on 26th apr 2020. Agent was of the opinion that cancellation is from customer side and not from tour organizer side hence they are charging heavy cancellation charges.

Issue number 2:- without reaching out to the hotel in bali, they were charging me with full accommodation amount. But when i contacted...

Without any resolution the case was marked as resolved. Where is the refund of our trip? None of the services were used, how come you can say that it’s resolved?
The team contacted me initially, where they told there is no proof against any o[censored]s. Did you even see what have we used from your services??? None, my trip has become double the amount because of this expense. We were stranded in thailand, none of the services were used...

Travel triangle is asking for cancellation charges.
I booked for maldives.
Due to covid-19, flights and property both gave full refund.
I have mail from airlines as well as property.
Then why is travel triangle is asking for cancellation charge of 13000 including agent as i have also not cancelled the booking. It has been cancelled due to covid-19.
Never trust this websites.
Not at all reliable and...

My trip id. 7142631..
have paid rs.11800 for kerala trip for 18th to 23rd april but
but because of corona virus issue trip was not possible . contacted travel triangle many times but not ready to give refund.
I request you to give full refund amount as no one knows when this issue gonna resolve.
kindly do the needful earliest...
waiting from travel triangle to get response...

I had booked trip for kerala from 18th to 23rd april & paid rs.11800...
Because of corona virus issue government has closed everything still they are not ready to give refund. They are saying cancellation charges apply but its not my fault i havent cancelled my trip...
All travel agent has revised their policy including government has also asked to refund but traveltriangle is not ready to refund..
In such crisis like...