Claimed

Travelchacha.com Complaints & Reviews

3.3
Last updated Apr 20, 2017
Complaints 54
Resolved
35
Unresolved
19
Quick Links
Statistics
Share
Contacts

File a complaint to Travelchacha.com

Having problems with Travelchacha.com?

File a complaint and get it resolved by Travelchacha.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Travelchacha.com
Customer Service Contacts

Travelchacha.com Phone Numbers

Phone
+91 99 9930 3030
1
0
+91 11 4508 0808
0
0

Travelchacha.com Website

Travelchacha.com Head Office Address

306, Namdhari Building, D.B.Gupta Road, Karol Bagh
New Delhi
New Delhi District
Delhi
India
110005

Travelchacha.com reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
priyasharan
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received e-ticket yet

Sir,i have not recieved my e ticket from travelchacha.com.Amount has already been debited from my account.They has not issued PNR number yet...
booking refs: AMZTNW...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
seema_goyal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Travelchacha.com is not a fraud company

Address:Delhi

Travelchacha.com is not a fraud company


I have also booked a ticket from them for travel on 20th August 2010 by indigo airlines. In the initial stage i am also facing problem for getting e-tickets & i thought that i have invested my money in a wrong company.

But within 1 or 2 days i have got my e-ticket with all essential details.

I think that their might be some technical problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ashoke75
from Mumbai, Maharashtra
Report
Copy

FRAUD CO

Address:North 24 Parganas, West Bengal

Booking ref No- AMTBUI & AMTDET dt[protected]
Its a travel portal on the internet whcih offers cheap airline tickets through online booking.I had booked 8 nos of tickets through this site on 27th July 2010 .The amount for the same was debited through my credit card as it was an online booking.I was given the booking ref but not the PNR no.I had called up at the co's customar care no in Delhi to know my PNR.They told us that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ramrahim
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Travel ChaCha Fraud Travel Portal

Address:Central Delhi, Delhi

I booked a ticket on travelchacha.com web portal for travel on 30th August 2010 on Indigo airlines for me. Travelchacha deducted the full amount from my bank's a/c for the bookings but failed to send me any PNR number. I waited till 23rd Aug and then started sending them a mail about the PNR number.

Till today I’ve not got the PNR number of the flight. I tried checking the status of the bookings from IndiGo directly...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
D
Debojyoti Kar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud-(ticket not given after payment)

I booked a ticket from Pune to Kolkata for 9th Oct 2010 via Travelchacha.com on 1st August 2010. However, when the payment was completed, I didn't receive any confirmation or ticket even though the transaction was charged. After following up relentlessly, I received one email from flights.[protected]@gmail.com on 13th of august, informing my ticked is booked and they would dispatch it shortly. Till date I have not received a single...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
R
raju9830982822
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debiting Amount for ticket but not issued

Address:Howrah, West Bengal

Sir,
I booked one ticket from Calcutta to Nagpur (20.08.10) and return ticket for that Nagpur to Kolkata(23.08.10) from www.travelchacha.com.They debit 5880.00 from my credit card but not issued or booked any ticket in indigo airlines.

My transaction details is given below:

Transaction Acknowledgment
Payment Id : TCP[protected]
Transaction Date : 13-Aug-2010 15:41:17
Email...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saumitra13
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud with agents and customer

Address:Gujarat

I am doing business of Tours and Travels, recently I some Travelchacha tele executive Ms. Bipasha contacts me and convince to be a franchisee of Travelchacha.com online booking.She describe many attractive offers for Travel Agents, then I am agree to be a franchisee of TravelChaCha and as per communication I deposited Rs.1,00,000/- on 1st July 2010 in their account,after that till today only three times I am able to book tickets,all the times...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
M
msganesh83
from Siwan, Bihar
Report
Copy

no refund against cancellation

Address:New Delhi, Delhi

I CANCELLED A TICKET MORE THEN 45 DAYS AGO AGAINST MY REF. NO. AJRVQZ FOR FOUR PASSENGERS AMOUNTING RS.10000 HAS NOT BEEN REFUNDED.IT IS MORE THEN 20 TIMES I AM CALLING THEM & THEY ARE GIVING ONLY DATES OR NOT PICKING UP THE PHONE.SO U PLEASE HELP ME TO GET MY REFUND AS SOON AS POSSIBLE.MY NAME IS MANISH DHANUKA.ME EMAIL.ID.IS [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kashifkhan_10
from Mumbai, Maharashtra
Report
Copy

fake flight booking

Hi ,
I booked a flight from travel chacha bound to delhi from Bangalore on 8th of september,2010 they deducted the amount (booking was online) but they never sent the PNR or the flight ticket at all.I called them some 32 times all in all,but they always gave me an assurance that it will be send to me soon,but that never happened.The booking was worth Rs3195 and I feel I have lost the money....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Bangalore, Karnataka

Hi,

I have booked a flight ticket as below date and amout was also deducted by "TRAVEL CHACHA"
Booking Details
Booking Ref No. : AMFUWG
Description : IDRBLR
Amount : Rs. 2952

20/07/2010 74332740202020172659707 TRAVEL CHACHA Rs. 2,952.00(DR)

As per the TRAVEL CHACHA customer care mail

*********************************************
Dear...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
N
Nirmalnkl
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Care Worst Response

Address:Pune, Maharashtra

Hi My name is Nirmal Kumar,

I had booked my ticket from travelchacha from pune to bangalore on 18th Augast,
Everything was successful till the payment deduction. Once the payement was deducted from my HDFC Account, i din receive the confirmation details, it jus said it'l be updated within 15mins,
i called up customer care numb and the lady said it'l be updated within 30mins as their server is down. i...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
M
Manish Joshi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in providing tickets

Hi All,

I have booked a Air ticket with this company in morning. They told I shall get the ticket in 15 minutes. But till 1 PM neither I have the tickets nor they are providing me the status.

I spoke to "Ayushi". First she said there is technical snag, then she said I will get in 1/2 hr and then in 10 minutes. And finally she said she will either call or provide updates within 1 PM today. She didnt...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pradeep
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in refunding money of cancelled flight tickets

I had booked through travel chacha on 21 february 2009 for 4 adults from BOM to COK on 8th april 2009 and another ticket for same from COK to BOM on 16th april 2009, which i had to cancel on 4th april 2009 and got 2 mails from you assuring the refund of Rs.10944/- and Rs.10912/- confirming the cancellation. and was asked for a time delay of 25-25 working days !! for the processing of the refunds back to my account.

I had called...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Vikas Gupta
from Rampur, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of payment

Booked a trip to Singapore/Malaysia through travelchacha.com in the month of Jan 09. Original passports were sent to travel agenct for VISA & other formalities. Accordinly, as agreed Rs 97, 700/- were paid to travelchaha in advance to arrange for the tour.

Travelchacha sent VISA/Passports back to us through Blue Dart courier after completing formalities. But, we could not undertake our tour as VISA/Passports sent by travelchacha...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy