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TTK Prestige Complaints & Reviews

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Last updated Feb 19, 2024
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TTK Prestige Head Office Address

38, Sipcot Industrial Complex
Hosur
Krishnagiri District
Tamil Nadu
India
635126

TTK Prestige reviews & complaints page 8

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P
Purbita1965
Feb 13, 2022
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Three burner L. P. G. stove

Address:Plot no 38,SIPCOT Industrial complex, Hosur - 635126

I purchased a three burner L.P.G. stove on 12.02.2021 from Pathak Trading, P-20, Radha bazar street, Kolkata -700001, shop no. 4.
From the very first one gas control knob was defective. The service man came and repaired that. Again after one month, another knob becomes defective. On February 05, 2022, I lodged complain and again on 10.02.2022 in Prestige customer care but no service provider has contacted me or turned up yet. In the...
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N
Naina8663
from Jaipur, Rajasthan
Feb 12, 2022
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Paid no heed to consumer complaints

There is a problem of gas leak in the gas stove. We bought this one month back and it is still under the warranty. I have made several complaints with the customer care however, they have not given us the solution. They sent a highly unqualified untrained person who has in return Worsened the situation for us. Since, then they have stopped responding only. Given the dangerous consequences of the issue, I want to file a complaint against them...
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M
Mamta Nishad
Feb 11, 2022
Feb 11, 2022
This thread was updated on Feb 11, 2022
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No solution provided for faulty product

I purchased Prestige Edge Gas Table PEBS 03 from Amazon on 02/01/22. We found one burner was faulty. We were not able to return it on Amazon within limited return time due to some reason. So, we filed complaint on 14/02/22 through Prestige TTK helpline number[protected]. They gave me a Customer Service No[protected] and Service Engineer No [protected]. After few days Technician came and saw the problem took video of faulty burner and photo...
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S
Senthilkumarman
from Kannamangalam, Tamil Nadu
Feb 8, 2022
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Flask service not completed above 10 months

Address:317,Govindarajapuram, Kongarampattu Village

Service no.CHEN61832953 my flask was repaired and serviced in vellore service centre above 10 months ago. But it was not completed and returned. Many times conducted service centre Chennai but not respond. Very worst sevice thank you your service...
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V
Vrush45
Feb 1, 2022
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Glass top shattered without my mistake.

The glass top of the gas stove completely shattered while cooking. No water or anything was used on it. It's only 15 months old stove, of which 9 months it was switched off since we were on a vacation. When the glass shattered it hurt my hands etc. I demand full refund from the company...
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H
Harish Khetwani
Jan 31, 2022
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Roti Maker Handle Broken

Address:617 sadhu vaswani nagar behind Sindhi colony indore

I bought the roti maker yesterday, and the roti maker's handle was broken...
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J
Jayaraman Janarthanan
Jan 31, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
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Induction stove / complaint not attended.

Address:TTK Prestige

My prestige induction stove was not working and complaint no. Chen2518722 / tkt no. 81593 was booked on 8th january 2022. While booking i was told that within two to three days their service man will attend.
But till today 31st january 2022 nobody attended or contacted. Many times they were contacted over phone and mails but my time only was wasted and they don't bother. Though i am in avadi, chennai, their nearest service centre...
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M
manojchouan09
from Chennai, Tamil Nadu
Jan 21, 2022
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Defective piece given replacement approved but not received yet after 50 days

Address:Kumaran Enterprises, taana street, chennai 600007

I have given Prestige Popular model Stainless Steel cooker under warranty for service at their authorized service centre on 29.11.21 as the bottom induction plate came out. The complaint registration no. is CHEN62377667. I was assured of a fresh replacement by them. But even after around 2 months neither they provided any replacement nor they are attending my calls....
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Address:bangalore

Complaint numbers: BANG2507923, BANG2505244

Prestige supreme Mixer small jar not functioning with in very few months, raised compliant and technician visited home, his behaviour is rude and not communicating clearly. He mentioned that the parts inside is not the prestige's one and it is not genuine. Product bought directly from authorised prestige showroom. Not sure technician is helpless or is it true that company is selling...
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S
selvamani_tn
from Karaikkudi, Tamil Nadu
Jan 7, 2022
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Prestige Smart Kitchen Gas stove fired at Knob. Not safety to use

I have purchased 3 burner silver gas stove on sep 2020, we having warranty until sep 2022. I am not satisfied after buying it due to the metal quality not good when compared to my old gas stove and also when burner flame ON spill tray color changed due to heat in the first time itself because of it is too close to burner and the middle burner not having convenient space to use. Design not perfect, after informing this to the shop owner and...
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M
Manisha1228
from Hyderabad, Telangana
Jan 4, 2022
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Sold me a faulty roti maker and not returning/exchanging product

Address:Hyderabad

I bought PRESTIGE ROTIMAKER from PRESTIGE SHOWROOM MALAKPET on Dec 25, 2021 and called for a demo. Demo assistant visited my place on Jan 1st 2022 and he was unable to make proper roti’s and he raised a complaint to customer service regarding the faulty product. I raised a complaint too and I was told to visit SERVICE CENTRE in CHAITANYAPURI to return/exchange the product by the customer service. I even called the MALAKPET SHOWROOM where...
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V
Viji@1969
Dec 25, 2021
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Product not received

I ordered magic mop on 22nd Dec . My order number is 198754. delivery within 24 hrs. But till now I didn't receive the product. Why delay?when I will get my product?...
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S
Sunil Valson
from BENGALURU, Karnataka
Dec 23, 2021
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Prestige Svachh Gas Stove GTSV-03

Address:Ashwini Homes, Flat 107,1ST FLR VARANASI RD JK HALLI, KR Puram PO, Bangalore 560036, Karnataka

Hi, I purchased the Prestige Svachh Gas Stove GTSV-03 on 14th Nov 2021, After installing we found that one of the burners when it is simmed it gets turned off, which is dangerous. Called the customer care and service person came without spare part, he took photo of my warranty card and went off and has not turned up till now. I called three to four time to customer care but only assurances I'm getting and no service. Request to look into...
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H
Harshitg11
from Noida, Uttar Pradesh
Dec 18, 2021
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Faulty product, no service for replacement and CCE not taking complain

I had purchased "TKK PRESTIGE ELECTRIC KETTEL PKSS1.0" from CSD store URC-SAF kanpur on 26Feb 2021.
As we plugged in and start to boil the water within 30-40 sec the bottom plastic part start flaming and melting.
We try try to place online complain on portal also to CC number, "they said that its small size product we can not lodge/file complain for this. and you have to visit the nearest service center address."
The...
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C
chikkoo1967
from Narnaul, Haryana
Dec 14, 2021
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Air fryer

Address:Anil Kaushik Chairman Eureka Public school Narnaul Haryana

Dear Customer, Your complaint no is HARY2050038. For assistance, please call our helpline[protected] or[protected]. TTK Prestige Ltd.
This message was received on 4th June this year. But none turned up till this date. Useless company and useless product. The product didn't work even for a minute....
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Hi Sir/Mam,
I recently brought prestige OTG for my home and I am not satisfied with the product functioning. I raised a complaint on November 25th and the customer service person told within 48 hours a technical person will reach. There was no response by any technical person and I again called the customer service to book a complaint again. They never took it as a serious concern. Then I reached out to Sathya Agency where I brought...
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Y
Yokesh J
Dec 12, 2021
Mar 15, 2022
This thread was updated on Mar 15, 2022
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Poor customer service

I recently brought prestige OTG for my home and I am not satisfied with the product functioning. I raised a complaint on November 25th and the customer service person told within 48 hours a technical person will reach. There was no response by any technical person and I again called the customer service to book a complaint again. They never took it as a serious concern. Then I reached out to Sathya Agency where I brought the product and shared...
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Deepanjally Arwari
Dec 12, 2021
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Complaint regarding fault in Prestige Omega Deluxe Granite Pan

I bought a Prestige Omega Deluxe Granite Pan on 15/10/2021 and while using 1st time only, the food which we cook on this pan taste so bitter(BAD) so we again tried 2-3 times but the result was same, the food taste the same way as it taste before(bitter).So we connected with customer care (Banglore) they helped us by giving nearest ''Prestige authorized service center''(DADAR).After reaching there they heard our complaint and they contacted...
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A
ami_Bangla
from Mumbai, Maharashtra
Dec 10, 2021
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Complaints regarding misleading warranty policy

I bought a Prestige omega granite cookware on 28/11/2021 and while usingnit for second time on 03/12/2021 I used the lid to cover pan and took it off after 5 mins kept lid aside and after a while the glass lid just automatically shattered! I was shocked as nevere have I heard glass shattering I was shocked! I contacted the customer customer care and they gave me a location and I went there as they prepared my Job card and told me they'll...
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Address:Pondy Bazzar, T-Nagar, Chennai, Tamilnadu

I bought Svach Deluxe Alpha 8L Pressure cooker from prestige show room. The induction base plate split open from the cooker body on the second day o[censored]se and detached completely on 3rd day.

I gave the product for warranty service at Prestige Service centre, T-nagar, Chennai on 30-October-2021. Complaint ref No. CHEN62296091

Later on Nov-06 I got sms on service completion, But they keep postponing to deliver...
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