TVS Motor Company Complaints & Reviews

Phone/mobile number: [protected]
Service centre name:
E-mail id: [protected]@gmail.com
Chassis number: md634ke67g2g53865
Vehicle registration number: dl3sdj4099

Dear sir /madam
I would like to inform you that i have purchase a new bike from ahinsha automobiles, 10 adchini aurobindo marg, new delhi on 09 august, 2016 by cash. I am getting some sound from engine while driving. Today i went for my service where i have inform this clearly but have not got any solution.

So please do the needful

Thanks & regards
Amar kumar sharma

Recently my less than 2 year old(purcahse April 2015)jupiter start function completely stopped(both kick and self)
it has to be towed to the service center. It was identified that Self cutout and RRB became defunct and needed replacement.

service center charged me for both parts and labor charges 300/ which total to Rs 1017/-

I am wodnering for what I purcahsed the extended warranty and still the 2 year warranty is in place.

I want TVS to look into this and help me getting refund

I didn't understood what is handling charges while purchasing a bike in rangaraya tvs showrooms in khammam, telangana.
Can u please describe about handling charges, and why they are collecting, they are not providing invoice while collecting bike. They are collecting more hidden charges.
I expecting detailed explanation from u on my complaint or else i'll go for consumer forum.
Thank you.

Free Extra fitting and helmet.but sales executive only given extra fitting and he says pay helmet amount

Today when I went to sidartha TVS service center pratapgarh u.p. for 3rd service of my bike no. UP 72 AP 3876 TVS Sports, they denied me to servicing it. They are saying that its compulsory that you have to change your engine oil on every service then only they will service it otherwise we will not do it.
I just want to ask you that where you that where it is written in your company service manual.

Sir two months ago I have perched jupiter ZX from Jagdalpur Jain TVS Show room yet I did not get a single paper related vehicle except service book even they did not give money receipt what kind of show room is this and how much I have to wait for the proper RC book, insurance policy and payment receipt. I hope your authority may take proper action in this matter to provide related documents before march ending.
Thanking you

Shanker Dutta

It has been 2 months since i got my scooty pep + serviced at oceanic tvs drive - in - road branch, ahmedabad in which there were couple of issues like the body was not fitted properly and fuel meter was not working. Even though i mentioned the issue while giving my vehicle for service, the issue was not solved. At the time of pickup, they gave a lame excuse that we were not told even though the issues were written on their service card. Then mr. Darshan dave started giving an excuse that parts are not available and we will get it in next 15 days. After following up on 15th day he told me i forgot which part i need to get from, so please send pics of the damage. After sending pics, he just keeps telling the part will be available in next 15 days. It has been 2 months like this and he is not picking up the phone any more. After giving a bad feedback on a feedback call from tvs, the oceanic branch keeps calling and says please improve the rating, we will fix the issue. Then they get the rating improved automatically without even consulting the customer if his issue is resolved or not. I am very dissatisfied by this kind of service and please do not ever by any products or get your vehicles serviced from them.

Hi,

It has been almost more than 3 months since i bought the Apache RTR 200 4v, i have been facing few problems like braking sound, engine parts sound and the most worst part is the battery problem (i am totally fed of with this).

Few days back i had issue with the bike battery where the bike was not able to start. I had to go to local bike shop and start with other battery. When i approached to the showroom they told that there is no problem with the battery and they have recharged the battery for the full day and put it in the bike.
But again yesterday the same problem has come up where i was not able to start it. If there is no problem in the battery, then how come the problem came again? I am very disappointed with this service and didn't expected such type of outcome of it.
I don't know how TVS is dealing with such type of issues with customers.

I have bought it from Marathahalli TVS showroom (Trijal motors), but today i am going to the kalyana nagar showroom since i am staying nearby.

Thanks,
Sridhar
[protected]

Dear sir. My name is gouranga mohan ghosh.
I have one tvs 100xl motorbike purchase last 11 months ago.
Shakshi automobile at chandankiyari bokaro. Jharkhand.
But no provide till date tax token and rc book. Registration book.
I have several time knocking to this tvs showroom but not responding so please arrange my new registration book and new tax token book.
Regards
Gouranga mohon ghosh
[protected]

I wished to buy tvs wego scotter BS-IV 2017-model, so I went to Goodwill Automotive showroom. I decided to buy it & I asked for a quotation, which the given and told about the accessories and it is not mandatory. If you need you can pay the price and get it.
while booking they charged extra rs.700/= for bs-4 registration and charged 2% for credit card payment for the cost of the vehicle Rs.66482/=. and other charges like number plates, cwi ewp amc tax rs.304.35 + service tax 42.61 + 1.52 + 1.52.
finally, I saw that the floor mat is missing in the vehicle. When I asked they showed me the mat which is already comes with vehicle(for example:- cost of a shirt rs.1500/= and buttons are accessories which you have to buy to fit in it). I told them this mat is fixed with the vehicle itself, which they argued that is mandatory. If it is mandatory then the cost of the Accessories would have been added in the vehicle price itself. i told them to remove the accessories which is not mandatory. they didn't and told it is in-built, we can't remove.

My bike registration date is[protected] and issue date is[protected]. This bike i purchased at bhopla city state madhyapradesh. My problem is that till date i have not get noc. So this is my humble req.To you plz sent me a noc. All pendings i already paid. My bike no. Is mp-04-nr-2111.
So pl do something becsuse without noc i dont shift my bike to another state.

Contact no. [protected]

Tvs apache RTR 160 dual disc my bike timing chane problem and new bike 07/03/2017 please click my problem

I purchased TVS Apache motorcycle on 27/12/2016. Two days later I found oil leakage problem, on further checking of bike few more defects were found and it seems that the bike was refurbished and sold to us. The bike has been serviced several times in workshop but issue remains unsolved. Calls have been made to agency in Bangolore(Raghu), Chennai (Anurag), Delhi(Abhishek and Sanchit). Right now the bike is at DYNAMIC TVS, A-15, Rajapuri, Main Palam Najafgarh Rd. Opp. Sector-5, Dwarka, New Delhi-59. It has been almost three months for which the bike is in workshop. Since I am in mostly field work and travel a lot through bike. I have even paid my installment on time. I am really frustrated and I want either a new bike or this bike should be serviced as soon as possible.

Vehicle No- DL11SQ2014
Chasis No - MD634KE49G2D09310
Model - TVS Apache

Name - Basudeo Singh
Mob - [protected]
email - [protected]@gmail.com

Dear Sir,
on 09th march 2017 i give my bike for service at rajpur road, dehradun, uttrakhand center and they give me service slip for deliver my bike on 11th march 2017 but they not give my bike on time. even when i go showroom they even not start repair my bike.. why this kind of service at dehradun center. my bike need repair engine and other parts total estimate is 14, 800 INR.

as per service bike deliver date is 11th march 2017 please do needfull or i have to complain this issue to consumer court.

Dear sir
This email i am writing to express my dissatisfaction and to clarify my doubts on the sailing policies tvs scooters and moter bikes.
I am working in the armed forces and recently i want to purchase a scooter. For this i have gone through
The survey and then i planned to buy the jupiter scooter of tvs because i got the good reviews about the same.
I went to tvs show room and asked for the csd quotation of the jupiter. He did the same as i have asked to him and he gave the quotation to me. But on the back side of the quotation he had written all the other charges which he claims mandatory items or things and customer have to pay for all. He added "this has been made mandatory by the company". When i asked for some negotiation on some items then he made the remark that "how the owner will earn and they are in lose of selling the vehicle to armed person". From this it seems that they are not at all interested of selling the vehicle to defense person.
Sir, if this is true then why you are registered in our list. Who stops you to opt out from this facility which you are providing to us just on the paper only.
Below i am writing all those things which he have mentioned in the quotation. I am also attaching the image the quotation.

Quotation amt.=42559
Rto charges=4742
N. P.=450
Lfr=641
Ins=1914
Pdi+dealer margin=1350
​accessories=2950
E. W=640
When i compare the things to honda activa they made clear deal. Other than the quotation amount and rto charges, all things are optional. Even the insurance amount have good difference there and can be done by customer also with some terms and conditions.
Please let me know is there any such policy of the company exist according to which the dealer is selling above. I have tried to get this answer from the area sell manager mr. Vaibhav and i called him four to five times in three days. But the way he responded doesn't seems me his interest in this matter.
If the things above are true then i am sorry to say that i can't purchase your vehicle neither i recommend to anyone to go with tvs.
I look forward to hearing from you early.

Thanking you

Surendra gusain
[protected]
Dehradun

Dear Sir,
I purchased a TVS Starcity + bike DL9S BH 2194 from Dynamic Motors Pvt Ltd, Mahavir Enclave, Delhi on 19 Feb 17 in a very good condition. On 09 Mar 17, I completed a run of 670 kms and decided to undergo the first service. I went to Rajpoot Motors, Jahangirpuri, New Delhi as it is near to my office for the service in morning on 09 Mar 17. In the evening, I went to take the delivery of the vehicle where i had paid Rs. 510/- for the service. Rajpoot Motors charged Rs. 291/- from their authorised service centre billing and Rs. 220/- on an invoice of LS Entrepreneur for oil supplement @ Rs. 155/- and special injector klener @ Rs. 65/- as mandatory requirement during service. I wondered if it is so mandatory, why billing has not been made on TVS service invoice itself. The main problem is when i took the delivery and drove the vehicle to my residence 25 kms away from the workshop, i noticed a lot of vibration, sound after the service. Somehow, i managed to reach home. The next morning on 10 Mar 17, i again went to the workshop in jahangirpuri for defect rectification. The mechanic Jeetu test drived the vehicle for approx one meter and noticed that the nuts are loose. He ordered the labour to tighten the nuts and confrmed me that everything will be alright. After 10 minutes, the vehicle was out of workshop, Jeetu again test drived and assured me by force that now the vehicle has not sound. Again, when i drove the vehicle 25 kms to my residence, i noticed the same noise, vibration, sound which was not there before service. I do not know what to do. I am feeling cheated. These thinks only tarnish the brand image of TVS. I really want that the matter be looked into by the senior management and action to be taken against such dealers who are spoiling the image of TVS. I trusted TVS for the second time against the established brand Hero, Bajaj where everyone was asking me to prefer them over TVS.
Thanks,
Rahul Gupta
C 102, IDSA
No 1 Development Enclave,
Rao Tula Ram Marg
Delhi Cantt - 110010
[protected]

Their was a problem in vehicle since 4 months of vehicle purchased. I have told to Service centre during regular Servicing period, they did some temperory solution to that. After Few months same problem percised and again told to service centre, they again made some temperoray solutions.

After that i again told service centre person after a year, he replied after 1 year problem may percist. I told ok what to do do know, service centre man replied their is problem in " V Belt" you have to change that for which you have to pay. I payed for that and get it changed at your service centre.

Then also within 2 Months same sound is coming from the vehicle at the back side of vehicle. I am fed up with Ashwini service centres (Speed wheels TVS) service. I need solution for the same for which i am not going to pay for that.

I experienced a worst service from Trijal Tvs whitefield. I left my Tvs wego for 5th service in Trijal Tvs whitefield located at Prashanth layout extension. After servicing they forgot to connect the battery properly. After week end I took it to the service centre. They told me they changed the battery because old battery is in no more use. I asked for warranty card for the battery. They told no need of warranty card. Date will be there in the battery itself. So i believed them and i left. After 5 months I went for service with self start problem. After two days again problem arised in self start. Now they are telling without warranty card they can't change. There is no record for the change of battery is with them . I don't know whether full service includes battery check up and also basic check Ups or only water wash. It's a mistake that I didn' t insist for battery warranty card.

Hi There,

I have purchased a tvs apache rtr 160 on 17th of November 2016 from GK TVS, Laxmi Nagar, Delhi

This e-mail is regarding service center complaint of GK TVS, Patparganj, Delhi, after bike’s first service I was riding bike and found out that a screw has been missing which holds gear shift mechanism. I went to service center and the behavior of those guys was very bad, they want’ed me to go to place...

Rtr 200 4v 60 days old bike 3200km over iska back tyre ka mudgurd and silencer gurd damage huwa hey deler ship ne response neyi deraha hey 2 parts muje chaiye pls help me