TVS Motor Company Complaints & Reviews

This is to inform you that the Tvs wego was worbling right from the firstday of purchase.the sevice personel are doing trial and error method.till today the scooter is wobbling.and to make matters worse the rear tye is geeting worn of on the right hand side.TVS
Wego Bearing Registration No GA-08/Q-3727.Engine no- OG4KC1433349 AND Chassis
No- MD626AG42C1K56959

Hi i brought a TVS STAR CITY 2 years back, after 7 months due to some issues the ignition coil for self start has breakdown, i couldnt get it fixed in the service center, the people in the service center are saying company didnt released the above said coil. After a hectic problem some mechanic repaired it and made it to work, but he mentioned you need to replace the coil with new one. But i didnt got that coil till now, i have searched in all the service centers in Hyderabad, but no use. Due to that coil fault till now i am not able to ride it properly. TVS company released the vehicle and didnt released its part. Each and every time i am facing with the coil, no one in the service center are feeling responsible for that. i have spent all about 20, 000/- till date to rectify it but no use. Please suggest me what to do. Please do the need full asap.

I purchased TVS star City 110ES from shelar automobiles Pune on 4th oct 2011. From the day I purchased the bike there were problems related to suspension. In the span of 6 months the parts of front suspension had to be replaced. There was problem of braking from the day 1 i purchased. They replaced the brake liners and said the issue is resolved but after 2 months again the same issue happened. Immediately there was oil leakage from head assembly. I paid 1500/- for the same but the problem is not yet resolved. I am trying to follow up but there is no response form TVS motors.The reason they specify is that i fill the petrol on Indian Oil Pump and that has caused the leakage. There are lacs of people who fill from indian oil so is there problem in Indian oil or in the bike. Now the syuspensions both front and rear has gone in such a dire state that there is no spring action remained in the suspensions. I have urged TVS to either resolve my problems or take back the vehicle and repay me the amount. I asked them for all the quality reports from shop floor where testing has been done but they are unable are produce those. I doubt whether they are checked thoroughly or not? Request you to please help me in getting justice.

As i purchased a new wego from shanti motors (himayathnagar) on november 1 2013 from 3rd day onwards it started giving problems like Bike getting pulled off to left side, automatically while driving, Total vibration and its headlights are not working, getting started after a long time with self start, the vehicle is getting automatically off while driving as it is too risky for us because as it gets off in the middle of the road there's a possibility of accident or collision from backside causing heavy loss for us and the one who comes from backside... many times i have approached the dealer he fixes the problem but it starts again from the very next day of fixing the problem i want my money back (62, 000)

Sir myself Mr. Subhash Kumar Majumdar from Raigarh (C.Garh), Sir i have purchased a scooter, model TVS JUPITER on dated 21/01/2014 from authorized dealer M/s. APARAJITA TVS at Raigarh. Sir from the date of purchase i.e. 21/01/2014 front panel of scooter is not fit with his another part of attachment so big gap is shown on the body. Sir not only the gap is matter for me actually due to not perfect fit with another attachment this is creating noise at the time of ridding (i thing noise cause is for vibration when vehicle run). Sir i have visit at service center today on dated 24/01/2014, the 3 different authorized service engineer are unable to resolve this problems & they spent more then 5 Hrs. to solve this problems. Sir finally they admit this panel is defective. Sir after the confirmation from Service engineer i have visit with manager of the Authorized Dealer & i request to him for change my vehicle, sir actually vehicle is brand new & it is run only 42 kilometer in 3 days but manager said me that once vehicle is sold we will not replace this. Sir i under stand which type of problems are made on replacement of vehicle, but sir what can i do now. Sir i have rights to put my words before the authority. Sir why i go with adjustment when i pay full amount as per the demand of sales manager. Sir all the Service engineers has opened the panel more then 10 time during the 6 hrs. time period with out proper care of vehicle, much of place on the panel are scratches, due to many time open & some clamp are damage. Sir i fell i am helpless so please lodge my complain & give me positive feedback. sir i want to know one thing that when all the product are ready for before the sale one or more then one quality controller have checked the product. Sir i want to know which type of duty or service provide by TVS company, if it is defective then it how can be out from market. TVS company are cheated with their customer. Sir this is my rights to know. Thanking you your's trully SUBHASH KUMAR MAJUMDAR RAIGARH, Mob. No. [protected]

I had purchased TVS wego from Kanak Automobiles, Panvel, Dist Raigad, Maharashtra on July-2013. Till Dec'2013 there was no problem. Recently it was happened that accelerator cable suddenly got free and vehicle was going on continuously. By luck I was traying to start when vehicle was on main stand so I could able to switch off the vehicle by pressing key immediately otherwise you could imagine what would be the situation if accelerator cable got trouble when the vehicle is running on road. There will be big accident for our precious life.

I wanted know that with the new vehicle how such accelerator cable getting problems. The run of vehicle just completed 1000 kms. I have shown this problem to authorised service centre at Belapur Navi Mumbai (Mob No.[protected] shivkumar) he says there is no problem. But i want to brought to the notice that there may be manufacture defects.

Kindly inform me what action will be taken by you for the above serious problem to newly purchased vehicle to avoid any serious happenings please.

I expect that TVS company is very reputed company and will definitely respect the genuine complaints.

Regards,

R D Gholap
B-205 Balaji CHS
Plot No.28, sector 42,
Nerul (Seawoods)
Navi Mumbai
Maharashtra
Mob [protected]
email - [protected]@gmail.com

Dear Sir/ Madam
This is to bring to your notice that I had bought a new Scooty pep+ from Pahal TVS delear situated, Bank Street, Plot No 5, Zone-II, Maharana Pratap Nagar, Bhopal, Madhya Pradesh 462011, Phone[protected] on 3rd December 2013. After 1 month of delivery dealer did not send my papers for registration of vehicle till the date of writing this mail even they did not issued insurance policy of the same. the behavior of employees are not good.
this position is not with me alone, so many people raised complaint regarding poor service of this dealer, so i think company should take some appropriate action to keep up the name of TVS.
Regards
Mukul Tripathi
[protected]

Dear sir, this is to inform you that i purchased tvs apache 180 rtr bike on 14/10/2012 from FARAKKA MOTORS NTPC MORE, NABARUN, FARKKA, MURSHIDABAD, WEST BENGAL. They took Rs 89200 which is more then that of the market price i.e. 86000 and promised me that u will get all the insurance and registration book in time i.e after 3 month and because of this they have charged me so. But as on today i.e. 27/12/2013 means after more then one year i haven't got my registration book after continuous requesting and begging them.Now they even have not receiving my call and totally ignoring me. so, kindly sir help me for the same. thanks you in cooperation, yours truly RAHUL KUMAR CHOUDHARY NTPC barh, patna (india) contact no- [protected]

I’m Prabakaran from Madurai, Tamilnadu. My bike TN 63 P 6150 Star City getting problem many times. we are done company service regularly at Sri Pandiyan TVS Madurai. But we are facing starting problem 4 times for last 2 months. Last month also we are facing same problem. we sent to Pandiyan TVS, Madurai, He take 4 days for rectifying that issue. He told Battery does not working you can change the battery, after that issue will not come. I’ll changed the battery, but yesterday on wards my did not started. Today morning on wards i called and inform to Sri Pandiyan TVS (Contact No:[protected] . he will not arrange the service. Kindly Help The Issue. Thanks & Regards Prabakaran.T [protected]

Purchased a tvs wego having engine no. 0g4fbc1179402
Chassi no.Md626ag45b1f75841
Sevice cuppon no. 777181
Inspite of contacting the dealer many times and getting services on required time vehicle is giving average of 30 kmpl instead of 60 kmpl as said by your dealer...Solve our problem because your dealer is unable to solve our this big problem.
We had already run the 4100 km by our wego
We are in heavy loss.If problem is not solved then we are compelled to go to court at your own risk and responsibility. Please please try to solve my problem my mob no is [protected] and e mail is [protected]@gmail.com

Sir, I am holding a TVS Fiero FX in the year 2004, I like this bike too, now the problem which I am facing for the wiring kit for the same. In Ramkay showroom they tried and they informed me that the code number was closed permantely. so, next option what I have to do for this. Can you able to solve my problem? please take it aserious out of this and I am looking forward to. thanks Sathish....

I am Mrs dipti mehta, I have purchased new tvs wego, on date 16/11/2011. Registration no. DN09 G 8748. From tvs authorized Roshan motors silvassa D&NH. After purchased from next day, we are facing starting problem. Lots of times problem attended by service center, they kept my wego for full night bettry charging but after second day of bettry charging, problem again continue two times bettry changed but problem is not solved. I have...

Today on 14/12/2013, i submit my tvs scooty pep+ for paid service... your employee Mr.AMIT told me to give his name to salesperson of showroom becuase of my past complaints...when i told him that Amit send us for this service, owner do misbehave with us...they told us that scooty never repaired here...why you send this in our garage for service...your vehicle never repaired perfectly...what is the meaning of my purchase and paiying money to TVS!!!

I had made a service on 30/11/13 from M/s.K.K Automobiles Udyog Nagar, New Delhi. When i go for scooty service then he said that Clutch, Belt or some bolts to be healed in scooty & the bill is Rs.1800 & we go after 4 O'Clock then they demand Rs.2000 as bill amount. From next day scooty is not working properly after changing all the parts & When I arrived at the service station then the first thing he had done they not talk in right way and when I said that, please show me the parts which yesterday you had changed they become aggressive & shouting after while he gave scooty to me & told now its perfectly fine or works properly & he has not shown me any parts. And when i seen Scooty began to lick oil and then i had to go back a third time and he recovered the fault & i was not satisfied his service. They never do fluent service in one time. This is ridiculous service i had never seen anywhere & i m very upset from this service station & i am not the only one who face this bad service, there is so many people who suffers because of some problems they not contact you but now i want better service from your side for the next time. This time i want that you take relevant action against them relie[censored]s from the next time. Please take an action we are in trouble only because of your service station. Thank you! Your valuable customer

Dear Sir, my vehicle no is TN37-BS-4836.Last week only i gave my vehicle for service and they said that engine fault and replaced the engine.i had paid the amount of RS-5450..BILL NO[protected].DT[protected]..After five days it was very shaking front side vechile .i have complaint and leaved the vechile for service Today again.now my vechile is approximately 65000..rs..and after one year it will become 1.laks..so pls suggest u r dealer ..my ph no is [protected]

Sir, I purchased TVS JUPITER from Kashyap Agencies Boring Road Patna-Bihar on 5/11/13.During purchase i was not informed by the agency that there is not lady foot rest installed in my vehicle. After all the paper formalities performed and the payment was done. I found that there was no lady foot rest installed in my vehicle. I inquired the agency owner, he replied that you contact with TVS dealer ZENITH ENTERPRISES EXHIBITION ROAD PATNA. From that day I contacted several time the agency and the dealer and also complain in TVS Motor Company Limited Tel. nos. as given in my Owner Manual. 18 days passed on but i dont get ant clear response from any side.

I purchased a Wego on 1st may, 2013.It almost traveled 5000 KM.I can’t believe that my wego giving almost 20 KMPL only.I reported to my service center(Shaw Motor, Titagar, West Bengal) repeatedly but they can’t do nothing.Please note that I follow all the standard rules like not using unnecessary break, keeping tyre’s pump updated etc.So please guide me what to do next because I am feeling helpless.

I have purchased mt rtr 180 new beast..on 2/4/2013 was fine till 2months later jst developed a marathon of complaints..every day getting into service station for a new issue is tedious..now after 3rd service too the handle while turns makes sound a lot..and disk brakes both rear and front make a irritating sound..though have got done 3rd free service..nothing has been done exept a mere wash..bike is very rough to use and doesnt feel like using to be honest...all thanks to ashwa tvs, in banashankari opp to devegowda petrol bunk...if it continues ll jst hav to sell this bike borth 88k and go fr another

Dont purchase any bike of tvs becasue the service they provide is very poor . I am the user of tvs apache but I felt the service of tvs is very poor . I have taken my bike 15 days earlier but . still they did not submit the bill sillt and I am not able to get my claim until one month. very poor services. .please dont pucrchase any bike of tvs.

DEAR SIR, I HAVE CONTACTED SENIOR ENGINEERS MR. KAMLESH & SERVICE MANAGER @ UDAIPUR MANY TIMES BUT MY PROBLEM IS NOT SOVOLED TILL DATE. I PERSONALLY FOUND THAT MGNT HERE IS COMPLETELY IRRESPONSIBLE TOWARDS CUSTOMERS GRIVIENCES. WORST SERVICE EXPERIENCE SINCE PURCHASE. THEY DEMAND TO REPLACE RATHER TO REPAIR. I AM COMPLETELY DIS-SATISFIED WITH COMPANY'S PERFORMANCE IN REGARDS TO SERVICES GOOD BIKE + BAD SERVICE = BAD BIKE