TVS Motor Company Complaints & Reviews

I have purchased TVS Jupiter 110 from Sai Motors Nerul (Ratan Auto). The current reading of the bike is only 1400 KM. Around one month back I logged a complaint to TVS care (complaint number:[protected] as I am not able to start the bike with button for some days and after with an even a kick. Someone from TVS has picked up the bike and kept it there in the showroom to check the issue for around 4-5 days and returned back saying the issue is resolved. After around 20 days again was started facing the same issue with auto start and after some time i am not able to start the bike again with a kick.

I have logged the grievance again against the same number[protected], again they have picked the bike kept and kept the bike for checking for 5 days and returned back saying issue resolved but after 2 days facing the same issue.

I feel there is some manufacturing defect with the bike which TVS is not ready to accept and am not intend to followup with service centre for same issue again and again. Please help me claim my money back from TVS for faulty product and harrasment after that while services.

Vehicle Number: MH24BN2837
Chassis No: MD626CG57M1L04607

I purchased a tvs jupiter 125 bs6 on 18 may 2022 from binsar automobile. it had a problem in its fuel gauge. i went to binsar customer care service later, they informed me that they have changed the fuel gauge but the problem still remained the same .

CHAKRESH JAIN
[protected]

My tvs iqube subsidy is not complete

Dear Team,

Today(15.06.2022) I have visited TVS Laxmi Motors Poonamlle. Enquired about Zest two wheeler. Staff Kalaivani attended and gave Quotation Vehicle cost Ex showroom 68, 702, (Insurance and Reg) - Rs 15421. Mandatory Fitting Rs 1457.

When I enquired about Spilt quotation regarding (Insurance and Reg) - Rs 15421.Staff Kalaivani she got angry as per management we are giving quotation. Not possible we can't spilt Quotation in written. So I have calculate in showroom itself registration charges its 8% Rs 5, 496. Insurance I have check 0nline its around Rs 4500 to Rs 5500. Depend on company. As per mention in quotation. Totally around 10500.Balance amount. She dont have any answer after some time she mention Handling charges. Even I enquired Rs 5000 for Handling charges. She got angry and you should not ask this type of details. As we said you should listen.

Then I required about Finance part. Again she got angry. Finance team they will charge Interest. I replied her not only interest they also charge processing fee.

Regarding above showroom. I have mention about Staff Kalaiwani. But all other staff are similar attuite.

Feel free call message me [protected]@gmail.com

After few months of purchase, I was facing starting issue with my bike. And I have talked to Customer Service of TVS. In service Center they recognized it as Starting relay issue and they have changed, For few months it was working fine and after that it started behaving the same way.
FYI I am servicing my scooter from TVS NOBLE Service Center ( Mannarkad, Kerala) from Day 1.
I am not atoll happy with the service they are providing me from past 3-4 service. This time when i went for the same issue< they are telling there is no issue and bike is okay. I have the video recorded where this scooter issue is clearly visible.
I am attaching the video for reference. If its a manufacturing defect I request TVS to please rectify the issue once for all.
Right now my scooter is in service center where they checked and and found no issue.

Bike gear are not work completly

Vo pichley bahut din se kal aj kal aj kr rahey ha... Jiske vajah se ma bahut pareshan hua hu... Please help

Dear sir,
I'M Ravali from Bhongir - Yadadri - Bhongir district, Telangana State, on june 4, 2022 i have given my scooty pep red matt series BSVI purchased on september 2021, given for the servicing in SRI L V MOTORS, Bhongir, the same day i have recieved my scooty but from the next day i faced problem in starting the vehicle, after making many cals they responded and came to check the vehicle that moment they did and the vehicle started but again the next day i faced same issue they said that the fuel pump has been damaged need to be changed they told me that they will place an order for the part and after recieving they will fix the part but till now they had not fixed it since 5 days telling the same answer we placed order and the part is not available, after receiving the part, we will fix but the part has not yet recieved and they had not fixed it since 5 days am facing this issue hope u understood and will solve my problem 🙏

After taking 4300 rs they not properly service my bike.
1-Not properly fix the screw of mud guard.
2-Not fix the saree guard properly (this is i mentioned before service).
3-Not fix the gear shift rubber.
4- Washing and cleaning is also not up to the mark.

I have booked raider 125 at TVs show room rajahmundry on May 10 till now means June 10 bike was not delivered to me the executives of tv s show not responding phn calls and not giving any updates about bike and they even telling tha date when tha bike is delivering
It was a bad experience of TVs motors and TVs show room it will have a severe effect on TVs company reputation

Your Grievance Id is TVS_Gr_[protected]. Already been a week and No actions taken yet

Sir
I purchased TVS Raider disc 125 on dtd. 14/04/2022 from Shukla motor Pvt. Ltd. bhadohi, Uttar Pradesh. Shukla motor sales person tell me the on road prize of bike is 109000/- Rs. and I paid that amount in IMPS & Cash mode. Showroom takes one month time for insurance paper and RTO registration paper. When I collect these papers after one month I found that bike sale price was differ and RTO registration fee was also differ . When I added all charges ( insurance 5268 Rs+RTO 8969 Rs + ex showroom price of bike 89000+ accessories 2500 ) there were defrence of 3263 Rs.
When I asked for invoice they are not giving me proper invoice.
So I request You that please get my maney back from him if it is not possible then kindly provide proper invoice.

Dear TVS Team,

I’m waiting for your kind intervene in the case if you people are just sleep in your company office than I will move to consumer court. As I think you people just fraudulent with customers only as you all are not reply to me since long as per trial mail, its one month passed and I have not got any solution regarding my complaint the same case.

And when i wrote mail to you, i got a call from the employee of Denny TVS agency and they confirmed that their manager will call me back but to my surprise i haven't received any calls from their Manager till date. So kindly confirm you people are just serving this type of Service to Customer.

Once again waiting for your Revert……………!!!

Hi Tvs team,

I booked my tvs raider 125 yellow one on April 16 th 2022(Tirunelveli, nellai tvs showroom) and now it's june 7th 2022, how long i should wait I'm very disappointed, this will be my first bike, please deliver my bike🥺🙏

Could someone pick this on high priority by considering customers and let me know the status of bike delivery?

Or Could you tell me the escalation point of contact?

Thank you,
Selwyn samuel

I have purchased my TVS Jupiter from Ocenic TVS, Memnagar Road Branch on 03/05/22. I have given by vehicle in exchange for my new vehicle. Ocenic TVS dealer didnt refund my deducted money amount of Rs 5500/- since more than one month.

Name of Executive-Mr Jigar Prajapati

I had done my RR310 apache service couple of dayz ago and i found some issues with body color and tachometer
Internal damage and i urged for support from tvs dealers and customer care of tvs but no respond from them .

Insted of writing my concern tvs customer care operator describe the wrong thing in complaint .

I complaint about technical things he wrote about some washing issue

Is this quality of TVS brand !!??

I want my issue to be resolved
as soon as possible .

Last 10 days back i enquired about tvs moped. I took hero moped instead of tvs. Earlier i got call from tvs and i said not interested. But still daily i am getting 10 to 15 calls. Now i dont want to receive any calls from tvs or any tvs dealers.

I purchased a tvs ntorque yesterday from SRIKRISHNA AUTOMOBILE(Authorized tvs two wheeler dealer) Amtala, South 24 pgs. I am really very disappointed by the service they are providing since the very first day. I have been misguided since i have been given the quotation. Behavior of a woman employee there is very bad. She was behaving like she is giving the bike to me for free. If i I had not already paid the amount to their account, i would not buy this bike from there at all.

-date of incident: 20/05/22
- I want my TVS Jupiter replaced as there arrives a fault within one month of purchasing. It has been driven for 190-200 km only. My vehicle is not in running condition. I took it to the nearest TVS service centre. They said its fuse is getting exhausted while running for some 1 km approx. now they need to change the complete wiring which they ordered from Tamil Nadu which will take 10 days. Since then 12 days have passed. Now they say it will arrive on Tuesday i.e, 7th of June 2022. I have complained through TVS helpline no. two times, but the service centre is saying It is not possible to get a vehicle replaced. Kindly help me with this. My name is Rahul Kumar I am a relative of the vehicle owner with
-REGISTRATION NO: UP32MT7371
-desirable resolution: REPLACEMENT
-attachments include: RC of vehicle, Bill of purchase, Service centre card where vehicle is right now

I went my nearest service centre for changing lock set my TVs ntorq 125cc vehicle but they said since 4 days countinue same answer they don't have lock set i call other services centres also but same answer they also said I very disposing this kind of service