Uber India Complaints & Reviews

I ordered food for a friend via uber eats. However the food was delivered by a Swiggy delivery boy. But the friend didn't know that it was to be done by uber, so she paid for the food right away. Later on in the day I was unable to book an uber ride because it showed an outstanding amount( of the same value) from uber marketplace. Now I'm unable to use both the uber services that I frequently used. The delivery boy name given in the app is...

Hi dis is vikash roy i had lots of drive with uber tdy i was going to my office n i just booked a cab n cab driver he was about to reach n he said i wont cm der coz of market der...n he just scold me like a held oh my god he said u dnt hv sense how cud u call me on dis root...if der is no root so why did uber booked ride for its not fault o[censored]ber its 100% fault of d driver [protected] dis is num of driver i booked cab i want to be fire frm...

I arrived on 1D today -21st July, Booked Uber cab . Driver number was [protected] and it was swift dzire showing on my app. I waited for almost 25 mins at airport. Driver was showing one minute away and suddenly my duty is transferred to other cab and it again started showing 22 minutes away.

Because of this delay I missed important meeting which will result in huge business loss.
Very poor experience from Uber and...

On 21/07/2018, I booked one uber pool cab number PB-01-B-3171 from sector 42 chandigarh to sector 20 chandigarh. Driver name was Karam. I was waiting at the location for cab. Driver told me that he is at Pick up point. I told him that I am already standing there and where is your car. To my surprise, I got a trip cancellation message from driver.
I booked another pool cab from same point for same location, cab number PB-01-B-0199 from...

Hi,

My Self Naresh Bunari and yested day i had booked a uber cab from healing touch hospital to tirumalagiri cross road it is about 6 kms distance and cab came after getting into the after 2 kms ride driver asked me where you want to go i said tirumalagiri he said it is showing nalgonda district tirumalagiri it is about 40 to 50 kms i dont know how the drop location and he said it is showing the charge of 3000 rupess i was...

I had booked a share cab (uberpool) on 16th July, 2018 that was Monday from Koramangala to Hulimavu in Bengaluru. I was keeping a track on the route he was taking throughout using the route shown to me on my phone but later I realised that the driver had completed the ride long before even reaching my destination and was taking another route. When I pointed the wrong route he kept on driving without listening to me even though I tried telling...

My bag was left behind in the cab, when i got down s heavy traffic and before i could pick the bag the vehicle moved away.
I have been tryinv to contacg teh driver desperately on the njmver provided agaibsg his name and also through the section lost item- contact driver
Number is [protected]
Driver name - bhanu
Vehicle number - DL1RTA1695
The driver has been constantku cutting the calls...

On 8 July at 11.19pm I hv taken trip from Bangalore airport to Radha Hometel, Whitefield. Driver name Sanjay Kumar & car was Dezire. I paid appox Rs 1200 to Driver. But after few days when I gone to app to take receipt, I found that my trip shows cancelled trip. Later thru App I called Driver and he agreed to send me receipt on WhatsApp but he has not sent. After that he is not picking phone
Pl help me for my receipt from Driver...

Your customer service really sucks uber. Moreover your partners are cheater, I have paid the whole amount and still outstanding balance is showing and I have texted to the Uber customer care, they didn't even reply and I have the proof that I have paid for every trip I took. What type of customers service you are providing, it is the first international company in which there is such a poor customer service. Uber fix my issue on priority....

Totally DISAPPOINTED with UberCabs #UberCabsIndia #UberBengaluru #DaraKhosrowshahi I would like to understand what responsibility do you people take towrads safety of women???

I had booked a ride on 18th July 2018 at 9:32 am and was dropped at the destination at 10:40 am, and the driver definitely tried to misbehave with me by locking the doors and not allowing me to get out of the vehicle finding it a secluded place, he forced...

I signed up and placed my first order on ubereats, it was all good.Whenever I try to use a valid promo code for Uber, I get the message “Promotion codes are not available for this account and all trips will be charged at full price”. It has been over a week but their customer service is hopeless.My mobile no is [protected].

I have signed up using another account and its gvng the same errror message .They should shut down...

This is regarding uber pool.The company has charged me for the full trip which I have not made.I had to get down before my destination because after picking me up from Worli, I was going towards Nariman Point and had reached Pedder road when a call comes to fetch a passenger from Tardeo A.c. market.Now if the driver has to pick up someone from outside the route then I am not going to reach on time.I would have been 40 minutes late if I had...

I have made an attempt to make payment through uber eats but it is saying the restaurant is busy and could not take order please choose another one and after the restaurant is free i have tried to make an payment but surprsingly the amount around of 700 rupees lost and it is shown that i have made 10 orders in uber of same amount of 70 rupees and it is showing on hold in paytm wallet and it lead to left me hungry at the time of placing order....

I, Atul Panse, had hired Maruti Suzuki Swift Dezire through Uber for trip from New Panvel to International Airport at Mumbai. Driver Gurunath accepted the payment of Rs 910/- in cash against the actual charge of Rs 904.11 for the trip. Now the Uber App is saying the payment of Rs 904.11 against the trip is due from me. I am not able to reach the Service Provide as it has not kept any phone helpline for car riders. I had posted complaint through...

Hello, I have been a regular customer o[censored]ber more than an year now. Today morning, I was charged an almost 1.8x surcharge on my fare when the screen initially displayed just a Rs. 384 charge without any indication of surge pricing. Rs. 593 (the fare I had to pay when the driver ended the trip) is an almost double increase without any fair notice. Incidentally, I had sufficient money, however if I didn't, I would have been left stranded with...

Hi, I’m Mr Glenn Dmello.

I write to you, to bring up this issue of rash driving by an uber driver.The driver of car no. MH-46-AD-2326 who was rash on the road and was rude while rectified. I have also clicked a picture of the driver.

Please let me know incase of any query.
He really pushed me to raise this up with the company. Are these the kind of drivers you hire/partner at uber?This is how you screen...

Today at about 10:30 am on Middleton Street, Kolkata, I booked an Uber (pool) from near 4/2 Middleton Street Kolkata - 71 to Indian Institute of Engineering Science and Technology, Shibpur through my mobile phone app. I was asked to wait for about a minute, the driver's name and the car registration plate number came on my mobile screen and a message kept on coming that the car will arrive in a minute. After waiting for about 6-7 minutes,...

Unfortunately Uber experiences are turning out to be awful. Driver booked from [protected] on 17/8/18 at around 9:05 from Gachibowli has refused to drive when he found out the destination location. He asked us to get out of the car. He also said we can happily conplaint. Shame on sich drivers who don't care about the customers.

And then in 10 minutes time another driver surprisingly called and said he is waiting outside the...

Hi,

I am staying in Ahmedabad and booking the cash on daily basis through your application, today i have booked one candidate for my destination i.e.new ranip and for that your driver had called up and then he switches off his mobile. For that time Uber has charges me something 38 for cancellation and then after i have booked the second can which was for the same location, repaditly the same things happened, driver had clearely...

I have taken uber share ride on 14/07 from CP to ISBT Kashmiri Gate and paid cash to the driver. Inspite of that Uber has charged my paytm account without my consent and are not replying properly to my complaints. My account is by default set as cash payment to driver names Rohit with mobile number: [protected] and over the call also he asked me if the mode of payment is cash then only if will come to which I have told him I will be paying...