Uber India Complaints & Reviews

Address: Mumbai City, Maharashtra, 400053

Mr shambunath over charged me, even though his meter showed 101.60.
He insisted i pay him 172/-, the figure that was on my phone..
He was quite rude, when i requested him to double check, he told me even a auto rickshaw fare is more than this amount, and he was very adamant and continued arguing, i had to leave for a meeting, hence i paid him 172/- and left.
I would say this construed to daylight robbery...
Please take action against him, so that he does not repeatt this with other passengers.
Thanks.

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Hi!

Booked a cab on 8th apr from chennai jp hotel to airport at approx 9.45 a. M. The amount shown was rs 202 approx. Called drive rand he informed that he is reaching the pick up location and he enquired whether the payment is through cash or paytm. I have been making payments through paytm and he was informed accordingly. He asked me to cancel the ride and pay him in cash rs 250 as he realised i was in a hurry. Thereafter, he cancelled the booking and reached the pick up location. I had no option to look for an alternative because of the time constraint.
I took the cab, uber deducted rs 30 for whatever reasons from my paytm.
While in the journey to airport, i told driver that i will be complaining he asked me to get down from the cab. However, i did not argue further and i reached airport on time.
The quality of the car tata indica was also a major issue.
Please look into this as overall i had paid rs 78 (48+30).
The tele no of the driver is [protected]

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Address: Bangalore, Karnataka

Uber charged me twice for a trip i took on 3rd feb 2018. The payment was done first via upi option and the amount got deducted from my bank account. But it did not reflect in the app. I contacted the customer care multiple times but they did not fix the outstanding amount. I was forced to pay the same charge again as i had to book another cab 2 weeks later. For 2 weeks, the customer care team did nothing to resolve my issue. Then i started asking for refund of the 2nd payment i did for the same trip. After providing all proofs to them that my bank account has been deducted twice for the same trip, uber said that they have initiated refund and that i should check with my bank. Another 2 weeks passed and i went to my bank as i still did not receive the refund. My bank came back saying that uber's bank has not provided any inputs to them. With this information i went back to uber again (On 8th april 2018 - whole 2 months passed), but till now i haven't got any reply from uber. They are refusing to atleast answer my queries with a reply.

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Address: Mumbai City, Maharashtra, 400050

Website: www.uber.com

I had booked an uber to take me from ltt to my home in bandra. I booked it via my cc. Money got deducted and got a message too. Being habitual i still asked the driver post my trip if i am pending to pay anything as i am well aware how uber and ola works. To which he mentioned 'nothing'.
After 2-3 days when i went to book uber to someplace i had to go it showed me my last payment pending of the ltt trip. I was surprised for the same and i did not book uber since that day and was only using ola for bookings.

Yesterday since ola was not available i had to book uber and firstly had to pay my outstanding of inr 229. This is ridiculous.

I want my refund back of the same amount. As i shall not pay for same service twice.

I am sorry as i do not have the earlier message however i have the message of yesterday deduction

Rs.229.14 was spent on ur hdfcbank credit card ending 2143 on[protected]:18:21:48 at uber61701. Curr o/s - rs.347.14 (This o/s includes my last spend on uber)

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Address: 110089

Today morning at 9:15 a. M i left behind my rede mi note smartphone accidentally in uber car in front of maharaja agrasen hospital west punjabi bagh, new delhi. I got to know it about 15-20 mins later. When we called the on my phone he didn't pick up the call. Our lost phone is switched off since then. I am unable to contact the driver also.

My mobile no. [protected] and [protected] two sims were in my mobile phone

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Apr 10, 2018

Updated by NBatra33 Uber india — lost - mobile phone [protected] & [protected]
Yesterday morning on monday at 9:17 a. M i left behind my rede mi note smartphone accidentally in uber car in front of maharaja agrasen hospital west punjabi bagh, new delhi. I got to know it about 15-20 mins later. When we called the on my phone he didn't pick up the call. Our lost phone is switched off since then. I am unable to contact the driver also as in don't have his contact number.

I got my ride on mail detail as given below. Now kindly provide me the contact number of driver and try to recover my mobile phone from him.

Apr 10, 2018

Updated by NBatra33 Uber india — lost - mobile phone [protected] & [protected]
Yesterday morning on monday at 9:17 a. M i left behind my rede mi note smartphone accidentally in uber car in front of maharaja agrasen hospital west punjabi bagh, new delhi. I got to know it about 15-20 mins later. When we called the on my phone he didn't pick up the call. Our lost phone is switched off since then. I am unable to contact the driver also as in don't have his contact number.

I got my ride on mail detail as given below. Now kindly provide me the contact number of driver and try to recover my mobile phone from him.

08:36am | b-6/56, pocket 6, sector 17, rohini, delhi, 110089, india
09:17am | 20/37, rohtak rd, block c, shivaji park, punjabi bagh, delhi, 110026, india

Picture of rajesh 08:36am | b-6/56, pocket 6, sector 17, rohini, delhi, 110089, india
09:17am | 20/37, rohtak rd, block c, shivaji park, punjabi bagh, delhi, 110026, india

Picture of rajesh license plate: dl1rt4063
You rode with rajesh
7.56
Kilometers
00:41:20
Trip time
Pool
Vehicle
One star two stars three stars four stars five stars
You rode with rajesh
7.56
Kilometers
00:41:20
Trip time
Pool
Vehicle
One star two stars three stars four stars five stars
Did you know you can order food delivery through uber? Try uber eats and get 20% off your first order with the code 20ubereats. Download the app today.

Visit the trip page for more information, including invoices (Where available)
Xid8f21f4a9-a3c[protected]db-f210c45d5494
Pgvli2anubxffyeogxta1rmv082993

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Address: New Delhi, Delhi, 110024

Website: help.uber.com

Driver sunny came 2 pick my mother on 6.4.18. Cab ws booked through me on paytm as my mother is not thorough wth technology at the time of drop seeing simplicity of my mother he asked 4 cash she refused 2 pay & informd him that it is paid by paytm but he didnt let her go eventually we are charged 2times, need refund of 60 rs. Uber refused to help. Driver contact +[protected]

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Apr 10, 2018

Updated by neha_19nov No resolution is done on this. Such a shameful company trying cheat senior citizens of the country. People beware before booking cabs for your parents, grandparents or any elders. Their goon driver are going the harras them in public and Uber CEO - AMIT JAIN has no accountability. He is also involved with such drivers and filling his pockets with 50 - 60 rupees from Senior Citizen. Seem to be an act of a Beggar- Amit Jain. Hope your kids will enjoy these money

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Address: 560087

I met with an accident while going to mg road by my bike, i was stopped in the signal uber car hit back of the bike, i fell down and my right arm got injured and legs got scratched. My bike indicator got damaged and some scratches on my bike, my iphone 5 s display got broken.

Uber vechile no-ka50a2657
Rto-yalahanka, ka
Owner-raghavendra
Vechile-etios gd m bsiv-diesel

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Address: Bangalore, Karnataka, 560076

Uber and it’s driver has charged twice for the toll. So i should get a refund of the extra amount. Uber, it is your driver who insisted me to pay the toll. Moreover he utilized the route to fill diesel and fill air by wasting our valuable time. Toll charge has been collected once through the final invoice and once i paid at each toll in cash as driver was insisting us. You may check with driver for confirmation. Thanks

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Address: 560035

Is totally unacceptable. The driver comes and asks for the fare dislayed for this trip. When i said the fare, he asked me to cancel the trip, when i denied. He said he will cancel it and left. Your service had jeoparadised my entire trip and left me with confusion. I was worried about whether i will be able to catch my flight on time. You have put my business in to trouble for trusting your service. I demand an apology from india operation on the un ruly behavior. An unsatistisfied/ horrified customer

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Address: Bangalore, Karnataka

Today around 1.30 pm I booked Uber .The driver name is Channappa and his vehicle no KA04C9373.That driver came to our location and insisting us to cancel the trip and to book other vehicle and go, when we refuse to do, he was used vulgar language and abused and threating us that he is a roudy and how he can do anything and he doesn't care for anything and ultimately he cancelled the trip.Because of this type of driver I felt it is unsafe to travel in Uber.Kindly take necessary action against him.I am attaching his vehicle photo also.

... ... Priyadarshini.K

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Address: Kamrup Metropolitan, Assam

Website: Uber

Hi, I am susmita, on 14th March 2018 Uber charged Rs72 extra from me. The expected fare was 39 and later on they charged Rs111from me.Many a times I complained against this. But the support message was not satisfactory. All the time they are giving me an invalid reason. They said I ended my trip away from my actually destination. But in actual the trip ended itself at the destination point as shown on the map. I just need my refund. Uber is just behaving worst with the customers. And even Uber doesn't posses a well maintained customer helpline. Such an unprofessional app it is.

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Address: Lucknow, Uttar Pradesh, 226007

On 5/04/2018 timing 19.40 approx. evening at Lucknow UP India airport uber drivers cancel our booking after asking where we have to go. We were waiting about 30 minutes over there in waiting of different Drivers but no one turn up. Drivers phone no. are as under;
[protected]
[protected]
[protected]
[protected]
[protected]

if this type of Drivers selected by Uber then no one will prefer to go on Uber. At least Uber authorities should have check on it and take action on them.
We are very much fed up by this type o[censored]ber services.

Pl take action and upgrade services.

Sanjeev

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Address: New Delhi, Delhi, 110019

Website: Uber

My name is debabani bhattacharya. Yesterday that is on 6.04.18 i booked uber from k2007, c. R. Park, delhi 110019 to trilokpuri rotary eye hospital. The amount to be paid was shown to be rs 216. But at the end of the trip the amount came out to be rs 468. I have taken the trip number of times in the past and never the amont was ober 230. When i asked for an explanation they said that toll has been added. But we did not cross any toll plaza in the way. And on my previous trips i never had to pay any toll so i would like to know why i had to pay the increased amount

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Address: Bangalore, Karnataka, 560093

Tuesday evening at kaggadaspura this uber driver had stopped the car half km away from my drop place and argued not to go further becuse the roads are small. I tried to convince him that every day i go by the same route so its not very small road. But he didn’t listen instead he turned the car around and movwd the car further to another place. I warned him tha i will complain against him and i made a phone call. But he got down the car and opened mu door, stood close to me. This act made me scared and immediately i managed to get down and escape. He started abusing and created scene in the middle of the road. I don’t know his intentions but i felt unsafe and embarrassed.

Driver name : wasim ahmd
Car no. : ka05ag6320

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L

Lubna Ahad

from Dhing, Assam

Apr 6, 2018

I had a ride with uber saturday, 8.15pm from christian basti, GS Road to Ulubari, Assam.it is not even 4.5km in total distance. Initially the fare was 33 later tge driver charged rs. 330. How is it possible? The fare charges was not higher, traffic was also less. This is cheat! I want a refund immediately. My email address is [protected]@gmail.com

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Address: Bangalore, Karnataka, 560100

Website: www.google.co.in/url?sa=t&source=web&rct=j&url=www.uber.com/en-IN/&ved=2ahUK

Hi uber india, this is my worst experience ever. I booked uber xl ka05ae5532 driver name: venkatesh at 7.15 am. The driver said he is reaching in 10 mins but driving in circles n in different directions. Called him many times and he keeps on telling he is on his way and kept giving nonsense excuses. He has kept us waiting for almost an hour. If he does not want to do the trip, he could have told it.. We had to attend a pooja and we have missed that because of him.. There were a number of old people travelling with me and they also had to wait.. Why is uber keeping such a driver who is very unprofessional and having no respect for others time and work.. I request uber to take note of this and i feel uber should not have drivers like him as partner..

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Address: 160059

Website: Uber

Cash fare i expected to pay - 180
Cash fare i was asked to pay - 318
I was overcharged even when i was dropped before my original destination. I expected to pay 180 rupee's at thr time of the pickup but had to pay 318 at the end of the trip without any valid reason. It has been more than 2 weeks. I tried reaching them through the uber app but they haven't resolved it or made any progress. Now, they are just putting the status of the ticket as resolved without any resolution.

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I booked a ride from Terminal 1 Delhi international airport to Sector 43, DLF Golf Course Road, Gurugram. The driver asked me to come outside the Airport and I had to walk all the way to the place where he parked the vehicle. The fare shown was Rs. 281.76 but the driver insisted me to pay Rs.150 extra as Airport charge even though he didn't come inside the Airport. I told him the same but he insisted me to pay the extra amount. Finally I had to pay Rs. 400. I registered a complaint on Uber app but to my surprise the Uber customer service executive was also supporting the cheating. Instead of taking action against the driver and refunding my money they asked me to use digital method of payment to avoid it in future. This is a regular incidence and the Uber company is supporting this kind of cheating. Their customer service is a fake and do not solve any genuine issues. Uber is cheating the Indian public and is looting the people. We all should unite against such people who cheat the public.

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Website: WWW.UBER.COM

I booked uberhire from b-zone sujata nagar, visakhapatnam, andhra pradesh.. The cab was with me for around 3 hrs, i got down at the same location. It was a round trip.. The cash fare shown to me at the end of the trip was 996. Since i got a message from uber mentioning that the displayed amount is needed to be paid, if any adjustments/ reviews, i can go for the help option in their app.
Since they don't have any phone numbers, i have been continuously mailing them for seeking the help.. But haven't been addressed yet..
This happend on 24/03/18, today is 5/4/18.. From 24th my repeated mails seek no attention from the uber.

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Address: 600020

My phone no [protected]. Today morning i booked under uber-pool for a trip at 9.35 am. He was not coming till 9.38 am and i called him four times to find out whether he is coming o not. He was not picking up the phone at all. I could see the vehicle static at indira nagar. Because of this i had to miss an appointment. Please recredt the cancellation amt.

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Address: Chennai, Tamil Nadu, 600018

Passenger : karunakaran[protected], my self, 4. Apr.18
Travel from : central station, 8.20 pm
To home :, 9, ratna ngr, alwarpet ; 8.45 pm

Driver name : satish kumar,
Cheverlet beat car : tn 38 cc 6540

Problem by driver : came inside my apartment complex ; bad words, dis respect, trying to beat me, said "he'll bring people with knives to my place"

Customer care contact number chennai:[protected]

I find him behave like a psycho, unisuitable to be a driver, dangerous person on road

Resolution required : to dismiss driver from call taxi service, cancel license for 1 year. Legal action on uber to pay for my mental agony

Uber India Complaints & Reviews

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Uber India reviews & complaints page 132

mr shambhu nath, cab no mh47n3117

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unnecessary deduction and rude behaviour of driver

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refund of duplicate billed amount

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uber taxi amount / amount been deducted twice

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lost - mobile phone 9811812195 & 8851305339

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double charge to senior citizen

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uber car hit my bike and ran away

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charged twice for toll

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unprofessional behaviour and unapologetic customer care

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driver is refuse to come and used vulgar and abusive language

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for being overcharged with no valid reason and for not being refund

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cancel booking by driver without any reason

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I have been overcharged in a trip from c. r. park to trilokpuri

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driver misbehave and abuse

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uber should fire this driver

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I was overcharged for a trip. I need a refund.

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the uber cheating indian public

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overcharged on cash-trip, mailed uber several times but they didn't respond

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uber trip -cancellation fee refund.

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complaint on life threatening driver of uber

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