Uber India Complaints & Reviews

I am registered with my phone number [protected]. I requested a ride in Singapore on Nov 17th. The ride could not be completed as i could not contact the driver. I complained and i got $6 credits as it was charged to me. I could not book any other ride after that ride as uber app asked me to pay before getting another ride. i came to India and paid by PAYTM to clear by balance. later i received a message that uber credits are country specific...

I am regular customer o[censored]ber. Today i went to pune railway station from my place. It shows me rs. 160. But after completing ride they charged me rs. 180. Why it is so? Why i had paid more money and not the committed one.
Please resolve this issue as early as possible. Other wise it will make effect on the reputation o[censored]ber.

Driver name: vilas
Date & time: 10th dec 2017 at 4:54 pm (Trip completion time).br...

I would like to report one of the worst rides i had with uber. On 10/12/2017 i took the cab from kempegowda international airport to eletronic city. Now, at the start of the trip the driver (Durai pandian) asks me what the approx amount is. To this i replied with the amount that was showing (607), he said that this was too less and he started speaking about his losses and that his car is uberx and should not have been booked on ubergo. First...

Hi i had booked uber from bandra east kherwadi to mig cricket club, about 2 kms from my house. This was at approximately 20:00lt on 8th december. The charges shown was 387.00. I did not mind that but when i confirmed the ride they searched for the closest ride which was 15 minutes as per system. On calling the driver found he was somewhere in bandra west terminus and could not make it in 15 minutes. Hence i told him i will cancel the ride,...

Journey 1: i gave cash to the driver after my journey. Uber again deducted the amount 5 days later from my paytm.
Amount: rs 634
Date of journey: 4th december 2017
Date of extra double money deducted: 10th december 2017
Journey from gurugram to delhi airport
Name of driver: darbara

Journey 2: driver canceled the trip and i was charged the cancellation fee.
Amount rs 85
Date...

Booked cab at 5:30pm ... he took the wrong road instead of following navigation. I cald him nd he asked me ver i want to go .. i said matunga. Den suddenly instead of takin u-turn he took left nd went far away.. now its almost 45 mins he hasnt cancelled my ride, im not going to cancel as u guys charge for it. Nd now he is on western expressway. Never had such experience . Unprofessional...

I have booked cab today and you allotted me tata indica 4443. I waited for more than ten minutes but the cab has not come. Then i had to book anothe r cab from from uber itself and you have penalised me by rs.50. Mrsantosh, driver of the cab collected from me. It is unfair. For failure of your cab driver4443, you have penalsed me. Hope you will compensate me in the next ride. M. Bhaskara rama murty [protected]/[protected]....

Was due to cab cancelled by driver on 25/09/2016. I was compelled to pay rs. 80/ along with price of that ride i. E. Rs. 129/. Then i booked another cab on 9/11/2017 at10.20 pm and came from vasant vihar to 6a wea karolbagh
I had to pay outstanding rs. 80/ which was charged due to cab cancelled by driver.. Again on9/11/17 i paid rs 99/ for a ride from vasant vihar to6a wea. Again when a cab was booked on 22/11 2017 for bakoli g t...

My name is richi choudhary. I had booked through tapzo via [protected] from nagvarpalya, bangalore to dickenson road, bangalore. My can no. Is ka41 a6132, driver narasimappa. My email id is [protected]@gmail.com.

Travel start: 10:32
Travel complete: 10:52

Please help me in getting back my lenovo mobile and charger.

Regards,
Richi choudhary....

Hi sir/madam,

I have not traveled in uber yesterday, someone using mail id wrongly.
Please do help me to sort out the issue who is using mail id.

Mail: [protected]@gmail.com

Often i get such mails, can you please track who used yesterday for travel by using mail id.
Remove the mail id from his mobile registration.

Can you take strict action against to remove mail id...

On 9 december 2017, at 1 am (Night) i booked a cab from bengaluru airport to hsr layout.

There was a toll in between, the driver asked me to pay the toll. I paid assuming it is over and above joirney charges which was over made through paytm.

At the end of journey i wrote to uber attching the receipt of the toll, asking for refund. They generally refund if you show them receipt.

This time they...

When a cab ride is being cancelled by the customer, uber pops up a unreasonable amount of rs.36.75 which has to be paid mandatory by the customer in order any further ride request.
This is so stupid. Uber drivers accept new request before completing their ongoing live ride. Because of that, the new customer got to wait for a very long time.
This, rs.36.75, implicates as a "fine" for using uber. Customer may make request up...

I am unable to login to my account i have been chasing customer support from past one week i am not getting any reply. I need my previous trip history to reimburse the trips fees from my company. Already complained 5 times from uber.com/help no response at all need a call back from uber or at least an email so that i would know they are aware about my situation....

I was travelling in my car and this uber driver hit his uber car at the backside of my car. It was his mistake and started shouting at me for no reason. He started abusing me with bad words. No damage has happened to both the cars and still he started shouting and shouting! Being a women driving alone at night, i felt very offended. These uber drivers should get a training on how to behave before getting in to the car!

Car...

This is to bring to notice that i had booked an uber cab in ahmedabad on 1/12/2017 at 1010.50am from soni ni chawl to kathwada gidc. It was a white swift car. Driver name was sabir hussain. When i booked cab the fare shown on my mobile was ₹109.51. But at end of ride the fare shown on drivers mobile a whopping ₹ 533.51. It showed 109.51 as actual fare and 424 as previous outstanding fare. How on earth can b such a big amount o[censored]npaid...

I got charged for a trip which was cancelled by driver. I raised this as a complaint on the very next day and there was no action taken from uber side.

On repeated complaints, i got the following response from uber.
"we're currently unable to make any changes to trips that are older than 30 days. That being said, we're always around to help you with any issues that fall within the specified time-frame.
Appreciate...

Hello,

I am writing this email on behalf of my senior citizen father - harish loyalka - 76 years. Our entire family has been using uber since a long time now and have always preferred it over ola due to the car cleanliness and driver behaviours, and in the past whenever there have been overcharge issues uber has instantly refunded, but the following has shocked us - so please read on

On the 5th he took a trip...

My phone or email is already in use. After multiple thread and followup,
Uber help support didn't able to resolve the issue.

They ask confirmation to delete my multiple account and will setup the account which i wanted.
But in next thread they give reset password mail.

I told even multiple times to delete my all account as i don't want any further association with uber., but they did;t bother to...

Today 8th december 2017 i booked a uber pool from anderi west to dadar west for my 60+ unwell mother and called the driver asap to give instructions as to come at the main gate... As my mother shall be waiting there. I called the driver again and he told how he was waiting somewhere which i couldnt understand. I asked him if he sees the main board to the society gate... And he said he couldnt. I further started to explain him... When he told...

At bangalore, i travelled in above vehicle from hotel chancely from residency road to bangalore city railway station. It was booked by my known person and he paid rs.110/- in advance by cash. The drop location was changed from front gate to rear gate. I was not aware whether it was booked from uber money or i have to pay additional amount. I told him let me confirm from the person who has booked. He started using bad language and was saying...