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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 162

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G
G James
from Delhi, Delhi
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cheating of fare twice by the cab driver

Address:560073

On 9.11.2017 uber cab was booked by madam richa for me to travel from jindal nagar (Bangalore-560073) to sub-registrar, ganga nagar, bangalore. I received message that "the fare will be charged to richa at the end of your trip." the fare was supposed to be charged from richa (Who has pytm credit with uber, but despite showing the above msg to the driver, he did not accept it and charged rs.240/- from me also. The driver's name is ravisha,...
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A
Ashu626027
from Mumbai, Maharashtra
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problem with account

Address:Bangalore Urban, Karnataka

Dear sir/madam,
My account details - [protected].
In my uber account with this number i can't able to book a non-cash trip. My paytm wallet is not responding with this account. Even i connected my debit card but still it shows that i need to select the cash method for a trip. I cant use promotions in my uber account which is notified me through uber. I am facing many problems with my account. I want to make cashless transactions...
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G
Gayathri Banik
from Guwahati, Assam
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misbehaviour and non cooperation by uber driver

Address:Kolkata, West Bengal, 700017
Website:Uber

I booked a cab today at around 12:40pm, for my mother and 3 year old daughter and a maid. Upon calling the driver he asked them to walk 400mtrs to another place. When i refused because my mother will not be able to walk that distance with the child, he very rudely said that why i cant walk this small distance.
He did not go to the location as instructed and chose to park himself anothet 100 mtrs or so away from the school. I informed...
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R
RajJaju
from Hyderabad, Telangana
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amount wrongly charged to e-wallet without any trip

Address:500027
Website:Uber

Uber charged rs. 400.02 on dec 7, 2017 against my paytm e-wallet attached to my uber account. I did not book any cab or used their cabs for any trips on this particular date. Neither i had any outstanding balance from prior trips. I raised a complaint using the "help" feature from my app and followed up as well. But, there hasn't been any response from uber....
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J
jayvant satamkar
from Vasai-Virar, Maharashtra
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car booked of uber not showing up

Address:Thane, Maharashtra, 401208

I have booked uber on 29th nov 2017 for date 30th nov 2017 morning 5:30 am from my home naigaon (Juchandra) to international airport. Booking was taken by uber online and in the morning even message comes that your car is on way for pickup by 5:30 and after some time it shows message that we cannot find a ride for you sorry for inconvenience, now as you are in transport business you know the importance of reaching airport on time that to...
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K
kunal009009
from Pune, Maharashtra
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not giving me invoice copy

Address:Pune, Maharashtra, 411033

I am completed 2 uber rids. I am asking them to send me the invoice copy to my registered email id, but the are telling me that your email is not registered etc etc.
However, few days ago i was unable to login into uber via my registered mobile number. Then i have sent a mail to uber support that i am not able to login, then they help me out and said we have solve your issue and you can login now. They also said that we have also linked...
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M
Mohammed Arif Sulthan
from Chennai, Tamil Nadu
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payment for the ride that my driver cancelled-reg.

Address:Chennai, Tamil Nadu, 600107
Website:www.uber.com/en-IN

I had booked a cab from CMBT to Chowdry Nagar Main Road at 05:49am on 07/12/2017. The driver arrived at the road opposite to my pick up point. Since, I had luggage’s I couldn’t cross the road & requested him to pick me at the location I specified but he refused. Now, I get a notification to pay ₹157.50/- for the ride that my driver cancelled. I request you to look into the issue and cancel the payment for the above mentioned ride....
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M
Mohammed zaheeruddin shah
from Visakhapatnam, Andhra Pradesh
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driver cancelled amount charged

Address:530009

Uber charged a cancellation fees on my ride which was not taken. Driver had cancelled the ride since the cab was struck due to cms visit. I waited for more than 15 minutes thinking cab will arrive shortly but it didn't. When i called the driver he said it will take more time since he is stuck in traffic and he cancelled the trip.. This happened on 27/11/2017 morning. 2017. My name is zaheer with email [protected]@gmail.com...
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A
ananar
from Tiruvalla, Kerala
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complaint about exorbitant charge

Dear sir madam,

This is to inform you that i have been exorbitantly charged today for a travel from noombal to adyar the same travel costed me just rs.239/- on my onward journey from adyar to noombal, you are requested to look into the matter and resolve the issue. I will be constrained to use uber for my future trips is the same is not resolved to my satisfaction.
12:30 | 57, 59, goparasanallur main rd, noombal icon,...
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A
anand1976
from Mumbai, Maharashtra
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not able to access account

Address:Mumbai City, Maharashtra, 400019

Customer care not understanding the problem. Am emailing them since last 10 days.

I don't recall the password of my account which has my cell no as my user id and also
I don't recall the email associated with the cell no.

To revive my password they want an registered email associated with my cell no.

What i cant recall how to give the customer care?

Now how to use uber using...
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P
pkhandelia002
from Kolkata, West Bengal
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unprofessional behaviour and cartel

Address:Mumbai City, Maharashtra, 400101
Website:UBER INDIA

Dear sirs i am astonished with the way you and your drivers try to extract double charges from you loyal customers - i booked this cab on 4th dec at 6.38 pm and got the confirmation about my can for a fare of 538 to my destinations - parallaly i checked with ola and airport taxi drivers and all were in this range or cheaper but since i trust uber being a international brand unlike others i choose to go with you company - the driver called...
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P
Prativa465
from Burla, Odisha
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fair collected wrongfully

Date-6.12.17 around 8 am, my employer, mr. Mehul vajir (Contact no.[protected]), travelled fro west bandra to chhatrapati shivaji international airport terminal 1airport, mumbai, maharashtra.
He was supposed to drop at the airport but the driver who was driving the car after dropping him, he drove to some other location without ending the trip. My employer tried to contact him over phone but he did not receive the call....
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S
Subhadip Hore
from Kolkata, West Bengal
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fare collected wrongfully

Address:Kolkata, West Bengal, 700019

I have booked a uber cab but the driver did not stopped infront of me. Since, the place was conjested (Was not in a position to stop) the driver did not stopped, and took some other passenger at a distance from us, i could have seen him. I shouted for him to listen but he drove off. On calling him over phone he said he was carrying other passengers and waited for me long, which is a lie.
I asked him if its true, why he did not call...
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Address:New Delhi, Delhi, 110056

Uber taxi "hr 55 x 8818" almost ran over pedestrians including myself and when people (Women) complained to him he miss behaved with women in utmost rude manner. The location was paschim vihar red light (Near paschim vihar west metro station), delhi. It was red light when he crossed the road and when he saw the pedestrians (We). He increased the speed of car irrespective of seeing the red light and pedestrians been crossing the road. And...
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N
N.Bharadwaj
from Chennai, Tamil Nadu
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uber cheating

Address:Chennai, Tamil Nadu

Today i booked a cab from my home to adayar.

The driver took us on the longest route plus the toll payable route avoiding the usual route (Via velachery taramani route) he said thought he has to follow the route given by uber.

On the way just before reaching our destination i got a message from uber that the fare will be slightly higher than the fare shown at the time of booking. But the fare was 60 rs. Higher...
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H
Hareesh Padmanabha Rao
from Bengaluru, Karnataka
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rash driving by uber driver resulting in accident and damage to my car ka 04 z 3266

Address:560094

Uber cab bearing registration number ka 03 ad 8296 hit my car while he was coming out of the by lane onto the main road on new bel road. He was driving rashly and negligently and after hitting my car on the rear door he started arguing that it was me who caused the accident. I am a regular customer o[censored]ber and clearly the behaviour of this driver does not measure upto uber standards. I request you to kindly take action on this driver who...
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A
Apurnag
from Rajkot, Gujarat
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driver problem

Driver is calling again and again. My ride was once booked in ahmadabad on 26th november 2017 with a driver whose phone no. Is [protected]. Ride was cancelled because of his unavailability.

Now he is contacting me for no reason saying he wants to talk to shahrukh. I told him that he is contacting to wrong person then also he is calling continuously saying he wants to talk to me.
I have blocked him still he has called...
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D
Deepika Verma
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile number registered to some other account

Address:122001

I hv been using the uber cab services for over years now. 2-3 weeks back this issue occured that my uber app has started giving error to login/book a cab stating mob number alrdy in use. I hv nt been able to login or book a cab using uber since then. I even wrote to them but no help.. And they dont hv a cm support helpline to call and seek help. I am extremely troubled bcz of this issue...
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S
Saffrondining
from Delhi, Delhi
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uber kolkata ordeal

Address:Kolkata, West Bengal, 700075
Website:Consumer Complaints

I had booked a uber from santoshpur in kolkata to the airport yesterday (5th december) for 5 am and the cab did not come in till 5.45 and i had to report to the airport by 5.40 am as i had to catch a flight at 7.40 (Spicejet) initially i had it for 5.30 pick up but i edited the time as i got a notification to arrival 120 minutes before.
Funny part was that at 4.45 am or so i got the intimation that driver jagdish will be coming and...
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H
Harocky
from Dharwad, Karnataka
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unable to retrieve uber account money deposit for future trips

Address:Chennai, Tamil Nadu

I have been a regular user o[censored]ber taxi service till october 2017. However, in nov. 2017, whenever i used to book for service, i found the app to be not functioning as it used to be before. The app never used to respond properly.
I, therefore, decided to uninstall the app. I uninstalled the app during the first week of nov. To install a fresh app. However, to my utter disappointment, i found not only loss of my uber account money...
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