Uber India Complaints & Reviews

Last night around 10:43pm we booked an uber back to our home, unfortunately our ride's tyre went flat. So, our existing driver asked us to look for another uber, as we did. We booked another uber and the other driver named riyazuddin with a hyundai accent. As he was on the way, he started his ride without letting us know and drive till a certain distance and then cancelled the trip. I found this really offensive as me and my family were standing...

Dear sir,
I booked uber echo on 01.12.2017 around 8.45 p. M. And shown me 54.09 as charge. I confirmed the trip and visit and drop at thakorbhai desai hall ahmedabad and debited rs. 112.41 from paytm.

Wallet txn id : [protected]
Break up base fare 36.75
Distance 52.65
Time 22.33
Sub total 111.73
Wait time 0.68
Total 112.41

Please check and refund me as early as...

I travelled from malad west to lower parel on thursday 30th november and had already made a payment online. After completion of ride, the driver demanded rs. 722 again for the ride in cash saying that the online payment i snot reflecting from his side and if he gets a message from the company, he will file for refund. I insisted that we have made the payment, but he kept demanding money and finally as i was getting late for the meeting i...

Sir. I nabish kumar verma booked uberpool for 2 person on 01 dec 17 at about 6.15pm from lunger house hyderabad to somajigudda, hyderabad,, during cab booking time was shown for pick up within 3minutes. I booked uberpool for 2 person accordingly. Cab booked then after 2 minutes i call driver narender for pick up but he told that i pick up after 20 minutes, then i asked why.
Then driver told that first i drop the the people then i...

I booked an uber pool from german bakery, pune, india till hinjewadi chowk, pune, india on 01/12/2017. During the booking the fare was ₹169 for two people but when the trip was completed the amount came to be ₹330. The driver was also very rude. I would like to know the reason for this overcharge and refund as well of ₹161.

Thank you
Soumya sinha
Pune, india
Email - [protected]@gmail.com...

Hi team

I had a really shameful experience from uber service. I booked uber at 7.50 pm and i was so busy to reach mu destination due to some emergency. Still i accepted the wait time lf 10 min. I called driver for multiple times for enquiry on his long delay. Finally when he connected over phone.. He was really unprofessional in deal with me. He then made me wait for further 10 more min. That was really sad. It was night and...

Driver cancelled the trip, my money was deducted from my linked paytm account, already raised 4-5 complaints from app, but no response yet, no customercare no. Available, mailed also on [protected]@uber.com but it also useless, uber user plz avoid linking your e-wallets to uber to avoid automatic deductions. Is there any one can help they charged me 96/- for the cancelled trip by the driver....

Hi,
My uber account # is [protected]. I have more than 350 rupees in my uber paytm account. When i try to book uber cab a massage occurred "please select cash mode". Why should i select cash while i have amount in my wallet.

Now i am so frustrated. I want delete my account and want to get back my money.

Uber provide worst service and there is no platform to complaint or inquiry.
I rate 0 out of...

I had taken ride on 3 nov and they have deducted money today on 28th without any information directly my from my paytm wallet without any prior information.

On 3 nov i had trip with uber rides, that from south ganesh nagar to airport.

And after trip, i got the bill of amount 600 + and same day i had paid 500 rps through paytm wallet and rest amount via cash to driver name sanjay.

I have given almost...

I have lot of bad experience from uber, drivers not turning up and last minute cancel the trip and put us in trouble and mental strain.
Even driver cancelled trip by not turning up will be charged to me as cancellation fee. Three times it happen to me. Nov 13th early morning pre booked trip driver not turned up and cancelled the trip. Uber charged me rs. 43. I was in heavy stress that i may miss my train and luckly i got another uber....

I had an issue with a trip and i received awful customer support. For almost a week no one responded to my complaint and when uber finally responded the representatives were rude, they refused to understand my issue or even read the complaint messages. They were all typing out the generic reply. They don't even read my response before copy pasting their generic reply....

I was not able to login to my account for which i submit a report on uber.com. They repeatedly sent me the same reply which was of no help.

I cannot understand why it is taking over 4 days for them to resolve it. I have an outstanding payment on my debit card because of which i cannot even pay with the card from another account.

The least they could do is verify my email or phone number and help me out....

Uber india charged me 874 rs for a trip which i never took. 23rd nov i have tried to book a cab but it was not successful. Later next monday morning it was asking me to pay the past due of 874 inr. Since it was early in the morning i was left with no option to pay the amount. I was shocked to see that how a driver can start the trip without my knowledge and without calling me. From the trip details i could see that the driver had gone all...

It is reported to you that i booked uber from naraina to tilak nagar yesterday afternoon and today morning from shiv nagar jail road to naraina. I feel deeply hurt that in spite of paying full payment demanded from the driver i am receiving messages that i have not paid full payment. This is further added that i have a discount of rs 50. Instead of deducting 50 from my account 79 rupees have been deducted.
I am your regular customer...

Uber india wants to be in background and not available to customers during conflict. They want all issues to be communicated thru email. Why not a call centre and solve minor issues.
Let some one responsible talk to me. I will list the issues.
1. Dropped in a diff place
2. No option to claim offer
3. What if i don't want to pay full claim
4 why driver does not provide contact no
5. Why call centre...

I wanted cab from mumbai chatrapati shivaji international airport to kandivali.. The uber agent showd me tentative amount of rs. 500 for the ride till mu place.. When we reached the destination driver o[censored]ber car no. My 43 bg 1276 didn't bother to show me the exact amount of bill.in spite of insisting he didn't show the bill and took an amount of rs. 740. This included airport parking /exit fee of rs. 100.. As i am using the uber airport...

Worst service i ever seen like this before, they charged wrongly and trying to resolve the ticket without considering anything. Keep on resolving without proper details. I'm providing all the evidence but no use. They are cheating everyone, i don't know how many peoples affected like me. This cab service needs to be sealed asap. Fraud company service, very rude, not at all considering the customer worries and frustrations. Keep enjoying and...

As we have hire uber taxi today morning from airport ahmedabad to paldi, taxi no.3620 name of driver nayanbhai. We booked taxi on amount of 182, the driver has taken 182 plus 85rs for parking.
As we are not responsible for parking charge so kindly refund that money to us

Regards
Vasudev manuja
[protected]
[protected]@gmail.com...

I rent uber on 07 oct around 9:15 pm from t3 arrival rd, indira gandhi international airport, new delhi to mahagunpuram ghaziabad. The total distance between source and destination was approx 52 km. When i reached my home (Mahagunpurm) @ 10:27 pm i asked driver to stop the meter and in reply he told it has been stopped and you will get trip detail and bill in few minutes. As i choose payment method as paytm so i presumed it has been deducted...

I was charged incorrect cancellation fee by uber from my paytm wallet. On complaint, they made a refund in uber credits, which are non-transferable and can only be used for uber. It compels me to ride uber again if i want my money. I requested them to make refund on the original payment method for which they are refusing without any explanation. How can anyone charge a customer in terms of real money and refund in abstract money?? Pathetic...