Uber India Complaints & Reviews

I had booked a uber ride on 13th dec 17 for bangalore airport drop. Driver intentionally took wrong route due to that i missed my flight as the route was very long and had huge traffic so i could not reach airport before my boarding time. I booked cab 3 hours before from my boarding time and generally it takes 1 hour 15 minutes to reach airport from my residence. I complaint about this in uber to compensate my flight ticket charge and cab...

1) on 14th dec 2017, i had booked uber from mylocation jp nagar to majestic bus stand at around 4:25am.
2) within minutes or so i got a call from the driver via phone number:[protected] at 4;28am, but the driver suddenly hangup
3) i immeditaely called the driver on the same number, the driver picked up and asked about destination details and said he will come at my place asap.
4) i waited for around 10 mins but did...

I booked my uber ride on dec 12th at 10.11pm from law college road pune to azad nagar pune - driver chaitanya tata indica mh12nx1037... Mob no.[protected]. He called me and asked me where i wanted to be dropped and said he would arrive in 5 mins, i waited for 30 mins calling him every 5 mins but his phone was switched off. He did not arrive nor cancel the ride. I had to call an ola to take me home.
1. Y is there no number to call when...

Today i took uber from a hospital to my home so i kept the drop location as kothpet and from the main road it’s little inside i told the driver that uber calculates on kms travelled and it will calculate for that extra mile the driver started arguing that i should have been more careful to use the app n now he’s taking me free for that extra mile which is not true, i even told the driver you can ask you’re company about the rate policy...

Hi
I booked a cab on[protected]. I called up the driver and he told me to cancel the trip because he did not want to go there.
I did not cancel. I waited for the driver he came there I told him to take me to my destination. He told me to cancel the trip and he won’t take me.
I being a girl and it was night time, the driver was so unprofessional that he waited over there and did not even cancel the ride by himself...

Dear Customer Team,

I have booked UBER CAB yesterday around 5:15pm and i have filled my destination location which was in Gurugram (Gurgaon). Driver start Google MAP but when we are entering in Gurugram, driver changed the route. i am saying to take over flyover according to MAP but driver changed the route. He routed CAB inside Gurgram and my destination was only 4km from there and he routed into 18km in traffic. My bill...

Hi... On 9th dec... Sarurday.. I book uber... From the vibgyor high balewadi.. The name of the driver was sagar.. And he came with the white indica... Around..2.30pm... Firstly.. He drove very rashly.. And other issue is he talked to me very rudely... I want u ppl hsve to take a strict action against him... I told him that i will complaing anout u.. He said to me go.. Ahead i don't care... So just take action against him otherwise i stop...

I was travelling from kandivali to nallasopara and had to cross dahisar toll on the way. The toll charges are rs 35/- only. However, uber have charged me rs 36.75/- which is already included in the total bill. On confronting for the same, they are unable to provide a valid reason or solution.
After checking i have checked all my previous trips wherein i had to cross dahisar toll and everywhere they have charged me 1.75/- extra. This...

Its been more than a month that i am unable to book a ride. Whenever i try to book, booking fails. When i confirm my ride, the app shows error and fare expired. This is really very pathetic. I have tried every possible ways to reach you, but i got no response from your side. I have tried to contact you on facebook, google play store but got no response. At first this problem was with uber pool but now i cannot book uber go, uber xl also....

I booked a uber at domestic terminal at new delhi airport. I was standing at the pick up point as suggested by uber application. Initially it showed two minutes away then six minutes. When i called the driver he said if i can walk about 100 mts towards petrol pump, he will reach there. I walked and waited. I called again but not couldn't locate each other. I gave call to another taxi driver where he also couldn't locate the place. So i waited...

I booked a uber go on 4th dec evening. The driver and me were in contanst contact. He was making excuses for the location i had given for pickup. After sometime he called and requested to cancel the trip as he didnt find the address.
I have raised the refund cancellation issues many times but no one responded.
Cab booked: hyundai eon
Date: 4th dec at 7.44pm
Driver name: sandeep...

Today me nd my friend office ja rahe the hum subhash chowk flyover cross karaoke herohonda ja race the due to traffic hum line me the ek uber cab ati h speed me then hit me from back my scooty is totally damaged and i m also suffer from injury but driver wha nahi ruka wo bhag nikla jaise hi rokne ki koshis ki cab car number tha - hr 61c 9376 so plz help me to catch the driver....

Hi,

I booked uber on 2 dec 2017 from nigdi to chakan dynaeshwar refused to come saying that from chakan we do not get any people.

And refused to come and hanged up the call and i called him back he said that go complaint whatever you can do very # people i thought not to take actions so cancel trip but when i request on tuesday cab 42 rs deducted shame on you uber.

Maruti suzi drive cab
Cab person...

Hello,
My father booked a trip with uber on 3rd dec 2017 in bhopal. Not being very used to using apps he is not able to complain. Driver delayed the trip telling that he called multiple times and asked to cancel saying he won't be going to the destination requested. When my father asked him to cancel he said he don't know how to cancel and started abusing unnecessarily. This is not at all the behaviour expected from uber drivers....

Dear sir/madam,

I booked cab on date 13/12/2017 time 11.45am from gurgaon to govind puri and total bill is rs.568/- cash i will paid and driver is told me give rs.100/- extra for toll tax and all ready is toll tax in bill rs. 105/- included. But not open door and locked door for cab after 10 minuets i call to delhi policy and after that open door. I want pay by pay by paytm he told me give cash driver is not have paytm wallet...

Hi,

1. I have paid 42 rupees for the driver cancelled trip on 29/8/2017, immediately i have booked the cab and he charged me 101 rupees instead of 59 rupees.
2. Driver did not came to my location cancelled my trip and i have paid 42 rupees for the driver cancelled trip on 01/12/2017. I am able to see in the uber app that driver cancelled the trip from other location.
3. When i booked my trip it showed me 42 rupees...

Why does uber not have a contact number for lodging complaints?
Consumer should have a right to lodge a complaint on phone to resolve the issues.
Resolving by mails should not be the only process.
Access to mails cannot be possible always.
I was desperate to complaint to uber regarding the driver drunk and refusing to drop me in bangalore airport on 2nd december evening after he came to pick me up at rajaji nagar....

Had taken a ride from kochi airport and as the trip had multiple stops, which was also updated while booking, the driver finally demanded rs.900/- instead of the displayed amount of rs.570/-. He had mentioned the amount shown as an error and this to be updated in the receipt by the next day. However this was not updated and on complaining uber team was not taking the responsibility and happily informed they cannot be responsible.
br...

Hello sir,
I booked a sharing cab on[protected] around at 9:15 am for aanchal library location however cab not come there for half an hour after that cab driver stand another location and call me that he is standing in front of dmart lalkothi, i request him that it was not my location please come my location i guide him the address but he cancelled my pickup.
And company deducted 36 rs and message me that 36 rs outstanding...

I, accompanied by a friend, boarded the uber cab bearing registration ka53b8069 a maruti suzuki swift dzire from electronic city bangalore, driven by saravanan. First the driver asked me to come at a location almost 1km from the pickup location. When i asked him about it, he rudely replied back telling he won’t come. Later he came to the set location. After boarding, he glared at me strangely. Then after asking my drop, he started driving....