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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
Complaints 5904
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Uber India reviews & complaints page 166

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S
Shravani Shrotaswini
from Bengaluru, Karnataka
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lost my phone motorola z play

Address:560100

Lost my phone in the cab and now driver denies to have it. The drivers response was very rude when asked to speak in some other language other than kannada or telugu. When i tried reaching my phone it rang and then went switched off. This proves he has the phone. This is not what is expected to happen with a trusted customer it should get resolved immediately or else i won't hesitate to escalate this in no time. I won't keep myself from going...
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deepikabathari
from Gurgaon, Haryana
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extremely rude behaviour of driver

Address:Kamrup Metropolitan, Assam

Sir, I booked uber at 10.59am.I got car in time but when i asked the driver to take me to my destination he spoke very rudely.He could figure it out that I had never taken that route.Then later again he was disrespecting me by using words like tujhe route samajh aya kya?( in assamese) but i just dint reply as i did not want to argue.At the end of trip i gave him rs500 as the bill was rs89 n again very rudely he said he doesn't have change...
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S
suriadmal
from Hyderabad, Telangana
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wait time for cab

Address:Hyderabad, Andhra Pradesh, 500034
Website:[email protected]

The application time while booking showed me in 10 minutes the cab would arrive, but once i confirmed the booking it showed me 23 minutes, hence i cancelled the booking for which i was asked to pay Rs84 during my next ride for which i accepted.i booked another cab immediately, and again the same incident repeated, where in the wait time post cofimation of the cab was much more than the time showed initially.when i spoke to the driver he asked...
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B
Basanta Barman
from Panaji, Goa
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amount deduction against cancelled trip

Address:Kamrup Metropolitan, Assam

On 15th nov, 2017, i request for a trip and In this trip the driver not ready to come to my pickup point, and he cancelled the the trip, before this trip, in 30th october 2017, that day also one driver did not pick upe and cancelled the trip due his problem, when i called him he told me that MVI checking him and he can't come, but tjat day also you are charge me extra fine in the next booking, if you are charging without my fault, then i...
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G
ghatak54
from Bhopal, Madhya Pradesh
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alway fraud in booking

Address:500087
Website:UBER

When we had emergency for booking its not working few minutes after it will rates 3 tmie extra
And advance booking is also not working
They are fraud to people
I had suffer many more time in this uber site when rains fall down that time they
Mainly fraud to people i cant digest it please give to complaint to police and pick up location to drop location please give fixed price...
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S
Sucheta Khubber
from Nilokheri, Haryana
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charged extra by driver

Address:Chandigarh, Punjab, 136007

This is to inform you that i have booked uber on 25/11/2017 from mcm dav college, sector 36, chandigarh to sector 17 bus stand at 3:43 pm. The fare was 37 rs./-. When ride was completed, driver told me to give 78 rs. I checked it again.. He didn't complete ride but fare was 78/-. I thought dis may be due to timings. I asked him to complete d ride so that i could know exact amount to be paid. He didn't listen. I was in a hurry. I paid him...
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R
RABINARAYAN PATNAIK
from Bhubaneshwar, Odisha
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taxi service penalty fare

I have booked 🚕 from cama 🏨 ahmadabad to airport i have cancelled thrice for driver's fault, 1st i have cancelled for driver doesn't respond, 2nd reported to be late by 30min, reason not known, 3rd told he will be late by 30min for cab repair.
I have to catch my ✈, i have been excess charged rs. 200 (Approx 342-142) for non of my fault. So plz refund...
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R
Raziah Shaik
from Hyderabad, Telangana
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upon request wrong dated bill sent to me-travelled on 29th october 2017

This is to inform you that i hired a cab on 29th october from shamshabad airport to kavadiguda, firstly after the payment i dint receive any bill as it was an instant booking, later for my records requested the cab for a bill and i notice the bill is dated erroneously post dated as 29th november 2017.

I want the clarity from the uber officials and an immediate new invoice should be issued to me...
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A
anjali gairola
from Noida, Uttar Pradesh
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overcharged on my trip

Address:New Delhi, Delhi, 110096
Website:www.uber.com

I booked the uber ride from mayur vihar phase 1 to mayur vihar phase 3 on 24th november 2017, 7:57 p. M and the expected amount to be charged was 160 rupees for ubergo. Payment was in cash mode. When the ride was over, uber showed the charges of 378 rupees... That's more than the twice of expected charges. When i complained about it to the uber, they didn't reply back. Worst experience ever...!!...
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S
syam3399
from Ernakulam, Kerala
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rude behaviour by driver

Address:Ernakulam, Kerala, 682030

I am a native of kochi city, an hour before i called for a cab through uber. When he contacted me, he said that he is far away from my location, and he couldn't reach in time. So i asked him that on why he had to accept the trip and also politely asked him to cancel it. He then rudely replied to me and asked me to cancel the trip. I tried to make him understand that, i will lose my money in the next trip, if he didn't cancel the...
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S
sawan singh mehra
from Gurgaon, Haryana
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uber driver t-boned me. i will fear for my life now.

Address:New Delhi, Delhi
Website:www.uber.com

I was calmly crossing the road on my jupiter trying to go home, yes i did look left and right, midway this car comes towards me and hits me from my left side right in the middle. I get up gather my wits and walk up to the driver side, turns out he is and uber driver with not the slightest bit of remorse on his face. He blames me that its my fault and refuses to give his license when i asked for identification, he even refuses to move his...
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T
TDA
from Pune, Maharashtra
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amount charged more than meter shows

Hello i am from mumbai... Yesterday we took a uber ride and at the time of booking we paid rs. 753 via paytm before ride actually started and when our ride ended up, the amount shown in driver app was just rs 573. So i was overcharged by uber and yet there is no any information regarding refund... I gone through uber app and also netsurfed for customer care but helpless.. There is no any such rooms from uber where we can contact them... I...
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S
Sudesh4556
from Bengaluru, Karnataka
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driver refused for the booked trip.

Address:575004

Yesterday morning, i booked the cab for my trip from gandhinagar to mrpl at 0530pm. Even though booking was done in the morning, i received the driver information at 0520pm. When i called the driver, he enquired about the trip details and he straight away refused and he told they can cover only 7 kms within city. If that is the case, then how it has accepted in the system. The situation was very pathetic and trying for the other vehicle at...
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M
Man N
from Delhi, Delhi
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fraud by uber

Uber had floated an offer of getting a pass of rs. 149/- which gives 20 rides for a month at the rate of rs. 129/- flat in the delhi ncr region. Upon uber's representation, i had selected the promo as well as booked the cab, the amount of which was clearly shown as rs. 129/-. On my way, the cab driver, mr. Sandeep took a different route at one point and selected to go from the flyover instead of taking the other route from below the flyover....
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K
Kanu kashyap
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driver misbehaviour unprofessionalism

Address:New Delhi, Delhi, 110059
Website:Uber.com

I used uber pool on 23rd nov from gurgaon till uttam nagar. Driver {niranjan with maruti swift white car} asked me location & suddenly became rude when i informed uttam nagar & told me that he will only drop me on main road & not in location since uttam nagar is traffic prone area, i asked him he could have cancelled and not taken this trip, driver said you cancel it very rudely you need to pay the charge. I asked my brother to pick me up...
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G
Geetha Sridhars
from Chennai, Tamil Nadu
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charged for the poor service

Address:600028

We availed a trip by uber taxi 0952 on 22nd november 2017. I would like to bring to your notice what happened on this trip. We booked the above cab for pick up at meenambakkam airport and drop at rani meyammai towers, mrc nagar, chennai 600 028. We were three o[censored]s travelling and my father in law was also a traveller and 85 years of age. The vehicle on travelling down the guindy bridge developed some technical problems and refused to start....
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R
rajdeepmazumdar
from Adoni, Andhra Pradesh
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overcharged for trip

@uber_india very unpleasant experience with billing. Overcharged because of your system concerns and no resolution from cc for the past 3 weeks. The feedback i am getting is once the dues are clear i am set for ride as usual. Reply is illogical.

Already i have approached to you in twitter but you remain to keep quite. What does the customer conclude on ur service?...
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M
Mbharadwaj
from Lala, Assam
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the uber car kept us walking about a kilometre

One of the un-professional services that i've ever received. The driver, who goes by the name of rubul ali, made me and friend walk from ganesh guri petrol pump to dispur dhaba which is over a kilometer. The aforementioned person has no knowledge of traffic conditions and as a result misbehaved with us communicating with us over cell phone. Kindly take appropriate action against him. He has harassed both me and my partner since the last 40...
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Dear Sir,
below are the contents of the letter send to Uber company by me. Please guide-

Dear Sir,
1. I had booked Uber Cab through Android App using Tapzo, on 19 November 2017 from Terminal 1D, New Delhi to Sector 21, NOIDA. The tentative cost of the trip was reflected as Rs 525/- against Sedan Category.

2. I then, received a confirmation on my mobile through SMS at 7.58 PM from RM-INDUBR that...
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A
Amar Aryan
from Delhi, Delhi
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remove cancellation charges

Address:122002
Website:google

I wait for my cab till 25minutes, within this 25minutes i called the drive more then 15 times but he didn't pic my call, after 25 minutes he picked my single call and asked me for cancel the ride. And now uber charged 42/- on me beside i was waited for driver 25m in cold weather while standing on road, beside it's a mistake of nonsense driver only.
He asked me for cancellation after 25 minutes when i was waiting for me,,,,,...
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