Uber India Complaints & Reviews

Name: daniel
Email: [protected]@gmail.com
Mobile no: [protected]

On 26th of october at 3:15 pm, my friend and i took a uber cab model toyota etios liva, plate number 6417, from "japan travel cafe azuki" to "sri visnu pearls", in bengaluru. Upon arrival, i forgot my phone (A brand new black oneplus 7 smartphone) in the cab.
I called my number, but at some point the phone was switched off. I finally reached...

Hi i received stale sweet from nathu's sweets. I ordered from uber eats got stale sweets. I contacted customer support of uber eats multiple times but they are not helping me. I got stale sweet & had contacted restaurant also but uber eats not giving refund & saying that we will pass feedback. I also contacted restaurant & told about the stale sweet. Kindly take strict action against uber eats....

Sir,
This is ali azam and my registered contact no is [protected]. I am very disappointed with the service as i was charged rs 75 more than my booking charge.
My trip was booked from howrah rly station to pentacostal mission church, taltala and without any valid reason my charge was hiked up suddenly. Please address this issue for the better customer service.
Ali azam...

I booked a cab. The driver confirmed booking, it was a 5 minutes distance when booking was done. Driver asked me where will you go? I told him fatehpur beri, delhi.

After that he stopped his car 1 minute distance near me and didn't cancel my ride. I called him several times but he didn't pick my call. I also texted him messages.

Niether he cancelled nor did he reached. He kept me wait for more than 40 minutes....

Hi,

My friend booked cab on my behalf from sabzi mandi railway station delhi to amrapali silicon city, noida, in driver's app, end location was also showing amrapali silicon city, noida but when he navigated and started ride, he took us to rohini and when i said our location is noida then he said please try to update same location again in app which i did and after that it showing correct route, first we went to rohini dont...

Hello sir,
Today (30/10/19 @ around 21.45 i placed an order for my dinner. But the money got debited and transaction shown, but the order wasnt placed at all.
Kindly do the needful. Please check and let me know, where the money is.

Let me know whether the money is with your side or uber side or shop side.
And tell me the way to get it back.
Hereby i attached the screenshot for the transaction....

Today[protected] i have ordered mushroom biriyani in uber eats but i received nonvegetarian biryani. I have given a complaint on their chat but they didn't respond. I am a pure vegetarian and this is sacred month (Karthika masam) for us. I had a little amount of rice with nonveg curry after i got to know forcefully i vomit the food which i had. I am emotionally and mentally damaged by this act.

Order id=#826a6...

I ordered for uber on 9th of august from darya ganj to naraina and the estimated amount was 250. And on reached he started demanding 356 which was much higher than the estimated amount. Probably he took a long route. I told him that the estimated amount was 250 and why now i should pay 350. Just to compromise i paid 300.00. After this trip i went abroad for one and a half month and therefore there was not need o[censored]sing uber in india otherwise...

When i book an anuto in uber, the driver starts the trip without me. They do not pick up phones and keep on texting to wait for some time as he is stuck in traffic. After waiting for half hour, he stops responding to my calls or texts. When asked why he started the trip without me, he says it is network issue. And when i cancel the trip or driver cancels the trip, about 300-400 rupees is deducted from paytm. This has happen to me atleast...

I recently booked an uber from viman nagar to daulat lawns. The total fare was 287 and 150 of my credits were used, meaning i only had to pay 137. But the driver asked to pay the full amount and was being rude. Due to time constraints, i had to pay 290 along with the automatically paid 150 credits. I want to avail full refund of the extra payment along with strict action against the ill mannered driver named tayyab, who drives an uber auto...

This is venkat. Today i have booked over cab from annattu to mogao pair east. Nearly about 10km. While scheduling my ride shown as 178-248. Whereas while on trip starting time also it is not showing fare estimate. They charged me 401/- which is almost double. They are cheating the people like any thing. Surge price is 1.9 times. Government should take action on these people not to cheat people. Or atleast they should show the estimated price....

I have thoroughly browsed the uber apps, find all the possibility of complaining for the driver but no where about the uber itself. Wasted a lot of time.
Kindly improve the apps with a switch in addition to emergency one, to contact uber with one button.

I have traveled last evening from t3 igia to okhla in new delhi the details are enclosed in the receipt.
While booking the cab the amount was shown as rs. 258...

My account has been deactivated by uber without specifying reasons.
Just saying that i have violated terms and conditions or use isn't helpful.
I am unable to determine whether the reasons for deactivation of my account is on account of misunderstanding or miscommunication.
I have been with uber for last 5 years and i have been a good customer to them.
My email id associated with the account has been [protected]@yahoo.com...

Drivers cancelled the trip after telling us to wait at the pick up location. Despite the fact that they are not supposed to ask the rider about the drop location before starting the trip, they do so all the time and tonight as well. The driver was few yards from me when he cancelled. Please take affirmative action against these workers by starting with the two drivers i am attaching the identity of. This happened 6 times on 26th october,...

I book a ride from mira road to mumbai on 26/10/2019 at 06:20 pm - allocated a car no : mh04hy1217 - driver name : manoj - mobile no : [protected] as per uber privacy policy drop location address should be shared post starting a ride but driver called me and ask for drop location which i denied to disclose. Because some times once we tell the drop location on phone, driver cancel the ride without informing the passenger. After multiple...

I book a ride from mira road to mumbai on 26/10/2019 at 06:20 pm - allocated a car no : mh04hy1217 - driver name : manoj - mobile no : [protected] as per uber privacy policy drop location address should be shared post starting a ride but driver called me and ask for drop location which i denied to disclose. Because some times once we tell the drop location on phone, driver cancel the ride without informing the passenger. After multiple...

I order uber car in new delhi car was very dirty and stinky and old, even it donot quality for safe ride there is no room for luggage driver was rude and donot want to turn ac on we came from usa and g oil this really crazy car there was no option to cancel ride or change we have forcefully accept this rude
Pl answer this car outer look is not right even seats no good no room in car for airport pick ups
Thx...

I installed uber app version 3.347 recently and booked a cab. Then i talk to cab driver (Sanjay). Driver tell me i reach within five minutes. Then leave the app. Then after 2 -3 min later i open the app to check the status. I didn’t found my booked cab details. Same issue i faced two time in two day. I used to book cab using uber so many time, never face time type of issue previous.

This is very disgusting app...

I booked cab from Mulund to Dadar showing price tag 280 to 370. I was charged 635 though no peak hours no traffic no delay in completing trip. No option for complaint for this. Some stereo type option shown with no option to place actual cause and they have revised fare to 569. The difference of amount shown and amount charged is big and we hv no option to place our complaint. It is really disgusting.

Pls do the needful. br...

Today i traveled from gate no.6 gip, noida to amity university gate number 2a. I left my phone in the uber cab hr55aa6731 driven by manoj. The amount paid was rs.91.60/-. Even after contacting the driver, he is not taking my call. My phone is out of reach.

Phone details: i phone 7, black color, sai baba wallpaper. A newspaper cutting was kept in between the phone and the back cover. The back cover was transparent.
br...