Claimed

Uber India Complaints & Reviews

1
Last updated Feb 19, 2024
Complaints 5904
Resolved
182
Unresolved
5722
Quick Links
Statistics
Share
Contacts

File a complaint to Uber India

Having problems with Uber India?

File a complaint and get it resolved by Uber India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Uber India
Customer Service Contacts

Uber India Website

Uber India Head Office Address


India

Uber India reviews & complaints page 58

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mahak vij
from Delhi, Delhi
Report
Copy

unsafe behaviour of driver

Address:New Delhi, Delhi, 110055

My driver constantly kept on ordering (Not requesting) me to keep standing on pickup point even when he required 10 minutes to come.
Secondly, when he arrived i was already there and signalled him to come on the side so that i can safely board the cab but he didn't do the same and i had to get into the cab in the middle of the road.
While doing so...in order to prevent myself getting hit by another vehicle and quickly got my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Das Anup
from Kolkata, West Bengal
Report
Copy

rejection of booking by uber car drivers

Address:Uber Car, North 24 Parganas, West Bengal, 700136

Today (02.10.2019) in between 13:20 hrs. And 14:00 hrs. I have booked uber trip car. Accordingly, i have been allotted a car bearing no. Wb-04g-7702 and thereafter wb-19h-6367 but both the drivers of the said vehicles rejected my booking without any reason even after positive talking with them over phone. As a result of which my aged ailing parents could not reach at the destination in time and missed the bus for their abroad journey. Moreover,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
borominu
from Delhi, Delhi
Report
Copy

driver took extra cash

Address:New Delhi, Delhi, 110070

This has reference to my UBER Trip dated 30.09.2019 at 23:44 hours (IST) from T3 Arrival Rd, Indira Gandhi International Airport, New Delhi to[protected], Sector D 3-4, Vasant Kunj, New Delhi. The driver name is Mr. Shamim.

The fare of the trip was Rs. 330.22 plus cancellation fee of Rs. 42.00 of trip dated 30.12.18. Thus, total payment to be made to the driver in cash was Rs. 372.22. But the driver told that the total fare...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dixon Vohra
from Mumbai, Maharashtra
Report
Copy

illegal deduction

Address:141007

I booked uber taxi on 1st October 2019 from kitchlu nagar to tibba road Ludhiana in the morning and after completion of ride the driver charged me rs.160 and i paid the amount in cash and driver left the spot and thereafter the amount was again deducted from my paytm wallet and i sent email to paytm as well as uber, but nothing had been done till now. This is an illegal malpractice being adopted by the company.kindly do the needful in this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GLADY THOMAS
from Mumbai, Maharashtra
Report
Copy

payment made but still shows outstanding.

Address:AnDnR Soft Solutions Pvt Ltd Sarayu Park, No 15 III Floor, Second Main Road New Colony, Chrompet Chennai 600044 Tamil Nadu TN India, 600044

This is regarding my travel in an uber auto on[protected]. My payment mode was through debit card and the total amount for payment was inr 57.84. On reaching the destination, the driver asked me to make the payment in cash and gave me several reasons on cash not reflecting in his account in his previous online transactions with other passengers.
Understanding his problem, i tried to change my debit card payment mode to cash mode, but...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Govindraj G
from Guruvayur, Kerala
Report
Copy

uber employee

Address:Murugesh palya, 560068

Dear team

In your company you people have given vendor to sale the mobile one person mr. Rajesh have taken the amount form me on june month 14th till now i did not received the mobile i asked him amount he said today i will give tommorow i will give it's already more then 3 months have completed. Last friday i visited to uber office i asked where is the rajesh they said they are in leave. They called him in front of me he is...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sagarganer
from Delhi, Delhi
Report
Copy

left my mobile phone in uber auto

Address:Kanchan onyx, pisoli, pune, 411060

I mistakenly left my phone in uber auto and now i do not have any details to contact my driver and have my phone back.

Neither i have any response from uber, as i have raised complaint on help.uber.com.

Got a reply from [protected]@uber.com as your mail could not reach to us.

This was not expected from such a service Uber.

Please look into this.

Uber auto was booked from...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sweta Kasat
from Mumbai, Maharashtra
Report
Copy

maruti suzuki dzire wb, 19j9990 14.09.2019 at 17.34 hrs

Address:RD 9/11/1, RAGHUNATHPUR ROAD,GAYEN PARA,, OPPOSITE TO B B EYE CARE,, BLOCK C 3RD FLOOR, Kolkata, West Bengal, 700059

Sir

With kind attention I would like to make you aware that on Saturday at around 5.30 I took a ride in Uber Fromm HHI to NEW TOWN METRO PLAZA road, rajarhat CHINAR PARK. Its our mistake that we didn't mention a stop but everyday we come with the same route and i got drop down at RAGHUNATHPUR Bus stop along with my friend continue the same cab to metro plaza New town residancy.

On that very day that only driver...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
tiwarisam123
from Delhi, Delhi
Report
Copy

full refund still not initiated

Address:Unit No 4, 1st Floor, LBS Marg, Kurla West, Mumbai - 400070, Centrium Phoenix Market City, Mumbai City, Maharashtra

On 24th september 2019, i took a ride with uber from 31, sundernagar to patparganj industrial area.
The car's ac was on 1, i asked the driver to increase the temperature to 2, which he did.
But still since it was too hot, i asked the driver to further increase the temperature, to which he replied very rudely that all the previous passengers were fine with ac being on 2 but why only i am finding it hot and asking him to increase...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Umesh2020
from Gurgaon, Haryana
Report
Copy

regarding wrong charge of uber ride

Address:122003

Hi team,

On 28/9/29, i booked one uber ride and selected payment method paytm but drive was taking more time then expected to reach to my location so i took different cab and left. But the amount was deducted from my paytm account even i was not part of that trip. I complaint on uber app but they are saying you had compeletd the trip and not refunding my money.

Drive name : mohd sahid hussain...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kathir Parasuraman
from Bengaluru, Karnataka
Report
Copy

dumb customer service

Address:Chennai, Tamil Nadu

First i wanted to cancel the order as soon as in secs the order was placed and the order was placed using paytm but the order went through without any authentication and the person from uber in call said that the order went through without any authentication due to their technical glitch and they will look after to get that resolved but won't make for the problem because of that as i'm the order it since the order wasn't placed due to technical...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashwini Mp
from Bengaluru, Karnataka
Report
Copy

payment through zaak epayment

I used card payment method and the transaction is done by zaak epayment and and the order is been cancelled automatically, and they have charged even more than the item amount, i have seen many same kind of complaints on this website, when we are using over eats why is it charged through zaak repayment, and that too not even the exact amount it was more than the item cost, kindly arrange for the refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mukesh singh P
from Chennai, Tamil Nadu
Report
Copy

highly inappropriate billing

For a distance of 3.1 km i was driven for 7.38 km. I have been charged for base fare, travel distance, and then travel time too. On the top of that a surcharge of 1.4 was applied on all (i.e base fare, travel distance and travel time) which is highly inappropriate. Even if traffic is considered changing of route again and again is not justified, and when surcharge is paid because of high demand then how somebody can be charged for travel...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ronit Lakhmani
from Mumbai, Maharashtra
Report
Copy

lost wallet in uber's cab

Address:783, FIRST FLOOR, JANTA FLATS DILSHAD GARDEN, DELHI, New Delhi, Delhi, 110093

I have lost a wallet in uber's cab. When i came to know about it, right away i have contacted the driver and driver admits that he has a wallet of mine. After talking to him, he assures me that he will submit the wallet at uber seva kendra at sector 29 gurgoan. But unfortunately he hasn't deposited yet. Now he is not picking up the phone.
I have explained the scenario to the uber over mail and they also contact the driver from their...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Monika barman
from Noida, Uttar Pradesh
Report
Copy

charged extra on chadh trip

Address:Nagpur, Maharashtra

This time uber male me fool by charhe. When we check the fare is something else after driveproblege is different to my parents travellers yesterday will definitely go to consumer court.

Please take my point &sent me proper reply.
1) how can uber charge 3time more, subhash nagar to tamaswadi root only 32 km they fare charge rs. 532/- (Please see attachement)
2) at that time of booking the charge showe₹532/-...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 110007

My food order I'd is #50C1F I did not received the food in right condition, my order was completely damaged when I received it, I live in pg and I order Gulab jamun set of 11 from bhimsain restaurant which when I received was fully damaged the sugar syrup was completely coming out of the packaging and the packaging was damaged due to heavy weight of the package the gulab jamuns were also damaged the were in the bottom of the boxes, now when...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shrikant Narayankar
from Dhule, Maharashtra
Report
Copy

payment deduction

Address:103, A WING,VIJAY CHS,NEAR CHINCHOLI BANDAR, 400064

On 13 th oct i ordered one roll via cod... After waiting for 2 hours.. Suddenly the uber eats shows.. Delivery boy contacted... But u didn't respond so order cancelled... I can show my call logs... I tweeted this issue to uber eats... No response.. Today on 26th sep i was adding my debit card... Uber debited previous money which was 75 from my account.. Telling they charged it for previous order... Uber eats failed to deliver order.. N they...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nasr
from Idukki, Kerala
Report
Copy

driver's misbehaviour

Address:Uber India., Mumbai City, Maharashtra, 400058

Dear sir/madam,

This is to inform you that on 26th sept 2019 morning i booked uber auto. The driver mr. Javed shaikh, picked up from home and instead of telling him to follow the gps, took me on the wrong route and when i scolded him. He aborted the ride and dropped me on middle of the road.

Not only this he aborted the ride and then started asking money in cash.

But still the company wants me...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Baskaran Sundararaj
from Pune, Maharashtra
Report
Copy

double time payment expected by uber

Address:600042

Baskaran sundararaj
12:40 (4 hours ago)
To dara, liane, pradeep, grievanceofficer_india, grievanceoffice_india, supportbangalore

Rom: baskaran sundararaj
To: [protected]@uber.com, [protected]@uber.com, [protected]@uber.com, [protected]@uber.com
Cc: [protected]@uber.com, [protected]@uber.com, [protected]@uber.com
Bcc:
Date: tue, 24 sep 2019 15:23:38 +0530
Subject:...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gracy Anthony
from Delhi, Delhi
Report
Copy

charging for the ride which I have not taken

Address:JASOLA, SALCON AURUMN, New Delhi, Delhi, 110025

I book an auto yesterday evening from jasola salson aurumn till south extension part 2. And instantly the ride was booked and it stated will take 5 min. After 5 min. I didnt received any message or call from the driver. So i called him to enquire. While i was speaking to him. The call got disconnected and the ride was also cancelled without any intimation to me. After sometime i received a message stating that i will have to pay back 20 rupees...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy