Uber India Complaints & Reviews

I have thoroughly browsed the uber apps, find all the possibility of complaining for the driver but no where about the uber itself. Wasted a lot of time.
Kindly improve the apps with a switch in addition to emergency one, to contact uber with one button.

I have traveled last evening from t3 igia to okhla in new delhi the details are enclosed in the receipt.
While booking the cab the amount was shown as rs. 258 and that continued on the way also.
But when i completed the trip, i was charged rs. 587 that is toooooo different. This is not fair as i was at no point of time informed of this change. This is my money and not yours; how can do whatever you like without informing also.

The receipt contain ore than 50% as toll etc. This should be solved urgently and a refund be provided.
Shakeel ahmed

Also, you provide receipt in pdf format and we cannot add a pdf file here???

My account has been deactivated by uber without specifying reasons.
Just saying that i have violated terms and conditions or use isn't helpful.
I am unable to determine whether the reasons for deactivation of my account is on account of misunderstanding or miscommunication.
I have been with uber for last 5 years and i have been a good customer to them.
My email id associated with the account has been [protected]@yahoo.com

Drivers cancelled the trip after telling us to wait at the pick up location. Despite the fact that they are not supposed to ask the rider about the drop location before starting the trip, they do so all the time and tonight as well. The driver was few yards from me when he cancelled. Please take affirmative action against these workers by starting with the two drivers i am attaching the identity of. This happened 6 times on 26th october, 2019 and i have marked two of them. Please teach them a sound lesson so that they don't ruin such an essential city cab service.

I book a ride from mira road to mumbai on 26/10/2019 at 06:20 pm - allocated a car no : mh04hy1217 - driver name : manoj - mobile no : [protected] as per uber privacy policy drop location address should be shared post starting a ride but driver called me and ask for drop location which i denied to disclose. Because some times once we tell the drop location on phone, driver cancel the ride without informing the passenger. After multiple call with driver, driver said he will not come, nor cancel the ride due to which i was not able to book another cab. My family and me waited at road more than 45 minutes and no help from uber. Once we cancel the ride and book another cab same car no : mh04hy1217 - driver name : manoj - mobile no : [protected] allocated again. Driver and service from uber is very unprofessional and we face a problem as my wife was pregnant and face lot of trouble. I am approaching consumer help line to get my right of consumer & compensate us with possible punishment from help line regards, mohammed isa shah mobile : +[protected] 7 email : isa. [protected]@emerginggroup.in

I book a ride from mira road to mumbai on 26/10/2019 at 06:20 pm - allocated a car no : mh04hy1217 - driver name : manoj - mobile no : [protected] as per uber privacy policy drop location address should be shared post starting a ride but driver called me and ask for drop location which i denied to disclose. Because some times once we tell the drop location on phone, driver cancel the ride without informing the passenger. After multiple call with driver, driver said he will not come, nor cancel the ride due to which i was not able to book another cab. My family and me waited at road more than 45 minutes and no help from uber. Once we cancel the ride and book another cab same car no : mh04hy1217 - driver name : manoj - mobile no : [protected] allocated again. Driver and service from uber is very unprofessional and we face a problem as my wife was pregnant and face lot of trouble. I am approaching consumer help line to get my right of consumer & compensate us with possible punishment from help line regards, mohammed isa shah
Mobile : +[protected] 7
Email : isa. [protected]@emerginggroup.in

I order uber car in new delhi car was very dirty and stinky and old, even it donot quality for safe ride there is no room for luggage driver was rude and donot want to turn ac on we came from usa and g oil this really crazy car there was no option to cancel ride or change we have forcefully accept this rude
Pl answer this car outer look is not right even seats no good no room in car for airport pick ups
Thx

I installed uber app version 3.347 recently and booked a cab. Then i talk to cab driver (Sanjay). Driver tell me i reach within five minutes. Then leave the app. Then after 2 -3 min later i open the app to check the status. I didn’t found my booked cab details. Same issue i faced two time in two day. I used to book cab using uber so many time, never face time type of issue previous.

This is very disgusting app

I booked cab from Mulund to Dadar showing price tag 280 to 370. I was charged 635 though no peak hours no traffic no delay in completing trip. No option for complaint for this. Some stereo type option shown with no option to place actual cause and they have revised fare to 569. The difference of amount shown and amount charged is big and we hv no option to place our complaint. It is really disgusting.

Pls do the needful.

Mohnish Rajak - Cell [protected]

Today i traveled from gate no.6 gip, noida to amity university gate number 2a. I left my phone in the uber cab hr55aa6731 driven by manoj. The amount paid was rs.91.60/-. Even after contacting the driver, he is not taking my call. My phone is out of reach.

Phone details: i phone 7, black color, sai baba wallpaper. A newspaper cutting was kept in between the phone and the back cover. The back cover was transparent.

My phone is really important to me. Even though i am repeatedly calling them, there is no one answering my call or complaint

The driver Sawar mal who came in Hyundai accent 2063 is a cheat and a thief. He misinformed me about the trip and took 100 Rs extra from me for the whole trip which was booked on 24/10/2019at12.59 pm.
The customer support in uber sucks. there is no option in app to call customer service and complain about driver after the trip is over. the app asks to submit complaint over few issues but gives no option to submit complaint about other issues which are not showing in the app. I requested for call back but no response from uber support. Very poor customer service on part o[censored]ber specislly for frequent riders

*booked uber cab ka05ag6097 aon 23/10/2019 at 17.44 pm ist from more megastore, sarjapur, bangalore*trip ended at kasavanahalli, bangalore 18:04 pm * i left my cell phone in the cab.
*kept calling on my number which was ringing until 18.49 om and then it was switched off.* no uber customer support. With great difficulty i got the driver's number. *finally by 9m driver informed that he had 3 trips completed after me and he did no see any cell phone. Driver # [protected], pratap p*i did track and found that the cell phone was switched off near marathalli, which is around 5-6 kms away from my drop place.
*i had requested uber to share the trip details but no response.
*i have lodged complaint with the bangalore police already.

Please do let me know, if you require any further information from my end.

On 22.10.19 at about 12.55 hrs, i was driving my car hr26db6260, baleno, maruti on high way from iffco chowk gurgaon to hero chowk, gurgaon. About 1 km before rajiv chowk, gurgaon, the car no. Dl 1j 5742, hyndai accent driver gave frequent many horns, but there was no space to allow him to over take. Meanwhile he overtake from left and then took slightly right side and dashes my car, which caused damage my car from front left body and bumper and ran away. On the top of back side of car uber was written.in car middle no 1j is not confirmed but 5742 is confirmed as i was shocked and could not recall his number. I put horn for stopping him but he runaway. This could have been a fatal accident on highway but luckily no one get injured.
Requested to-
1. Stop him from uber.
2. Publish him in web site so that no one could engage this driver.
3. What is the system of such driver to stop further getting work from any other taxi / cab services?
4.in such case what penalty to be imposed by uber?

The action on the subject may kindly be confirmed so that it can be ensure that really uber wanted discipline and safe drivers on road

Request

I left my seinhizer earphones in cab and as soon as i got down cab driver rushed even after seeing my earphone... When i called he said he would return when he comes that way.. Next day when i called he said he's at home... I asked him if i can place dunzo order he didn't share address... Since then he's not receiving my call after calling multiple times... That's a new earphone i'm very upset about it... This is his contact number [protected] and vehicle number is ka41a8639

Hi my order was cancelled by delivery person. He arrived at my location & called me. I tell him to kindly come inside my colony gate but he denied & was not ready to come very short distance of 300m. He told me that i had reached your location & will not come inside colony gate. No deliver guy o[censored]ber eats has earlier denied to come short distance but this guy has attitude problem & told me i will cancel your order. He talked with me but in my app its showing your courier cant reach you after waiting for 10 minutes. Now sad part is uber eats has cancelled order without refund & has mentioned false update in app as i had called delivery guy. Kindly remove cancellation charge. I also had shared details with their support but they are not helping me. I am attaching screenshot for reference.

Hi i ordered food from uber eats & was schoked to see noodles i ordered & dont have seal and box was open. I shared the images to their support team they agreed i had received no seal order but have not given me refund & told me we will pass feedback and again i ordered on 9th oct 2019 from another restaurant i got again no seal & then again same thing happened as their support team is not understanding i called restaurant & told them about it. They said due to not such heat in machine & the seal was not intact properly. It can be serious food safety issue & uber eats support team not helping me. Kindly refund & take strict action against uber eats for harrashing customer.

I took a cab from venkatanarayana road, t nagar to nandanam on october 21, 2019, at 8.50pm. My payment option was cash, so i payed the driver rs 96, as the receipt showed at the end of the trip. But since then, my uber app has been reflecting rs 96 from that trip as outstanding balance and i am unable to cancel it using the options suggested by the app or available on the app. If i try to book a ride, this outstanding amount is only adding up to my new ride's bill. I am therefore unable to book a ride without this faulty charge reflecting on my future rides.

This is regarding my order from uber eats on 19 oct from tarbouche turkish restaurant of shwarma platter which after consumi it i got diarrhoea and severe headache due to stale cold food uber eats is denying to take any action nor attend call my account number is [protected] please help regarding this let this be a. Stern message to them. The restaurant rating is also very poor of 3.2

Had scheduled a cab at 7:30. Cab driver cancelled it at 7:40. New cab was 20 mins away which was a too long wait hence cancelled it. Then booked another cab which took 20 minutes again. When the cab was 1 minute away, the driver constantly called asking for drop location. Finally when we told he cancelled the cab immediately. Then there was no cab available and due to this drama it created unnecessary havoc - (Personal). There is a reason why cabs are scheduled. Uber is just using the customer’s to theirs advantage. Never going to use uber again.

This is pathetic that uber india charges a hell lot of money now these days specially when it's raining then prices are sky touching, i don't understand why should i pay 610 rs for a 10 km ride😡. Yes i have been charged over 600rs for only 10 km in pune dated : 9th oct 2019. Timing was around 7 pm yes i understand it's a peak hour but still it's a huge money being deliberately changed from 250 to 600 or more. Pathetic a big disappointment towards uber india. They need to be stopped before looting people in need.

Sir,

I had registered a complaint that i had left my phone in the cab while getting down. Yesterday i had hired a uber cab from howrah uber stand to genexx valley, joka, kolkata-700104. Unfortunately while getting down i had left my phone in the back seat of the cab. Please contact me on this no.[protected] for further communication. I am furnishing the details of the cab and my phone also for reference.

Driver's name : chandan
Reg. No. Wb19g4267
My phone no.[protected]
Nokia 6.1

Kindly do the needful.

Thanks n regards,
P. Lalita
[protected]