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Uber India Complaints & Reviews

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Last updated Apr 10, 2024
Complaints 5905
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Uber India reviews & complaints page 57

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S
Sunil Mudhiraj
from Hyderabad, Telangana
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met with an accident

Address:Balajinagar, Near Community Hall, Hyderabad, Telangana, 500087

I booked an uber cab from jubilee hills to yapral on 15/10/2019 for my sister's and cab driver was recklessly driving the vehicle and a bike rider hit the vehicle from behind and driver after reaching secunderabad he forcefully asked them to get of the cab stating vehicle is not going in good condition and asked to leave the cab in middle of the road where they can't get any source to travel, is this the way the driver can behave with the...
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Z
Zakeer ahamed
from Mumbai, Maharashtra
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paid extra cash to the driver. please revert my money back.

Address:600019

Hi team,

Please find the below details which i have travel in 13th of october. My issue was i have been charged 960 rupees for the last ride. Estimated amount which is shown 480 rupees + my last due is 45 rupees (Total 525 rupees). But i'm not sure why i have charged 960 rupees which shows in the driver app. Please check the below issue and please refund my money back as soon as possible.

Contact no:[protected]....
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R
Radhika Singbal
from Mumbai, Maharashtra
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cheating on the name of ride pass

Address:Mumbai City, Maharashtra

I was booking a cab today 14-oct morning from dadar to powai and the fare was rs. 363 and i got a pop up of availing ride pass that would make the ride lesser than the amount. The ride pass fee was rs. 249, that would give me 15% discount. I immediately bought the pass and within 2 mins uber showed the same ride for much higher price rs. 498 and 15% discount so rs.423 that is much higher than the price before.

Uber has started...
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A
AnuradhaVerma
from Basi, Punjab
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wrongful deduction of money, no customer care

Address:Chandigarh, Punjab, 160014

Hi, i was wrongfully deducted rs. 42 as cancellation charges by uber. I happened to use the app after a month and saw the deduction but as it was 1 month old, the app didn't allow me to contest it. I have been trying to get it resolved for almost 8 months now and have tried all possible means of reaching out but there is no way to contact the customer care. I tried help from other uber drivers through their customer care but even that didn't...
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A
abhijeet sharma
from Dumka, Jharkhand
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charged without order being placed

Address:Pune, Maharashtra

#ubereats
I was ordering from [protected] in pune dated 13th october 2019 and paid 196 rs. From sbi debit card.
Payment gateway was zaak epayment services, mumbai.
The amount was debited from my account but the order wasn't placed at all.
There is no provision to solve such grievance through in app help. There is no customer care no. Also.

Kindly, look into the matter.
With no help for such...
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P
Pratap Chandra Pradhan
from Mumbai, Maharashtra
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charging excess fare

Address:IRC VILLAGE N/2-43, Khordha, Odisha, 751015

I had booked a car from n2/43, shreema enclave, irc village to new jeeban vima nagar, maitree vihar, bhubaneswar at 4.47pm on 10/10/19. Driver was manoj kumar panda with chevrolet beat car. Booking time charge was rs 49/ where as final charge was rs 144.15. I request you to enquire the matter and refund the extra fare charged.
During return journey also by uber taxii was charged only rs.49....
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A
AR Mazumder
from Kolkata, West Bengal
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driver misbehave abusive

I just booked an uber go today from sadananda road to batanagar. I came as soon as the driver arrived i asked him to back his car so that i can put my lugguge on. He misbehaved with me and refused to do so. And went away refusing me the ride and he complaint against me that i got late so i have been charged with 40rs extra for my next ride. I want a quick action against this driver immediately or i will be filing a case against uber india....
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B
bswapneel93
from Delhi, Delhi
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not getting refund which I paid extra to driver

Address:Room 3/8, Neelkanth Nagar, Ashele Pada, Ulhasnagar 4, 421004

I took cab on 10/09/19, set up payment to paytm wallet.
Driver came almost 1 hour late, later i help him to find out cng gas pump which to around 20 to 30 minutes extra.
When the trip was ended my app was not working and hence the driver shown me the bill of rupees 785 against rupees 467 of which it was shown during booking the cab.
I asked him that it was only 467 so how it could be reach to 785. I rechecked my app but...
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E
Ella Murk
from New Delhi, Delhi
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I paid for a service, and I can't get help for that

Address:New Delhi, Delhi, 110026

I paid for cab ride... And and when i am trying to get invoice, it's said that the recipt can't be downloaded.
I also raises this on help section in uber and it had been more than 24 hours..
But they it is still not resolved.. So i am looking in for help.
I just need the invoice for the trip i paid or the money that i paid for it...
And i am stuck, they haven't even bother to revert back on my query....
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M
mits0310
from Bengaluru, Karnataka
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uber x price charged in uberpool booking

Address:Bengaluru, Bangalore, Karnataka, 560077
Website:Uber

Hi,

I am from bengaluru i booked uberpool for airport and boarded on same, but as soon as i reached airport my ubergo amount got deducted. When i filed complaint in uber they says we cannot do anything now. Uber cheated always in past aswell iut's neither safe nor trustworthy.
Feeling so bad, no answer from shameless uber boycott forever, deleted app from my cell.
Despite of my multiple mails they are just having...
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R
rkg565
from Mumbai, Maharashtra
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substantial overcharging than the estimated price

Address:New Delhi, Delhi, 134115

I booked a inter city cab from noida to chandigarh and i was informed on app my drop off time at around 3.38 pm. Condition of premier car was very poor. Tyres were almost flat. Driver stopped at delhi border for cng where he stayed almost 20 to 30 minutes approx. Then driver asked me to pay for road tax for entry into haryana where he stayed for 10 minutes. After crossing panipat he asked me where should we stop for taking tea and giving...
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M
Murugan murugan.g
from Mumbai, Maharashtra
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uber eats — money get detected

Hi team ordered food in uber eats
Its redirected to payment gateway page there entered required information then amount got detected from my bank but oder not completed.in uber eats app i checked the oder details but no ordered details found kindly repay debited amount from my bank 109.58. Please try to resoleve the issue as soon as possible. I tried to contact uber but they are asking to check with payment gateway...
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J
Jawaid Khawar
from Varanasi, Uttar Pradesh
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trip cancellation charges

Address:ROYAL ESTATE APTMT. Sector 4, Raebarelli Rd., Lucknow, Uttar Pradesh, 226029

Yesterday i booked uber for a trip from my home at royal estate apartment, raebarelli road, lucknow to chaudhri charan singh airport, amausi, lucknow. The fare was rs. 148.34 but i had to pay rs. 200/= because of last trip cancellation charges of rs. 52.50 d/26th sep.2019.in fact last trip cancellation was not due to my fault. That day i booked the uber to go to airport but the driver informed me that he is transferring this ride to some...
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S
Sumit2791993
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

food product

Address:Ahmedabad, Gujarat, 382415
Website:Ubeareats.com

Hello everyone,
I have ordered a food item from uber eats,
But some reason i just arrived late at my location so after calling some mistake delivery boy said please come to your location i said i am nearby location but he didn't show so i said to wait some time but he has cancle my order and after that uber eats not give refund of it also so i have complain so many time on uber eats app and google playstore yet not received...
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S
Shaan00887
from Mumbai, Maharashtra
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missing food items in my order

There are missing items in my ordered food #4796c which i ordered on 4 oct 2019. My chicken lolipop and chicken tandoori momo's are missing from my order. I pay you the full amount uber here yet i am experiencing this. My food was supposed to deliver early 20-30 mins maximum but it delivered at 8:56 pm (Ordered at 8:16 pm). Uber's delivery person failed to find my address as his excuse is he does not know the area where i live and i have...
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sanjaypadalkar
from Mumbai, Maharashtra
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misbehaviour by the driver

Today i have booked cab at between 3.30 am to 4.00 am both time cab has been allotted to me but regret to inform you that driver having mob. No.[protected] reported to me asked me dropping point when i told dropping point he denyed the trip and asked me to book another cab same time i booked another cab the driver mob. No.[protected] whos name is mohd. Pervez has cancelled trip also i would like inform to you you have charged me previous...
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A
Arun_DS
from Bengaluru, Karnataka
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account disabled along with credits

I booked uber ride on 27th september 2019. Driver started and ended trip without picking me up. I was never in the car. I raised ticket, uber initially to reduced the fare. I raised ticket again, this time they removed the fare. So far so good. I was at a bank, so i have proof that i didn’t board the cab.
On 30th september i tried to use uber eats, it said my account is disabled. From then i sent multiple mails, dm in twitter, facebook....
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E
elena tommaseo
from Gurgaon, Haryana
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driver totally unprofessional, please take action

Yesterday morning, 04/10/2019, i booked a cab from greater noida to lajpat nagar, it showed 4 minutes waiting, the car took a route which was going opposite from the pick up point. I called after 10 minutes because the car, at a point, was not moving. He said he was at the petrol pump and was almost done. I called 4 times in the next 10 minutes because i was getting late at that point. Finally he stopped picking up the call and the car disappeared....
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Jaskrriti Kaur Narula
from Mumbai, Maharashtra
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paid cash, shows payment outstanding

Address:New Delhi, Delhi, 110008

I booked a cab to sri guru gobind singh college of commerce at 8:13 am yesterday, 4th oct. A maruti suzuki wagon r came to pick me up. When i reached the location, i paid the cab driver in full, and then got out of the cab. The app, however, shows that i haven't paid the trip money and that i have an outstanding payment. It won't let me book a cab. Kindly look into it, as i have paid the amount in full....
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H
Himalayanmystery
from Mumbai, Maharashtra
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payment deducted but still they are saying I have not paid the money

I ordered food from uber eats on 29 september 2019 and paid rs.75 through my debit card. I have passbook details of transfering money through zaak epaymnet services mumbai to uber eats. But when i tried to take this issue with uber they are again and again saying that payment has not been made even afyer i am sharing screenshot with them. Kindly look into this issue....
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