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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 61

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ब्रह्मकमळ साहित्य समूह
from Mumbai, Maharashtra
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uber eats food delivery

I have ordered for a food. My phone was off as i was at work. However i had informed the security desk to call me on my extn when delivery arrives. Approx delivery time was 12 am. I went to check my delivery status at the reception desk at 12.5am but no one had come to deliver the food. I checked in the app. My delivery was cancelled. As it was late i dis not have anything to eat after that. I sent a text to the delivery person on the app....
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Z
Z17
from Noida, Uttar Pradesh
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unprofessional behaviour by uber driver

Address:Advant Navis Tower Sector 142 Noida, Gautam Buddh Nagar, Uttar Pradesh, 201305

On 4th sep'19 i booked a cab from advant navis tower sector 142 noida to defence colony ghaziabad.

Once driver came he asked for drop location i told him but denied said cancelling the same. After requesting he agreed but dropped me before my destination which is very unprofessional.

I tried to reaching uber support regarding this but didn't got any response.

Please look into....
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Indira Mythili
from Mumbai, Maharashtra
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uber cab service was poor

We have booked uber on 30 aug, 6:12 pm to go to the airport.in the middle of the way, the cab was out of petrol. Because of this, we missed our flight and we had to book another one and i ended up paying my fare too. He did not even check whether the petrol is sufficient or not, he did not inform us prior too. I request for refund and please take care of these basic and important things so that anybody else would not suffer in the critical...
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G
gitamani
from Bengaluru, Karnataka
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I was charged through paytm for a ride which never took place

Address:560066

Today[protected] I asked for a Uber ride by Auto. The driver's name was intimated to me on my app. Here is the entry in my Paytm passbook:+
• Paid for order
• UBER Order #25bbed590ff03d97a7bfc23a92f2aa0
• Transaction ID [protected]
• [protected]:38:38 PM
Rs 212.06
-
SUCCESS

This trip never took place as the driver did not turn up. Please refund the money paid by me...
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R
RK Sen
from Mumbai, Maharashtra
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un-professional driver waste valuable time & money

Address:Kamrup Metropolitan, Assam

On dtd 03/09/2019 at about 6:11 pm my wife booked one maruti suzuki swift dzire uber cab (Destination to south sarania road via rajgarah-lachit nagar road, guwahati) just started the ride she told to driver temojin to go via short-cut through sreenage-tarun nagar connected bye lane to reach g. S. Road via abc
Being sreenagar traffic point thoroughfare is blocked at that time.
But the driver not heard my wife's advice and turn...
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Nikhita Dsouza
from Mumbai, Maharashtra
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outstanding payment inspite of paying driver full amount in cash

I took a ride from udyog vihar phase 4 to dwarka sector 7 on 02/09/2019 in a maruti suzuki wagonr at 1:49 pm. I paid the entire trip amount of ₹299 in cash, yet it shows an outstanding payment is pending for the entire amount. I sent a complaint on the uber app but haven’t received a reply yet. I can’t book a ride due to the same issue. Please resolve it. Thank you....
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Address:Kothanur, chiravathi apartment ,opposite vijaya bank hennur road ,Bangalore 560077, 560077

I had a bad experience from uber auto today, drivers not turning up and last minute cancel the trip and put us in trouble and mental strain.
Even driver cancelled trip by not turning up will be charged to me as cancellation fee. i had booked an ubar auto from babusapalya bangalore and tried contacting driver several times and it's said number is invalid, neither driver dint contact me. I wàs waiting for almost 15 minutes in the...
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divysoni3
from Mumbai, Maharashtra
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wrong cancellation charges from uber

Address:A1-68 B, Phase 5, Aya Nagar, New Delhi, Delhi, 110047

My name is divy soni and mobile no. [protected]
I booked uber taxi on 21/7/19, 3:37 pm, when i called driver he said he is on a trip and going to drop someone than he will come to pick me, after 5 min he said he is on his way, i was getting late for my train, i called him many times he was rarely picking my phone after waiting of around 15 min he said its raining and he can't come to pickup location and cancelled ride. And uber is charging...
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S
srinivasa rajan
from Chennai, Tamil Nadu
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irresponsible and dishonest drivers

Address:Chennai

Yesterday midnight i had booked a uber cab from chennai airport to my residence. A driver anbarasu was assigned and when contacted over phone he agreed to come. After making me wait for more than 15 minutes he abruptly cancelled the ride and another driver was assigned to me. I spoke with this driver also and again after another 15 minutes he also cancelled the ride without any information. A third driver was assigned and after trying to...
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A
Amanpreet1990
from Bengaluru, Karnataka
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lost items in uber cab and complaint many times in uber nobody helped us

Address:New Delhi, Delhi

My brother booked ride from his phone no: +91 [protected] on 16th june 2019 at 11:24 am from b-11, derawal nagar, gujranwala town delhi, 110052, india to 52, block a, rajasthan udyog nagar, jahangirpuri, new delhi, 110033, india
Driver's name: mohit
Car no: 1481
Model: tata zest
We lost 3 bags with our precious dresses and accessories in it and as soon as we came out of car driver started car and didn't even opened...
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Shubhro M.
from Ernakulam, Kerala
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I want full refund bcoz delivery boy didn't arrive

Address:Ernakulam, Kerala, 682305

I had placed an order for dinner at uber eats (India) mobile app (Payment done online in advance), the delivery boy never called, we communicated through chat, but he cancelled the order too early. I met him just 10 seconds after he cancelled, none of his suggestions worked to re-book the order. He had the food with him, but couldn't give me because neither he could contact nor me could contact uber eats customer care. I have raised the matter...
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ANUPMA KHANNA
from Noida, Uttar Pradesh
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double payment on trip at 26th august at 12.25 a.m

Address:H-340, Raj Nagar-II, Gali No. 6, palam, New Delhi, Delhi, 110077

I want to complaint against uber driver.
I book ride for my father - senior citizen on 26th august, 2019 at 12.25 a. M as we were in my nephew marriage and there was network problem, i came outside to book cab.

My ride was on non cash method and driver charge rs. 150/- from my father, as we will not able to talk due to network problem, so he paid.

Later when i book ride then it shows previous outstanding...
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Diwakar Barthwal
from Delhi, Delhi
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uber cabs dont have any customer care no.

Address:New Delhi, Delhi, 110045
Website:Www.uber.com

Hi sir

Uber cabs dont have any customer care no. For the riders. The only way you can contact is through there apps regarding the rides but in case the rides is cancelled by driver and some other driver came for the pickup you cannot raise any complaint for the driver. I have faced similar issue and tried contacting uber but there is jo way to contact them.
I guess to operate a service at this big level they must be...
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S
Shailendra kaithwas
from Mumbai, Maharashtra
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cancellation and refund

PFBA
i have order at around 9:30pm on 22/02/1994 but its shows it will be delivered by after 10:30 pm so instantly i call to u n aksed for cancellation becaus3e who will going to wait for more then 1 hour for food at night so i want to cancel it.
However associate said u will be charged full amount for cancellation so my issue is why i m bearing that amount so i aksed for cancellation
My order was cancelled but i m yet...
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Gangaprasad V Gujjeti
from Mumbai, Maharashtra
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lost iphone 6 plus

Address:Mumbai, Mumbai City, Maharashtra, 400025

Dear sir,

Today during ride i forgot my iphone 6plus in uber cab.

Cab details:
Driver name: phulchandra
Vehicle number: mh01cv0292
Date: 28th aug 2019
Time: 11:30
Coming from: mumbai domestic airport to worli
Forgot iphone 6plus mobile phone back seat.

My details
Name: gangaprasad gujjeti
Lost item details: iphone 6plus, imei no: [protected],...
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M
mallikasingh
from New Delhi, Delhi
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wrongly charged interest on fee already paid

Facts-
I took a trip on 24th Jan, 2019, the total distance was 2.1 kms, ride time was 5 minutes. I have paid 69 rupees in cash (screenshot attached)
Problem -
Now uber kept showing me a fare of rs. 680 everytime i tried booking another ride subsequently saying its outstanding.

I checked all my past trips, found no trip of the said amount, wrote to Uber. Now I have learnt through my own investigation...
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N
Nareshkumarchd
from Doraha, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

uber driver started trip without me

Address:220/A, Behlana, BEHLANA, Chandigarh, Punjab, 160003

Uber charged me for trip which i have not taken. I requested the uber ride on 26/08/2019 at 21:01. My driver reached 2 km away from my location and deny asked me to come 1 km by walk when i refuse he started the trip without me and charged me full for the trip. When i report the matter in uber cc they simply reply we can't refund the money. It can be clearly seen driver didn't reach my pickup location and any driver can start the trip without...
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Derrick David
from Bengaluru, Karnataka
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fraudulent nature of customer care

Address:560075

I placed an order #59f2a from a restaurant for a fish biryani and they deliver from a different order a different dish. I have the receipt which they gave and the picture of what i got. I raised a ticket through help section and they resolved it stating they will give feedback. You will not be able to open a ticket once resolved even when you respond to that email. Through app of you click on the option not resolved, it just closes the ticket...
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S
Sa ha
from Mudigere, Karnataka
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driver issues

Address:560016

This is for cab number:kaaf7164
Driver's name: raghavendra
I booked the acb around 5:45
I was trying to call that person so many times and he wasn't picking up the call at all!! How are we supposed to know where he is when he doesn't pick the damn call?! Everytime i called him, he disconnected the call. So i tried to leave him a message in that app. Later after 10mins he calls and he is just quite! I asked him where...
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Ananya Mukhopadhyay
from Mumbai, Maharashtra
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driver took a different route and not my preferred route

This is regarding my uber ride on saturday morning with sanjib by the swift dezire car no wb056666. The driver took a different route not preferred by me which took a longer time and incurred trouble for me. It has become difficult to ride in uber in kolkata as even by paying a huge amount of money we do not get comfort and hassle free ride. After paying double the money who would like to take irritation and unnecessary trouble? Please look...
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