Uber India Complaints & Reviews

Date - 14 sept 2019
Place - hyderbad

Booked a ride from airport to chandanagar. Driver dropped me near microsoft saying he is not feeling well and asked me to book another ride. I was charged for whole trip and have to book another ride from the place.
Repeated mails to uber do not provided any help. They are just taking this as security incident and are not willing to refund my unfinished distance fare.
Please respond to this.

Original trip cost - rs 762.5
Second trip cost (When first driver refused to drive and dropped me mid way) - 343.23

I am pooja ranglani. I live in pimple saudagar pune. I had ordered from rolls mania uber eats. I was waiting for my order at night but my order cancelled and i did not get even a single call from delivery boy. Uber customer care guys are not responding properly. I need sokution for this. Please solve my complaint.
I want my order money back.
Order id is #9fbf6

I booked cab from uber on[protected] for which i was shown fare of rs. 127.42.
I made cash payment of rs. 127.42 but later i saw that rs. 126 was charged from my uber credits.
I complained about the matter on app for which i received a response as mentioned in screenshot attached. Also i have attached the screenshot of the receipt of ride fare provided on app.

I already paid for the food on uber eats and it never arrived they cancelled my order without any refund. Their delivery boy never contacted me for the delivery of food even when i had provided him with an alternate phone number now they are saying that they tried to reach me but they couldn't so now they cancelled my order and they are not refunding my money.

1. Booked a cab.
2. On my phone, the cab was show to hv arrived at my pick up location.
3. Not funding the cab, i called the driver. First he did not pick n later he picked.
4. The driver talked very rudely and said he was dropping a customer.
5. The cab reached at least 5 minutes late.
6. The cab was smelling of liquor. To which the driver again misbehaved.
7. The driver had already started my trip before i was seated.
8. Throughout my trip i tried to call the custumer care no. Which seemed wrong.
9. I hv the telephonic call recordings of the conversation between me and the driver.

Today, on 11.09.2019, i hired uber premier, car no. Ka 03 ae 0426, swift desire, for a trip to orion mall, jai bharat nagar from kaggadasapura, bengaluru at around 11 am. After about 20 mins. Waiting the car came and driver varun kumar k arrogantly refused to take luggage in the dicky and misbehaved with us saying no luggage could be carried in this type of passenger car though the space was big enough to accommodate all. We were two with two very small sized empty suitcases and one small quilt. This type driver is not eligible to serve uber customers and immediately must be punished and discarded. Hope uber will seriously take the matter for maintaining good will. Thanks.

Recently i took uber cab and on the way the car broke down. The driver asked to get down and make a fresh booking at uber for further journey. There is no uber helpline number to contact in india. Uber charged the full fare. There is no way to register ones complaint using the app, as options are very limited.

Yesterday, again i took uber cab and the amount charged was 235 (Your upfront price has been adjusted due to unanticipated...

I had tried to make an order from uber eats on 5 th september 2019 from ubereats for a subway when i processed for payment my order got cancelled and i was charged for the same via my paytm wallet
I request you to kindly consider the same and provide my refund for the amount charged i. E. Rs 115.10

Please find the proof attached supporting the issue

Date: 8/8/19
Passenger name: shourjo bhattacharya
Regd. Email id: [protected]@gmail.com
Regd. Phone no.: +91 [protected]
Description: on 8th aug'19 i have booked a cab at 19:56 from vashi to lokhandwala in andheri (W). The driver of the cab name is shankar and it was a maruti suzuki wagon r. While booking i saw the fare was rs. 565.75 and i chose to pay by google pay. After completion of my trip the driver mr. Shankar told the fare was rs. 300 and something and which i paid by cash since i had that amount with me at that time.
Since then, i have complained a lot to uber about the payment related issue and neither i got a satisfactory feedback nor my issue with the payment is resolved till date.
My amount of rs. 565.75 is still states pending on my app even though i had paid for that trip.

If i have not a car, then i definitely missed the morning flight. I had scheduled the booking of cab at 4:45 to 5:00 am on 03.09.19. When i checked 4:15 am, then shown it was scheduled. But at 4:45 am when i checked the status of cab, then there was no booking and uber just deleted the schedule without informing me. I had no option find out at last minute, i went out with my vehicle and parked to my office near to airport, then went by a auto. How we believe the service provider. Please take necessary action.

I have booked an uber ride on 21.5.2019 from city pride kothrud to shivaji nagar with hyundai xcent at 3 pm. After reaching shivaji nagar i paid rs 158 in cash and rushed to catch a shivneri. I did not check the status that time. Now i want to book an uber for another ride from pune to mumbai but app shows that rs 158 is outstanding.
Please help me in this regard. How to settle this account?

I am Saleesh Narayanan from Kerala.
Yesterday (8.09.2019) I hired an uber taxi from bangalore sheshadri Road to M. G ROAD at 4.48 pm. It was a Maruti Ritz car.The driver's name was Basavaraja. He called me from a mobile number[protected]. He charged me Rs 137 and as I didn't have sufficient change, I gave him a 500 rupees note. He said he too don't have the change and will come back to me with the amount which has to be returned to me.I waited for him, but he didn't come back. Only then I realised that I got cheated.
I request you to initiate an action in favour of me.
Thanking you in advance,

Hi,

I would like to register a complain on a cab driver mr. Vinod. Today at 7.42 i had registered a cab from new delhi and had taken follow up regular basis but he had asked to go this & that place to catch the cab. At last, i could not find at mentioning place and he had cancelled the cab and i had paid rs 42 for it. Later on again i had booked a cab and mr sigh is very helpful.
Now, i want to get back my additional amount of rs 42.

Register mobile number :[protected]

Snapshot attached.

Please assist me on this

Thanks & regards,
Amit kr. Sil
📱[protected]
📞77977

Hi,

I would like to register a complain on a cab driver mr. Vinod. Today at 7.42 i had registered a cab from new delhi and had taken follow up regular basis but he had asked to go this & that place to catch the cab. At last, i could not find at mentioning place and he had cancelled the cab and i had paid rs 42 for it. Later on again i had booked a cab and mr sigh is very helpful.
Now, i want to get back my additional amount of rs 42.

Register mobile number :[protected]

Snapshot attached.

Please assist me on this

Thanks & regards,
Amit kr. Sil
📱[protected]

I had made a ride at 8:05 a. M on 2nd sept 2019 from my home (Khirki extn., malviya nagar, new delhi) to hero honda chowk, gurgaon by maruti suzuki alto and paid in cash full amount (Rs. 409) to the driver for the trip. When i open uber app it shows that i owe rs. 200. I did not get any message or mail from uber regarding any balance payment. When i tried booking my next trip, it show that i have balance from my last trip. It is shocking. That trip payment still stands outstanding and this needs correction.

Yesterday around 6:15 pm i came back from college. I paid the driver rs 186.15. Driver name was aarif, driving a maruti suzuki swift dzire. But when i tried booking other ride, it was showing i have not paid the amount for my previous trip, so they are adding my outstanding amount to my current trip. It was all the driver's fault, even though i have paid him in cash he selected an option in the uber app that i have not paid anything, and now they are asking for more money. When i am calling the driver he is not answering, only sound i hear when he picks up phone is horn and roads.

This is not possible that i have not paid anything because how can a driver let me go without paying the money. You can see my history trips, i have paid for all trips, and this is the first time it says i have not paid. This is not possible, driver is fake and fraud.

Plz help

Mr jagjeet your driver insisted me to tell the location and cancelled the trip. His car no is dl1rtb0243. My uber app is registered with mobile number [protected] suman sikka
Moreover this has become practice these days o[censored]ber drivers and i have been facing this since last month.
If this continues it will harm your reputation and scenario will be like monopoly of auto drivers that used to happen before arrival of these cabs

I booked an uber pool cab today at around 10.38am, driver arrived to pick me up around 11.20am almost after an hour.
I had booked my cab from svr complex to big basket ho (New). Hardly 7 km's from my pick up point.
Due to delays as per uber the driver dropped me at mayanta park hebbal location, location of my co passenger. Driver was abusive. Ran away after dropping there. I have all screen shots and proof of all details.
Till now they have not resolved and responded in my issue.
As i had to book another ride from ola for my drop location.
Needs your help regarding this issue.
Every third day i face problems with these cab riders.

Sir it happens two times when I booked the ride from elante mall to my residence panchkula the uber driver was not ready to go to panchkula saying he was not having the permit before that I booked the ride from chandigarh air port to my residence panchkula but driver canceled my ride by saying no permit please tell me is this my fault and uber is working to charge the customer or this is making fool the coustmer by looting the people without knowing the reason of canceled I surprised the working o[censored]ber so do the needful otherwise i will with consumers fourm

I have ordered for a food. My phone was off as i was at work. However i had informed the security desk to call me on my extn when delivery arrives. Approx delivery time was 12 am. I went to check my delivery status at the reception desk at 12.5am but no one had come to deliver the food. I checked in the app. My delivery was cancelled. As it was late i dis not have anything to eat after that. I sent a text to the delivery person on the app....

On 4th sep'19 i booked a cab from advant navis tower sector 142 noida to defence colony ghaziabad.

Once driver came he asked for drop location i told him but denied said cancelling the same. After requesting he agreed but dropped me before my destination which is very unprofessional.

I tried to reaching uber support regarding this but didn't got any response.

Please look into.