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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 62

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B
barnamitra
from Mumbai, Maharashtra
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asking to pay the fare cost when its paid already by cash

Address:Bangalore, Karnataka, 560043

Please stop cheating your customers. When as a loyal customer i did pay the trip cost through cash how could your app show the amount is due? How difficult it is to settle the amount? Also why as a customer i will try to win just 210 bucks by making any story. I saw very clearly after my trip got completed the fare cost at driver's phone and paid accordingly. You have such a bad customer care support. I have been following up on this and...
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M
malathiAK
from Mumbai, Maharashtra
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denial of payment by driver

Address:211 C Wing Sun Shine, Raheja Vihar, Powai Mumbai, Mumbai City, Maharashtra, 400072

Dear Sir /Madam,

This is regarding a serious issue that has been implicated on me for the journey that was undertaken on August 4th evening

Uber Lite Booked Date August 4th Evening
Time : 20.00 hrs Approximate
Destination: Powai Sun Shine to Yogi Restaurant
Problem Faced :Driver sense of driving was correct, speed, zipping, honking and reckless driving on pot holes and bumpers. When consciously...
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K
kshabnam53
from Bathinda, Punjab
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double money charged

Address:House no.73,khrisna nagar,boring road,jhotwara, Jaipur, Rajasthan, 302012
Website:uber

I booked a uber cab on 15 august and the fare was shown within a range of 285-345 and then later on they charged me 525 and after my multiple complaints they refunded me the amount as uner credits but when i took another 2 rides on 21st august the drivers of thw company refused to consider the uber credits they said that the fare shown on there mobile have not deducted with any credits and after arguing with them for plenty of time i have...
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jkbhattacharya
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very rude and unruly behavior of driver

Booked uber cab on 22/08/2019 at at 12:36 pm. Car hyundai xcent with number plate: wb25h0126. Driver's name: khurshid ali.

The driver did not come to the pick-up location, a 40 feet wide public road in front of a popular shopping complex. Surprisingly, the driver shouted over phone and compelled me to walk down to his location where his car was parked. I had to walk down half a kilometer to catch the cab and when reached his...
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B
bikash mahakud
from Bengaluru, Karnataka
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charged twice and no refund even after raising a concern

I had used uber for a drop and i use my card for transactions, so i have linked it already, i had to book a ride so before that i had to pay for the last ride which was 257.75, so the usual procedure feeded in my cvv, got an otp, feeded that in the amount got deducted but over here in the uber app it showed amount pending, most of the time after restarting the app, the amount was adjusted, and since i was in a hurry i made another attempt...
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I
India today
from Mumbai, Maharashtra
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uber pathetic driver

Address:New Delhi, Delhi, 110068

I booked an uber cab at around 10am in the morning. This uncouthly driver by the name of sugant reached my residence around 1010am, i had to go to the airport and came down with my two trolley bags. As soon as i opened the door of the car and asked him to help me put the bags in the car, he tells me, ' aapne cab cancel kar di hai kya'. Now why would i cancel the cab after putting myself through the struggle of lifting and bringing my two...
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V
vimaljkasp
from Mumbai, Maharashtra
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difference in final price after trip ends

Address:560066

There are two incident with me where uber showed me less price while booking the cab and when the trip ended they charge more money and i noticed that whenever they offer any promo offer it happens
Incident 1 :
I took a trip on 10 aug from my house (Hope farm) to sbc railway station initial price was 325 while booking the cab but when the trip ended it reached to 496.55. I couldn't do anything as they don't have any support...
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G
Glendpenha
from Mumbai, Maharashtra
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charged triple the bill amount and receipt generated

Address:163 Village Ward, Old Kurla, Mumbai City, Maharashtra, 400070

Hello,

I had taken a uber pool trip from my work place to my residence and while booking the trip estimated amount was rs 215 with no previous dues pending... There was another in my trip as well... After dropping the other rider we headed to my location. After reaching my location when the driver ended the trip it showed an amount of rs 721 with 500 something previous balance... I discussed with the driver that my app shows...
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V
venkatsivaram kishore
from Bhimavaram, Andhra Pradesh
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driver intentionally took a longer route

My uber driver intentionally took a very long which doubled the fare and tripled the time required to reach my actual destination. I incurred huge loss because of it. The trip was on 20/8/2019 at 2.36pm from 14:44
Margosa rd, malleshwaram, bengaluru, karnataka 560003, india to 15:28
3/1, millers rd, vasanth nagar, bengaluru, karnataka 560051, india. License plate: ka37b0417....
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M
mohammed akib Shaikh
from Mumbai, Maharashtra
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brijwasi sweets - uber eats delivered rancid/damaged sweets

Address:Tagore nagar group no 2 vikhroli east, 400083

I have order 1st time from uber eats (Malai cham cham sweets) from vikhroli - mumbai and they delivered the rancid / damaged product. I have raise a concern to compensate either replace the product or refund the money but uber eats support denies as it is not in their policy. All i'm saying it could cause food poisoning or other serious medical issues.

Note: the sweets are with me as an evidence.
Order #3b632...
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G
gauthamgkumar
from Thiruvananthapuram, Kerala
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refund not credited

Address:Thiruvananthapuram, Kerala

I have ordered a food from ubereats and was cancelled itself as it ran out of stock and the consequent money with debited and for 2 weeks i have been writing to uber eats still they have not given the refund. All they have to say is they are facing technical glitch and later say they have helped me out and deleting this thread when i asked ubereats for a solution. Deeply disappointed by the ubersupport....
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Address:Chennai, Tamil Nadu, 600061

Incident happened on 18/8/2019, sunday, around 3 pm,
Location: nsk salai turing corner, vanuvampet, chennai, near bharath hospital (This corner is a blind spot or no view of the vehicles coming from opposite end),
Actual incident: uber driver urged me to overtake me, continuous horn and starred at him when i gave side, do you guys need to do that while driving? What a ignorance? Absolute nasty hooliganism

Driver...
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D
Dash.Soumyabrata
from Bengaluru, Karnataka
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no assistance from uber as my phone was stolen from the cab

Address:Wind Tunnel Road 2nd Floor, Prabha's Legacy, Murgesh Pallya, Bengaluru, Karnataka 560017, 560017

I left a house key and my phone on the back seat of the cab on 18th August 5:29 AM, which i realized in matter of just 5 minutes after my drop, I called my phone which was not in Silent immediately from my friend's phone, nobody attended and the phone was deliberately switched off in next 15 mins . I contacted the Uber driver after accessing my email & the driver he agreed that he has the key but denied of the phone and said the customer...
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K
karthiksk333
from Chennai, Tamil Nadu
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fictitious outstanding payment

Address:Chennai, Tamil Nadu, 600100

On Aug 18th, 2019 i booked a ride in Uber in Chennai for which the estimated amount was Rs. 196 but at the end of the ride the driver started demanding extra Rs.265 ( total Rs 461) when i denied extra payment he started shouting at me at 12 Am in the midnight. Uber India doesn't have a mechanism to check the drivers who receive cash payment update properly. If the driver partner does not update cash payment it becomes an outstanding payment...
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A
anitha harshith
from Bengaluru, Karnataka
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uber payment method i'm unable to select paytm

Address:560017

Hi team.. suddenly uber payment method paytm has been disabled.. i tried by uninstalling the paytm n install still as an issue .. to book a ride i need to select cash option wherr the paytm option is unavailable this gives an errors.. i tried uber help many times there was no proper use. Could you please do the needful
Uber Reg. Mob. [protected]
Anitha and Bangalore...
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R
Rakesh Ganapathi
from Hyderabad, Telangana
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extra money charged without informing me anything

I was booked a cab the bus station which was which was shown 268 rupees but i was charged 1541 rupees i. E 1273 extra money without informing me anything. If i carry exact amount 270 where should i go to pay extra money these uber drives don't show minimum respect towards customers and they didn't even generate receipt for my ride.. Help me regarding this...
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S
Sachin Dev Gupta
from Mumbai, Maharashtra
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cab fare collected even though I had already paid

Address:4S104, AWHO GURJINDER VIHAR, CHI-2, GREATER NOIDA, PIN-201308, Gautam Buddh Nagar, Uttar Pradesh, 201308

I have added the screenshot of the uber trips i have taken till today. My registered mobile number with uber is [protected].

The first ride that i booked years ago, i had paid in cash. But it seems that uber partner hadn't updated that the fare has been paid.

Now that i booked this another cab recently the uber partner collected the pending amount as per their system. I have been overcharged kindly repay. I will...
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V
VishalGaurav
from Mumbai, Maharashtra
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missed my flight because of uber

Address:700156

I had schedule a cab at 3 am on 17th august to kolkata airport. It didn't show up. Then i got at least 15 matches for rides to the airport. They all cancelled. It was harassment of a service from uber and nobody is liable for that. From 3 am in the morning till 5 am i kept on looking for cabs as there was no other mode available. But to no avail.

Disgusting people....
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B
Burirom
from Mumbai, Maharashtra
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cheating by uber cabs

Address:701, Little Star.15th road Santacruz west. Mumbai, Mumbai City, Maharashtra, 400054

I booked an uber on 7.7.19 from delhi airport to taj mansingh hotel, since my credit card had expired i choose the cash option and paid the driver 413 rs in cash. Same day evening also i booked an uber from taj hotel to hauz khas enclave, i again paid the driver full amount in cash. Later i see an msg that i have a pending amount, i don’t understand in cash options how can i have pending amount, why will the cab driver let me go without...
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M
Manujay164
from Bengaluru, Karnataka
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incorrect drop location in driver's app

I have booked uber cab on 02/08/2019 at 8:08am for most frequent travel location.in the uber driver's app, it was showing some different location but in my phone it was showing correct location. Driver took me to that location which is a remote area and told me to update location once again. Even after updating it was showing same wrong location in his app. And finally he dropped me at my location through google map navigation. Because of...
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