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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 65

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N
nick84
from Bengaluru, Karnataka
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uber charging amount multiple times

Address:560045

I have taken Uber ride on 05th JULY. The auto driver came to pick up point n refused stating he needs only cash payment!! Forced to cancel ride, Uber charged me 10 INR for cancelling once. I took next ride and made payment for ride. But to my surprise again on 11th July it showed outstanding amount of 10 INR and i made payment.
This is not all, Uber app is so crap that again its asking me to make outstanding payment !!! Customer support...
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L
LataCharu
from Bengaluru, Karnataka
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I was overcharged for my trip

I took a trip from raj nagar extension to sector 3 noida on wednesday, 17 july 2019 at 3:52 pm

The amount while booking the cab was rs 251
When the trip completed i have been overcharged double the amount shown rs: 482.07.
It receipt include toll, surcharge and fees of 231 and driver hadn't paid any toll and there was no surcharge while booking the cab

I have tried taking help from uber but there...
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S
Sucheta Sen
from Noida, Uttar Pradesh
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food not delivered and no compensation

Address:122007

We had ordered a desert from "stop my starvation" restaurant through uber eats platform at 10.30pm on 17th july 2019. After an hour of placing the order we didn't it and the app showed that the ordered has been delivered at 11.05pm. We complained to the customer service center twice but we didn't receive the money and also as a customer i expect to be compensated more than a simple reimbursement if i don't get my product. Uber eats customer...
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Uber has been charging unnecessarily in one or the other way.. Happened several times in the past too.. But i would tell you only recent one. I was on the way to my destination and car broke down. Driver told me to cancel the trip and get other ride. So i canceled. I was being charged extra for cancellation. I complained several times but no response as usual. I was being charged extra plus i had to get another local vehicle and i missed...
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S
Samanrk
from Delhi, Delhi
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did not get receipt of travel

I booked a cab from bangalore airport to bellandur on 29th june 2019. I payed 1400 in cash and when i checked the app, the driver had cancelled and i did not get any proof of travel. The app had said 900 rupees before the trip but he charged me 1400 and left. I don't even know if i have payed the correct amount. I either need a receipt of travel or reimbursement but noone from uber is replying....
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L
Likhitsaiteja Waltathi
from Hyderabad, Telangana
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i have received my order partially but i am fully charged for it

Address:Hyderabad, Andhra Pradesh, 500080

I have ordered in uber eats app on[protected]
The ordered items are one chilli chicken and two chicken biryani mini from mehfil narayanaguda. And i have paid 406rs through my debit card. Tge delivery boy bought only chilli chicken and said that he didn't received the biryani items in his tab... But it's clearly mentioned in my app that i have ordered it... He then called to customer care from his number and that lady said to find support...
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N
nilesh manekar
from Nagpur, Maharashtra
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uber eats I didn't receive the food and they charged me for food

Address:22 Taj Nagar Manewada Road, Nagpur, Maharashtra, 440027

I had ordered food by mistake then I was trying to cancel my order but I couldn't do it.
Then I got a call from delivery boy who was in restaurant only I asked him that I want to cancel the order, I told to restaurant also, they gave me call center number of Uber eats, I spoke to the customer care and told them to cancel my order the delivery boy was still in restaurant, he didn't come and still they charged me.

This...
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R
Rishab Vyas
from Delhi, Delhi
Oct 14, 2021
This thread was updated on Oct 14, 2021
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bill paid, still uber shows payment pending

Address:Thane, Maharashtra, 401208

Hi,
This is with regards to my Uber ride taken on 2nd June 2019 which cost me Rs 513.50/-.

Since I did not use all this while, the payment was still pending to be paid.

Yesterday i.e on 15th July, I wanted to book a Uber ride and I paid the Outstanding amount of Rs 513.50/- via my HDFC BANK Credit Card.

The amount got Deducted from my Credit Card but the Uber App still shows Outstanding...
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S
Shabbir Taherbhai
from Chennai, Tamil Nadu
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lost mobile in the cab

Address:600096

In chennai i have lost my mobile in the cab last evening when i was travelling from ankur khusal garden apartments in kilpauk to d. B jain college main entrance at thoraipakkam at about 8.30 - 9 pm... I remember the maruti suzuki car no. 3552 but unfortunately do not have the drivers contact no. And trip details as it was in my mobile which i lost. Please help me get it back. Pls contact me at - [protected]@ornatecreations.com...
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H
harun94
from Chandigarh, Chandigarh
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driver complaint - dalip - pb 01 b 0982

Address:88, Dakshin Marg, Sector 20D, Industrial Area Phase II, Chandigarh, 160047 - Phone: 082838 41044, Chandigarh, Chandigarh, 160101
Website:www.uber.com/en-IN/cities/chandigarh

I requested Dalip (Uber Driver) Toyota Etios PB 01 B 0982 to wait 2 mins as my uncle is about to reach at pick point, He cancelled my trip and I also charged for 45 rupees.

What rubbish this is. Driver was so unprofessional and was not helpfull.

He cancelled trip without informing me. He did knowingly. So bad service. Kindly take the action....
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nilesh manekar
from Nagpur, Maharashtra
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order cancelled but charged me the bills

Address:22 Taj Nagar Manewada Road, Nagpur, Maharashtra, 440027

I ordered some food wrongly on uber eat on 1st july. It was done by mistake. Then i couldn't cancel the order. I got call from delivery boy who was in restaurant only. I said it was done by mistake. He said ok sir u call on our toll free number, then i called toll free and they said your order is cancelled. Now i ordered some food they are asking me to pay for last bill for which i didn't receive the goods, isn't this a complete loot from...
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H
harryn234
from Kollam, Kerala
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non reversal of amount

Address:Kollam, Kerala, 691001

On June 8, 2019 I had made two orders ( order numbers B4A1F and 25473) of Rs.674.65 each which got cancelled automatically but my credit card was debited.Even after 7 days when I did not get a reversal of both the amounts I raised a request with UBER.After few days of conversation with UBER customer care I received one amount of Rs.674.65 on 26/06/2019 as UBER credits. When I raised the issue that I did not receive the other Rs.674.65, after...
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Address:411033

Dear Uber team,

I did not cancel the order

The case is as follows
1) Delivery came with missing order and wasn’t sure the order he picked was mine
2) He called customer care and discussed he is not sure if the other part of order is mine or not
3) I got a call from customer care saying do I want to take other part for which I clearly said yes if its mine and no if not sure
4) Customer...
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P
prody
from Mumbai, Maharashtra
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unauthorised toll charges

Address:Delhi, New Delhi, Delhi

I had availed Uber cab on 5th July from karkardoma Delhi to Vaishali, UP for which only 1 UP toll should be charged, however Uber has charged 2 tolls of Rs 231. On questioning, they have denied sharing toll receipts and stated that extra charges are to compensate driver partners. Why should Uber charge from customers to compensate drivers? I had made multiple request to Uber to share receipt but they have not shared as they do not have. Also...
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Address:D-293, DEFENCE COLONY, New Delhi, Delhi, 110024

Dear uber,

I am taking uber from last many years and very rarely i face the issues and if sometimes i faces it will be resolved soon and this time also i assume the same.

Last night i took booked a uber for office to my home as usual and when today morning i completed my trip payment online i am shocked that it is showing the amount including tolls and taxes rs 376/- and my route does not have any tolls so ideally...
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G
Guptaseema1982 Gupta
from New Delhi, Delhi
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adding toll to my bill

Address:New Delhi, Delhi, 110092

I took the cab from patpargunj to faridabad in the morning with cab no dl1za7144 on the date 10-7-19. My fare was 465.85 but driver charge 747 as someone toll with rs 281.40 was added to my bill. Why he charged toll from me? When i asked to driver he said he don't know you have to pay and he doesn't know anything. And he charged toll from me. I paid him in cash....
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P
Poojashetty26
from Gulbarga, Karnataka
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order cancel refund issue

Address:3rd floor, 3rd Gate, MS building, Ambedkar Veedhi, 560001

I had ordered food from ubereats with order number #68d8e for the amount of 1872.20, after waiting for 45min they canceled the order without a reason. Then i tried to find a customer care number online to find out the reason behind the cancellation but the number was not at all available in google nor in uber site. Then some known person gave me customer care number saying their friend is working in ubereats. Then i was able to reach customer...
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V
Varunec
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged more than double from the estimated cost

Address:New Delhi, Delhi, 110096

I took an uber pool from new ashok nagar, delhi to vijay nagar, delhi on 26th june, 2019 at around 7:46pm. Estimated cost was showing rs. 189, but after reaching the destination the cost showed up to be rs. 430. Receipt shows that toll of rs. 231 was added but i didn’t even crossed any border or tollbooth. I was traveling inside delhi. Till now the issue is not acknowledged despite of giving multiple feedbacks. This is really worst experience...
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I
Imran46
from Bengaluru, Karnataka
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deducted money of failed order and not refunding

Address:560038

On july 14, i have placed an on uber eats app. The payment processing showed that it failed... But in fact the money was deducted from my account. App also showed as failed status so that i placed another order#66d3a with in 5-10 mins of interval. The new order get delivered as well. But for the failed order still they didn't refunded. I raised the complained for the same but they started telling false info e. G. The delivery person not able...
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A
Abhishek Dani
from Bengaluru, Karnataka
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worst experience ever with uber cabs this morning

Address:560037

Dear uber team,

Subject : worst experience ever with uber cabs this morning along with me and my old parents.

Today morning i had made a uber cab booking from krishnarajapuram railway station to my house in bangalore, but faced only inconveniences because of your driver - puneeth m.

Pick up location : krishnarajapuram railway station.

Drop location address : vinayaka layout, near...
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