Uber India Complaints & Reviews

I ordered food from cafe bahar restarent, order id #7dd74 cost is 113.01 rupees, i paid the amount to uber driver 113 rupees, uber drivers reported at paid cash is 0, i sent a mail to customer care, but that people unprofessionally replied no response needed, "ensure that the delivery partner swipes"paid"on his app, if you've paid cash for your order". That time of delivery driver not completed that transaction, is showing tracking only,...

On 12th august 2019 i had mistakenly placed order from "leon grill - st. Marks road order #61f3b" at 2:59 pm. Since the order type was cash on delivery order was placed without any confirmation. Since the order was placed by mistake, i had to cancel the order and i did not find any option to do in the app.
Within 30sec i had called the ubereats support to cancel the order. I spoke to rahul from ubereats support, i explained the issue...

I got into cab and after 10 minutes driver pushed the cab into petrole bunk and let waited there only for 30 minutes when i asked about the same he said go and find new cab and completed the trip even not covering 2kilometers and that too night where the area is not safe if you stand single. Even for this uber has charged 101 rupees from my pocket for dropping me on middle of the trip. They forced me tonpay for this trip to my next driver,...

Please ask your in support staff to reply only on this points which I furnish below.
I would like to share a bitter experience I had with Uber, it happened almost before a month but the customer service could not solve the problem all they know is to send irrelevant messages.
On 24 may I booked cab through Uber from my mobile, the cab reached on time and I boarded it but on the middle of my trip I noticed that particular trip...

I have ordered food from uber eats on 12 August, at first i tried paying from paytm but it have shown some login issue so i changed payment method into Cash On Delivery, even after that money is deducted from my paytm account, as well my food order also got cancelled. So neither i received food and my Money is also deducted from paytm after complaining about it to uber helpline rather than processing refund they are arguing about delivery...

Order#902ad i ordered food, raised many complaints to resolve the issue, no proper response, they have delivered burnt food, delivery is late, from 1 week raised around 30 complaints on their platform but there is no resolution, they are closing the ticket without my permission, kindly black this kind of apps nowhere helpful for anybody. Expecting a reply after this complaint...

Excessive fare i have to paid on road, but no reply i am getting from uber india.

Bikash saha
Attachments
Wed, aug 7, 9:27 am (2 days ago)
To uber

While booking hyundai xcent fare indicate rs.707/- but on while reaching tarekeswar baba temple fare shows 1555/-
It is very unfair and not justified.
Fare has been paid

Your reply is urgent...

They cancelled my order. By saying, delivery partner would not able to deliver the food without my permission against there policy. They have not paid any compensation, they just informed me and cancelled my delivery. Order no. : 86e5f. They should porovide new delivery partner by themselves. Otherwise new order will take double time (I got late for work)....

07/08/19, 5:31 mukesh sharma, toyota etios
From nsut to my home

I paid in cash. How do you expect me to present receipt of that? It's outrageous!!! I paid full amount of rs 230. The driver is a cheater. Do you expect me to take pictures of me giving drivers complete cash from now? And no customer care service so i can talk about my issues. I can even tell you i paid two hundred notes, two ten notes and two five coins....

Dear Restaurant partner and Uber Team,

Please audit this call external quality and arrange the call back immediately..

Today i have received a order from your stale, however i already talked with Merchant via customer care, inform that please replace the ruti and and rice, while receiving the order its shown ruti is there and rice less quantity also order was totally cold..
So that order was delivered...

I have made last 2 ride with uber in Ahmedabad in which 1st ride is 100 ₹ and 2nd ride is 120 ₹. I have paid by cash to both drivers as they have not Paytm money transfer option. So later, I have also deducted money from my Paytm wallet. If I have already paid by cash then why they show us the the deduction in Paytm?? There is also not customer number in uber app for help. I want my cash back....

I have not used uber services since 1.5 or so year still 3 suspicious transactions occured in my bank account on 4th august 2019 from yoyr uber bv vorden.
77.17 rupees debited at 1.40 pm.
77.17rupees reversal
223.11 rupees again debited
I have blocked all my bank account due to fraud transactions from your offices and put request to close my uber account forever please close my account as soon as possible. And...

I have not used uber services since 1.5 year still 3 suspicious transactions occured in my bank account on 4th august 2019 from uber bv vorden. I have blocked all my bank account due tofraud transactions from your offices and put request to close my uber account forever please close my account as soon as possible. And put a investigation at your office on how fraud transaction is being done in my account as i have never took a trips since...

Hi team,

Since the uber has started its operations in india there is no proper justification for the customer. Uber has given all rights for the drivers to start and stop the trip wherever they need even though driver don't arrive at our location, don't pick and we don't take the trip. Uber is tracking every detail of the ride, even the road map. They can clearly see where the pick and drop was done by driver. After knowing...

I ordered veg paneer roll from rolls mania pimple saudagar on 31st july night.
I neighter received call nor message from delivery boy and they cancelled the order without refund. I called uber support but they said they can't do anything.
I want my money back.
My order id is order #9fbf6.
My uber registered number is [protected].
My name is pooja ranglani.
Please help mebto get my refund....

I want refund for trip on july 31st, 2019. Auto driver came to pick me up and then denied to start the trip as he wanted payment in cash. I only do online transaction. He reacted on this and started abusing. This man is rude and used abusive language. Uber you are supposed to protect your customers. Don't you check background of drivers?? This man can hit any rider or maybe do something worst. Uber has not returned my money. Neither investigated...

Hi, i booked uber and finished my ride aswell. Looks like there is some problem at your end and i noticed that the drive was cancelled by driver after reaching the destination point and collecting money aswell. Same was the case this morning where my cousin could not trace the driver and she had to cancell the drive after talking to the driver (There was confusion and driver answered that he has already accepted the drive and it will take...

I had done recharge on paytm website worth rs 1010/-. Out of the rs 1010/-, recharge was done for rs 10/- which was successful and the remaining rs 1000/- was for a uber voucher.

This uber voucher was successfully provided by paytm which was supposed to be redeemed on the uber app for future payments on the uber app. So there is no problem on the part of paytm website.

The problem was on the part of the uber...

Hello, I have been charged 321₹ for my last trip and initially it was just 87₹ when I booked the cab. In the receipt it says i have been chagred 231 for tolls and subcharges. Inspite there was one of the toll tax office in which driver paid just rs 100 there. And why the hell I have to pay this much ammount. You should have initially displayed the correct amount, you are showing us 87 ₹ and after trip it just more than 3 times of the...

Customer services liked Uber eats should be awarded that too at Red Fort ! #sarcasm
So frustrating to solve an issue on call with customer service for more than 40mins and yet the issue doesn’t get solved.
You guys are such a cheat, your application support team needs to work a lot on the application, it sucks man!!! #ubereatssucks
I tried to place an order on your application while I was going through the payment...