Uber India Complaints & Reviews

I booked uber pool cab wb052986 on 30.07.19 for pick up at taratala xing, kolkata. Eta was 5mins during booking which gradually became 12 mins. Cab was not moving for 10 mins & driver showed no intention of coming when contacted. I was charged cancellation fee of inr 47.25 incorrectly by uber which they are denying to refund. I want refund of money....

I booked a cab from victoria layout bangalore to the airport and in the uber app it was written airpot toll free
The driver asked me to pay the amount and when i told him that it's included he stared at me and told that you have to pay cause it's pool and i told him no last time i didn't have to pay he was like go complaint to the uber
Too unprofessional...

I paid my driver in cash 80 rupees but he did not update in the app.
And it was showing me in the app pending amount to be paid to uber.
I raised a complaint to uber via mail but they did not revert and my complaint was pending from days.
Now i wanted to order food from uber eats so i called customer care and he told that sir you pay only the food amount and no need to pay pending cab charge which will be waived off later.br...

Uber india is another big scam it's one of the major issue they scam cx also denying the service is one of the major issue for uber driver for the instant i used to be a trusted partner with uber every ride i take but uber dump and scam me indeed no cx service accept be email option which not helping, unprofessional, no resolution, only the same email come as usual computer verbiage not even getting the issue i recently book a ride when i...

Took uber ride from shivajinagar bangalore to giripuram, cottonpete bangalore. Shown amount was 123.67 rs for a distance of 6.5-7 km max, but after reaching destiny final amount shown was 473 rs and distance traveled 25 km. While going to same destination 117.14 rs was charged and distance shown 6.63 km. Time taken to travel both times was 27 min. Uber is indulged in daytime robbery. They don't even have customer care number to contact. You...

I have ordered biryani from kg through uber eats and the delivery guy even after contacting him canceled my delivery. Now uber eats is charging for the food which i did not receive (Date of order is 21.7.2019).
After contacting the voice team on 24th they told me to write an mail to them so i did but there was no response from them till now. So i again contacted the voice team on 27.7.2019 to remove the amount which they are charging...

My name is shruti kulkarni and i have lost my mobile in the user car. I dont remember the car details but it was dustin car.. I took this cab on 26th july 2019, friday at 7.29pm from the location undri, ciera phase 1. To reach karve nagar.
Need help to get my phone as there are work related documents and contact numbers. I was carrying my baby with me in the car....

I made an order in uber eats and was doing the payment with credit card after entering the otp. The application gave me an error saying payment got declined. So i retried to do the payment and again got the same error, but now what i see that application has created 2 same orders and money got deducted from my account. I called the support team to cancel the order but support team said they will cancel the order but will charge full amount...

I've lost my phone when I was travelling from maruti suzuki ertiga with the driver saikul. I contacted the driver but he totally refused and I definitely know that he has my phone because it was still ringing. He was also so damn rude with me. He was saying that I've ruined his morning and I could do anything about it and he just didn't care enough about the situation...

On 16/07/2019 i took a trip from noida to rajendra nagar sahibabad. Driver took wrong route where i have to pay up - delhi toll charges. When i asked him not to go via this route he argued and behaved very rudely. A trip of amt rs 268/- cost me rs 589/-. I refuse to pay the excess amount. Now uber deactivated my uber account saying that i misbehaved with the driver. I asked them why i have to pay up - delhi toll while m travelling in u. P...

Hi dear,

I have been charged unfair fare on july 20, 2019 by uber for the trip from noida sector 93 to rajnagar extension, ghaziabad.

When i booked the uber cab from uber app for my mother as she is new to town and not aware of route of delhi-ncr.
Uber app was showing fare when i booked the cab was approx inr 370-376. When my mother dropped at destination driver asked for inr 602.17 she was surprised...

This is to inform you in regard of the account with the following details:
Contact name-rajat banerjee
Contact no.[protected]
Email [protected]@hotmail.com

I have taken a ride on 12th may due to some card problem the payment could not be processed and now when i m trying to clear the outstanding amount there is no option in that app to pay for it. Please help me to clear the outstanding amount, since i...

On 23rd july, i availed 4 times uber and in two of the incidence driver decided not to take the once but i was charged for cancellation.
When i posted the grievances, there was no response from uber. After three days, till now its unresolved and no reply.
Even though app is the only way of communication but very conveniently they decided to not answer. I found this is very unprofessional and really wonder there business model...

We (Two people) booked a taxi in the uber counter in kolkata airport on 15 july 2019 to victoria memorial. After getting into the taxi (Maruti suzuki swift desire wb053411 driver munna, phone:[protected], he asked for the code and we gave the code. He began driving and i told him, victoria memorial; he said no it was booked for noapara metro station. So, i told him to stop aside and let me check with the uber counter and get back. He said,...

I #59f28. I ordered mcdonald burger.
I was trying to cancel my order within 2 min after put an orderd. But app really very bad, i couldn't do it. Then i called customer care she refused to cancel my order. I told to restaurant also. Customer support not helpful. They charged me. They placed my order forcefully. I unable to do anything because money deducted from paytm. This is complete loot of the customer kindly penalize them. Customer...

I ordered a cake order #f5b9d.
The delivery guy cancelled the order. I tried to reach him but can't get through.
I couldn't get the cake moreover it was a prepaid order.
When i called the customer executive they said that they have initiated the refund. I have been waiting for 7 days but no refund received and now when i am calling the customer executive she is saying that i won't get the refund. Either they should have...

I booked uber auto on 21/07/19 in indore, they showed me ride price 120 and
I accepted the ride. But driver charged me an extra 50 inr for luggage.

We book auto means full auto is ours until he drops us at the destination. But they are demanding extra money for luggage separately, usually, people book auto because of the luggage otherwise we would prefer a bus only.

If extra charges are applicable for...

My name is jwala kumar. I was travelling from nirankari colony to shadipur on 23rd july, 2k19. By mistake, i missed my phone in the cab.
I started calling back the driver exactly after 2 mintutes after he dropped me. But he didnot pick my call. I kept calling more than 30-40 times but after 1 hour he switched off my phone.

I visited uber office in gurgaon sector 29, i spoke to uber executive named "anil" who seemed...

Today morning i opted for an uber pool rather than an ubergo to have a lesser fare. Yea i know it was a busy hour but i just can't get over the heavy price. Once upon a time uber used to be the best economic and reliable cab service.

There were three passengers in my car which is the maximum number for pool. So why not the fare properly distributed?! They both paid lesser than what i have while my distance was infact shorter...

There is no clear customer support resolution. I got to know that there is no transperency, no support available to resolve a query. Disappointed...
Well, it is self explanatory. I ordered something which never came and my money was deducted no response so far on the app... I called many time to the help line but they disconnect phone & not giving me proper solution... My order is cancelled as well as my money also deducted.
A...