Uber India Complaints & Reviews

This is prabodha kumar malik, file complaint agnaist Uber cab company. I was booked a uber cab in 22nd june 2019 and at that time the uber charge showed 204 from Sutlej Hostel, Jawaharlal Nehru University (uttarakhand, new Delhi- 110067) to Isbt Anand Vihar, Delhi110092. when I reached in Anand Vihar the driver shown me charges of 566.44 rupees as per their charges. But my actual price was 258.72 rupees. Then I was shocked I gave him 567...

Yes I want to inform you regarding your services which is provided by your uber driver name as dharam. I want you guys to take a strict action on his behavior towards me he was not able to reach at pick up location and it was not pool ride it was uber go and I added exact location so it's was his mistake not mine Nd even his number was wrong on his uber account due to which means not able to connect him and even he didn't make any call to...

Today 6th july 2019, i left my mobile phone in side the cab license: ka23a7992, driver of the cab was mr. Vithal yalagude a.
We were visiting sampangi rama nagara for a medical consultation, when we got down from the cab my wife realized that she left her phone inside the cab, we tried to contact driver but we were unable to contact him and there is now way to call uber support in any situation as there no contact number mentioned.br...

I paid twice for a single trip and it happens many times with me even i have the proof but they guys don't wave off the extra amounts they are giving this much poor service they don't have any customer service. They just know how to make revenue. They don't want to give any service. Every time they want us to send email but never sort out your problem. I think ola is much better. Uber is very poor company they people don't have money to spend...

I ordered food from uber eats but they delivered wrong item. I tried contacting uber eats support but they told that we cannot do anything. You will have to accept that order. I told that ok i will accept but atleast give me my balance amount which i paid extra for the food. They refused for that also. I wrote many mails to uber support but no response received. I tried chatting with uber support also but they told that we cannot do anything....

I request for a ride on mobile application, the driver reached my location and before i get to him, he cancelled my trip. He should have waited for atleast a minute or given me a call.
Again when i booked the trip for uber pool, the driver received a request o[censored]ber go.
Then when i tried to contact uber customer support, i got to know that their is no uber customer support as such....

I ordered the food from street social restaurant on june 17, 2019.

But after waiting for the estimated time, i didn't get the order. Also i complained to the customer care but my issue is not resolved till now.

I try to call/ email the issue but the team is not responding to my mail.

Neither i get the order nor i get the refund.

Please resolve my issue asap....

Hi team,
I have taken a ride on 25th june 2019 in bangalore and i have selected the payment mode as paytm.

At the end of the trip, driver has told me that money has not deducted from the paytm and he asked me to make the payment in cash. And he also told that money will not be deducted from paytm.
And he took the money and went. After sometime i observed that the money from paytm account also deducted. And i...

On 5th july morning also i encountered the same issue.
My fare at the time of booking showed 362. On completion of the trip i paid 390. While the tolls are added to the amount at the timing of the booking, why is the excess amount collected? I have been reporting on the same issue from july 1st and one of your customer service executive refunded the excess amount collected due to your inefficient systems inaccurate ways of calculating...

I rode in uber on 1st july in gurgaon from galaxy apartments to arjun marg shopping complex, dlf phase 1 and paid the rs.44/- via debit card. The transaction remained outstanding and i was asked by the customer care to give screenshots of my bank statement, which i did. But, they kept asking me to send the screenshots again and again because apparently it wasn't clear when it actually was. At last, i had to pay the amount in cash after a...

On 29th june 2019. Hyderabad. Borabanda. I booked a cab to airport for my parents and the cab came 10 mims late. My mom is an handicapped, she cant walk properly. There was a slope outside the gate, and the car would have easily came inside if the bloody driver would have tried. But he was very much rejecting our request of bringing the car on the slope. Finally he did not fulfilled our request even after asking so many times. And pathetic...

From 1st july i have been observing the change in the fare that is shown upfront while booking and the cash collected. Even after complaining the issue on the app there has been no response. As we are very unclear about the basis on which the fares are derived, whatever is mentioned in the fare split we are forced to accept. Conveniently the amounts are parked under tolls, surcharges and fees....

Booked an uber auto on 02-jul-19, the auto driver started the trip without reaching to the pickup location. The driver did not even move an inch. Then ended the trip by himself after 3 minutes. Uber charged me rs.45 via upi payment. Upon complaining in their help section, even after 3 days they are not updating on the refund nor have the concern to call & ask what happened. They do not have an customer care number also so that i could get...

This is to submit that today i travelled 9 km in lucknow and i was charged rs 421 which is clearly a case of overcharging.
However when i booked ubergo it showed fare of rs 121. But when i reached the destination it started showing rs 421.
This is a clear cut case of over charge. So i would kindly request you to refund at the earliest.
Uber had a history of immediately acting on such cases i would request you to do the...

My trip on 1st july 2019 was already booked on a previous night and the exact drop location was mentioned with the fare for the trip estimating between rs. 450 to rs. 650. While the drop took place it was learnt that the gps dint work properly and the driver asked me to again enter the drop location which was same as the previous one. Please note that after the trip ended i learnt that a surcharge of rs.676.55 was charged to me for which...

I have 2 two complaints against uber eats of same problem that after receiving payment made by debit card but order not delivered
1st one of 30-06-19 at 8.28 p. M
2nd second of 02-07-19 at 7.31 p. M
So please help me in getting both refunds of rs 68.85 + rs 68.85. = rs 137.70 from uber eats
This company is fraud that after receiving payment not delivered food...

Yesterday on 02-03-19 at 7.31 p. M i manisha balwani had placed an order to uber eats at btw nsp for one plate dahi bhalla and payment made by debit card of rs 68.85
But your company canceled order after receiving payment which i made from my debit card for rs 68.85 without any reason
So please help me getting refund my payment of rs 68.85 which i paid from my debit card urgently attached payment receipt...

Driver accepted my ride but didnt turn up even after 15 minutes of repeated calls. I canceled the trip and lost money. When i tried to book again, the same driver was allotted to me again, and the same issue repeated. I ended up waiting for 40 minutes; he would not pick my calls or cancel the ride. Finally i had to book for an ola cab. Although the cancelation fee was refunded to me later, i am extremely dissatisfied with the driver's attitude....

Dear Team,

I traveled by Uber on 05-July-17 with Salim as driver, i paid the driver cash however the uber system still shows i owe them 341.83.. I called them when this had happened and they said they will fix it...i have just returned to the country a month back and tried using the app again and to my dismay find out that the system hasnt been corrected...I spoke 2 or 3 folks in uber and each of them say the same thing again...

I booked a cab around 1600hrs and the cab driver came and said hell take extra money to wait i agreed and kept some of my bags inside the car and asked him to wit for 2-3 minutes to get my other bag but when i came back with my other bag all of my things were lying outside and without informing he left. When i came back with my bag i saw everything lying on the road and after a day i realised one of my bag was missing and it had expensive...