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Uber India Complaints & Reviews

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Last updated Apr 10, 2024
Complaints 5905
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Uber India reviews & complaints page 67

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I
Ishanshi Pathak
from Chennai, Tamil Nadu
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driver stole my valuables

Address:Chennai, Tamil Nadu, 600069

I booked a cab around 1600hrs and the cab driver came and said hell take extra money to wait i agreed and kept some of my bags inside the car and asked him to wit for 2-3 minutes to get my other bag but when i came back with my other bag all of my things were lying outside and without informing he left. When i came back with my bag i saw everything lying on the road and after a day i realised one of my bag was missing and it had expensive...
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N
Nanprem
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order cancelled but not refunded

Address:Chennai, Tamil Nadu

I placed paneer fried rice from bharani veg on 21st june 2019 at 12.10 pm and my order id #b5863 and did a payment via debit card but unfortunately my order was cancelled and still my amount was not refunded and i also complaint this in uber eats payment issue by uploading a screenshot of transaction detail of my debited amount. Kindly consider and do the needful....
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A
anjula pandey
from Delhi, Delhi
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refund of money which was paid twice to driver

Address:house no 5 kewal park ajadput delhi, New Delhi, Delhi, 110033

I took ride from ajadpur kewal park delhi to okhla nsic metro station grandreams 15 th june 2019 and there was multiple cancellation by uber drivers all are asking where is drop where is drop after 1 hrs later i find cab and that day after completing ride i paid through upi money 556/-driver said that he didn't get kindly pay again but it was deducted twice from my bank kindly repay it from drivers's account to my account again or give me...
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B
Balakrishna Rao Rj
from Chennai, Tamil Nadu
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amount deducted twice.

Address:Gurgaon, Haryana

Hi, i have travelled in uber on april 1 from gurgaon sector 53 to sector 74 and used google pay as payment mode. After completing the trip when i about to take the next trip, i paid the first trip amount via google pay. But in second trip the first trip amount was added to the amount of second trip where i have selected the payment method as cash. I mailed uber twice with screenshots and proof. But there is no response from their end....
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I
imdad85
from Mumbai, Maharashtra
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I am complaining about uber extra fare charges.

Address:Abul Fazal Enclave, Part -1, 110025

Dear sir,
I was taken uber ride from khaliullah masjid jamia nagar to lal quila, the route was decided by driver according to gps but i told him to choose via maharani bag, kale khan, rajghat route, but he refused to go with that route. He told me i will go according to my gps route, but he never told me about extra toll charges. So i am requesting you to kindly review my request.
Its a totally unfair charges.
At the...
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D
dimpy_93
from Ahmedabad, Gujarat
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ride pass not working while taking the ride

Address:Ahmedabad, Gujarat, 382424

Purposefully, deactivating my ride pass at the time when i have to take a ride, is a crime, ridiculous activity that one could think off.

I am posting about this offense on social media along with the complete case and all the executives names who have been replying me till now in these 3 days; since i have not received my refund.

"shame on you.. Shame on uber"...
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Address:Uttam Nagar Near Nawada Metro, New Delhi, New Delhi, Delhi, 110059

Plz refer my last trip dated 29th june 2019 (Night) please note that while booking amount shown was rs. 530 and while reaching home the amount charged rs. 824. Please note that the traffic was normal driver had take one wrong cut about 1 km extra.
How can you charged rs. 824 for abount 16 km, please arrange to refund the extra amount charged
Best regards
Abhishek raj
[protected]
[protected]@gmail.com...
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P
Parvati Sonapatti
from Delhi, Delhi
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paid extra 100 rs to driver

Address:Mahadevpura, 560048

My driver asked for 322 rs and the trip charge was 222 rs. My husband pain google pay and later saw the receipt it was 222. We tried reaching driver but he is not responding. Raised our issue in uber app but no where it is helpful. No option in the app for customer service call. Very much disappointed with the driver and uber too. Lost my money need a refund of the same....
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A
ArnabTalukder
from Mumbai, Maharashtra
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extra money collected from me.

Address:A501, Giardino,Lodha Casario,, 421204

On 28th i took a trip with uber from belapur to palava city. After complition of that trip the driver told me i have to pay rs.1325. Also i got a message from uber saying "please pay your driver rs.1325.49. You can view more details in the app". I didnt have that much of cash at that time neither i am able to change the payment method. At that time driver suggest me to pay through paytm and provided me the paytm code which hanging in the...
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2
2nd may
from Bengaluru, Karnataka
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left my mobile in uber car

Uber complaint number 2373233 as per my earlier complaint i left my mobile in uber car at hyderabad on 24th june 2019 while reaching airport

I have received intimation that my mobile is with uber office at kondapur hyderabad hitech city

I am reaching tomorrow to hyderabad. Please suggest me whom to contact before visiting the office and at what time...
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S
S K Bhattacharjee
from Delhi, Delhi
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missed flight due to late arrival of driver-incurring heavy loss

Address:835, Sector 9, Rama Krishna Puram, New Delhi, Delhi, 110022

Booked uber premier at 3.30am today 30.6.2019 from 835, sector 9, rama krishna puram to t2 terminal igi airport. With great difficulty and after many phone calls the driver arrived at 4.15am and till the time we could reach airport, we could not board our flight. Due to the late arrival of the driver, we missed our flight. The maps used by uber seems to be very faulty and the driver was also not able to reach the pickup location. We incurred...
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J
jjjaaayyy
from Mumbai, Maharashtra
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drivers cancelling the trips

Address:411040

I[censored]ber drivers cancel the trip, is it mr. Dara khosrowshahi who will refund the cancellation amount? Why is that complain not mention in your so called "help" section?

Today on saturday, june 29, 2019 the driver cancelled my trip once and yesterday on friday, june 28, 2019 the drivers had cancelled my trip twice. I need a refund of inr 150. (Inr 50 cancellation fee per trip.)...
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K
kundan potdar
from Bhopal, Madhya Pradesh
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my amount not refund after 2 months

Address:Indore, Madhya Pradesh, 452001

Sir maine uber eats se apana sweet vijay nagar se 250 gram boondi ke laddu ka order diya tha tab maine uber eats delevery boy ko 140 rs cash payment diya but mere next order main uber eats company ne mere uber account se 140 rs charges liye past order ke. Maine 5 bar compaline karai but abhi tak 140 rs refund nahi aye
Apna sweets namkeen and sweets - vijay nagar
Order #68cf3 • april 13, 2019 1:30 pm
•2
Boondi...
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H
hddesai
from Mumbai, Maharashtra
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trip cancelled by driver pradeep vaidya

Address:Manek Smruti,Nehru Road,Vile Parle (East),Near HDFC Bank, Mumbai City, Maharashtra

This is to inform you that pradeep vaidya driver could not locate and came for pickup at nehru road, vile parle east, near hdfc bank. Despite sending the note to him. On calling him twice or thrice he was not picking the phone. He was very rude while talking after repeated calls. Despite our request to come at pick up point, instead of coming he himself cancelled the trip. We had to go urgently to doctors place. At andheri. We had no other...
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A
agrawal_rd
from Chennai, Tamil Nadu
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driver cheat, unprofessional, unsafe

Address:69,ARCOT ROAD, Chennai, Tamil Nadu, 600093

Yesterday 28th june 2019 i booked uber cab to go from my residence in saligramam chennai at 12pm to sankara netralaya main bldg. Chennai under offer scheme of save rs.75/-. Because of apps server problem in uber i was made to pay full fare of rs.151.66 as shown in driver mobile. I paid in cash rs.155/- to driver - which was the full amount and i was not given ant offer discount.
To my surprise when i booked cab in evening at 5.30...
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V
Vijay Ragavan Sourastra
from Mumbai, Maharashtra
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worst price structure cheating

Address:Chennai, Tamil Nadu, 600100

I really saying today is my last trip in uber. Due to worst price structure it’s like a cheating to customers. I was book ride airport to tambaram the fare is showed rs 233. When i was finish my trip the fare is rs 384. What the reason for the additional fee. It’s totally cheating kind of things. Please don’t use uber. Waste your money and time. Not genuine service. I am going to un install the app....
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H
HEERA SS
from Delhi, Delhi
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inefficient services

Address:wz 106/67 (p-82), Ground floor, RAJOURI GARDEN, New Delhi, Delhi, 110027

Dear sir
I faced the following two problems recently while booking uber cab:
A. On 24th june 2019, i booked a cab at 4.45 am for ajmeri gate railway station, new delhi from my residence rajouri garden. The arrival time was shown 10 minutes.in spite of waiting for 1/2 an hour the location of the taxi does not change, i rang him. He told me that it will take 15 minutes to reach him. I canceled the booking and booked again. This...
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S
Shalini menon v
from Mumbai, Maharashtra
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money debited from bank account for a cancelled order

Website:ubereats.com

On 16 june 2019, i ordered food for a total amount of rs.414.48. Since one of the item became sold out, the hotel cancelled my full order. Since i opted payment through debit card, the amount has been deducted from my bank account. I waited for more than 7 working days for the refund. But they didn't refund my money. When i checked my uber account, i saw that the same amount has been added to my uber creditsas consumers cannot transfer money...
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S
Somdyuti Roy Choudhury
from Bengaluru, Karnataka
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unjustly charged very high fee

Address:Andheri West, Mumbai, Maharashtra 400053, Mumbai City, Maharashtra, 400053

Complainant details:
Name: Somdyuti Roy Choudhury
Email ID: somdyuti.[protected]@gmail.com
Car Number :MH47N0109, Driver: Mehmood
Time of journey - 1:00 am.

Issues:
1. Route tracked and billed is wrong. 46.57 Kms billed instead of only 12 Kms.
2. Surge charge 1.4 charged without prior information. No surge charge was shown before booking
3. Driver went along the preset route only, no...
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J
Janice09
from Bengaluru, Karnataka
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uber cab ride

I booked a ride through ola app on[protected]. The payment method selected was through debit card. I changed the payment method to cash and paid cash to the cab driver. Later while booking another ride back it was showing outstanding of rs 199.28. Since i had to book another ride the next day and i had to pay the outstanding amount as shown in the app i paid the amount today through my debit card. So i had to pay twice....
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