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Uber India Complaints & Reviews

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Last updated Apr 10, 2024
Complaints 5905
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Uber India reviews & complaints page 69

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A
ankurg
from Delhi, Delhi
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I got charged 2 time for the single trip

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi, I am writing here after so many followups with uber regarding my issue but they are giving unnecessary and false reasons, hence I am approaching this platform.
My Issue - I took a uber ride at around 7 A.M. on 12 June 2019 for which 125 INR billed by uber. On the same day at around 11:48 I tried booking another ride, so as per uber policy you have to pay your previous ride bill first then only uber will allowed you to book next...
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A
Ashaaa
from Mumbai, Maharashtra
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payment not received and not able to book a ride

Address:411015

Last Thursday, June 13, 2019, I booked a Uber Go ride in the evening and got some payment issue with the poor network. The next day morning I cleared the outstanding payment by my credit card. Then I tried to book a cab for my morning trip to the office. I wasted my time(from 8.30am to 10 am) in the busy morning just for booking a cab. But no use. I was getting an outstanding payment error. Reached the useless team many times but, no use....
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Rohan Bhingardive
from Hyderabad, Telangana
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serious issue forcibly dropping lone women passenger on road

This is an serious issue, I took this trip for my wife Cab started from Her office from chandivali. After about 4 Kms driver says he can only continue with the trip if she agrees to wait for CNG Fill, CNG Drivers can ply with Petrol too and how did the CNG realization happened mid way, forcibly asked my wife to get down shouted at her, Driver said he requested Home trip and uber gave him a trip he did not want too, he abused my wife, This...
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Address:Chennai, Tamil Nadu, 600045

This is Totally worse situaiton ever I had and concluded not to continue with Uber.
I booked a Uber-Auto to my Relative on 17-Jun-2019 timing - around 3:30 p.m. from Tambaram Raiway station to Futura Infotech. For the same I confirmed my payment worth INR.226.60 through PayTm.
The issue is the auto-driver picked me and after 10 mins he started to handover the full money to his hand or else cancel the request, and started to...
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S
sarancc
from Noida, Uttar Pradesh
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fare charges was too high

Address:287,THIRD FLOOR,CHAND NAGAR,NEW DELHI,110018, 110018

On 16/6/19 i took a trip from chand nagar to paschim vihar new delhi which is about 5 kms, the driver name was Mantu, before booking the fare which was shown to me was of rs72 but after ride completion it was showing rs 525, from this amount i paid the driver rs100 (28rs extra from what i was shown)now on my uber app there is no correct optionregarding my issue neither i can get uber customer service number my phone number -[protected]...
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I took i ride yeasterday (14th june) at 5am in the morning from noida to new delhi railway station as i was going out of station...the total charge was 316 and i paid 315 in cash. At that time he said its ok 1 rupee is not a big deal... No problm ...he dropped me near new delhi station paharganj area at 5:35am...when i left the car i got a mail that driver has reported i havent paid the amount...316 will be deducted from my next trip. I never...
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Noorjehan Kabeer
from Badagara, Kerala
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create a new account

Address:Ernakulam, Kerala

Two years back I have downloaded Uber app and used only for one or two times after that somehow my account got disabled. Now I want to creat an account but whenever I’m trying it’s showi that this number already there and that number is disabled . How do I can creat a new Uber account please do the needful at the earliest . I hope I will get a reply from you...
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V
Vishal Dusija
from Mumbai, Maharashtra
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erroneous & fallacious uber taxi fare.

Address:400052

I had pre booked an Uber taxi on Saturday,
2 June 2019 night, from Khar to Domestic airport T 1, departure for the next morning
3 June 2019 to be picked up at 8:55 am. The fare was displayed to me on screen "Estimated around 99 Rs to 105 Rs" to which I Confirmed ok & booked the taxi. Around 8:30 am in the morning on 3 June, I get a message alert saying the fare may be little higher estimated around 105 Rs to 115 Rs & I was...
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B K Tiwari30
from Hyderabad, Telangana
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lost my phone in last ride

Address:Rangareddy, Andhra Pradesh, 500018

I have take a ride from Shamshabad Air port to Lodha casa paradiso on 13th June 2019 at nearly 22;00 hr and reach Lodha casa paradiso at 23;15 hr .
Driver name was JAya Prakash . i left my phone in it . contact every where but unable to get details about vehicle no etc and contact details also .
Pl share all these details so that we can get my phone from that driver ....
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S
sharon george12
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

uber eats deducted money and cancelled order no refund yet

Address:Mumbai City, Maharashtra, 400022

On 28th May I had ordered from uber eats and around 64.50 RS was detected from my account and the order was cancelled by the restaurant. In their help section it was written that refund will arrive in 5-6 working days. I got in touch with the customer service and they say they are facing some technical problem so cannot refund the money back but it will be credited back but they don't know when. This is so pathetic I have been waiting now...
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H
Hope the issue is resolved
from Delhi, Delhi
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account being blocked for several months. no redressal by uber.

Address:Gurgaon, Haryana

I have been writing endlessly (through Uber support and mail) to Uber underlining my complaint of account being blocked for a long time. I have not been able to sign in through my account and as a result unable to make bookings. It looks as if the authorization of my account has been restricted / blocked or being used by someone else without my consent. I have tried to reset the password but the account just does not login, inspite of trying...
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S
sharmila basu
from Pune, Maharashtra
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irresponsible uber service

Address:Mumbai City, Maharashtra, 400097

I had pre-booked UBER on 4th June’19 evening for my travel on 5th morning to international airport. The booking was for 5th June between 8.35 am to 8.45 am.

I received a message on my mobile([protected]) with driver’s number & name around 8.15 am. I had 2 senior citizens travelling with me (We can produce the flight tickets / boarding passes). I tried calling and seeing the location of the driver. It was not reachable....
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R
rakhi kaushik
from Noida, Uttar Pradesh
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forget my mobile in uber cab

Address:House no: 89, Street no: B-11, Ashok Vihar, Phase-3, Gurgaon, 122001

Please note that i have booked uber cab from ITI college, sector-14 gurgaon to House no. 89, Gali no. B-11, Ashok vihar, Phase-3, Gurgaon at 3:00 P.M afternoon. My mobile is of INFOCUSE company and having dual SIM of JIO having no. [protected] and VODOFONE having number [protected]. This number is registered with the name of Mahender singh kaushik.

I am regular customer o[censored]BER and booking the cab for same location regularly...
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kishanbagthariya
from Delhi, Delhi
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uber eats wrongly charged

Address:Pune, Maharashtra, 411057

I tried ordering food online on 29th may, 2109 and did the payment through my Citibank credit card of rupees 113, money deducted but order was not placed. I did the same twice both the times money deducted but order was not placed. I contacted Uber support team on this one, they said this was due to the technical issue and the money will be credited back to your account within 3-5 days. I haven't received my money back yet and when I try...
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S
Sabu Verghese
from Bengaluru, Karnataka
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no cars available

Address:Thrissur, Kerala, 680631

Initially I was very happy with Uber. Now booking for an Uber ride is a nightmare. I live in Thrissur Kerala. Here you can assure that you will never get an Uber ride. Then I went to Bangalore last week. There also similar problems. To get a driver connected will take half an hour. Then the driver cancels just before reaching us. Today I spent almost an hour waiting for the taxi after booking. The message says driver arrived at spot. When...
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E
Ever001
from Pune, Maharashtra
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travel with family and friends

Address:Sai-baba Nagar Sr.No:-51/1 Hazart Umar Park, Flat No: - 406 4th Floor,, , Near Villy View School,Kondhwa khurd, Pune, Maharashtra, 411048

Hi Team,
I want to Complaint regarding this issue that when we travel with family or friends till they asking for the taxes.But your role says that commercial vehicle caring a passenger. When only needs to pay Tax, there no role for caring the family or friends.But till I think that (friends) is in optional, it is request to cantonment board that get some solutions or role for the family.
Vehicle tax toll working person say...
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S
sarada321ma
from Kolkata, West Bengal
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lost mobile htc desire 828 model in uber vehicle no: ts ub 2325

Address:Natarajan Residency, Flat No: A-105, Bapuji Nagar, Secunderabad, 500025

Sir,
This morning ie on., 13/06/2019 at 4.30 am, I started from Natarajan Residency, Padmarao Nagar, Bapuji Nagar, Secunderabad -25 in your Car No: TS UB 2325 to Rajiv Gandhi International Airport, Shamshabad, Hyderabad. While getting down from the vehicle I left my mobile in the vehicle. It is having two SIM Cards with SIM1 No: [protected], SIM2 NO: [protected].

I request your good selves to followup my case and search...
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Sankar Thulasi
from Chennai, Tamil Nadu
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double payment for the ride reg

Address:Chennai, Tamil Nadu, 600100

Today 12.06.2019 I booked an uber auto from velachery to medavakkam .
I paid the amount Rs 117 through Paytm.The driver Mr.JAYAVEL insisted for cash payment since he is not having Pay tm account.
Hence I have been forced to pay him Rs 117 by cash.
I kindly request you to revert the amount paid through Pattm at the earlist.
Thanking you
sankaran...
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Sunilkooriyattil
from Nawanshahr, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fare cheating

This is not the first time, the Uber make me fool by fare change. When we check, the fare is something else, after the drive the charge is different.. The reply was also not proper., I will definitely go to the consumer court this time.
Please take my point and sent me proper reply.
1. How can the uber charge Twice for Airport Access. they charged me twice for Rs. 89.25 + applicable taxes. (Please see the attachment).
please...
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Sharada N
from Bengaluru, Karnataka
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booking uber taxi in bangalore

Address:Manyata Tech Park Bangalore, Bangalore, Karnataka, 560045

Hi,

i have been using Uber from 1.5years now daily, these days booking Uber taxi is so tough, even it gets booked in App, driver calls finds destination and cancels
from 15days every day it takes 45mins minimum to get a Uber taxi
it is just painful to use, especially when you are want to reach home on time due to other commitments
Not reliable at all. And for the prize Uber charge, not worth! the taxis...
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