Uber India Complaints & Reviews

I took a trip today from noida to indirapuram. Both places are in uttar pradesh and distance is about 9 kilometers. Driver changed the route and went via delhi and 2 times toll (Rs231) was added in my invoice. Invoice number: jdthrvxj[protected].
Complaint made to uber but no answer. This is very bad.
Tax point date description
Tax
Amount net amount
25 jun 2019 transportation service
Fare igst 5 % 5.79 115.78 inr
Mcd tax (Inclusive of taxes) igst 5 % 5.00 100.00 inr
Up tax (Inclusive of taxes) (00:00:00 - 23:59:00) igst 5 % 6.00 120.00 inr
Total net 335.78 inr

Placed Order #D6AA1 for Rs 43.80 but to my shock the delivery boy asked for Rs 177
instead and later on clarifying they told me that there is a balance from last order of Rs 134 which I already have paid but may be their unscrupulous delivery boy lied to them and embezzled the amount and they themselves know no delivery boy will ever delivere without taking the money due I feel this is not a reliable, trustworthy and ethical company.

Hi,

Likewise billions i'm one o[censored]ber unfortunate customer holding an account associated with mobile number [protected]. This is in regards with the trips taken on 14th and 20th june' 2019. I took a cab of 14th june with trip charges of inr 180.42, it was remain unpaid till 20th june when i booked for another ride and opt out cash as payment mode. After completion of trip i paid inr 227 in cash to driver mr. Gurmeet (Inr 46.35 for 20th june +inr 180.42 for 14th june) to clear my outstanding.

Unfortunately the payment was not updated and i eventually need to clear my dues again which was already catered. I raised the concern with uber help desk multiple time, however there sheer incompetency could nor address my issues. I also highlighted the same in their social media as well, the response was hilarious. Kunal the personnel assigned to complain stated they could not do anything as they can not track the cash transaction.

So in a nutshell the company is providing an option to opt for cash payment method however any for any discrepancies they are liable. The saga o[censored]nfortunate events further directed me to raise my grievance in consumer complaint. Not sure if i should expect a favorable reply here

Regards,
Roy
[protected]
[protected]@icloud.com

Uber team is adamant... I asked them to collect the money from Uber driver as he agreed to return if he receives Uber credits which I have done through online which he didn't notice earlier.. Now when I contact Uber they closed ticket.. At least they r not trying to speak to driver as driver r not in their control. Only the mobile app with algorithm designed is owned by Uber..pathetic service by uber.. Since this issue is recurring as the Uber app is not fool proof solution and don't have control over drivers.. Though I said I am ready with call recording.. Uber is reluctant to take it up..

I have lost a redmi note 6 phone, while driving in the uber from the bengaluru airport, and the driver has switched off my phone, and isnt picking up my phone.
The driver number is beerappa and the car is maruti suzuki swift dzire and the number plate is ka42a5402.
This is not at all professional on the drivers behalf and uber customer care isnt being very responsive and isnt connecting us to the driver.

Hi, i have taken uber rides on 1st of jan 2019 and paid in cash. After that i am getting message of pending amount of 45rs/-. I have taken help from uber and explain that i have paid full amount. But still they are saying to clear overdue of 45rs/-.
1. If i paid in cash how can uber say that i paid less, if they are saying it means customer is saying lie.
2.in india, it is impossible that driver will accept less money and let you go.

After that i realized that many of people may face such a problem but they may unseen it and may pay this little amount. This one kind of fraud for making money. I request to all users o[censored]ber please don't pay such a amount.

I was travelling from ameerpet to rajiv gandhi international airport in your vehicle booked at 11.15 am on 21 st june 2019 and reached airport at 12.32 pm. The driver's name is mr tirupathiah and his mobile number is[protected]. The car number i presume is ts31t4825 (I am not very sure about the number as my mobile is in the car). The car contained a special pass to enter dell campus and i observed the sticker and driver told me this.

I contacted from another mobile with in 5 minutes on 21 st june 2019 to my mobile number and it was not reachable. The driver contacted my daughter and informed her that she can collect the mobile from him. But last two days he is not reachable. Can you please help me to trace him and restore my mobile

Dear sir,

Greetings!

This is to bring to your notice that i have been struggling hard to get my money back from uber since last one month. Looking at the uber's credibility, i didn't bother to trouble much as i thought that these people are honest enough and won't play petty tricks.

This is regarding a trip that i took on may 31, 2019. My driver partner was someone names 'shlimshlim'. Snapshot of the receipt is attached. He drove me to my destination in ghaziabad. Throughout he kept saying sorry for one or the other mistakes that he was making and also, he kept saying that, do give me 5 stars, please. He kept pleading as well.

There was another lady who was picked from ntpc during this ride. The moment he stopped her ride, she gave him 5 stars there and then in front of him. He was so happy that he said, i will now drop you anywhere you will ask me to. She tried taking him a bit too far but i interrupted saying that you can't trouble one rider because of the second. Finally, she couldn't push him harder.

He dropped me, took 112 rupees, kept begging for 5 stars and left. The next time when i booked my ride, i get a message that the driver has reported that you haven't paid the full amount, which was false, untrue. I paid him cash 112 rupees. I have written the same mail before also to uber but no action has been taken yet. No service provider in the whole world leaves without taking his money. Even you understand that. It's not about 112 rupees, it's about uber being dishonest for such small amount and their driver partners being so clever.

My number is [protected]. Feel free to call anytime. Please treat this on priority.

Regards,
Anuradha garg

Rash driving by uber and hit my car from left side while at green signal, overtaking from left. I need uber to pay compensation on their driver's behalf for the damage repair.
No contact works o[censored]ber given online.
Day of accident: 17th june 2019
Time: around 8:30 pm.
Uber car number up16 ft 6593

The passenger in the cab is willing to give witness statement.
Please let me know for more details required and whom to approach

Have taken uber cab yesterday. It was cash trip... After reaching destination the cab driver asked for cash but my uber credits of same account also got deducted.. Called driver asked why he charged double to which he replied he is not aware o[censored]ber credits hence taken cash and will pay cash back once he receives credits which never going to happen. And this is second time i am cheated like this. One amount for 520 and other for 280.. Though i highlighted this issue several time but no acknowledgement from uber till now

My booking was done a day prior to the journey date that means it is well planned, irrespective of the above information the drive should have been on or before time of my travel time which he wasn't,
Also all well planned booking itself means that i should get driver details in advance atleast half hr in advance which i did not receive in my case from uber.
Road construction are happening accross mumbai which is not a problem as 4. 30am in the mnrg there is no traffic in mumbai or be precised anywhere in india.
I am not satisfied with the response provided by uber team. Uber has to pay for my travel as i missed my flight because of them.

We booked an uber taxi from mobile [protected] around 1.20pm from ShalimarArcade, , 10th Cross, Lakkasandra, Wilson garden to Majestic Garden Apartment, Phase1, Bangalure.
He dropped us in destination. But phone [protected] was inadvertantly left in the back seet. The Driver, Mr, . Puneet appearing to be very honest, informed us that the said mobile is in his possession only and he will return it to us after informing the exact location where it is to be collected from him.
we made several calls to him for which he responded promptly, everytime promising to return the phone. But unfortunately from 9 pm onwards he is not picking up the phone, probably he has reduced the volume to 0.
The Drivers name is Puneet and the car was brown Swift Desire. We could not remember its Reg. no. We paid him cash 155+20 old dues=175 in cash.
Please let us know his Mobile Number so that we can contacat him or you may contact him and inform the outcome. The Mobile [protected] is in his possession only.

To day I booked a uber service at around 11:15 am for a pick up at Ameerpet at 11:30 to Rajiv Gandhi International airport, Hyderabad. The driver, Thirupathaiah with 4 months experience has an identification in the car of a DELL company entry sticker.
The car number maybe TS31T4825 ( I am not very sure about the number)

He dropped me at the airport at 12:32PM

I have forgotten my mobile phone in the car. I had put it on top of the dashboard. I realized this 5 minutes after I got out of the car and tried calling my phone from another phone and it said that my phone was not reachable.
Now it says that this number is switched off.
I could not locate the driver when we went to the free car parking zone. Please help me retrieve my mobile phone.

On 29th may I order some food from uber the amount get deducted and cancelled automatically this happens 3 times the total amount is Rs.196 .20 . I have complaining this issue with uber but yet the amount not get paid by uber now it's 21st of June please resolve this issue. Still uber says tha amount get paid but it's not done yet kindly look into this matter n resolve this ..Thank u

On 19th Jun 2019, the can never turned up and phone not working cancelled the booking with a charge of Rs 30.
On 20th I have scheduled the ride previous night at 8.05 AM, last moment the driver cancelled the trip and the next driver cam refused to go more that 10 km and cancelled the trip with a cancellation fee of Rs 30. Again I have booked a cab the same driver allotted and cancelled the trip with cancellation fee of Rs 30. this is unaccepted from Uber. The drivers are behaving like a king and they can do whatever they like. Please refund all 3 cancellation fee in my account.

Its happend multiple time that my ride fare is not recorded . when i complain user asking to fill a complex form is uber saying that they are not able to record my ride after all this technology. i m not enough smart to fill such complex form taking help from my friend for this complain . is uber doing this intentionally to eat money of driver because they are not tech savy.

Hi, I am writing here after so many followups with uber regarding my issue but they are giving unnecessary and false reasons, hence I am approaching this platform.
My Issue - I took a uber ride at around 7 A.M. on 12 June 2019 for which 125 INR billed by uber. On the same day at around 11:48 I tried booking another ride, so as per uber policy you have to pay your previous ride bill first then only uber will allowed you to book next ride. So i cleared last trip bill due amt i.e. 125 INR by my credit card, I have attached screen shot for the same. After paying previous ride bill uber allowed me to book another ride, so after completing this ride, uber billed 265.88 INR, now in this 265.88 bill there were 125.78 INR included for previous ride that I already paid by my credit card, any ways I paid the bill to driver as I thought I will clear the issue from uber help centre. But while I reach uber help centre they are denying to refund 125.78 INR overcharge d to me. I am attaching all the screen shots for ur reference. Please help

Last Thursday, June 13, 2019, I booked a Uber Go ride in the evening and got some payment issue with the poor network. The next day morning I cleared the outstanding payment by my credit card. Then I tried to book a cab for my morning trip to the office. I wasted my time(from 8.30am to 10 am) in the busy morning just for booking a cab. But no use. I was getting an outstanding payment error. Reached the useless team many times but, no use. Then I used the OLA cab services. 5days now, still not able to book a ride in Uber. Money was debited from my account. But they are cheating me.

This is an serious issue, I took this trip for my wife Cab started from Her office from chandivali. After about 4 Kms driver says he can only continue with the trip if she agrees to wait for CNG Fill, CNG Drivers can ply with Petrol too and how did the CNG realization happened mid way, forcibly asked my wife to get down shouted at her, Driver said he requested Home trip and uber gave him a trip he did not want too, he abused my wife, This driver needs to be removed from uber immediately, Also should i lodge a police complaint for the same. Also please refund me the amount changed for the trip. How can you leave lone women passengers like this stranded in between route, i will have to take this to consumer forum too. This is a serious security issue, please remove this driver asap.

This is Totally worse situaiton ever I had and concluded not to continue with Uber.
I booked a Uber-Auto to my Relative on 17-Jun-2019 timing - around 3:30 p.m. from Tambaram Raiway station to Futura Infotech. For the same I confirmed my payment worth INR.226.60 through PayTm.
The issue is the auto-driver picked me and after 10 mins he started to handover the full money to his hand or else cancel the request, and started to do the fight. Because of the issue my relative missed their appointment and returning afraid.
Now, to whome I can report / how can I react.
I have recorded conversation also, just suggest me HOW?

How can I believe we have a SAFE & SECURE JOURNEY WITH UBER..

I'm just leaving upto YOU!

but I need some justice on this..