Uber India Complaints & Reviews

I am unable to book/get an Uber cab using my mobile no. [protected] due to some pending payment of about Rs. 120/=. It maybe that I inadvertently canceled the cab without going through the procedure. This must have happened as I may have been getting late. I am ready to compensate. Please furnish me with the following details so that I can initiate corrective action: 1) since when is the payment pending and the exact amount. 2) By which method I can make the payment. I Appreciate your reply.

Hi uber eats & paytm team,

Last day i placed an order from uber eats of rs. 511 by mistake and the money got deducted from my paytm account automatically.

I was checking the price on different apps and uber eats app got freeze, when it came back to normal, it was showi order placed. I called into uber eats helpline number immediately to cancel the order but they refused to give my money back and cancelled the order.

I called into paytm customer care, they said we cannot help you and same response i am getting from uber eats.

I didn't get a refund and it was not my mistake either. Uber eats app got freeze.

Please process my refund in my paytm account asap. I don't want to file an official complaint about you both. If needed, i will do that and i will mention this on facebook, instagram and twitter as well.

Please find the attached document for order details.

I am a happy user o[censored]ber and paytm both, but i will definitely close my account if you won't resolve this issue.

Thanks,
Vijay jaiswal
Mobile : [protected]

We booked a uber go from uppal hyderabad to secunderabad railway station platform number 1. The journey is of 8 km and uber actually charges rs 12 per km so the amount fare will be rs 96
But it was displayed as rs 180 for uber go
We have agreed to pay the amount and confirmed the ride. At the end of the ride it was displayed that the amount to be paid is rs 387. When we enquired the driver about this he replied in rude words that he is not concerned. We have complained about the issue to uber but we haven't got any response. Please look into the issue as soon as possible

Ordered for a food item in uber eats. I used patym as the payment option.
Money was deducted from the paytm account and no order was placed.
In general, i lost money and no food is delivered.
Please let me know what to do as uber eats app does not include any complaint registration or customer service portal.
I want my money back as soon as possible.
This is the case of pure cheating.

I was traveling to the airport and hired a uber cab. After a few minutes, the driver claimed that i had to cancel the trip otherwise have to pay the amount twice.
I was alone and he forcefully made me cancel the trip
While paying him through gpay the amount (Inr 1050) got debited twice
Now no one is cooperating.
The money got credited to driver's account twice. He is also not cooperating.

Money debited from my account yesterday to uber india is unaccounted for.. Needs to be refunded and transaction reversed as the same amount was debited and received by uber simultaneously from another source of payment.
Submitting the transaction details below for your reference
Statement
Pos 416021xxxxxx2573 zaak epayment se pos debit
Reference number[protected]
15th march 2019
Amount - 362.76

Hlooo uber, my self deepak..

I m resident of delhi...
My contactable no is[protected]

I m used ur uber facility from sandhya senior secondry school brahampuri to sarai kale khan railway station..
Which show me fare of rupees 219

But car drive charged me 1440 n behave very roudly... N collect all ammount.. N says such fare contain ur previous journey dues which is from delhi to jalandher..

N as per my knowledge there is no connection with jalander..

Soo plzzz refund my ammount in excess of actual fare.. Otherwise i made a case in consumer forum against misrrpresentiong or legal action taken against u as well as ur employer..

Image show below belong to car. N ur car driver. Which i used

Hi there-

I've requested an uber this afternoon to go to my office and the driver arrived at the location. I live in a gated community and i've asked the driver to come inside the community and the security guards guided him to my block and he over-heard and went the wrong way and i wasn't able to find him and asked him to come towards the gate where i can meet him and onboard the cab. He started shouting stating i created trouble here and its a time waste for him. He murmerred all the way until i reached my destination which was pathetic. I even asked him to stop the cad where i wanted to look for an other cab. His name is ravinder.

Hi i almost use uber for commuting but i always face problem when i booked from my home my location is timarpur sec 4 near sarvodaya kanya vidyalaya but everytime driver said that they dont get the correct location thats why they refuse the duty and i got too much problem to book again and again please do something about my location because your map not showing it correctly.

I took a ride from electronic city to Bagmane techpark near Mahadevpura.
During journey total cost was rs.529 and i get off from the cab it changed to rs. 480.49. Since driver was supposed to ride through flyover which include rs.48 toll charge. but driver took different route to avoid tool. I got response from customer support that this is outside uber so can't return the money. I booked Cab though Uber app then how can it be outside uber ? and 2nd point, why your driver changed the route ? Please tefund the money else i will complain in consumer forum. This has happened many times with me. your are not sharing driver number also.

Only because o[censored]ber i missed flight my whole family suffered... I booked from jntu kukatpallh to rajivgandhi airport hyderabad... So booking confirmed but i call to driver they told iam coming within 5 minutes but they transferring other vehicles like tha3 to 4 times happen... Lastly one driver wanted water my time he not came my location v only go his location... He not there he told location again he told another location we go their also... There he picked... Finally i missed my flight i lost 17000 and my family so suffered... Why company established i don't know... Uber only pay my lost amount otherwise i'll go legal action...

Why is it that at the time of booking the vehicle it is being shown as "5 minutes away or 7 minutes away" when after booking the uber, it comes back as saying "12 minutes away" or "x minutes away", much longer than the time indicated prior to booking.
And to top it all, you charge a cancellation fee.
This amounts to cheating and no one seems to mind, the 'cancellation fee'

I ordered food at approx 10:30 pm and i ma waiting till 12:50 am. Still my order has been not delivered. This is too kuch. I am now going to sleep without food. The height is that the uber eats customer care representative are not at all worried about it. They simply ask to cancel the order and reorder something else. But they should think of time at which they ask to reorder.

On 13.03.2019 at 7:45 am completed my uber ride with driver ajit from 39 bus stand to howrah station, left my cell phone & ladies bag in the car. Now the driver is not picking up my call when i was trying to contact in my no. Its ridiculous. He switched off my phone.in the ladies bag available cash rs. 10000 to 11000. Please help me out urgently..

On the 9th of march i had ordered lunch from uber eats with order 205bb when i had recoved it was in the damaged condition and food had littered in the bag itself and was not at all in eatable condition after paying for this no one expects this type of service and i had provided photo to their team. Now they are saying sorry for trouble but i have been claiming the refund for it but as per them there policy restrict to do that. So is your consumber policy is this that providing damage food and not in eatable condition then too no refund for that

Mh 14 gd 1095 driver was very aggressive in talk and driving was very rash and also taking cut on road while driving. He has no respect about girls and woman please make sure this is not going happen any more. Teach your driver how to behave with the woman, how to respect them, and most probably give them the driving lessons... Please because of this others people life will be save...
I saw there was 4313 complains over there on your board. Please value customers complaints and solve them customers having blind faith on you. I hope your team will give us valuable reply n support in this.

Pune city district, maharashtra, india
Mohkni wankhede on march 10, 2019
I was trying to place an order but due to insufficient balance in my paytm the order was not being placed and i was reloading the uber eats order as i added money in my paytm. Turns out the balance which i had i. E 42.50was deducted from my account and also no order is showing neither did i receive anything. I would like my refund immediately. Plz look into it.

Pune city district, maharashtra, india
Mohkni wankhede on march 10, 2019
I was trying to place an order but due to insufficient balance in my paytm the order was not being placed and i was reloading the uber eats order as i added money in my paytm. Turns out the balance which i had i. E 42.50was deducted from my account and also no order is showing neither did i receive anything. I would like my refund immediately. Kindly look into it.

Hi, i have been using uber eats more than six month, today i oredered a food in uber eats, and i did online payment also, that payment was done via zaak epayment services, and my account was debited for 88.75 but no order was given to uber, it showing no order is received, how it could be possible?
My account name in under is baskar,..
I have proof of account debit from zaak epayment devices,,,,... So kindly do the needful. So kindly refund my money to account...

Booked a cab in navi mumbai from ghansoli station to khandeshwar station

Displayed ride fare was ₹281 (Cash payment)
Driver charged me ₹564 (Cash payment)

Apart from this uber tookaway my ₹201 credits from my uber account for the trip

Now in all for ₹281 ride, uber charged me ₹564 cash + ₹201 uber credits which counts to inr ₹765

So inshort uber charged me inr ₹483 extra and there customer service is not helping me at all to resolve this

Hence requesting you to kindly look into this issue