Claimed

Uber India Complaints & Reviews

1
Last updated Apr 10, 2024
Complaints 5905
Resolved
182
Unresolved
5723
Quick Links
Statistics
Share
Contacts

File a complaint to Uber India

Having problems with Uber India?

File a complaint and get it resolved by Uber India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Uber India reviews & complaints page 85

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Abhiinav Bhardwaj
from Noida, Uttar Pradesh
Report
Copy

double charges

Address:New Delhi, Delhi, 122001

I booked an uber cab from my mobile app on 20-jan-2019, (From new delhi to birla mandir) whose charges was rs-95. After completing my journey i paid the driver from my paytm account into driver paytm number - [protected]. Transaction id - [protected]. (Screenshot attached below).
After some time i booked another cab from same uber app (From birla mandir to delhi railway station).in my application charges was showing rs -121. But when...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prantik Sarma
from Gurgaon, Haryana
Report
Copy

consumer exploitation

Hello, I stays in sector 107 Gurugram and I travel daily from Dwarka metro station. We have to depend upon UBER to commute. But UBER started taking advantage of our situation. Earlier UBER used to provide POOL service in our locality but from last month they remove POOL option from phone application. Earlier which we use to pay to reach home was Rs 100 and now we have to pay Rs 250 for UBER GO cab which is completely unfair to all middle...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nrs47
from Hyderabad, Telangana
Report
Copy

horrible ride

Address:Hyderabad, Andhra Pradesh, 502032

Dear sir,
I have been a regular user o[censored]ber cabs for quite some time.
To day, i experienced a horrible ride on uber, on my way to us visa center in begumpet, hyderabad along with my wife. I rode with one driver, mr. Mohd, licence plate nots07uc5495, by paying a hefty amount (Almost twice the normal amount) in the guise of "higher demand".
The car was stopped by a police near begumpet flyover for not paying a penalty...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
from Visakhapatnam, Andhra Pradesh
Report
Copy

wrong car class type and increased invoice

Address:Hyderabad, Telangana, 500072

Hello team,

Last night i have booked prime sedan with a suggested between rs 195 to rs 235/- from srinagar colony to nizampet.
1) i disappointed to see swift dezire that was sent under prime sedan class.
2) at the end of the trip i was shocked to see invoice of rs 411/-
You should let customers know if there is a surge before the trip and should take their consent i stead deceiving customers like this.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deep Basu
from Kolkata, West Bengal
Report
Copy

showing rs. 47.25 is unpaid

Address:700111

Respected sir,
I am dipankar bose, mobile no. [protected]. It is showing that i haven't pay rs. 47.25 to the driver. It is quite impossible. Everytime i have paid which the driver said to pay. There are no cancellation on my behalf.
So, sir, please deduct this amount and take necessary steps. Otherwise it will be impossible to me to call a uber. I have to switch on ola cab.
Thanking you.
Yours faithfully
Dipankar...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
samuel n
from Chennai, Tamil Nadu
Report
Copy

fraudly taken my money

Address:Chennai, Tamil Nadu, 600117
Website:Under eats

Hi, i m samuel. At 26th november 2018 i place an order with under eats. Unfortunately i cancelled that order within a hour, because i had an emergency. The customer care people called me and conformed that the order was cancelled. But now today, 22.01.2019 2.00am the uber eats debit the amount rs.562.80 from my payam wallet without my permission. How they debit the cash for undelivered order. Even i don't receive a single notification for...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhagwan Dass Goyal
from Anandnagar, Uttar Pradesh
Report
Copy

incomplete trip and excess fare charged

Address:122009
Website:uber india

Dear sir
I booked a uber from sushant lok-1 c block for dlf phase-2 gurgaon. Car no. Hr46d7433 came and charges shown were rs.59/- on the way at sikanderpur village the vehicle got break down (Punctured). The driver left me on the middle of the trip and charged rs.63/- even the trip was not completed due to his mistake.
Please check and confirm about the action and reverse the charges.
Thanks
Kamlesh goyal
[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vedaraman
from Hyderabad, Telangana
Report
Copy

indispline behovous of driver dattaraya having car no. mh 14 fc2258

Address:Pune, Maharashtra, 411018

This driver has not come for the last 45 mins in spite of calling him three times and showing 7 mins and also he is not ready to cancel the trip. Neither he is cancelling nor he is picking me because of which unable to book another car. So immediately cancel the ride and also allocate the certain time limit for pick up the client as you have for time waiting...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mariyam sulthana
from Chennai, Tamil Nadu
Report
Copy

my money not refunded

Address:Chennai, Tamil Nadu

My order was not accepted and money has debited from my account but I have not refunded my amount which debited that has debited before 2days ... Still I have not received.. and refunded.. please give me a solution .. long time order has not taken by the restaurant and debited money from my debit card.. I have not found any complaint number or help to find me to get refunded . That's why I have submitting complaint through this .. resolve...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vani Ahuja
from Chandigarh, Chandigarh
Report
Copy

extra money charge

Fraud company, I'm not getting reply. I book a cab and mode of payment is showing as cash so I paytm the driver of amount of Rs. 89.00 and paytm receipt also shared with uber. After drop down, my uber credits allso get debited of amount of Rs. 89.00
For a single journey, i paid double money and uber guys are sleeping and not reverting any of my mails....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karthikh Priya
from Chennai, Tamil Nadu
Report
Copy

auto/cabs not booking properly at the required time

Address:600033

It's is very sad to say that you people are now interested in making money than customer satisfaction, (Once you were concerned about customer satisfaction & reasonable rate, but not now). Whenever i try to book a cab/auto in the morning, it's not booking and showing not auto /cab is available. But when i select the cab where the fair is high its booking within a fraction of second. Is this fair for you people, this is not the 1st time i'm...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sameer Satpathy
from Bengaluru, Karnataka
Report
Copy

no delivery still no refund uber eats scam

Address:Bangalore, Karnataka, 560066
Website:www.ubereats.com/en-IN

I ordered from a restaurant "cafesta" order id : #f9e79, after waiting for more than an hour, i was tracking the delivery and suddenly i got the message my food has been delivered although i never received the order. I have made numerous complaints through the app but the customer representatives have the audacity to mark the issues as resolved without providing any explanation.

Uber representatives are claiming that they can't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhavik Bagla
from Delhi, Delhi
Report
Copy

rash driving in greater noida

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Today on 20tj jan’19, i was driving near pari chowk, greater noida at 7:15pm when a wagon r taxi was driving extremely recklessly and almost hit my car. He was extremely rude and probably drunk when i questioned him for the same. He was giving logic that that he has given the indicator and was expecting that the rest of the traffic to stop as he was trying to come from 1st lane to the third lane. The driver abusive and i was sitting with...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:500017

My cousin had booked a uber ride for me on 17th of jan 2019, pick up at 03:55 am from 12-5-58, south lallaguda, vijay puri secunderabad (Tarnaka) to rajiv gandhi international airport. Car no. Ts08ub4822, drivers name upendar who arrived on time, i put my one only piece of luggage in the dikki and sat on the back seat. The ride started wherein my iphone 6s plus which has got an international number was with me by the side on the seat throughout....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anuttam Chattopadhyay
from Kolkata, West Bengal
Report
Copy

non delivery of order without any prior intimation

Address:700101
Website:www.google.co.in/url?sa=t&source=web&rct=j&url=www.ubereats.com/en-IN/kolkata/&a

After getting the food (Which took quite a while by the restaurant) the delivery executive sent a message that he got it (He in question is an adil contact-[protected])
When contacted he disconnected the call and then switched his phone off,
Made me wait for 2 hours before he cancelled the order himself at around 11
This is very bad service from uber, if he couldn't deliver it he should have said so earlier so that i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Namrata Sonawane
from Bengaluru, Karnataka
Report
Copy

ride cancellation after listening to drop location

Address:Bangalore, Karnataka
Website:www.uber.com

My experience with uber these days is ridiculous. For just booking cab it took 1 hour. After booking it i was waiting for it for 1 hour. Then i got call from him saying that where is your drop location?. I told him drop location & suddenly he cancelled the ride. Again i tried to book ride, again i got the same ride which was book earlier, he called me & cancelled it.. If he had cancelled the ride earlier what's the point in allocating same...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajeev Bhattacharya
from Mumbai, Maharashtra
Report
Copy

no point of contact and negligence

Address:Mumbai City, Maharashtra

Today I had an accident in Mumbai Juhu the uber driver was driving negligently and had passengers . He slammed my car from the side and asking him his uber licence he didn’t give and started blaming me. I have witness and photos . Was told to go to the police for lodging complaint against him and he followed me half ways and just ran away leaving me on my own. I am left with a loss of 15000Rs and police can’t trace this guy as his car...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Rangareddy, Andhra Pradesh, 500086

U guyx are nothing but cheap as plastic
Now uber will resolve all tge problems of coustemers.
I was with a patient and 5 times i booked pool and all the times the driver was near me and he cancel it went on about an hour and i tried to contact uber but we have not an mail id to contact uh son of [censored]es
Niw i have repoted in consumer court now uh guyx will see ki aam admi kyah karsakta hai...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vishu rai
from New Delhi, Delhi
Report
Copy

harassment in uber pool route and wrongful payment charge

Address:110070
Website:www.uber.com

I had booked an uber pool cab at 1:40 pm on 17/01/2019 from dwarka, new delhi to vasant kunj, new delhi. The trip fare that i agreed to was rs. 149/-. I was matched with 2 riders but their drop location was shown after the trip started. The other two riders were going to gurgaon, haryana. First, i went to gurgaon and from there i reached vasant kunj, new delhi. To top that, i was charged 105/- extra as toll charges. The route was faulty -...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lovemesh Jainani
from Jaipur, Rajasthan
Report
Copy

I have ordered from ubereat but order is not delivered to me.

Address:Jaipur, Rajasthan, 302021
Website:UberEat.com

Hello sir,
I have ordered from UberEat and my order I'd is #E603E and my order is marked by delivery boy as delivered but I didn't get it and when I tried to call customer care several time they were contact me to same delivery boy and he repeatedly make fool to us.
I didn't get my order yet I talked to one of your customers care executive named gurvinder and said him to cancel my order and give my money back, but still...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy