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Uber India Complaints & Reviews

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Last updated Apr 10, 2024
Complaints 5905
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Uber India reviews & complaints page 87

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T
Thejas B
from Bengaluru, Karnataka
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driver complaint venkatesh pan no behpv4344g

Dear team @ uber grievance,

Myself thejas b, owner of vehicle no ka14 b9213 swift desire. I had done an internal agreement with one of your existing driver - venkatesh t, with pan no behpv4344g. As per the agreement he had run the vehicle for 4 months but not paid yhe amount.

That the driver venkatesh had linked vehicle with the uber india and earned around 3 lacs in 4 months. However he has paid only 34000...
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Website:Uber for rides

I have lost an item in an uber car. The driver has acknowledged that he has my item, however, i have been calling him for past 3 days and he refuses to take my calls. Today, when he finally took my call, he spoke very inappropriately and rudely. This driver - haseen phone no. [protected] is unsafe to drive on delhi roads. And makes women feel unsafe due to inappropriate behavior and comments.

I am very frustrated and upset by...
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A
anandjigna
from Mumbai, Maharashtra
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I have been charged for a trip not taken

Hi
Uber debited my paytm account for rs 535.3 for a trip i have never taken.

Also they claim trip was taken on 30th jan 2017 whereas i was charged on 5th jan 2019 - two years after transaction

Both are unacceptable, my repeated request to uber for reversal of the charges has not yielded any results

Paid for order
Uber order #86ca4f17c[protected]e05feaadf3fa0
Transaction id [protected]br...
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A
Arun Kumar Ghosh
from Kolkata, West Bengal
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double charging for a single ride - uber ride

Address:Kolkata, West Bengal, 700068

I availed a uber ride on 24.12.18 by maruti swift dezire car reg. No wb04f6280 (Driver’s name: prasant) from urbana complex, nazirabad kolkata-107 to 56 gariahat road, ballygunge, kolkata-700019 from 3.37 pm. After the ride was complete i paid rs 136 as full fare in cash to the driver prashant. I could not however used uber app to choose my payment option, since i did not have the network in my mobile phone. Later on that day i received...
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K
kkushal.gupta
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

driver start trip without me and uber charged full fare for the trip

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.uber.com/in/en

I booked a share ride on 9th jan 11.18 am in noida from sector 36 to my office hcl in sector 126, i got cab with eta of 8 mins so i didn't called driver instantly. After few moments when i tried to contact the driver, i saw in uber app that my trip is started and it's showing you are on the way but i was still at home wondering how this happened. Moreover, there was no option to cancel the ride or contact driver at that moment. The driver...
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K
karthiknair23
from Hyderabad, Telangana
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issue with the outstanding balance

I had made a ride at 2:13 pm on december 26, 2018 from nampally station to my home l. B. Nagar by maruti swift dzire and paid the driver for the trip. When i open uber app it shows that i owe rs. 200.98. The driver could not see the amount on his screen nor did i get completion message. Since i have got no options left i paid the driver in cash. That trip payment still stands outstanding till today and i have not been able to hire any uber...
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K
Kanchan007
from Delhi, Delhi
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driver stopped my cab in the middle of the route

Address:New Delhi, Delhi, 110014
Website:Uber

I am a female associate working in phase2 noida. My cab from phase2 to my home location was stopped by the driver in the middle of the route. He asked me to get down saying that the cable of brake is broken and take another cab in an unknown location. I was alone. If the brake cable was broken why didnt it was looked by him earlier? I have used scheduled time uber ride. Is it the responsibility o[censored]ber to look into this matter. After so many...
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M
mohitdixit85
from New Delhi, Delhi
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uber cabs booking and cancellation charges

Address:122017

Uber is claiming that they are providing customer care numbers however that number never works. Their drivers call customer after booking cab and cancel if they dont want to go for that trip. Company charges cancellation charges from customers where the customer's fault is 0%. No one listen to customer and due to that drivers have become arrogant and least bothered about cusstomers pain. For example i reached gurgaon station at 04:30 am booked...
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R
Rashmi Singh Pagare
from Lawar Khas, Uttar Pradesh
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uber cab service

I daily take uber cabs and spend atleadt 35-40 mins per drive twice. Uber cabs are full of cigarettes smoke and non-smoker people like me has to go through this torture daily. By the time the trip is ended it feels like i have smoked atleast two cigarettes the smoke in the cab is that dense. The entire world is spreading awareness to stop smoking as it leads to dangerous disease but uber is freely allowing and spreading this deadly disease...
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P
pmk439
from Hyderabad, Telangana
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my account disabled with no resolution timeline

Address:Hyderabad, Telangana, 500070
Website:www.uber.com/in/en

I've create my account while i lived in united states. However, when i visit my parents on a vacation in india, i tend to use cab services to travel locally and uber was one of it.

Uber made me change the non-indian mobile number on my uber account to an indian mobile number in order to avail uber cab services. It worked fine for few days, but later, none of the payment options were being accepted when i try to book my ride...
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prachetos chatterjee
from Krishnanagar, West Bengal
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driver cancelling my trip

Address:Kolkata, West Bengal, 700090

Today, at around 8A.M I booked an Uber from 21, A.K. Mukherjee Road and initially, a car was assigned to me but the driver (Vijay) cancelled my trip without calling me.Now, Uber charged me 47 rupees for cancellation. Why shall I pay when I have not cancelled the trip? If it is not resolved, I am thinking of lodging A case at consumer forum.resolve as soon as possible. The cancellation of the trip was sheer inconvenience for me.I don't want...
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M
Mithila Krishnamurthy
from Bengaluru, Karnataka
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baggage to be claimed back

We travelled to ahmedebad and on the way back to bangalore we forgotnour bag in the car. We stay in bangalore and the driver has given the bag to ahmedebad uber office. The office is not transferring it to the bangalore office. How do i collect this now. We have been contacting the uber office but they want us to come in person and collect. How can we travel. Rom bangalore to ahmedebad to collect. We are not receiving any response....
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K
karamjit singh
from Mohali, Punjab
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uber rise

Address:Mohali, Punjab, 140301

Hi I need to complaint against they just fool because I have make booking ride in afternoon it shows me price 220 I went to that place When i book the ride from that place service center it show me price 228 that is genuinely increase no issue but when I apply promo code RIDE2019 it show me 296 price after discount it show 222 price it’s make fool other... I will take a legal action against this matter... it’s against uber rides also...
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R
ramCHAKKA
from Jaipur, Rajasthan
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charging me twice instead of once

Address:5000027

Yesterday, i made a trip by uber taxi from kachiguda to dilsukhnagar public school near ashtalakshmi temple.
1. The driver charged and took money from me (Rs 105)
2. Also, similar amount was debited to my paytm account towards this uber ride.
Ref:
Paytm payments bank #paytmkaro

Money paid successfully

₹ 104.31

To
Uber

From
Chakka sita...
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V
Vipingajraj5814
from Delhi, Delhi
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extra charge taken by the uber driver

Address:New Delhi, Delhi, 110034

I book a cab on 04.01.19 and the payment method this ride through paytm. A wagner cab came and took me to my distention. After reaching at my distention i told to the driver that i have already pay for this trip through paytm as 59 rupees but the uber driver says that he need the trip fair in cash as 90 rupees and also says that you can refund your 59 rupees from uber company. Driver told me the total fair of this trip is 90 rupees. So i...
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M
Manan Vora
from Anand, Gujarat
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inconvenience with service

Respected sir
I am manan vora (Phone no. [protected]). A student studying at iit guwahati. I had a great problem yesterday night travelling with uber.
‌ my friend and me were travelling back to our college after vacations from guwahati airport. We booked a cab from the app. We met the driver and then what happened was shocking. I couldn't believe what was happening. He told us that he would take us to our destination but would...
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B
bhallaneeru7
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lost earphones

I left my earphone in the cab on 27th november. The driver's name is rajkumar. Immediately i called the driver but he said he is not near my place. Thereafter i called him any times and he always said that he is not in gurgaon and he is not getting any trips to gurgaon. I even offered him to pay incentive if he comes here. Its more than a month now and i am not getting any response from him. Please help me to get me earphones back....
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A
AnIrBaN 90
from Ingraj Bazar, West Bengal
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refund charge not given

Address:732101
Website:uber india

Sir i have uber account no is [protected]. I want to online payment, they charge 1 rupee for atm card authentication which is refundable. The deduction date is 27/12/18. They told me 2-4 working day send the. But not recive the balance in bank a/c (Sbi bank). They told me they inetiative the process. But they do not give me refund referance no. Which is bank want to track details. I told them but did not any responce.in this type they deducted...
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Address:700030

I had booked an uber ride this morning at around 10:30 to ride from destination expanding horizons, 6/w umakanta sen lane, kol-30 to beltala girls high school, kolkata with stop over at bharatiya vidya bhawan, salt lake, kolkata. The driver was abhishek, and the car no was wb19h7123. I stopped the car after 3mins. Into the ride to pick up some sweets and had left my jacket in the car. When i stepped out of the shop in hardly 3mins. I found...
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R
ravirajj10
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paid extra cash to driver.

Address:411030
Website:www.uber.com/in/en

Date: 1 - January - 2019

Pick up point: E3, Mundhwa road, Fatima nagar, pingale wasti, koregaon park annexe, Mundhwa, Pune, Maharashtra 411036, India.

Drop point : Mhatre bridge, Pune, Maharashtra 411036, India.

this was my first ride with uber. i have selected pool cab. one guy name Amol (Maruti Suzuki Swift Dezire. unable to fetch the vehicle no ) as this was my first ride i had no idea about...
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