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UCO Bank Complaints & Reviews

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Updated: Nov 25, 2025
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UCO Bank reviews & complaints page 43

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A
ambarish sengupta
from Gurgaon, Haryana
Feb 26, 2015
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Address: Nagaon, Assam

I did f.d at hojai uco bank but unfortunately i have lost it.I have submitted police report and have also submitted advertisement paper and my application to get duplicare certificate but manager will not give me duplicate certificate and he has done misbehaviour. I think if branch couldnot take action no customer wii do any scheme at this branch and they also will have lost their faith
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    S
    Shafi Anwar
    from Kolkata, West Bengal
    Feb 19, 2015
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    mistake to write in account no in check

    Address: Howrah, West Bengal

    Dear... Its happen on UCO Bank baksara they provided me a check book but stamp a wrong account number on it for this fool mistake my check bouns form last 3 month under my two wheel installment then I have to pay on case and some extra money also...who is responsible for this is need your help and I want just you look into this matter...
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    rony ghosh
    from Delhi, Delhi
    Dec 22, 2014
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    Address: Hooghly, West Bengal

    I am Anshuman ghosh from Chandannagar, district-hooghly, west Bengal.I have an education loan in a branch o[censored]co bank in channagar.few days ago I went to ask for the demand draft of my 6th semster fee.they said that I have an overdue of 56, 000.I took loan on December 2012 and till Then i am paying the interest monthly.but now they are not giving my demand draft.its a question of my future.and the manager is not clarifying my doubts.plz help me regarding my problem as soon as possible.
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    UCO Bank customer support has been notified about the posted complaint.
    Dec 23, 2014
    Updated by rony ghosh
    the last date of submission of my fee is 24december that is tommorow after that I have to pay fine.please look into the matter as soon as possible
    Dec 23, 2014
    Updated by rony ghosh
    my contact number is [protected].I need a quick action otherwise I will be in a larger problem.

    ATM card

    ATM card has not been Activated by the Branch after passing 03 working days. Also not attending the Calls to Branch. A/c - [protected]. vikas kumar soni
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      A
      ANIL SHARMA.
      Dec 13, 2014
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      Address: Jaipur, Rajasthan

      My transaction not complete but bank dr.my amount (Rs.110) as on 22/10/2014 i content in bank branch but no refund my amount i content online tool free no.but no refund my amount so please refund my amount Name Anil Sharma A/C no. [protected] Jaipur
      UCO Bank customer support has been notified about the posted complaint.
      Dec 13, 2014
      Updated by ANIL SHARMA.
      My transaction not complete but bank dr.my amount (Rs.110) as on 22/10/2014 i content in bank branch but no refund my amount i content online tool free no.but no refund my amount so please refund my amount Name Anil Sharma A/C no. [protected] Jaipur
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        R
        roopa11
        from Hyderabad, Telangana
        Nov 20, 2014
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        Address: Hyderabad, Andhra Pradesh

        Sir/Madam, My name Roopa Kanety, My account number: [protected] Branch: ECIL, On 10/11/2014 I used my debit card for retailing in Fast track showroom the card was rejected, but Rs. 1100 was deducted from my account on 10/11/2014. The amount was not credited to them and they gave their account statement print out, Please find the attached settlement reports. I approached the bank manger at ECIL branch But they could not solve this .. It has been almost 10 days but their is no response and i dint receive my amount . Please clarify this issue and help me get back my money Immediately . Thanks and Regards, Roopa Kanety Account Number:[protected] Branch: ECIL
        Aug 14, 2020
        Complaint marked as Resolved 
        UCO Bank customer support has been notified about the posted complaint.
        Sir/Madam,

        My name Roopa Kanety, My account number: [protected] Branch: ECIL, On 10/11/2014 I used my debit card for retailing in Fast track showroom the card was rejected, but Rs. 1100 was deducted from my account on 10/11/2014. The amount was not credited to them and they gave their account statement print out, Please find the attached settlement reports. I approached the bank manger at ECIL branch But they could not solve this .. It has been almost 10 days but their is no response and i dint receive my amount .

        Please clarify this issue and help me get back my money Immediately .

        Thanks and Regards,
        Roopa Kanety
        Account Number:[protected]
        Branch: ECIL
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          A
          alik_61
          from Pune, Maharashtra
          Nov 9, 2014
          Resolved
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          From: Sri Tapan Kumar Bhattacharya (Nominee of Late Amal Kumar Bhattacharyya) 24 Thakur Para Road, P.O. Bhatpara, Dist. North 24 Parganas West Bengal, Pin. 743123 Mo.[protected] Sh. P.K. Sharma, General Manager, UCO BANK, General Administration & Customer Service Department, 1B, Russel Street, Kolkata – 700071 Sub.Complainsts against the then Branch Manager of Mamudpur, Mr.Swapan Kumar Bhattacharyya for forgery, underhand deal & illegal payment to the unauthorized Person ignoring the actual nominee after destroying the nomination paper from the deceased’s file --request enquiry and pay my legal claims ( Branch Code No. 1610) Ref:1. My application to the Branch Manager, UCO Bank, Mamudpur dt.29.09.2014 2. Reply of Branch Manager, Mamudpur dt.21.10.2014 3. Signed Copy of Nomination in my favor submitted in Prescribed Bank’s Format by Late Amal Kumar Bhattacharyya on 04.09.2008. 4. FD Nos. Ky- 23876, 23975. 23976, 23977 / 07 /08, 35462, 35463 – Total amounting INR 1043605.00( Subsequently those Nos.were Changed accordingly to feed into the computer for digitalization by the BM, UCO Bank, Mamudpur). 5. Late Amal Kumar Bhattacharyya, SB, A/c. No. 1998 Sir, With due honor, I give below the following facts for your kind intervention to enquire how the legal nominee is deprived & denied due to the conspiracy of Branch Manager, Mamudpur on underhand deal and destroying the Nomination Form, from the(Bank) deceased File: a) My cousin Brother Late Amal Kunar Bhattacharyya of 38 B, Mahamohopadhya Lane, P.O. Bhatpara, Dist, . North 24 Parganas, West Bengal, Pin. 743123, suddenly expired on 22.06.2010 at the age of 75 years (SB, A/c. No. 1998). b) It is understood that Mr. Ashim Kumar Bhattacharyya who has drawn the payment of all the FDs on production of a succession certificate, who has no connection with the deceased, rather there was extreme enmity and partition Suit is still pending. In this circumstances having best relations with me, Late Amal Kumar Bhattacharyya nominated me in his FDs as in Ref. in 4 and one Xerox copy under his signature on the prescribed Bank’s Format handed over to me for future claims by me to avoid any discrepancies. c) Unfortunately, I came to know that 6 Fixed Deposits have already been cashed by Mr. Ashim Kr. Bhattacharyya by got up with the Branch Manager Mr. Swapan Kumar Bhattacharyya who destroyed the Nomination Form from the Bank’s File & knowingly, accepted a succession certificate which was prepared hiding the truth where another 3 elders brothers. Of Mr. Ashim Bhattacharyya were kept in dark. d) On 29.09.2014 I have applied to the BM, Mamudpur that I being the nominee of the deseed A/c. holder, to release the amount after observing all the formalities as per Bank’s Rule. e) I am very sorry to inform you that the BM, Mamudpur replied vide letter No. nil dt.21.10.2014 that payment has already made.to Mr. Ashim KumarBhattacharjee On 11.04.2013 of INR 1118226.66 (Appox.) In this circumstances, I would request you to pay my dues and enquire how the then BM, Mamudpur paid to a unauthorized person by destroying my nomination form . If no action is taken I will have no alternate than to seek legal help. Trust, this will find your favorable consideration. Dated 09.11.2014 Yours faithfully, ( TAPAN KUMAR BHATTACHARYYA) Enclosed Xerox copy of; i) My application ii) Nomination Form submitted on 04.09.2008 duly signed by Late Amal Kr. Bhattacharyya iii) Reply of Branch Manager UCO Bank, Mamudpur dt.21.10.2014 Copy to 1) Shri M.S. Soy For information & necessary action pl. C/o Reserve Bank of India 15, Nethaji Subhas Road Kolkata-700 001 2) All concerned o[censored]CO BANK MANAGEMENT---For necessary action pl. 3) To The Branch Manager, UCO Bank, Mamudpur Dist. North 24 Pgs.([protected]@ucobank.co.in)
          Aug 13, 2020
          Complaint marked as Resolved 
          UCO Bank customer support has been notified about the posted complaint.
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            S
            sandeepsurajbansi2311
            from Amravati, Maharashtra
            Nov 5, 2014
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            Address: Nagpur, Maharashtra

            I am from Nagpur and I went to UCO bank to purchse Auction flat in the year 2012 after the advertisement o[censored]CO bank, I had gone through all bank process of Auctioning had paid 10% initial amount and then paid 15% of final bid amount through DD whose receipt is with me and ssame day i got the confirmation letter from UCO bank for the succesful of BID and then after i visited so many time to UCO bank for the possesion of fflat but the flat's possesion was not with uco bank or i would say the prorperty was not vacant so then after teh ZM have commited me that he will vacant the flat and also assured me to give HOME LOAN on same flat also he had put my 25% money in NO LIEN ACCOUNT as a deposit but the time now have gone i was keep in touch with UCO bank employees and now in the month of april 2014 bank got succedded to get vacant the flat mean while the ZM who was at that time got transfered to other location and new staff of bank employees not supporting me and also not accepting my HOME LOAN request moreover they are saying that the money is forefided, so sir you tell me what was my fault, now i have approaced the new bank who is ready to give me the LOAN but UCO bank is not supporting me, they ahve cheated me and wasted my much of time and money, please consider this request and help to get that flat my contact number is [protected] sandeepsingh
            Aug 14, 2020
            Complaint marked as Resolved 
            UCO Bank customer support has been notified about the posted complaint.
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              S
              sharma4945
              from Delhi, Delhi
              Oct 12, 2014
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              Address: Ghaziabad, Uttar Pradesh

              I have received a call regarding to verify password of my Debit Card. He (Caller) saidhe is calling from UCO BANK Head Office and says all debit cards are verifying.he also knows my Name and Mobile Number He asked to me to know my Debit Card Number and PIN Number and said your account will bedebited or credited and after it will be verified. He was saying your account will block if you will not verify. I was totally blank because all it happen suddenly I have been cheated by online transaction from my account, I want to help to investigate. RegardsK.P.Sharma Mob : [protected] Email : [protected]@gmail.com
              Aug 14, 2020
              Complaint marked as Resolved 
              UCO Bank customer support has been notified about the posted complaint.

              cheque book issue

              I want my cheque book but i am unable to going my branch.so kindly confirm me the procedure to apply online.

              block debit card

              i lost my debit atm card... plz block it as soon as possible name- ashwani rohilla a/c no.- [protected] branch- kirti nagar, new delhi-15 mob:- [protected]
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                S
                Sushmita Biswas
                from Pune, Maharashtra
                Aug 22, 2014
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                Address: Hooghly, West Bengal

                Respected Sir, I have an saving in the UCO bank Kathat BaganBranch(1786-branch Id) I would like to know if I want to include my name as annominee for the locker A/C which my parent already have in the same branch what is the procedure forthat?Do we need to do an insurance of RS 2lakh minimum for that?As per the BankManager of that branch(1786)We need to go for an Insurance otherwise he won’tallow us to include my name as nominee. Moreover I have faced misbehaving and harassmentwhich I never faced with other Banks we used to deal with. I have beingthreatened to withdraw my complain otherwise he won’t co-operate. Is this theway your bank is instructed to behave with the customer? Request you to let me know the process to include nomineename in locker have raised a request already tracking id : P[protected].Pleaserefer the same and guide us at your earliest. Looking for a positive reply from your side. Thanks in advance. Susmita
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                  B
                  balamuralikit
                  from Delhi, Delhi
                  Aug 19, 2014
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                  Address: Salem, Tamil Nadu

                  sir, i am m.balamurali studying in karpagam institute of technology my father is a farmer .He open his uco bank account in early of 2000 and his account no-[protected] in the peddanaicken palayam branch office. list of loan brought from the bank during his past 30 years Loan no date Closing loan date Loan amount Loan for hectare Tc 49 13 sep 2004 10-01-13 2 lakhs 2.16 Td485 13 apr 2007 11-11-11 50, 000 1.21 Tc502 18 sep 2006 Not closed 2 lakhs 2 La800 14.mar 2005 Not closed 2, 50, 000 1.703 because of heavy drought in our village the past three years no income and lot of crops are destroyed by the drought and their is no under ground water and water in bore well and also the loan (td485) is closed and the land documents for the loan not given the manager did not give proper reason and they will give huge stress to return the loan amount .if they continously giving stress my father want to comitted sucide for your action because of the nature the is no rain fall so the plants are dried the dead betel nuts in our farm land are attached with this mail so kindly help me sir and return our documents and sent the investigation to our village
                  +2 photos
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  UCO Bank customer support has been notified about the posted complaint.
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                    A
                    angel palak
                    from Basi, Punjab
                    Aug 19, 2014
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                    Address: Ludhiana, Punjab

                    I have received two different statement of interest for the year 2013-14. 1 statement: Rs 83408 TDS Deducted of Rs 8748 2 statement: Rs 93662 TDS Deducted of Rs 9366 regarding 1 statement form no 16-A has been issued showing interest Rs 83408 and TDS deducted Rs 8748 and Rs 407 has been deducted more
                    UCO Bank customer support has been notified about the posted complaint.
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                      Basant Mehra
                      from Aligarh, Uttar Pradesh
                      Aug 16, 2014
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                      Address: Moradabad, Uttar Pradesh

                      The General Manager, UCO Bank This is to inform you that I am the customer of your bank associate in Moradabad, Civil Lines branch & i have been abused by one of your staff manager named- Mr. Sushil Kumar Umer (Officer) .I have been facing this problem twice in a month twice on 5/08/14 & today he again misbehaved with me. In regard of locker rent, he called me up that your locker rent is pending but as per best of my knowledge my locker rent is already paid . Indeed I confirmed him about the locker he talking about then he started misbehaving. Please do the Need full & Resolve my Issue. Thanks & Regards, Basant Narain Mehra Moradabad [protected]
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                        navrash
                        from Patna, Bihar
                        Aug 14, 2014
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                        Address: Muzaffarpur, Bihar

                        Sir, you are charging for atm services to customer but it is not justified for uco bank club rd, muzaffarpur as this atm is closed for 24* 7 .Whenever it is opened it is essentially closed at 5 pm . We fill that bank branch is saving fees for security, electricity and other charges and doing a great job in contribution to our country . U may verify it from ur record .
                        How bank is debitting atm chrgs from customer for such a poor atm service. Now only two time free-transaction is permitted by the servicing bank, don't u fill that it is a punishment for uco bank a/c holder for having their a/c in your bank .
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        UCO Bank customer support has been notified about the posted complaint.
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                          sjoseph2
                          from Mumbai, Maharashtra
                          Jul 24, 2014
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                          Three years gone and more than 100 time follow up with farakka branch officials over phone and self present at farakka UCO branch and reply given to me from farakka branch it in process for three years, but sorry as on date e-banking log in id and password not received from your Farakka UCO bank. pl look in to the said matter and hope your replay have most awaited at the earliest below undersigned email.. Regards Sujit joseph M-[protected] A/c no-[protected] branch- Farakka, Murshidabad [protected]@rediffmail.com
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          UCO Bank customer support has been notified about the posted complaint.
                          Sir,
                          Mera ebanking id[protected].koi transation ho nehi pa rahe.eke bar flipkart se shopping kia.uske bad koi transation ho nehi pa rahe.you are disabble for transation likha hua hai.please mera problem solve kar dijiya.

                          Thanking you
                          Chandan kar
                          a/c no-[protected]
                          Uco bank pascchim midnapur(WB)
                          Pin-721101
                          Mob-[protected]

                          ebanking related - Comment #2152100 - Image #0
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                            E
                            ekka
                            from Mumbai, Maharashtra
                            Jul 18, 2014
                            Resolved
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                            Resolved

                            Address: Sundergarh, Odisha

                            Respected sir, Date:- 18.07.2014 I have an saving account in uco bank in kansbahal, dist;-sundargarh, (Odisha)pin:-770034 my a/c no:- is [protected] Atm card no is ;- [protected]. on 4 june 2014 at 11:39 am . i had tried to withdraw rupees 3000 (three thousand) from bank of India at Tupudana (Ranchi) Altough the transaction was not successful due to link failure, the amount has been deducted from my account . i have lodged complain against this issue in my home bank they have done there further procedure but till now no response has been given . i have also contact in bank of India at Tupudana and Ranchi but they are not giving any propper response . This is not the first time i have been in this sort of problem . Before this also i have undergone such type of ATM Issue in the month of December 2013 but i was not advised to go through proper channel . So kindly look into the matter and take necessary action at the earliest Thanks & regards Grace Dawlen Ekka [protected] [protected]@yahoo.com/manish.manishsahu.[protected]@gamil.com
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            UCO Bank customer support has been notified about the posted complaint.
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                              V
                              vidhan sabha
                              from Shimla, Himachal Pradesh
                              Jul 2, 2014
                              Resolved
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                              Resolved

                              Address: Shimla, Himachal Pradesh

                              with profound regard, we all staff members beg to submit the following few lines with regard to the complaint-cum-greveinces against the staff of vidhan sabha UCO Bank, Shimla, Himachal Pradesh for your kind consideration and immediate necessary action:- 1. That all the staff members always misbehave the customers & even never respond with proper reply in case of any inquiry made by customer. 2. that their attitude and way of talking is very rude & rough with the customers. 3. that there is only a single cash counter and the customers feel very inconvenience for any withdrawl & any other works related to the bank. 4. That Public is facing very difficulty owing to the net connectivity which is mostly expressed by the staff non-available in most urgent bank transaction of the customers thereof. the salary holders are tortured 2-2 days to receive their salary with the excuse of non availabilty of the connectivity. 5. that all customers are ignored as neglected by the staff in such above situations and no satisfactory reply is responded from their side. the customers use to come again and again in the bank all over the day due to the said problems but all in vain. therefore, it is requested that being a matter of serious concern, the desciplinary action may please be taken against the satff o[censored]CO Bank, Vidhan Sabha, Shimla, Himachal Pradesh to enable the customers to avail the banking facilities failing which we would withdraw the entire transactions from this bank. The satff as is deployed may kindly be directed to improve the conduct towards the customers by following the rules/instructions, applicable for them and strictly adhered to, We shall be highly thankful to you. Hoping immediate action in the matter.
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                I
                                I Kuldeep
                                from Mumbai, Maharashtra
                                Jun 3, 2014
                                Resolved
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                                Resolved

                                Address: Rohtak, Haryana

                                Respected Sir/Madam,

                                I have Two accounts (details at end) with UCO Bank in Rohtak (Haryana) at Sheela Bypass Branch. l belongs to Rohtak but live in Delhi. I keep my money in several banks due to save taxation, so i opened accounts in Rohtak also. As i live in Delhi, i gave my all passbooks and chequebooks of accounts in Rohtak to my Father, who lives in Rohtak and a Retired person so that on maturity of FD's, he can renew the FD and update the passbooks and deposit in RD Account. I have ATM with me and my phone number is registered in my accounts.

                                Recently i had a serious Dispute with my Father. My Father refused to give my passbooks, chequebooks and FD's. To avoid any misuse of cheques, it is necessary to cancel all my chequebooks. In other bank, i didn't face any problem. Then I met Branch manager of my branch o[censored]CO Bank Mr. A. K. Gupta. They said it's OK as you're the account holder and there is no problem to cancel all cheques. You'll just have to pay cancellation charges as like other banks. I had no objection because it's the Rule. He told me to go to Mrs. Sushma.

                                I was shocked when she refuses to cancel the cheques saying i know your father. He is my family friend and it's your Father's money in your account. When i asked her why he is keeping his money in my account and how you can refuse the account holder to cancel the cheques. It is my account and it's my Right to withdraw my money, cancel the cheques or to know my account transactions and details as I gave my father this money for making FD's and RD's. So if any FD has done, i want to know how much amount he had deposited in which terms.
                                I went to the Branch Manager but he was looking helpless in front of that lady. Meanwhile Mrs.Sushma made call to my Father and told me he is coming with Police. She told me "Ja Jo krna h kr le, chahe to uupar bhi meri complaint kr le, main Govt. employee hu, koi private bank ki nhi jo teri aarti utaregi". My father already harassed me a lot by lodging false complaints. Although he never succeeded to harm myself so he is irritated, but to avoid any unpleasant situation, i came out from there but feeling harassed, humiliated and like a victim, thinking in this era of competition & digitalization such behaviour is completely strange & why private banks are doing advances in this field.

                                I've taken this ill behaviour very seriously and i want strict action. Why did she do that? What is her interest in this matter? Why did she call my father? My Lawyer advised me first to mail you rather than going Court and Media, to seek a peaceful solution because that lady making misuse of her situation by doing Tyrannical and Arbitrary behaviour. I'm right at my own and he told me there are Fat and sure chances of getting support of higher authorities o[censored]co Bank because she is wrong basically.

                                Now i request you to :
                                1. Kindly take appropriate action to Mrs. Sushma for her ill behaviour.
                                2. Immediately cancel all my cheques and issue me another passbook.
                                3. Tell me how many FD's are associated with my account at this time, when will they mature & what is UCO Bank's formality to transfer them in my account on maturity e.g. Indian bank told me to give declaration on stamp paper of ₹100 for the same.

                                A/C Details with UCO:
                                SB A/C No. - [protected]
                                RD A/C No. - [protected]

                                Regards,

                                Kuldeep Singh
                                M- [protected]
                                M- [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                UCO Bank customer support has been notified about the posted complaint.
                                respected sir/madam..,
                                this is venkatesh pulagam, the problem i have faced with one of your employee who works as manager at

                                (Bank: UCO BANK

                                Address: D.NO :13-11-26 SAI DURGA RESIDENCY
                                State: ANDHRA PRADESH
                                District: WEST GODAVARI
                                Branch: TADEPALLI GUDEM
                                Contact: [protected]

                                IFSC Code: UCBA0002920 )
                                actually, me and my father visited to ur tadepalligudem "uco branch" to open a new account and to take a two wheeler byke lone.but when i visited first time to your branch the manager said that he will grant the lone for me but it takes some time to issue the lone because there is some auditing work is their in office.., so wait for two days and come again! so on that day i had leaved from the office..., after a few days again i came back to the office and asked for the byke lone he again told the same reason! and said, come again after 15 days and i will definitely give the lone or other wise i will give a bond for assurance!in this way he made me a promise, so again i turned back.after 15 days when i visit the manager he again said the same thing!! really i got anger on that persons behaviour but i didn't express it out! i dont no what he think about myself, he dont have any clarity on his own duties and he made me and my father suffer alot! he wasted our valuable time through his behaviour! also he tested our patients! if he don't want to issue the lone then he must said that at first.., right?the same thing when my father was asked, he gave reply in rude manner that its your work., so u have to! what i can do for that! how he can say like that ?it is his resposibility to respect the customers, and it is his resposibility to stand on his words what he said, right? so, i request u to take action on that person so that he will learn how to behave and how to make promises to the customers. actually through his behaviour i completely lost interest to open account in your branch! so please suggest him to change his behaviour towards the customers otherwise your bank reputation may falldown!
                                thanking you,
                                your's truely,

                                venkatesh pulagam

                                Email:[protected]@gmail.com
                                phone:[protected]

                                Ill behavior of UCO Bank employee - Comment #2074347 - Image #0
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                                  Santanu Saren
                                  May 29, 2014
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                                  Address: Paschim Medinipur, West Bengal

                                  I have an account on your bank under the branch BESU. My account no is [protected]. I went to up-to-date my savings bank pass book to the AMALGORA branch (0415); Address- P.O- AMALGORA, DIST MIDNAPUR W.B 721121, near of my village. But they refused me to up-to-date my pass book and said that where I opened the account, I will be go there for up-to-date. Have any this type of rule there ? I want reply. My email address:- santanu.[protected]@gmail.com, contact no:- [protected] .As soon as possible, solution my problem neither I will be helped of Media.
                                  UCO Bank customer support has been notified about the posted complaint.
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                                    goutamdas_2008
                                    from Bhubaneshwar, Odisha
                                    Apr 10, 2014
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                                    Address: Kolkata, West Bengal

                                    I hereby inform you that, my father( Mr. Brojendra Chandra Das) have account in our Agarpara Station Road Branch, the Account No is[protected]. He is retire person, he is not available to walk properly due to his health condition, that because he is issues Debit Card ( Debit Card No - [protected])last six month ago from that branch. The three month that Debit Card properly running but last three month the Debit Card not working, so I am inform you Agarpara Branch manager regarding this matter last two & half month ago, but till date they are not solve this problem and also inform your customer care through trial mail. But they are respond my mail. Last one month ago I am personnel visit you Agarpar Branch Manager regarding this matter. He told me " give me latter & slender the old card & issues the new card". But when given his letter & inform all problem and slender the old card, that time they are received the letter but card not received, they also inform " we are solve this problem within week. After week I am talk to manager over phone, that time he told me I am solve this problem now you are withdraw the amount from ATM after 72 houser. But the problem not solve till now. Now please see the matter & solve my father Debit Card as early as possible.
                                    UCO Bank customer support has been notified about the posted complaint.
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                                      gauri03_31_2014
                                      Mar 31, 2014
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                                      Resolved

                                      UCO Bank in general has a terrible customer service, Bansdroni Bank in particular is worst of the lot. My mother (60 years) went to the branch to get my name as a nominee in a FD which is yet to mature after my father passed away last year. The FD is in name of my father (UCO Bank employee) and mother, since he passed away she wants to include my name as nominee. After making many rounds over several days, she had to wait for couple of hours and being sent from one Ms Kabita(Madam) to the branch manager that it will not be possible. The funny part is teh bank manager approved it and then this Ms Kobita (madam) had a close d door with him dismissing his approval. Ms Kobita is a very arrogant and ride lady and abused my mother (that she is at the mercy o[censored]CO bank for her pension) she used abusive language like street goons which is totally unacceptable and unprofessional. Firstly they cannot do anything to help, the manager is totally clueless about bank formalities and is driven by this lady and then this kind of misbehaviour with A DECEASED EMPLOYEES"S SPOUSE!!! What can be done here to make sure this Ms Kobita knows her boundaries and behaves in a professional manner? My mother is not tech savvy, I was not present, if I was there I would have recorded her whole conduct which would have made my case stronger. Please contact me at [protected]@gmail.com
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      customer support has been notified about the posted complaint.
                                      Apr 04, 2014
                                      Updated by gauri03_31_2014
                                      Update is Tollygunge Branch: Complaint against Ms Kobita and Branch Manager.
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