UCO Bank Complaints & Reviews

Hi,

I am a resident of Kolkata Dhakuria and have applied online for educational loan o[censored]CO bank of sum Rs 2,56025.00. The next day I got a mail from UCO bank zonal office. I am pasting the mail below...
Kolkata
UCO Bank, Kolkata Zonal Office, 15, India Exchange Place,
Kolkata,
West Bengal
700001
Phone[protected]
E-mail:
ro.[protected]@ucobank.co.in,zo.[protected]@ucobank.co.in

UCO BANK

Ref: ZO/Kolkata/2009-10/WEB/9703
Feb 25, 2010
Mr. Prithwiraj Saha
28/6 Gariahat Road south, kolkata - 700031
State: West Bengal

Dear Sir/Madam,

Sub: Your Request for UCO Education Loan

With reference to your loan request dated 24 Feb 2010 for UCO Education loan, we would like to inform you that we are agreeable in principle to sanction you UCO Education loan subject to fulfilling all the eligibility criteria as per the scheme guidelines.

Kindly note that this letter is only an 'In-Principle Sanction' & the regular sanction of the loan is subject to compliance of all terms & conditions o[censored]CO Education loan scheme as well as norms & guidelines of the Bank.

We request you to approach our below named Branch immediately along with copy of this letter: -
UCO Bank,
JODHPUR PARK Branch,
265,JODHPUR PARK,CALCUTTA,700068
Pin - 700068
West Bengal
Email: [protected]@sify.com
Tel. No.[protected]

We enclose herewith a copy of your online request for UCO Education loan. Please fill the application form in detail and submit the same to the above named Branch along with the following documents and copy of this letter: -
In respect of the Student

* Proof of Residential Address.
* Birth Certificate.
* Mark Sheet / Degree Certificate of last qualifying examination.
* Letter of Selection / Letter confirming secured admission.
* Proof of admission, scholarship, studentship / Identity Card etc. from the educational institution.
* Schedule of expenses for the specified course issued by the educational institution.
* Two passport size photographs.

In respect of the Co-applicant/Guarantor

* Proof of Identity / Age.
* Proof of Residential Address.
* Two passport size photographs.
* Employment verification certificate.
* Salary Slip for the last three months / Form 16 issued by the Office / Income Tax Return / Assessment Order.


Additional documents may be called by the Branch depending on the loan quantum and other requirements as per the terms & conditions o[censored]CO Education loan scheme as well as norms & guidelines of the Bank.

Assuring you best of our services,
Yours faithfully,

Chief Officer
Zonal Office

Enclosed:- As stated above.


After I get the mail I approach the Jodhpur park branch manager. He says you have applied the loan online. I can't help you. seek help from internet. When I tell him sir its urgent. and i have been instructed to contact you and give him my papers. He says he can do nothing.And till today 01.03.2010 morning now he has not taken any steps the files were still there in his office, where as I needed the loan urgently.

Please do take action against him and people who harasses need people in problems. and what will be my course of action?

respected sir
i have an account in uco bank phulera (jaipur).my account no.[protected] in phulera branch. on the day of 19-1-10 .ihave transaction with the atm of state bank bikaner and jaipur phulera sir i have balance in my account 13000 rs. ihave two transaction that day. my first transaction was complete but second was not complete and my account debit with the ammount of rs 3000.00 sir i found atm customber advise sorry unable to process. sir i was shock my balance bot less.i complaint about in this bank on[protected].but still no has been taken action ,i complaint in uco bank and sbbj bank.

Withdraw Rs.500/,6:03PM,13-02-10 from UCO Bank ATM,Bhangarh,Guwahati showing balance Rs.6532/-(ATM slip).Wanted to withdraw Rs.1000/-,10:00AM,14-02-10,from SBI ATM,Silpukhuri,Guwahati but showing balance amount only Rs.532/-. Written complain lodge at UCO Bank,Rajgarh Road Branch,Guwahati on 15-02-10. No action till[protected]:15PM).

Rana Pratap Dutta
O/o Assam State Agricultural Marketing Board,
R K Mission Road, Ulubari,Guwahati-7
SB A/c No.8425, UCO Bank,Rajgarh Road Branch,Guwahati

i am a senior citizen. i have enquierd repeatedly about the status of the following bankers cheques 161072#161073#161074#161075#161076#161077 which were issued as part of RBI bond interest.I deposited the cheques in UCO bank DHANBAD.However the cheque were not cleared and returned back to SBI .I visited SBI branch several time But till date i have not received any status where my cheques were. kindly address the issue as i am 67 years old, and it is very difficult for me to visit branch repeatedly.

my a/c 6599 at janak puri branch,new delhi is deducted by rs100 just for having the debit card.few months also they deducted 200 rs.
they say it is annual charge but when i got the card i asked them clearly about any charges or hidden cost,but they said it is free for lifetime.
the staff is just shifting responsibility from one person to another and are not able to address me anything clearly.

Dear Sir/Madam,

I am uco bank customer name Amit Nagal, having my salary (S/B) account in UCO
bank branch at BD Road, Jaipur, Rajasthan.

My account details are:

Account Name: Amit Nagal
Account No.(CBS): [protected]

My problem is that at[protected]:04:56 I have tried to access 2000
rupees from atm but i haven't recieved any amount and after
sometime i came to know that my transction was done i haven't got rupees
but it was deducted from my account here is all the details

Transaction Id S44247011
Transaction Date 02/04/09
Transaction Type DR
Transaction Description CWDR/[protected]/[protected]:04:56/EFT

i have already reported this to our head office at B.D Road jaipur in
written. they told that the transaction amount was gone in calcutta
main branch. last three month i am checking my account but the amount
was not debited in my account.

Now I requrest you to kindly consider my application


Thanks again sir
Amit Nagal

I was interested to open a savings bank account with any one of the banks. Finding the attitude of the staff to get new accounts and their dealing with their existing customers left the idea to proceed further and opened an account with State Bank of India as their customer care found better. Incidentally, it is mentioned that customer care in UBI& UCO Banks is almost nil. Respective authorities should take a note of this. DM BHATTACHARYYA,HOWRAH.

To whom so ever it may concern


Respected

Sir/Madam

Every bank give education loan for indian study or study in abroad. in uco bank specialy
in punjab branches they says that we have given education loan to 10 students. still we
will not do more loans.is it in bank norms and rules that they can not give loan to more
than 10 students in every branch.

plz reply as soon as possible.

Warm regards
Ruchi Anand

Sir,
I would bring to your notice that on[protected] I had tried to withdraw Rs 10000 from State bank of India,Akashganga Supela,Bhilai (C.G.)(ATM ID S1AN[protected] using my Uco Bank ATM card. The transaction was declined(TXT No.2733). Later when I checked my bank account (No.[protected]) I noticed that the amount of Rs.10000 was debited from my account. When I contacted UCO BANK ,Nehru Nagar Bhilai Branch in this regard I was directed to contact Bank the same. I had contacted Uco Bank ,Nehru Nagar, Bhilai and submitted an application in this regard. They promised to credit the money back to my account. But have not done so till date.
Please help me get back my money.
Sincerely,
Abdul Majid

Complaint against the Sr. Branch Manager Sh. Sudesh Raj Bhardwaj UCO Bank Bhoranj Distt. Hamirpur (HP).


Respected Sir,



With due respect and humble submission, It is stated that I Pawan Singh Dogra S/O Sh Shakti Chand resident of VPO. Jijwin The.Bhoranj Distt. Hamirpur (HP) had taken a house loan of Rs.700000/- lakh from UCO Bank Bhoranj Distt. Hamirpur HP on 6.7.2006 which has been cleared in regular installments’ with the concerned Bank. on Dated[protected]. But it is painful to mention here that when I asked from the concerned bank Manager to return the papers mortgaged with the bank but he refused to return the same and misbehaved with me. In addition to it when I demanded the sanction copy of Loan and agreement then he also refused for the same
The behave of this Bank Manager with people of the area is very rude and rough so many time the complaint of the concerned Bank Manager has made with the higher officer of the Bank but no action has so far been taken against him. Please look into the matter at priority to remove the monopoly and dictatorship of the concerned Bank Manager.

With Kind regards
Yours truly,
S/D
Pawan Singh Dogra
VPO. Jijwin.
Distt.Hamirpur
(HP) 176045

Ref: Debit Card No. [protected] (Savings Bank Account with Behala Branch)

Dear Sir,

This is to bring your notice that while I am swiping my debit card to withdraw an amount of Rs. 100/- on 15/10/2009 at Indian Overseas Bank ATM Counter at Behala, opposite Behala Telephone Exchange. After completion of the transaction I got a transaction slip reference no.[protected] showing an amount of Rs. 100/- has been debited from my account but the amount not dispensed/received by me.

After that on several occassion I have checked my balance through ATM and I have seen that the amount still has been debited to my account.

Therefore you are requested to look into the matter on urgent basis and credit the amount to my account at the earliest. Otherwise I have to think in future that should I use the UCO debit card or not.

Thanks & Regards,

Pronab Saha o
[protected]

Sir,
this is related to systems how our "Nationalised Bank" harasses customers due to lack in procedures and commitment towards job.
1)UCO Bank being a reputed Nationalised bank,I had applied loan(Shelter Loan-Scheme B) for new Flat fromUCO Bank,Pimpri Branch-Pune on 2nd June'2009.Mr. Dilip.M helped me out in making my file ready with each and every details and document required.
2)the File was send to CPC(Central processing Cell),in Deccan Gymkhana.Few more documents were required like IT return which was made available to Mrs. Paul(Coordinator from UCO bank).
3)They require Gurantor,which I provided them,leading further delay in loan.(AS PER SCHEME NO GURANTOR IS REQUIRED STILL PEOPLE AT UCO BANK INSISTED FOR SAME).
4)On 25th August'09 I asked the authorities it was made me aware that all formalities have been done only BUILDER VERIFICATION has to be done and by 10th Sep'09,cheque for Loan will be available.On which basis I Gave advance Notice to my House owner of Vacating my flat.
5)On Saturday I was called that original Agreement is required to be shown to advocate.I took leave from my Office came to Main Branch and agreement was shown.At that time the people there are saying that there is problem in your "NOC document".Since last 45 days they were nat able to see that problem.Is that the process of bank?????.
6)Still i kept myself cool and told them let me confirm with them(PCNTDA-Pimpri chinchwad New town development authority) and will revert back to you on Monday.
7)On monday after visiting PCNTDA I explained to authorities that NOC cant be taken from them it will be given by Builder(Which already submitted) only on transfer and society formation same will be done.After this they framed another story that we will not be able to give you loan asked(Which was earlier agreed) as our sytem is not accepting same due to some reason(which was nerver explained).

Please tell me now:-
a)30th sep'09 is my last date (notice served after assurance for UCO bank for Loan)at my rented house where shall I go after that.
b)Why people at bank don't tell in a single shot what paper's are required or any fault in papers.DOESIT REQUIRE 90 DAYS TO TELL.I quetion on the professional attitude o[censored]CO bank and employees.
c)Who is responsible for Mental Harassement and Monetory Losses.

Please help as I have no option left.For others please don't go for UCO Banks,you will always be on negative side.

I have deposited Rs.70000/ cheque for ppf with uco bank kolkata main branch a/c no-9588 in my name as SAROJ BAGREE where i have submitted a cheque on 3/9/09 vide cq.no-704893, dtd:-3/9/09 Drn.on-HDFC BANK LTD,kolkata.The submitted cheque is debited from my account.

But they have credited my ppf account on 7/9/2009 instead of 3/9/09 and due to this i loose the interest on the Rs:70000/- for this month.

Because of bank's mistake why investor's like us should suffer. Kindly take immedipte action for the same to solve the problem.

i am having debit card o[censored]co bank, which was used at hdfc bank atm machine on dt.1st july 2009 double debited rs.500, i request you to refund the amount by reverse entry to my uco bank firozpur
amrit pal m-[protected]
from amrit pal sundar nagar backside malwa khalsa school ferozepur city phone[ [protected]]

with reference to above, due to some technical reason beyondontrol following disorder occured on 01/07/2009 by debiting twice amounting rupees 500/= on atm machine aat ferozepur

From:
Mrs. Sonali Podder
House-Opp. Central Excise Office
R.G.T. Road, Port Blair – 744101
Andaman & Nicobar Islands
Ph.: [protected]
E-mail: [protected]@gmail.com

To
Consumer Complaint Forum


Sub: Account debited with Rs.10, 000/- (Rupees Ten Thousands) but cash not received using SBI-ATM.

Sir,
I have an account in UCO Bank (ATM card o[censored]CO Bank bearing No. [protected] for Savings Bank Account No.3430) at Middle Point, Port Blair Branch. It needs to be added here that UCO Bank is not having any ATM counter in Andaman & Nicobar Islands and while issuing the card they have had informed that there will be absolutely hassle-free operation by the ATM Card (o[censored]CO Bank) for withdrawing money from SBI’ATMs.

On 27th June, 2009(at 11:57 AM), when I tried to withdraw Rs. 10, 000/- from SBI-ATM counter (ATM ID: S1AC[protected] situated at DairyFarm Junction, Port Blair no cash(money) was dispensed from the said ATM and the printed transaction statement/slip (No.8882)came out of the machine showed a remark - that your transaction could not be proccessed, incovinience is regretted, call helpline numbers etc..

Immediately after that some more withdrawals from the same ATM were made by me of amounts : Rs.5000/- ( 11:59 AM / statement No.8884), Rs.9000/- (12:00 noon / statement No.8885) & Rs.2000/-(12:01 PM / statement No.8886) one after another, all of which were dispensed by the same ATM without any discrepancy as well as printed statements for all those successful transactions have also been received through the said teller machine.

But at the end of all these, when I actually noticed/checked my balance, it showed Rs. 10, 000/- less and then, without any delay I made a written complaint (enclosing relevant/available documents) to the Senior Manager, UCO Bank, Port Blair, which was registered and forwarded accordingly for rectification along with all details.

Further, I went to the SBI, Port Blair HQ Branch, where after making necessary scrutiny, it was informed that the transaction made through the concerned ATM by my card on 27th June, 2009(at 11:57 AM) is showing INVALID as per their records and the dispute will be regularized/sorted out automatically within a oerid of 2-3 days by the SBI, HQ, Mumbai by crediting back the said amount to my UCO bank account.

It is very much regretted that nothing has come out till date even after a lapse of about 20 days inspite of interacting regularly with both SBI & UCO Bank at Port Blair. Sir, we are a middle class family and Rs. 10, 000/- is a big amount which is again needed very urgently. Therefore, I request you to look into the matter and make credit of indispensed amount (cash) of Rs. 10, 000/- to my account at the earliest.


A POINT-WISE BRIEF OF PARTICULARS OF THE FAILED/INVALID TRANSACTION ARE GIVEN HEREUNDER :

1. ATM card o[censored]CO Bank bearing No. [protected] issed by Middle Point, Port Blair Branch, Andaman & Nicobar Islands.

2.SBI-ATM counter (ATM ID: S1AC[protected] situated at DairyFarm Junction, Port Blair.

3.Failed/Invalid ATM transaction by the card on 27th June, 2009 (at 11:57 AM) of Rs.10, 000/- (Rupees Ten Thousands).

4.Non-receipt of cash (Rs.10, 000/-) from ATM & statement/slip (No.8882) showing transaction could not be proccessed, incovinience is regretted, call helpline numbers etc..
.
5.Money/amount (Rs.10, 000/-) debited from UCO Bank Savings Bank Account No.3430 of Port Blair Branch.

6.SBI, Port Blair HQ Branch records also shows invalid ATM transaction by the card on 27th June, 2009 (at 11:57 AM / No.8882) including valid/ sucessful withdrawals by me from the same ATM of amounts : Rs.5000/- ( 11:59 AM / No.8884), Rs.9000/- (12:00 noon / No.8885) & Rs.2000/-(12:01 PM / No.8886) one after another.


Thanking you,
Yours faithfully,

SONALI PODDER

Dear Sir,
On behalf of our customer M/s.Radhakrishnan and Manoj current account holder we are preferring this compliant.This customer has to receive RTGS funds transfer from your Malpe (karnataka ) branch. Our branch viz-UCO BANK MUNAMBAM is RTGS enabled and IFSC CODE is UCBA0000989.
Your above branch is telling that our above IFSC code is not correct and they cannot send the fund.
The prblem lies, we presume, your banks central server may not have updated with that of RBI RTGS server. Though we have personnally informed the branch regarding this issue the matter still remains unresolved, as such our client is not able to get their funds in time.
Please look into the matter and help us to get our funds trasffered at the earliest.
Thanks,
regards,
sadanandan.t.s., senior manager

I used UCO Bank ATM on 05/02/2009 TuesDay and take rs.20000/- in the notes of 500/- but 1 note is very rough used so i said to bank about that note. The clirk of bank shouted on me that the note is taken by me from anyother place and try to change that note from the bank money because they cheked every note which is placed to the ATM and they not changed the note.

sir,

This is regarding a fraud by Branch Manager UCO Bank, Branch - Neelam Chowk, Faridabad, haryana.

The case is as follows:

I have one proprietor account with UCO Bank, Branch - Neelam Chowk, Faridabad, haryana in the name of IIRA Technologies and the acctt no. is CC-201. I have another account with UCO bank sector 28 branch, Faridabad, Haryana, which is partnership account in the name of IIRA Technologies and the account no. is [protected]. I don't know how n why the branch manager of Neelam Chowk branch debited my Sector 28 branch account([protected]) and that too without informing me. Actually I am concerned about my cheques which I had issued against that amount. Atleast manager need to inform me that he is debiting my account.If any cheque bounced who will be responsible, as at this recession time its real hard to arrange the required amount.
For your information, I dont have any loan from any of the branches and acctt no CC-201 is under debit for Rs.12000/-, but how can any Manager can operate my acctt in some other branch of its own. Atleast he should inform me.

Do tell, can we go for case against the bank or we should better forget as usual it happens.

Do revert in case of any clarification, looking forward to your kind support.

Regards

Neeraj Gaur
Ph- [protected]

I purchased a fixed deposit of Rs. 1.5 lakhs from the Branch in Dec 2005 for a maturity period of 3 years and the instrument was carrying a rate of interest 6%, so I decided to pre-encash my deposit and renew it for higher interest rate prevailing in July'07. But to my horror, I was informed by the the Bank that details of this particular fixed deposit is not available in their computer system and asked for sometime to settle the matter. They kept on lingering the matter on and on the pretext of inquiry and finally came up with nothing. Finally, i filed a complaint with the Banking Ombudsman, Guwahati and bank did not bother to represent the case. It was decreed by the ombudsman to make good the payment by 31st dec 2008 but despite the lapse of 3 months time, bank has not bothered to pay any heed to the decree given by Banking Ombudsman and still they have the same answer as beginning that inquiry is going on and the Branch office is yet to receive direction from the Head Office. Under these circumstances, I am groping in dark as to the recourses available to me for my hard earned money and the justice for my mental agony caused with malicious intent by the branch Officers.

The online registration for uco bank and canara bank's probationary officers is not opening...Its giving a message server too busy...Which is a lapse on bank's part. Kindly extend the last date of submission.