Urban Company Complaints & Reviews

Its been more then 4 days technician did not come to fix the problem and no one bothered to fix the problem....

Last year we have refilled the ac gas, but it was leaked within a month or so. Now we have decided to go with uc thinking it could provide us with better engineer and with concrete solution.
1) this year feb 20, 2020. We have booked an uc - ac service and repair service. Service engineer visited and confirmed that there is a leakage and took the outdoor and indoor unit for testing the gas leak.
2) 2 days later he called up...

I booked an ac service as there was no cooling. The technician didn't check anything and straight away connected the gas charging kit and claimed to fill the gas. I had my own technician come in a week later as there was no cooling, and he checked to find there was a capacitor issue and that the gas charging was not done. Urban company doesn't respond to me or refund the inr 3500 charged for a service that is not done...

I have worst experience with urban clap, it’s way too expensive from any other service provider as per my experience today i had service and repair of window ac two units they charged rs. 7, 998 for this same work my neighbor call hitachi guy they did same work for rs. 2, 200 when i raised this issue with urban clap executive said we are accepting we charged more but we are providing you extra service like 90 days warranty in my opinion...

On 6th april rohit ([protected]) engineer from urban clap came and changed relay of my fridge.in 10 min he was out of house. He didnt check much and said its resolved. While reconnecting he disconnected my stabliser too. When i called same day he said connect after three hours. But when i tried connecting thru stablise even next day fridge wasnt working he asked me to let it work directly as my voltage was stable and there is no need for stabliser.br...

I booked a service for kitchen cleaning, but the cleaner damaged my property. The gas pipe is broken due to which, I cannot cook food. Also my water purifier got damaged during some cleaning, the RO has started leaking. I am unable to get them fixed soon because of this lockdown. I am not able to cook food. This is very disappointing....

I have booked an ac technician for removal and re-installation of my ac, technician came and the work done. He didn't show it is working or not to my family and he left from there. After that for few months i have not used ac and started using it. It is not working so again i have a complaint to the uc they have sent the same technician he has checked and told that there is no gas in ac. So he told that i will fill gas as it is fault from...

Dear sir,

I posted a requirement for ac servicing at you site on 6th april, 20 and same day i received a call from santosh ([protected]) and he told me that he has seen a requirement on urban clap for ac servicing and wants to do the job. We discussed about tue expense and other terms and conditions. Je came on 8th april for servicing and gas filling in window ac and took rs.2000 for the same. But as it was not cooling, he...

I have took the rica waxing and fruit clean up by sara on my face scar mark and itching the skin totally rough skin after cleanup and rica waxing not done properly by beautician i have complaints in urban clap for service regarding they have not responded properly customer representative told me no money refund policy n no solution will provide you they are just cheated with the customer they make money they are using road street product...

Unable to give information on 3394, charges against changing of filter candles, n water pump, n no neatness n cleanliness provided
After many calls to company they are avoiding in giving details
Avoiding billing details
Need refund of payment i made
Interest on excess payment they charged
Company charged extra
Payment done by online
Till now after 4hrs company avoiding detailing of bills...

Hi, on women's day i had salon services with urban clap for the first time. Which includes under arms wax, full arms wax, threading and cleanup.

Right after service completed my underarms and hands started itching. I ignored it once by thinking it happens after waxing. But it was getting worse and i started having red skin and my hands and underarms were full of bumps which was so itchy and painful.

I have...

I am disappointed and irritated by the service provided by urbanclap. I booked for an ac cleaning/service today morning. The technician came in and cleaned the a/c and after finishing the cleaning a/c started leaking and did not even clean my outdoor unit at all, i have raised a complaint online urbancalp customer care contacted me and the lady said she will speak with supervisor and she will get back to me in 30 min this was at 4 pm even...

I am disappointed and irritated by the service provided by urbanclap. I booked for an ac cleaning/service today morning. The technician came in and cleaned the a/c and after finishing the cleaning a/c started leaking and did not even clean my outdoor unit at all, i have raised a complaint online urbancalp customer care contacted me and the lady said she will speak with supervisor and she will get back to me in 30 min this was at 4 pm even...

Hello
Ive been harassed by urban company now. Then urban clap. Since jan 2020
This is express dissatisfied customer service after being a regular customer for long enough
With a small child and no gyser functioning. Ive gone crazy and also have been facing issues in day to day life. I have put my time, energy and cooperated with urban clap fully. Now im tired of trying to connect and when they do connect going through...

Urbanclap cleaning professional has damaged my sofa and now they are not getting it repaired or giving any compensation for the same.
I have called them several times to get it repaired but they are saying we are unable to do so.
I have been in conversation with them many times and every time there is a new person who is asking for the whole saga again.
Now, they are not giving me any option to even call them. Top...

I am most disappointed and irritated by the service provided by urbanclap. I booked for an ac cleaning/repair today morning. The technician came in and was working on the ac. Suddenly there was a spark and the external unit caught on fire. The technician was not able to explain why this happened. He had no knowledge on the ac at all. The external unit is completely damaged and it will cost a hell a lot to repair it by professional. When i...

I have scheduled the appointment at 3rd-7am by paying the amount online. No beautician assigned and it is 8am. Requested call back morethan 5 times no one called. First time using the app and it willl be last time. No contact number to call and no one is addressing this. Nothing until now. I want to take this matter very seriously. I need to get refund for the money. I dont believe the website doesnot have a customer care number.
A...

I have ordered for a haircut service scheduled for Mar 1, 2020 8:30pm IST. The service has not been fulfilled, professional is not assigned till Mar 1, 2020 9:25pm IST. Customer care is not reachable and there is no response from UrbanClap on automated callback request option provided in the designated mobile App. I want full refund and a complimentary service as a compensation to breach of promised service. This kind o[censored]nprofessional attitude...

Inspite of 14leads no new suggestions. Complaints not answered.. No response from urban clap team. Refunds not given areas allotment not proper trial sessions as promised not paid. Showed zero amount even though there were bought leads.. Stopped sending leads. Kindly take some actions at the earliest.. Many must be facing this issue. Hope some actions will be taken....

My 9 seated sofa and 2 bathroom cleaning were rescheduled sometimes due to my mother in critical condition in fortis due to kidney failure and also since was din was engaged on 30th and there were lots of activities in both matters. On 13th i wanted the work to be done since there is a function in my house tomorrow with big gathering but gautam seal was always fussy and made me reschedule which is not the correct policy. Now mohsin called...