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Urban Company Complaints & Reviews

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Last updated May 5, 2024
Complaints 1490
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508
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Urban Company
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Urban Company Phone Numbers

Toll free
1860 500 0020
474
438

Urban Company Head Office Address

161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park
New Delhi
New Delhi District
Delhi
India
110049

Urban Company reviews & complaints page 56

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C
Chandrakala Pacha
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All our material damaged

Address:jai hindh colony, Madhapur, Hyderabad, INDIA

Hi

I have submitted a request for packers and movers to shift from chandanagar hyderabad to malkajgiri, hyderabad. I have received a message from transmove relocation.
"hi chandrakala, i believe you placed a request for packers and movers on urban company. My name is uc trained - trans move relocation and i would be happy to take up this project.

You can check my profile at: https://www.transmoverelocation.inbr...
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I got my ac repaired and gas refilling on 12 june2020. Within 90 days, i had to relocate. For uninstallation at old address and installation at new address, i booked urban company. Now during installation, ac mechanic said this there is no gas in the ac. I called customer care for repair under warranty, but they are saying i have changed address. If both the locations (Old and new) are serviceable by urban company, why they are not coming....
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M
MarkofSilk
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salon service

Road side salon experience at home, some unprofessional and untrained beauticians hired from yellow pages. She was branding herself and abusing the company.

Wanted to be called as per her availability and convenience rather than customer. Pressed eyes so hard while working on face that it started paining. Also, spoiled my sheets with hair color.

Not ready to give service saying the info mention in the service...
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S
Suryanarayana M H
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Service

Address:Delhi

My refrigerator stopped functioning. The UC technician replaced the compressor. UC informed me to collect the bill for the new compressor from the technician. But the technician refused to give the bill but asked us wait for the bill from the UC. The UC charged me Rs 8129/-. I raised a complaint (since the bill appeared exaggerated based on myGoogle search). The technician finally submitted the bill whcih was for Rs 2616 only. I brought this...
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P
projkee
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faulty ac service

I got ac serviced on 26-07-20 and gas was refilled... But the problem continued and cooling was not good... I raised a complaint but i was told that ac technician was on leave... Then he was assigned for 13-08-20 but he didnot turn up and told me on phone that he will come after 22nd... I again raised a complaint on 13-08-20 but nothing was done...
The company should provide a replacement technician... If the same technician is on...
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S
shahneel159
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Chimney cleaning

I have selected deep cleaning chimney service for 7th Aug 2020. https://www.urbancompany.com/vadodara - Deep cleaning (Chimney will be dismantled and every part will be cleaned by cleaning solutions and will be installed back by the professional) Chimney cleaning done without dismantling. And I sent images of it to a company and they scheduled another booking for the next day after I complain for incomplete service. On the next day, service...
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M
Myrah Fabrics
from Bhanpuri, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud by plumber took 5500 and never returned

We booked a plumber through urban company. The guy came and checked the work. It's a work for my restaurant.

He asked for 3000 rs for material, we paid in cash as he said we cannot pay online for material and went to take the material. He then came next day and started the work.

In between he said he need more materials and asked to give him 2500 rs more. We paid in cash. Than he asked us to cancel the booking...
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H
Harsh Peter
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Hair cut service at home

Address:A6/2 AMABA VATIKA, NIBM ROAD, KONDHWA, PUNE 411 048

I reside in pune, india and and have been trying to get a haricut service at home - for the past 01 week. I have tried several times and always get a message that no professionals are avaialble and that urban clap would get back to me, as and when the next availabe time slot is available.

Is this service discontinued, as it should not be a recurring issue.

For your resolution...
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V
VishalNeel
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tv been damaged by uc professional

Address:Urban Company

Dear sir/madam,

I had given my tv for repair around 15 days back, it was returned to me after 2 days however with a damage to it. After repair there is a green line visible on the tv. Have been complaining about the same since the day of issue however there is no complaint number given or resolution that ia being provided.

Have attached the print screen of the damage on the tv. Kindly check and help to address...
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Address:Plot. No. 53, Road No.4, Lalithanagar colony, Nagole, Hyderabad. Ph. No. 9515131466

On 28th may first service was done and we paid rs. 444/- by cash. Machine was completely rectified and service engineer mr. Md. Moin uddin has mentioned that there is some problem in pc board and charged rs. 3, 000/-. The machine has hardly worked for 3 days and the same problem was repeated. Your service engineer mr. Moin uddin has visited another 2 times and made some futile attempts and could not repair the machine. Now the machine is...
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T
Tarun16
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Car

Address:House No. H -27 , Sector-27

Dear concerned,

I am writing this mail to lodge a formal complaint against you`re professional and against you`re app response

Firstly, i had booked a car wash service on 9th august 2020 at 4 pm. You`re representative came almost 1 hour late. After the car wash he tricked me into giving him a 5 star rating as he said it will help him in getting leads from nearby area and also gave me his personal number so...
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D
daniya syed
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fan coil taken by electrician to repair and yet not returned back and not answering the calls

Your one of the executive name rupesh his mobile number - [protected]

He took our ceiling fan coil to repair and yet not returned back. Now he also not answering my calls. It's been more than 10 days.

I am warning your company kindly connect with him and get my fan coil returned as soon as possible.

Otherwise i'll file a fir against that executive and your company....
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J
Joel Mogera
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sink repairing left unrepaired

The plumber this company provided wasted months. He came to work the same day i booked. Took 500rs from me disappwared. We kept calling but he would keep lying. Came after a week. Changed the pipe and left sink in unusable position. Disappeared again. Since then it's a month, he's not come back neither gives us any receipts of 500rs. He called me once saying he ll transfer funds but he needs otp n i suddenly realized he's lying. He needs...
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P
pnb1234
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Irresponsible Behavior

I had arranged for a tv repair technician in sector 43 faridabad, who was scheduled to come at 5 pm (8th august). I got a message at 5 pm saying, the technician has cancelled, and you can book another appointment.

As inconvenient as it was, i booked another appointment for 7:30 pm. Around 7:25 pm, i get a message from the technician saying he is not able to get through my number. Immediately i call him back. I'm told that...
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R
rohina mehra
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Warranty service

I have been an ardent fan o[censored]rban clap and praised it to the moon to everyone, but i regret to say that i was wrong.
My air conditioner was not cooling so the urban clap technician was called to attend the same who advised that it needs gas to which i agreed and gas was filled promising a warranty of 3 months. But within a month the problem has reoccured. I lodged a complaint to which i did get a call back with an assurity that my...
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R
raashi chauhan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bed bug pest control

Address:house number 80 sector 13 POCKET B METRO VIEW APPARTMENT

Today we scheduled a pest control for beg bugs at my place.
When he arrived he never mentioned that we need yo cover face or we should move out to some open place so tht we dont inhale or we dont get in contact with disinfectant so we stayed in house during the process but after he was gone we all my whole family started getting irritated skin and burning sensations
Which is effect of the same.
I want to register a...
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A
Amit Jam
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Ac services

Address:Mumbai

My registered mobile number in urban company is [protected]. Ihave asked for service and i paid for that. After the professional left there was sparking in my ac. I called the professional he said he will come again but from two days has not come. Not able to use my ac even after paying for services. My email id [protected]@gmail.com...
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A
alokkumar12
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TV circuit board stolen by the vendor

One o[censored]rban clap vendor nitin sule, from mahalaxmi electronics took my tv electronics board on 24 april 2019 i. E. More than a year ago and never fixed it nor returned it. Now what should i do because when i tried to report it to urbanclap it is showing that warranty is no more valid. What should i do with a tv without a board?
Send someone to collect it as well.

I have lost all my patience now. Its been more than a...
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S
Siddharth vaithinathan
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washing machine repair not resolved.

Date: 18/05/2020

Issues: washing machine was squishing sound when running.

What happened:

1. We booked a complain on urban company. A professional came in and said he have to change the drum and took the drum assembly with him.

2. After 3 days, he came back and installed the drum assembly and took 7498 rs as charge.

3. After 3 washes, we noticed the washing machine...
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Y
yuvraj i
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home painting

Address:305 , Giridarshan Socity , Veer Savarkar Marg, LBS Road , Thane west -Mumbai -400603

I could not find proper color selection consultant, guidance. The consultants focused only on order booking. I am not happy with the house paint work done by urban.

I have chosen this color as per catalog (Only 4 pages received) which is given by consultant amit vichare

Advisor amit vihare (Mb no [protected]) suggested me only two combinations, firstly he suggested only one color which was already in the wall...
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