Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

Hi team,

I have try to book a ticket form upsrtc website on 14/10/2017 at 9.45 pm

With user id: amitranger but after payment amount if 1558 is debited from

When i coordinate with customer care then they inform that transaction was failed and money will be credited back with in 5 days but after 9 days has been
Passed but money is not credited back in my account

Please help...

This is regarding ticket booked from the userid - rishabh429 and contact number is [protected]. I booked a ticket from sitapur to anand vihar on[protected] and money was deducted, ticket was not booked for the bus at 11:30p. M. From sitapur.
Passenger name - rishabh

Shreya

From - sitapur

To - anand vihar terminal

Bus type - janrath

Journey date - 23/10/2017br...

Respected
Sir,

We the student of iit bhilai were travelling in group as on 21 oct 2017 by generath ac bus from lucknow to allahabad by ticket no 9029851 pnr no xald[protected]. 1. Aikata ([protected]) 2. Sristi 3. Pallavi 4. Akash 5. Ayush 6. Utkarsh no of seats 06 under email id [protected]@gmail.com by bus of depot name avadh depot time of commencement of journey was 0900 am for which we paid rs 2292.
...

I have booked upsrtc jan rath bus ticket on 13th oct, 2017 from haldwani to delhi but that transaction was unsuccessful (Information provided by customer care executive) due to this upsrtc have deducted rs 540 from my hdfc bank account and even after more than 1 months my money is not refunded to my account. Complaint also registered on 'http://www.upsrtc.com/frmGrievances.aspx' with below details :-
Docket no: gtrrm00056909, username...

The road are all full of holes due to which accident are taking place and street light not working due to which roads are foggy and it also causing loop hole in security. Please do the needful for smooth flow of roads and visibility issues during fogg so please do the needful as there is naala in between the road which are emphasizing disease so necessary action is required for safety and hygienic society....

This is bring to your kind information that while trying to book the ticket on 16th october, 2017 in volvo from kathgodam to lucknow travel date 17th october, 2017 through
My user id : ashusrhythm

The money amounting to rs 1130 was debited however the ticket could not be booked for the first time. Again i tried to book the ticket, second time the payment and ticket both were processed. The reference number for the payment...

Dear team,
I have canceled 2 ticket on 9th oct. As per policy it will refund within 10 days but still i have not received cancellation amount. I have sent 3-4 mail in their email id but no single mail response received from their end. I have call in customer care also they did not pick up call, busy most of the time & disconnect call after half discussion along with this only 1 customer care num mentioned in site.

For...

Hello sir
I was booking ticket on upsrtc site and on payment page i payed through bhim the money was deducted from my account but no ticket was generated and i was forward to home page.
I have called so many times on your complaint numbers but not got any satisfactory response.
I mailed on your complaint id but they said they dont have any information regarding my booking
Following information i have regarding...

I have booked an online ticket for 4 passengers and have received the attached confirmation from upsrtc, however, at the time of boarding the bus, i was informed by the bus conductor that the ticket has wrongly been booked for the next day, i. E, 28.06.2017 as the alighting time is also showing for 28.06.2017 but in the ticket it is clearly mentioned as 27.06.2017 at 00:20.

I tried to cancel the ticket on 27.06.2017 morning...

I have booked the 2 bus tickets from kanpur to new delhi (Journey date[protected] & out of which i have cancelled the 1 ticket on[protected]. But still i didn't get any refund. (Bus description - scania bus - timing - 09:15 p. M. From kanpur). E-cancellation voucher is attached here-with for your kind reference.
Kindly process my refund immediately.

Kind regard,
Ankit gupta
+91-[protected]...

I had an online ticket booking from lucknow to gorakhpur at 17:30 on[protected] in ac bus from charbagh lucknow bus station. When i reached bus station, firstly enquiry counter was totally closed and ticket booking was closed with a board displaying "no connectivity, ticket will be booked in bus itself". Though my ticket was already booked, so i was happy that digitization works and sucks for upsrtc. But no help was their for enquiry. I waited...

Refer to account on mail id [protected]@yahoo.com and mobile number [protected], i had booked one ticked on 16.10.2017 for allahabad to agra dated 20.10.2017. Money has been deducted from my account (Refer no. Upsrtc1110649 amount 1485 inr). But ticket is not booked and i am trying to reach on their provided customer care but all the time either is not reachable or saying number is incorrect. Kindly help me....

I book a ticket from anand vihar to kanpur on dated 22.09.17 from debit card. At the time of booking ticket not book and money debit from account. I call custmer care they said wait 7-10 working days. Today 15 days gone till nor they picking call on number given on website neither they response the mail i send on mail id. And i didn't received my amount. My customer id is harendrapcpl109 on upsrtconline.co.in...

I am ashwani kumar gupta, was working job from 1989 in upsrtc as a driver and i has been retired from 31-jun-2017, but till today, i haven't received my provident fund which was deducted from my salary from 1989.
I have complained for pf but no action on my complaint.
Today, i need so much of my pf because i want to marriage to my daughter.
Kindly help me...

I had a booked a ticket from lucknow to anand vihar, volvo for 4 persons online from usernamr: aradhya7321 but coincidently their was an error in the website and the ticket was not booked, but the entire amount got debited from my account.

Iam trying to call their customer but they are fools sitting their and even i got they have given me this number [protected] to check the status of my refund but nobody picks up their. br...

Respected sir/madam,

Please see the trailing mail. I was supposed to travel to etawah from agra isbt on[protected] with bearing pnr number xetw[protected]. But the bus service was cancelled. Refund amount not recieved. I am not sure what else i might be missing toget amount refunded. Please let me know what i can do further or else you can drop a mail to [protected]@gmail.com.
Already i filed a complient on upsrtc...

I was travelling with my mother from agra to lucknow in bus no up84 t 5159. Early morning at 5.30 am we reached lucknow unfortunately my mothers's hand bag was let in the bus. I called on toll free number and took enquiry number of shikohabad and when i made a call to shikhobad depo that person is not responding on the complaint and saying that i am on leave.
Kindly help in getting my handbag on time....

I priyamvada yadav my mst no. -

Hprmo[protected]

The printing date of mst is 27

Th august but till now there is

Nothing done on mst.

If the work is going as it is then it

Creates a huge problem to the

Pubic so please do something.

Priyamvada yadav

Modinagar

Ghaziabad

201204br...

This is to bring your kind attention that i was travelling via volvo from sarai kale kham isbt new delhi to agra isbt on 28.09.2017 (13:30) i bought ticket in bus which was for 604 rs but ticket given to me was of date 27.09.2017 and time printed on it was 21:2 0 but my journey time was 13:30. It was a fake ticket given to me. Bus number u. P 32 dn 4572
On asking for water bottle from the staff in the bus they refused to provide the...

Dear

This bus left 5 min early from meerut at 11:40 pm instead of 11:45 pm

Enclosing my ticket & also the register snap of saurabgate meerut bus stand register snap that depicts the entry time of 11:35 pm & departure time 11:40 pm which is 5 min before the actual time.

I also had conversation with the conductor of that bus through a conference call arranged by your call centre where first the...